Epson Gemini User manual

A-i

system, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without the prior written permission of Epson

America, Inc. This publication and the features described herein are subject to change

without notice.

A Note Concerning Responsible Use of Copyrighted Materials

Ink jet printers, digital cameras, and scanners—like photocopiers and conventional

cameras—can be misused by improper copying and reprinting of copyrighted material.

While some countries’ laws permit limited copying of copyrighted material in certain

circumstances, those circumstances may not be as broad as some people assume. EPSON

encourages each user to be responsible and respectful of the copyright laws when using

ink jet printers, digital cameras, and scanners.

Trademarks

EPSON is a registered trademark of SEIKO EPSON CORPORATION. Gemini is a

trademark of Epson America, Inc. Other product names used herein may be marks of

other companies, and EPSON disclaims any rights in such marks.

This EPSON product contains Macromedia Flash™Player software by Macromedia,

Flash are trademarks of Macromedia, Inc.

Printed on recycled paper. Printed in USA.

CPD-13521

Contents

iii

Introduction

About Your Software vii

About Your Documentation viii

Warnings, Cautions, Notes, and Tips ix

1 Preparing Digital Image Files

Attaching ICC Profiles 1-1

Using EPPWorks 1-1

Starting EPPWorks 1-2

Selecting Color Management Preferences 1-4

Selecting, Rating, and Rotating an Image 1-5

Trimming and Rotating an Image 1-7

Retouching an Image 1-9

Adjusting the Image Color and Tone 1-10

Saving Your Retouched Image File 1-12

2 Laying Out and Printing Photos

Turning On Your System 2-1

Laying Out Your Photos 2-2

Starting EPPLayout 2-3

Selecting Printer and Paper Options 2-5

Selecting Template or Free Layout Mode 2-6

Selecting a Template or Package in Template Mode 2-7

Creating a Layout in Free Layout Mode 2-9

Dragging and Dropping Photos Into Your Layout 2-11

Adding Pages to Your Layout 2-14

Trimming and Rotating Photos 2-15

Adding Information and/or Crop Marks to Your Layout 2-16

Selecting Printing Options 2-19

Printing Your Photos 2-20

3 Controlling Print Jobs

Checking Print Job Status 3-1

Starting EPPMonitor 3-1

Reading the Job List 3-3

Specifying Which Print Jobs to Display 3-6

Changing Print Job Priorities and Other Settings 3-7

Deleting Print Jobs 3-9

Reprinting Print Jobs 3-10

Checking the Printer Status 3-11

Checking Printer Status From EPPMonitor 3-11

Checking Printer Status From EPPStatus 3-12

Checking Print Job Status with EPPServer 3-14

4 Finishing Your Prints

Handling Your Printouts 4-1

Storing and Displaying Printouts 4-1

Storing Printouts and Unused Paper 4-1

Displaying Printouts 4-2

Print Longevity—A General Note 4-3

5 Managing Supplies and Billing

Logging Onto Your EPSON Insider Account 5-1

Ordering Supplies and Tracking Your Orders 5-3

How to Order Supplies 5-3

Downloading and Sending an Order Form 5-4

Tracking Supply Orders 5-5

Tracking Returns 5-8

Checking Billable Print Usage 5-9

Checking On Open Invoices 5-11

6 Maintaining the System

Loading Paper 6-1

Changing the Paper Settings in EPPServer 6-2

Paper Tray Loading Capacities and Guidelines 6-4

Loading Paper in the Trays 6-5

Setting the Paper Tray Levers 6-9

Cleaning the Paper Path 6-10

Uploading the Print Log 6-11

Checking for Clogged Print Head Nozzles 6-12

Running a Cleaning Cycle 6-14

Aligning the Print Head 6-15

Setting Up Receipt of Error Message E-mails 6-17

Using the Gemini Touchpad 6-19

Replacing an Ink Cartridge 6-20

Updating ICC Profiles 6-23

Printing Test Charts 6-24

Running the Image Quality Adjustment Utility 6-27

Moving the System 6-30

Calibrating the Workstation Monitor 6-31

Updating the Server Software 6-31

Downloading Custom Files 6-32

7 Troubleshooting

Responding to Error or Alert Messages 7-1

Responding to Printer Control Panel Lights 7-2

Solving Print Quality Problems 7-5

Solving EPPWorks Problems 7-6

Solving EPPLayout Problems 7-7

Solving EPPServer Problems 7-8

Solving Paper Problems 7-9

Clearing Paper Jams 7-10

Where To Get Help 7-13

8 Notices

Important Safety Instructions 8-1

Locating the Gemini 8-1

Powering the Gemini 8-2

Using the Gemini 8-2

Using the Gemini Printers 8-3

FCC Compliance Statement 8-4

Specifications 8-5

General Specifications 8-5

Gemini Cabinet Specifications 8-6

A Adding Users or Workstations

Adding a New User A-1

Adding Another Workstation A-3

Installing the Workstation Software A-4

Index

A-vii

vii

Introduction

Congratulations! The EPSON®Gemini™Professional Portrait Printing

System is about to revolutionize the way you print photographs. EPSON

Gemini’s integrated hardware and software is designed just for portrait

studios like yours, letting you produce beautiful, long-lasting digital prints

in a variety of sizes and layouts.

