Epson ColorPage 8000 User manual

About This Guide

This guide provides the

information you need to keep

your EPSON color printer

operating at its best. Use it to:

■Replace consumable parts

■Clear jammed paper

■Understand control panel

status and error messages

Your printer displays a message on

the control panel when a

consumable component needs to

be replaced or if an error has

occurred. See the list of messages

at the back of this guide for more

information.

CPD-7703

Quick Reference Guide EPSON ColorPage 8000

EPSON®

Hang this guide on

the printer using the

hook provided.

About This Guide

This guide provides the

information you need to keep

your EPSON color printer

operating at its best. Use it to:

■Replace consumable parts

■Clear jammed paper

■Understand control panel

status and error messages

Your printer displays a message on

the control panel when a

consumable component needs to

be replaced or if an error has

occurred. See the list of messages

at the back of this guide for more

information.

CPD-7703

Quick Reference Guide EPSON ColorPage 8000

EPSON®

Hang this guide on

the printer using the

hook provided.

When the printer runs out of toner, the control panel

display indicates the color of the toner cartridge that needs

to be replaced. Make sure you have the correct replacement

cartridge, as shown in the table, and then follow these steps.

Avoid touching the toner. If toner gets in your

eyes, flush them immediately with cold water. If

it gets on your skin or clothes, wash it off with

soap and cold water. Keep toner cartridges out of

the reach of children.

1Open the front cover.

2Check which of the four colors appears in the cartridge

installation window. If you see the color that you need

to replace, go to step 4. If you see a different color, go

to the next step.

3Push up the switch

located above the

cartridge, then release it.

Turn the knob until it

stops. Repeat this step

until the cartridge you

want to replace appears

in the window.

4Turn the cartridge

counterclockwise

90 degrees. Then

pull it out of the

slot and dispose of

it carefully.

5Take a new cartridge out of its package and gently

shake it back and forth and front to back to distribute

the toner evenly.

6Hold the cartridge with the arrow facing up and insert

it as far as possible into the cartridge slot.

7Turn the cartridge clockwise 90 degrees, pushing it the

rest of the way into the slot. Then close the front

cover.

Make sure you turn the cartridge all the way, or

toner may leak.

Replacing a Toner Cartridge

Toner Cartridge (Cyan) S050018

Toner Cartridge (Magenta) S050017

Toner Cartridge (Yellow) S050016

Toner Cartridge (Black) S050019

front cover

installation

window

control panel

display

switch knob

Replacing the Photoconductor

Unit and Waste Toner Collector

Replacing the Photoconductor

Unit and Waste Toner Collector

The control panel display lets you know when to replace

the photoconductor unit. Since the waste toner collector is

part of this unit, it is replaced at the same time.

Ocassionally, the waste toner collector may need to be

replaced separately. See page 3 for instructions.

The photoconductor unit requires careful

handling. Avoid exposing the unit to room light

any longer than necessary. Also, don’t touch or

scratch the surface of the drum.

1Turn off the printer and open the front cover.

2Turn the large lever

counterclockwise 90 degrees.

3Turn the small lever on the

photoconductor unit to the

right.

front cover

Photoconductor Unit S051061

photoconductor

unit

Continue

▲

4Pull the photoconductor unit

out about 12 inches (30 cm).

5Grab the handle at the top of

the photoconductor unit and

gently pull it all the way out.

6Take a new photoconductor

unit out of its package.

Hold the unit by the

handle and remove the

protective sheet as

shown.

Don’t touch or scratch the surface of the drum.

Avoid exposing it to room light any longer than

necessary.

Replacing the Photoconductor Unit and

Waste Toner Collector (Continued)

Replacing the Photoconductor Unit and

Waste Toner Collector (Continued)

Replacing the waste toner collector

separately

The waste toner collector is replaced each time you replace

the photoconductor unit. However, you may need to

replace the collector separately, as shown.

1Grab the handle of the waste toner collector and press

down on the tab above the handle to release the lock.

Then pull out the collector and dispose of it.

2Take out a new waste toner

collector (S050020). Hold the

handle of the collector and

insert it all the way into the

slot.

3Close the front

cover.

front cover

Waste Toner Collector S050020

waste toner

collector

7Position the unit over the guide rails

inside the printer. Then carefully slide

it all the way in.

