Emerson Sensi Touch User manual

Installation Guide

Download the Sensi app

before you begin.

This document is not meant to be used

independently or to replace the step-by-step

installation procedure found only in the Sensi

app. The app is required for installation to ensure

proper configuration and enable Wi-Fi control of

your thermostat.

The free Sensi mobile app is available on the App

Store™and Google Play™

. Simply scan the QR code

or search for “Sensi” to download and get started.

All system types require a common wire (c-wire).

Easy start guide

CREATE YOUR ACCOUNT.

Open the Sensi app on your device and follow

the prompts to create an account, using a valid

email address.

Your Sensi account can only be linked to one

email address, but you can share your account

information across devices so your whole family

can have access.

INSTALL YOUR THERMOSTAT.

The Sensi app will walk you through removing your

old thermostat from the wall, labeling your existing

wires and installing your new Sensi thermostat.

CONNECT TO WIFI.

After installation the app will walk you through

connecting your new thermostat to your home

Wi-Fi network. Remember to have your Wi-Fi

network name, password and Sensi

password ready.

Finally, the app will walk you through registration

so you can start controlling your home comfort.

Anytime. Anywhere.

For detailed instructions go to

sensi.emerson.com/install

What’s in the box?

•Sensi Thermostat

•Screws and Anchors

•Wire Labels

•Welcome Guide

Sensi Thermostat

Screws and anchors

Welcome guide

Wire labels Install guide

You’re just a few steps

away from complete

comfort control.

Never installed a thermostat before? We’ve got

you covered. Sensi™Touch Smart Thermostat was

designed for a quick and easy DIY installation. The

Sensi app provides step-by-step instructions and

helpful videos to get you up and running in no time.

Here’s what you’ll need.

Things you’ll definitely need:

•Medium Phillips screwdriver

•Compatible iOS or Android device with the Sensi

app installed

•Your email address

• Your Wi-Fi network with 802.11n 2.4 GHz band

(Sensi thermostats cannot connect to 5 GHz band

networks), Wi-Fi network name (SSID) and password

Things you might need:

•Needle-nose pliers

•Drill with 3/16” bit

•Wire stripper

MOBILE DEVICE COMPATIBILITY

OPERATING SYSTEM COMPATIBILITY

iOS 10.0 or later Yes

Android 5.0 or later Yes

Amazon Fire Yes

ROUTER COMPATIBILITY

ROUTER TYPE COMPATIBILITY

Single-band router with 2.4 GHz band Yes*

Dual-band router with 2.4 GHz & 5.0 GHz bands Yes*

Single-band router with 5.0 GHz band No

Compatibility

Not only does Sensi work with the HVAC equipment

in most homes, but it also works with most mobile

devices and smart home platforms.

Check out the information below, to make sure

Sensi thermostat will work for you:

* Sensi thermostats require an 802.11n 2.4 GHz Wi-Fi network and are

compatible with most residential Wi-Fi networks, however there are

some known incompatible routers. Visit sensi.emerson.com/support and

search “router compatibility” for a list of known incompatible routers.

Please refer to sensi.emerson.com for the

most up-to-date smart home information.

SMART HOME PLATFORM COMPATIBILITY

HVAC SYSTEM COMPATIBILITY

SYSTEM TYPE COMPATIBILITY MODIFICATIONS

Conventional heating

and cooling

•Gas furnace

•Air conditioner

•Electric furnace

•Boiler

Yes Requires a

common wire

(c-wire)

Heat only

•Gas furnace

•Electric furnace

•Boiler

Yes Requires a

common wire

(c-wire)

Cool only

• Air conditioner Yes Requires a

common wire

(c-wire)

Heat pump Yes Requires a

common wire

(c-wire)

Communicating

proprietary

systems

No Needs standard

HVAC wiring

Line voltage No Requires

low voltage

(20-30VAC)

Millivolt systems No Requires

20-30VAC

Energy efficiency

made simple.

ENERGY STAR® is the simple choice for energy

efficiency. Save energy, save money and protect

the environment with the ENERGY STAR® certified

Sensi thermostat.

Warnings

INSTALLER INFORMATION

FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY

BEFORE INSTALLING OR OPERATING THIS CONTROL COULD

CAUSE PERSONAL INJURY AND/OR PROPERTY DAMAGE.

WARNING: OUT OF PHASE TRANSFORMERS

On two transformer systems, the transformers MUST be

in phase. Measure the voltage across RC and RH. If more

than 12 Volts AC is present between RC and RH, then the

transformers are NOT in phase.

To correct this condition, reverse the secondary

ow voltage connections at either the Heating or

Cooling transformer.

VOLTAGE REQUIREMENTS

Do not use on circuits exceeding specified voltage.

Higher voltage will damage control and could cause

shock or fire hazard.

Thermostat installation and all components of the control system

shall conform to Class II circuits per the NEC code.

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