Dimplex Cavendish CSH20 User manual

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)

EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC

Cavendish CSH20, Chesford CSD20

08/50894/0 Issue 0

UK RU

Fig.1

Fig.2 Fig.3

300

657

160

310

405

310 350

Min.

590

Fig.4 Fig.5

Fig.6 Fig.7

Fig.8

Fig.9

Fig.10

Fig.11

Fig.12

Fig.13

Fig.14 Fig.15

Fig.16 Fig.17

Fig.18

General.

Unpack the heater carefully and retain the packaging for

possible future use, in the event of moving or returning

the re to your supplier. The Remote Control and batteries

are packed separately in the carton.

The re incorporates a ame eect, which can be used

with or without heating, so that the comforting eect may

be enjoyed at any time of the year. Using the ame eect

on its own only requires little electricity.

The heater is designed for use inset into a 407mm (16”) or

457mm (18”) wide by 559mm (22”) high replace opening

or freestanding - see also section ‘Installation Instructions’.

Before connecting the heater check that the supply

voltage is the same as that stated on the heater.

Please note: Used in an environment where background

noise is very low, it may be possible to hear a sound which

is related to the operation of the ame eect. This is

normal and should not be a cause for concern.

Electrical connection.

WARNING – THIS APPLIANCE MUST BE EARTHED.

This heater must be used on an AC ~ supply only and the

voltage marked on the heater must correspond to the

supply voltage.

Before switching on, please read the safety warnings and

operating instructions.

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE

REFERENCE

Do not put Opti-myst plastic components into a

dishwasher.

Only slide out the drawer when the water tank needs

to be lled or a lamp needs to be changed otherwise

you will inadvertently alter the water level and the

ame eect operation.

Only use ltered tap water in this appliance.

Always ensure that the appliance is sitting on a level

oor.

If you intend not using the appliance for longer than 2

weeks, drain the water from sump and water tank and

dry the sump.

Once installed, never move this appliance or lay on its

back, without draining the water from sump and water

tank.

The water tank, sump, sump lid, tank cap and air lters

must be cleaned once every two weeks, particularly in

hard water areas.

The appliance should never be operated if the lamps

are not working.

The lamps should be regularly inspected as described

under ‘Maintenance’ and ‘Changing lamps’.

Model: Cavendish CSH20 (Brass Inset), Chesford CSD20 (Titanium Inset)

IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

Important Safety Advice:

When using electrical appliances, basic

precautions should always be followed to reduce

the risk of re, electrical shock and injury to

persons, including the following:

If the appliance is damaged, check with the

supplier before installation and operation.

Do not use outdoors.

Do not use in the immediate surroundings of a

bath, shower or swimming pool.

Do not locate the heater immediately below a xed

socket outlet or connection box.

This appliance is not intended for use by children

or other persons without assistance or supervision

if their physical, sensory or mental capabilities

prevent them from using it safely. Children should

be supervised to ensure that they do not play with

the appliance.

Do not use this heater in series with a thermal

control, a program controller, a timer or any other

device that switches on the heat automatically,

since a re risk exists when the heater is

accidentally covered or displaced.

Ensure that furniture, curtains or other

combustible material are positioned no closer than

1 metre from the heater.

In the event of a fault unplug the heater.

Unplug the heater when not required for long

periods.

Although this heater complies with safety

standards, we do not recommend its use on deep

pile carpets or on long hair type of rugs.

The appliance must be positioned so that the plug

is accessible.

If the supply cord is damaged it must be replaced

by the manufacturer or service agent or a similarly

qualied person in order to avoid a hazard.

Keep the supply cord away from the front of the

heater.

WARNING: In order to avoid overheating, do

not cover the heater. Do not place material

or garments on the heater, or obstruct the air

circulation around the heater.

The heater carries the Warning symbol

indicating that it must not be covered.

Dimplex Opti-myst Inset Fires

Installation Instructions

Before installing this appliance, we recommend that;

1. You have your chimney cleaned by a competent

chimney sweep.

2. You block o the chimney ue.

This procedure is important for the ecient operation

of the heating unit and will also reduce heat loss up the

chimney.

Installation.

Ensure that all packing items are removed (read any

warning labels carefully).

Retain all packing for possible future use, in the event

of moving or returning the appliance to your supplier.

To install the appliance;

1. Remove the replace grate, ashpan etc.

2. The ashbed grate should be stored away for possible

future use.

3. Clean the hearth of any ash residue or dust etc.

At the rear of the appliance, two adjustable supports are

provided for levelling, where the base of the replace

opening is raised above the level of the hearth.

You are now ready to install the electric re into your

replace.

Make sure the unit is switched OFF.