8Turn the small lever on the unit to the left.

9Turn the large lever clockwise 90 degrees.

The display message appears for only one

consumable part at a time. Check the control

panel display for additional replacement

messages.

Replacing the Fuser Oil Roll

1Lower the face-up tray, if necessary. Then pull the fuser

unit all the way out.

Be careful not to touch the fuser—marked

CAUTION! HIGH TEMPERATURE—or the

adjoining areas. If you’ve used the printer

recently, the fuser and the area around it can be

very hot.

2Grab the handle of the fuser oil roll and remove it.

Do not dispose of the used oil roll in fire; it can

explode and cause injury.

3Take a new fuser oil roll (S052002) out of its box and

remove the cover and shipping pins, as shown.

4Hold the roll handle and insert it into the fuser unit,

matching the green marks on the roll and unit.

5Push the roll down firmly until it clicks into place.

6Slide the fuser unit back into the printer.

fuser unit

face-up

tray

fuser oil roll

Fuser Oil Roll S052002

handle

positioning marks

Clearing Paper Jams

If you need to clear a paper jam, follow these guidelines:

■Don’t remove jammed paper by force. Torn paper can

be difficult to remove and might cause other paper

jams. Pull it gently to avoid tearing.

■If jammed paper is torn and remains in the printer, or if

paper is jammed in an area not mentioned below, see

“Where to Get Help” in your Printer Guide.

Clearing the paper cassette and

paper path

1Pull the paper cassette out slowly until it stops. Remove

any jammed paper.

2Replace the paper in the cassette and close it.

Message Description Action

Feed Jam Paper is jammed in one of the Check the following areas and clear jammed paper

feed areas. if necessary: standard cassette, multipurpose tray,

paper path, large capacity paper unit.

Paper Jam Paper is jammed at the fuser unit. Clear the fuser unit.

Exiting Paper Jam Paper is jammed in the output area. Clear the output path cover.

Check OHP Sheet Transparencies are loaded incorrectly, Clear the multipurpose tray or paper path.

or do not meet printer specifications.

3If paper is still jammed in the printer, pull the

multipurpose tray out slowly until it stops. Be careful

not to tear any jammed paper.

4Pull out the jammed paper from the bottom of the

paper path. Then push in the tray firmly.

Continue

▲

When a paper jam occurs, the printer stops and displays a message on the control panel. The table below lists the error messages

and tells you where to check for jammed paper:

multipurpose tray

paper cassette

multipurpose

tray

paper path

Clearing Paper Jams (Continued)

Clearing the multipurpose tray and

paper path

1If you see paper

jammed in the

multipurpose tray,

pull the paper out

gently.

2If paper is jammed inside the printer, pull out the

multipurpose tray until it stops.

3Raise the paper path cover.

▲

4Turn the knob clockwise. The jammed paper should

come out.

5After the jammed paper is ejected halfway, pull the

paper up and out. Then close the cover.

6Push in the multipurpose tray firmly.

Continue

Clearing Paper Jams (Continued)

Clearing the fuser unit

If you see paper jammed in the path to the face-up output

tray, don’t try to pull it out of the tray. You’ll need to clear it

from the fuser unit instead:

1Pull the fuser unit out gently until it stops.

2Grab the handle of the fuser oil roll and remove it.

Do not touch the fuser; it may be very hot.

Replace the fuser oil roll as soon as you clear the

jammed paper. To avoid oil leakage, make sure

you keep the roll horizontal and do not let it

touch anything.

3Turn the knob in the

fuser unit to eject

any jammed paper

and pull out the

paper.

4Reattach the fuser oil roll.

5Push in the fuser unit firmly.

Continue

▲

fuser unit

face-up output

tray

Clearing Paper Jams (Continued)

Clearing the output path cover

When you see the Exiting Paper Jam message, follow

these steps to clear paper from the output path cover:

1Open the output path cover on the left side of the

printer.

2Carefully lift or pull the jammed paper out of the

printer.

3Close the output path cover.

Clearing the large capacity paper unit

If you’ve checked the paper cassettes and you still see a

Feed Jam message, follow these steps to clear paper from

the large capacity paper unit:

1Open the feeder cover on the right side of the paper

unit.

2Pull the jammed paper out gently.

3Close the feeder cover.

output path

cover

large

capacity

cassette

feeder

cover

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