Epson EPL-N2750 User manual

This Quick Reference contains information on clearing

paper jams, understanding printer error messages, and

changing the imaging cartridge.

As a convenient place to keep this guide, attach the

included storage box to the side of your printer as shown

below.

If the 10-Bin Multi-Purpose Unit is installed, attach the

guide storage box to the back of the printer as shown

below.

For more details on the items in this guide and about

your printer in general, see the Reference Guide or Online

Guide.

Paper Jam Problems

Preventing Paper Feed and Paper Jam

Problems

To prevent frequent paper feed or paper jam problems,

use this checklist of corrective measures.

❏Use a high quality paper that is not too thin or too

rough.

❏Fan the stack of paper and tap its edges to align it

before loading.

❏Be sure that you do not load too much paper into

the paper cassettes.

❏Be sure to adjust the paper guides so that paper can

slide in and out freely.

❏Never let more than 500 sheets accumulate in the

output tray on top of the printer.

❏Try turning over the stack of paper in the tray. Most

paper packages indicate the top side of the paper

with an arrow at the side of the package.

Clearing paper jams

When a paper jam occurs, a Jam xxx xxx xxx xxx

message appears on the LCD panel. Xxx indicates areas

where jams may be occurring, such as LC1 (standard

lower cassette) or A(cover A). See the messages in this

section for instructions on clearing paper jams.

Note:

❏Check for jams at all paper sources or paths indicated on

the LCD panel. The printer cannot resume printing until

all the jams are cleared.

❏The LCD panel displays up to four paper sources or paths

at the same time. Other areas where jams may be

occurring will be shown on the LCD panel after you have

checked all indicated jams.

LC1

LC2

LC3

LC1

LC2

LC3

Paper Jam Problems

Jam LC2, Jam LC3

These messages indicate that paper has jammed in one

of the optional lower cassettes. The standard lower

cassette, located directly beneath the MP tray, is always

numbered LC1, and any optional 500-Sheet Lower

Cassette Units and the Large Capacity Paper Unit are

numbered LC2, LC3, and so on from top to bottom.

Follow these steps to clear paper jammed in the optional

lower cassettes:

1. Pull out the cassette indicated on the LCD panel.

2. Carefully remove any paper you find jammed

inside the cassette or printer.

3. Remove the stack of paper from the cassette. Even

its edges by tapping the paper on a flat surface. Then

reinsert the stack into the cassette, making sure the

paper is evenly aligned and rests below the

maximum paper mark.

Make sure you are using the correct paper size and

that your paper meets the specifications for this

printer.

4. Push in the cassette.

5. Clear other paper jams that are indicated on the

LCD panel, until all error messages disappear.

When the paper jam is cleared completely, the jammed

page’s print data is automatically reprinted.

Jam A, Jam B

This message indicates that there may be a paper jam

inside cover A or cover B on the right side of the printer.

Follow these steps to clear paper jammed inside cover

A or B:

1. Open cover A gently.

Note:

Because the toner on the paper inside the printer may not

have been fixed on the page, toner may come off on your

hands when you remove the paper. If you spill toner on

your clothing, rinse it off with cold water. Using hot

water may leave a permanent stain.

wWarning:

When opening the printer, do not touch the hot

areas indicated by caution labels inside cover A.

CAUTION

Hot Surface

Avoid Contact

Paper Jam Problems

2. Remove any paper you find jammed inside the

printer.

3. If you do not see any paper inside cover A, open

cover B.

4. Remove the paper inside cover B. If the paper is

difficult to remove, use the gear lever inside cover

B as shown below. Push the lever up and down to

feed the jammed paper back out through cover B.

5. Close covers B and A.

When the paper jam is cleared completely, the jammed

page’s print data is automatically reprinted.

Jam C1, Jam C2, Jam C3

This message indicates that there may be a paper

jammed inside cover C1, C2, or C3 on the right side of

the lower cassettes.

Follow these steps to clear paper jammed inside the right

covers of the lower cassettes:

1. Open the cover indicated on the LCD panel. The

names of the cassettes are indicated on each

cassette.

Note:

Because the toner on the paper inside the printer may not

have been fixed on the page, toner may come off on your

hands when you remove the paper. If you spill toner on

your clothing, rinse it off with cold water. Using hot

water may leave a permanent stain.

2. Remove the paper inside the cover.

Paper Jam Problems

Note:

If the paper jam is in the Large Capacity Paper Unit, you

may find it easier to remove the jammed paper if you open

both the cover and the cassette.

When the paper jam is cleared completely, the jammed

page’s print data is automatically reprinted.

Jam D

This message indicates that there may be a paper jam

inside the cover of the Duplex Unit, which is also known

as cover D.

Follow these steps to clear paper jammed inside the

cover of the Duplex Unit:

1. Open cover D.

Note:

Because the toner on the paper inside the printer may not

have been fixed on the page, toner may come off on your

hands when you remove the paper. If you spill toner on

your clothing, rinse it off with cold water. Using hot

water may leave a permanent stain.

2. Remove the paper inside the cover.

When the paper jam is cleared completely and the cover

closed, the jammed page’s print data is automatically

reprinted.

Jam E

This message indicates that there may be a paper jam

inside cover E on the back of the 5-Bin Multi-Purpose

Unit.

Follow these steps to clear paper jammed inside the

cover of the 5-Bin Multi-Purpose Unit:

1. Open cover E.

Note:

Because the toner on the paper inside the printer may not

have been fixed on the page, toner may come off on your

hands when you remove the paper. If you spill toner on

your clothing, rinse it off with cold water. Using hot

water may leave a permanent stain.

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