Epson EPL N2700 User manual
4010652
XXX-00
Page Printer
Quick Reference Guide
1
Paper Jam Problems
Preventing Paper Feed and Paper Jam
Problems
To prevent frequent paper feed or paper jam problems,
use this checklist of corrective measures.
❏Use a higher-quality paper—one that is not too thin
or rough.
❏Fan the stack of paper and then tap its edges to align
it before you load it.
❏Be sure that you do not load too much paper in the
tray.
❏Be sure to adjust the paper guides so that the paper
can slide in and out freely.
❏Never let more than 500 sheets accumulate in the
output tray on top of the printer.
❏Try turning over the stack of paper in the tray. Most
packages of paper indicate the top side of the paper
with an arrow at the side of the package.
Clearing paper jams
When a paper jam occurs, a Jam xxx xxx xxx xxx message
appears on the LCD panel. Xxx indicates areas where
jams may be occurring, such as LC1(Lower Cassette 1)
or A(cover A). See the messages in this section for
instructions on clearing paper jams.
2
Note:
❏Check for jams at all paper sources or paths indicated on
the LCD panel. The printer cannot resume printing until
all the jams are cleared.
❏The LCD panel displays up to four paper sources or paths
at the same time. Other areas where jams may be
occurring will be shown on the LCD panel after you have
checked all indicated jams.
A
D
C2
C3
C1
C1
C2
C3
B
E
F
G
MP
LC1
LC2
LC3
MP
LC1
LC2
LC3
3
Paper Jam Problems
Jam LC2, Jam LC3
This message indicates that paper has jammed in one of
the Lower Cassettes. The standard Lower Cassette,
located directly beneath the MP Tray, is always
numbered LC1, and any optional 500-Sheet Lower
Cassette Units and the Large Capacity Paper Unit are
numbered LC2, LC3, and so on from top to bottom.
1. Pull out the cassette indicated on the LCD panel.
2. Carefully remove any paper you find jammed
inside the cassette or printer.
3. Remove the stack of paper from the cassette. Even
its edges by tapping the paper on a flat surface. Then
reinsert the stack into the cassette, making sure the
paper is evenly aligned and rests below the
maximum paper mark.
Make sure you are using the correct paper size and
that your paper meets the specifications for this
printer.
4. Close the cassette.
5. Clear other paper jams that are indicated on the
LCD panel, until all error messages disappear.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
4
Jam A
This message indicates that there may be a paper jam
inside cover Aor cover Bon the right side of the printer.
1. Open cover Agently.
cCaution:
Because the toner on the paper inside the printer
may not have been fixed on the page, toner may
come off on your hands when you remove the
paper. If you spill toner on your clothing, rinse it
off with cold water. Using hot water may leave a
permanent stain.
wWarning:
When opening the printer, do not touch the hot
areas indicated on the caution labels inside cover
A.
CAUTION
Hot Surface
Avoid Contact
5
Paper Jam Problems
2. Remove any paper you find jammed inside the
printer.
3. If you do not see any paper inside cover A, open
cover B.
4. Remove the paper inside cover B. If the paper is
difficult to remove, use the gear lever inside cover
Ashown below. Push the lever in and up repeatedly
to feed the jammed paper back out through cover B.
5. Close covers Band A.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
6
Jam C1, Jam C2, Jam C3
This message indicates that there may be a paper jam
inside cover C1, C2, or C3 on the right side of the Lower
Cassettes.
1. Open the cover indicated on the LCD panel. The
names of the cassettes are indicated on each
cassette.
cCaution:
Because the toner on the paper inside the printer
may not have been fixed on the page, toner may
come off on your hands when you remove the
paper. If you spill toner on your clothing, rinse it
off with cold water. Using hot water may leave a
permanent stain.
2. Remove the paper inside the cover.
Note:
If the paper jam is in the Large Capacity Paper Unit, you
may find it easier to remove the jammed paper if you open
both the cover and the cassette.
7
Paper Jam Problems
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
Jam D
This message indicates that there may be a paper jam
inside cover Don the Duplex Unit.
1. Open cover D.
cCaution:
Because the toner on the paper inside the printer
may not have been fixed on the page, toner may
come off on your hands when you remove the
paper. If you spill toner on your clothing, rinse it
off with cold water. Using hot water may leave a
permanent stain.
2. Remove the paper inside the cover.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
8
Jam E
This message indicates that there may be a paper jam
inside cover Eon the back of the 5-Bin Multi-Purpose
Unit.
1. Open cover E.
cCaution:
Because the toner on the paper inside the printer
may not have been fixed on the page, toner may
come off on your hands when you remove the
paper. If you spill toner on your clothing, rinse it
off with cold water. Using hot water may leave a
permanent stain.
2. Remove the paper inside the cover.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
9
Paper Jam Problems
Jam F
This message indicates that there may be a paper jam
inside cover Fon the paper guide of the 10-Bin Multi-
Purpose Unit.
1. Open cover F.
cCaution:
Because the toner on the paper inside the printer
may not have been fixed on the page, toner may
come off on your hands when you remove the
paper. If you spill toner on your clothing, rinse it
off with cold water. Using hot water may leave a
permanent stain.
2. Remove the paper inside the cover.
When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.
Jam G
This message indicates that there may be a paper jam
inside the upper or lower portion of cover Gon the back
of the 10-Bin Multi-Purpose Unit.
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5
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