Epson Artisan 800 - All-in-One Printer User manual

User’s Guide

Printed on recycled paper with at least 10% post-consumer content

easfm.fm5 Page i Monday, November 25, 1996 4:06 PM

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior

written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use

with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third

parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,

or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the

U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved

Products by SEIKO EPSON CORPORATION.

EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 and EPSON Stylus are trademarks of

SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of

their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

11/96

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iii

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio or television reception.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause interference to radio and television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the following measures.

◗Reorient or relocate the receiving antenna.

◗Increase the separation between the equipment and receiver.

◗Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

◗Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC

Certification of this device and may cause interference levels which exceed the limits established by the FCC for

this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this

device. If this equipment has more than one interface connector, do not leave cables connected to unused

interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to

operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du

Canada.

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easfm.fm5 Page iv Monday, November 25, 1996 4:06 PM

Contents

Introduction

Windows System Requirements 2

Macintosh System Requirements 2

How To Use Your Manuals 3

Warnings, Cautions, and Notes 4

Where To Get Help 4

Electronic Support Services 5

ENERGY STAR Compliance 6

Energy-saving Tips 7

Important Safety Instructions 7

1Basic Printing

Printing from Windows 1-1

Setting Printer Options from Windows Applications 1-2

Setting Default Printer Options 1-4

Checking Printer Status 1-5

Printing from a Macintosh 1-6

What To Do When the Printer Lights Flash 1-8

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Contents

2Printing on Special Media

Using Special Paper and Media 2-1

Letterhead, Preprinted Forms, and Legal-size Paper 2-3

EPSON 360 dpi High Quality and Photo Quality

Ink Jet Paper 2-3

EPSON Photo Quality Glossy Paper, Film, and

Transparencies 2-3

Envelopes 2-4

EPSON Photo Quality Ink Jet Cards 2-5

EPSON Photo Quality Self Adhesive Sheets 2-5

EPSON Iron-On Transfer Paper 2-6

Printing Banners and Other Custom Size Projects 2-6

Printing a Banner from Windows 2-7

Printing a Banner from a Macintosh 2-8

3Custom Printing

Using Predefined Advanced Settings 3-1

Customizing Print Quality and Special Effects 3-4

Customizing Color Settings 3-7

Using ColorSync on the Macintosh 3-9

Saving Custom Settings 3-11

4Managing Print Jobs and

Network Printing

Managing Print Jobs in Windows 4-1

Using the Spool Manager 4-2

Using the Status Monitor 4-4

Managing Print Jobs on a Macintosh 4-6

Using Monitor2 4-6

Using the Macintosh Status Monitor 4-8

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Contents

vii

Network Printing on a PC 4-9

Setting Up the Host System 4-10

Setting Up Remote Systems 4-10

Setting Up Your Network Path in Windows 95 4-11

Network Printing on a Macintosh 4-12

Assigning a Name to the Printer 4-12

Using the AppleTalk Connection 4-13

5Maintenance and

Transportation

Replacing an Ink Cartridge 5-1

Removing an Empty Ink Cartridge 5-2

Installing the New Cartridge 5-4

Replacing an Outdated Ink Cartridge 5-5

Cleaning the Print Heads 5-6

Using the Head Cleaning Utility 5-6

Using the Control Panel To Clean the Print Heads 5-7

Examining the Nozzle Check Pattern 5-8

Aligning the Print Heads 5-8

Using the Print Head Alignment Utility 5-9

Using the Control Panel To Align the Print Heads 5-9

Cleaning the Printer 5-10

Transporting the Printer 5-11

6Troubleshooting

Diagnosing Problems 6-1

Reading the Control Panel Lights 6-2

Running a Self Test 6-3

Using Hex Dump Mode 6-3

Improving Print Quality 6-4

Printed image has horizontal banding 6-5

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Contents

viii

Vertical lines are misaligned or vertical banding

appears 6-5

The printed image has incorrect or missing colors 6-5

The printed image is faint or has gaps 6-6

The printed image is blurry or smeared 6-7

Photographic images look grainy or rough 6-7

Solving Printing Problems 6-8

All lights are off 6-8

Only the Ppower light is on, but nothing prints 6-8

The Spaper out light is flashing or on 6-9

A Bblack or Acolor ink out light is flashing or on 6-9

The Sand Plights are flashing 6-9

All the lights are flashing 6-10

The printer has finished charging the ink cartridge,

but the Ppower light is still flashing 6-10

The printer software doesn’t work correctly after you

upgrade to Windows 95 6-10

After you install your printing software, you see the

Windows 95 New Hardware found window 6-10

You see a spooling error message (Windows) 6-11

You see a memory error message (Macintosh) 6-11

In Windows 95, the Status Monitor box does not

appear with the Despooler 6-11

A portion of your image doesn’t print (Macintosh) 6-11

Printing is too slow 6-12

Your printer switches to the modem port or won’t

confirm on the printer port (Macintosh) 6-12

Your printer icon doesn’t appear in the Chooser

(Macintosh) 6-12

Fixing Paper Problems 6-13

Paper doesn’t feed 6-13

Multiple pages feed at the same time 6-13

Paper jams inside the printer 6-14

Paper doesn't eject fully or is wrinkled 6-14

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Contents

Solving Miscellaneous Printout Problems 6-15

Characters are incorrect or garbled. 6-15

The margins are incorrect. 6-15

The image is inverted as if viewed in a mirror. 6-15

The printer prints blank pages. 6-16

AUsing Optional Interfaces

Selecting an Interface Board A-1

Using Macintosh Interface Boards A-2

Using the PC Serial Interface Board A-2

Installing Optional Interfaces A-3

BTechnical Specifications

Printing B-1

Paper B-3

Ink Cartridges B-5

Mechanical B-5

Electrical B-6

Environmental B-6

Safety Approvals B-6

DOS Support B-6

Control Panel Settings B-7

Control Codes B-8

Character Tables B-9

Glossary

Index

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Your EPSON®Stylus™COLOR 800 printer is the ideal output

device for business graphics, single-page layout proofs, digital

photography—or any project you create on your computer.

With resolutions up to 1440 by 720 dpi, you get amazingly

realistic photographic images and vivid graphics in color, or

razor-sharp black printing at speeds up to eight pages per

minute.

The printer software for Windows®and Macintosh®provides

advanced color management, with adjustable levels of

brightness, contrast, saturation, and ink colors. Support for

ColorSync™2.01 and Windows ICM ensures printouts that

match the colors on your monitor.

With standard parallel and serial ports and simple network

connectivity, setting up your printer is fast and easy. EPSON’s

specially formulated ink cartridges and wide variety of ink jet

papers offer the most flexibility for getting the results you want.

Introduction

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