Elo TouchSystems 3243L User manual
USER MANUAL
Elo Touch Solutions
3243L Touchmonitors
SW601960 Rev A
User Manual: 3243L
SW601960 Rev A, Page 2 of 26
Copyright © 2012 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAfffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo (logo), Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch, are trademarks
of Elo and itsAffiliates. Windows is a trademark of Microsoft Corporation.
User Manual: 3243L
SW601960 Rev A, Page 3 of 26
Table of Contents
Chapter 1: Introduction...........................................................................................4
Chapter 2: Installation.............................................................................................5
Chapter 3: Mounting..............................................................................................10
Chapter 4: Operation .............................................................................................12
Chapter 5: Technical Support.............................................................................16
Chapter 6: Safety & Maintenance......................................................................17
Chapter 7: Regulatory Information...................................................................19
Chapter 8: Warranty Information.......................................................................23
User Manual: 3243L
SW601960 Rev A, Page 4 of 26
Chapter 1: Introduction
Product Description
Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch
products with the latest developments in touch technology and display design. This combination
of features creates a natural flow of information between a user and the touchmonitor.
This widescreen touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor LCD
panel to provide high quality display performance. Its Full HD resolution of 1920x1080 is
suitable for displaying graphics and images. Its LED backlight significantly reduces power
consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s performance are Plug & Play compatibility and on-screen display
(OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.
User Manual: 3243L
SW601960 Rev A, Page 5 of 26
Chapter 2: Installation
Unpacking the Touchmonitor
Open the carton and verify that the following items are present:
Touchmonitor with protective sheet for its face
Elo TouchTools CD & User Manuals CD
Japanese language regulatory information pamphlet
Quick Install Guide
VGA cable
HDMI cable (ET3243L-XXWA models only)
DVI cable (ET3243L-XXAA models only)
USB cable (not available for ET3243L-0NXX models)
International power cables
Mounting brackets
Connector Panel & Interfaces
Touchmonitor Connections
1. Connect the HDMI, DVI, or VGA video cables between the monitor’s HDMI/DVI/VGA input
connectors and your HDMI/DVI/VGA video source. Tighten the video cable’s screws for best
performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB
port. (Not applicable for ET3243L-0NXX models)
3. Connect the power cable to the monitor’s input power jack and the AC power outlet.
4. The touchmonitor ships in an ON state, video should be displayed on your monitor already.
User Manual: 3243L
SW601960 Rev A, Page 6 of 26
Installing the Touch Technology Software Drivers
Some software installation is required for your touchmonitor to work with your computer.
The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 and 2008 operating
systems are provided with your touchmonitor on a CD.
Visit www.elotouch.com for:
The most up-to-date touch driver versions
Additional touch driver information
Detailed touch driver installation guides
Touch drivers for other operating systems
Insert the Elo TouchTools CD into your computer’s CD-ROM drive. The CD should
automatically run the Elo TouchTools application. Select “Install Driver for This computer”:
User Manual: 3243L
SW601960 Rev A, Page 7 of 26
For Windows XP, Vista, Server 2003, Server 2008, and WEPOS installations, install the “USB
Touchscreen Drivers” when prompted:
User Manual: 3243L
SW601960 Rev A, Page 8 of 26
For Windows 7 installations, check the “Install driver” box under “Elo USB Interfaces – Other
Touchscreens”
After accepting the end-user license agreement, the drivers will finish installing.
Reboot your computer after the install is complete.
User Manual: 3243L
SW601960 Rev A, Page 9 of 26
Chapter 3: Mounting
General Mounting Information
The OSD text can be rotated through the OSD menu to better suit your mounting orientation.
Side Bracket Mount
Threaded holes are provided on the sides of the monitor for mounting using the provided
brackets.
User Manual: 3243L
SW601960 Rev A, Page 10 of 26
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