About Your Software

You’ll be using this Gemini software to create your printouts and control

printing:

EPPWorks lets you retouch and size your photos, and save them in the

JPEG or TIFF digital image file format on your workstation.

EPPLayout lets you place your photos in a variety of different layout

templates and print them on Gemini.

EPPMonitor lets you check on the progress of your print jobs and change

print priorities and other settings, right from your workstation.

EPPStatus displays alerts and error messages on your workstation to keep

you informed of the current printer, paper, and ink status.

When your Gemini is set up, the technician will install all the necessary

software on the Gemini and on one client workstation. If you need to set

up an additional workstation for use with Gemini, see the instructions in

the Appendix.

EPSON recommends that your studio’s system administrator install

the Gemini workstation software.

viii

About Your Documentation

For quick steps on creating and printing a photo layout, see Printing Your

First Photo included in this binder.

For details on using Gemini, see these chapters in your User Guide:

Chapter 1, “Preparing Digital Image Files” tells you how to get your

photos ready for layout and printing in Gemini, including using

EPPWorks, EPSON’s proprietary retouching software.

Chapter 2, “Laying Out and Printing Photos” gives step-by-step

instructions on using EPPLayout to lay out your photos and print them.

Chapter 3, “Controlling Print Jobs” tells you how to check on your print

job, paper, ink, and printer status and change print priorities and other

settings after sending print jobs to the server.

Chapter 4, “Finishing Your Prints” gives instructions on handling,

storing, and displaying your finished photos.

Chapter 5, “Managing Supplies and Billing” tells you how to order

Gemini supplies and check on the status of your orders, returns, print

usage, or invoices.

Chapter 6, “Maintaining the System” describes procedures you’ll need to

perform to keep the system working at its best and running with the latest

software upgrades.

Chapter 7, “Troubleshooting” tells you what to do if you see an error

message or printer error light, and gives instructions for solving any

problems you may have.

Chapter 8, “Notices” contains important safety instructions, the FCC

compliance statement, and system specifications.

Appendix A, “Adding Users or Workstations” tells you how to create

additional user logins and install Gemini workstation software on

additional workstations, if you need to.

At the end you’ll find an Index.

The Supplements tab behind this User Guide gives you a separate section

in which to store the System Information sheet that was filled out by your

Gemini installer and a place for any additional information you download

from the http://support.epson.com web site.

Warnings, Cautions, Notes, and Tips

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your Gemini.

Tips contain additional hints for better results.

A-1-1

Preparing Digital Image Files 1-1

1Preparing Digital Image Files

Gemini can print JPEG or TIFF digital image files captured using a

digital camera or digital camera back, or files professionally scanned from

traditional film or photographic prints. Just import or transfer your digital

image files into your workstation.

Make sure your files are saved in RGB mode (not grayscale or

CMYK), uncompressed (except for JPEGs), and without Alpha

channels. The size of each file must be 48MB or less. Place your files

on the workstation hard disk; don’t access them from a CD-ROM or

other removable media.

You can enhance or retouch your digital image files using EPPWorks,

Gemini’s proprietary image-editing software. Or, if you prefer, you can

use Adobe®Photoshop®or another image-editing program to retouch

your images as necessary. When your files look the way you want, you’ll

be ready to lay them out in the Gemini layout software (see Chapter 2 for

instructions).

Before you work with your files in the Gemini software, make sure to

calibrate your workstation monitor so your colors look as accurate as

possible. See the instructions on page 6-31 for details.

Attaching ICC Profiles

Before you retouch or lay out your photos for printing, you may want to

attach an ICC profile to each digital image file. Use Adobe Photoshop or

your digital camera development tools to open your JPEG or TIFF files

and attach an ICC profile using the RGB color space. See the program’s

Help utility for instructions.

Using EPPWorks

This section tells you about the basic features of EPPWorks. For detailed

instructions on using all of EPPWorks’features, click the program’s Help

button.

When you retouch your JPEG or TIFF files in EPPWorks, the program

creates a coordinating file called the “EGG”file that contains all the

retouching information you add. The touch-ups don’t affect your original

JPEG or TIFF (unless you choose to save the file as a new JPEG or TIFF).

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