Hold the re by the sides of surround and gently

manoeuvre into position. Plug the re into a 13amp/240

volt outlet. Ensure that the supply cable exits at the front

of the re, at the right or left hand corner to suit your

supply socket location and is not trapped under the re

such that it might cause it to be damaged.

Before using the manual controls rstly ll the water

tank (See ‘Maintenance’,‘Filling the water tank’).

Manual Controls.

The Opti-myst Manual controls are located beneath the

hinged canopy cover. Raise the canopy cover to access the

controls. (See Fig.2 for Manual Control lay out)

Switch‘A’:- Controls the electricity supply to the heater.

Note: This switch must be in the ‘ON’ ( I ) position for the

heater to operate with or without heat.

Switch‘B’:- Controls the function of the re.

Press once to turn on ame eect. This will be

indicated by one beep.

Although the main lights operate immediately it will

take a further 30 seconds before the ame eect

starts.

Press again to give ame eect and half heat.

This will be indicated by two beeps.

Press again to give ame eect and full heat.

This will be indicated by three beeps.

Press again to return to ame eect only.

This will be indicated by one beep.

Press to put re in to standby mode.

This will be indicated by one beep.

Control Knob ‘C’:- Controls the intensity of the ame

eect.

Turning the control knob Clockwise increases

the ame eect, turning the control knob Anti

Clockwise will decrease the ame eect.

Control Knob ‘D’:- Controls the Electronic Thermostat

setting.

Turning the control knob Clockwise will decrease

the temperature setting, turning the control knob

Anti Clockwise will increase the temperature setting.

LED ‘E’:- When this is illuminated it indicates that the water

tank is empty. You will hear two beeps.

When the water is empty the main lamps go out. See

instructions under ‘Maintenance’, ‘Filling the water tank’.

When this procedure is complete, the main lamps will

illuminate but it will take 30 seconds before the ames

return.

Electronic Thermostat

The thermostat controls the heat output according to the

room temperature. This ensures that the heater will not

produce heat unnecessarily when the room is warm.

To set the temperature you require, turn the thermostat

control knob ‘D’ (See Fig.2) Anti-Clockwise until the

desired temperature is reached. Alternatively to heat

a cold room quickly, turn the thermostat control knob

‘D’ (See g.2) up fully. When the room has reached the

desired temperature, turn the thermostat control knob

‘D’ (See Fig.2) clockwise until the desired heat setting is

achieved.

The heater will now automatically operate at this

temperature.

Remote Control Operation

On the control panel, Switch A (see Fig.2) must be in the

‘ON’ ( I ) position in order for the remote control to oper-

ate. There are 3 buttons on the remote control. (See Fig.7)

To operate correctly the remote must be pointed towards

the front fuel eect.

The remote control functions are as follows:

Press once to turn on Flame eect only.

This will be indicated by one beep.

Press once to turn on Half heat and Flame

eect.

This will be indicated by two beeps.

Press again to turn on Full heat and Flame

eect.

This will be indicated by three beeps.

Standby

This will be indicated by one beep.

Battery Information.

1. Unclip the battery cover on the back of the remote

control. (See Fig.7)

2. Install AAA batteries into the remote control.

3. Replace the battery cover.

Discard leaky batteries.

Dispose of batteries in the proper manner according to

provincial and local regulations.

Any battery may leak electrolyte if mixed with a dierent

battery type, if inserted incorrectly, if all the batteries are

not replaced at the same time, if disposed of in a re, or if

an attempt is made to charge a battery not intended to be

recharged.

Thermal safety cut-out

A thermal safety cut-out is incorporated in the fan heater

to prevent damage due to overheating. This can happen if

the heat outlet was restricted in any way or if the chimney

ue has not been blocked o eectively. If the cut-out

operates, unplug the heater from the socket outlet and

allow approximately 10 minutes before reconnecting.

Before switching the heater back on remove any

obstruction that may be restricting the heat outlet, then

continue normal operation.

Tips for using your appliance.

1. Only pull out the drawer when its time to rell the

water tank or change a lamp, otherwise it may lead to

excess water in the sump and reduced ame eect. If this

happens empty the water from the sump as instructed

under ‘Maintenance’.

2. With the ame setting on minimum the unit will use

approximately 40ml of water per hour and will last 3 times

as long than when it is at maximum ame setting.

3. Do not tilt or move the re while there is water in the

tank or sump.

4. Make sure that the re is on a level oor.

5. The ame control knob ‘C’ Fig.2 may be turned up or

down to give a more realistic eect.

6. Sometimes the ames appear more real when the ame

control knob is turned down.

7. Give the ame generator some time to react to

changes you may make on the ame control knob.

Maintenance

WARNING: ALWAYS DISCONNECT FROM THE POWER

SUPPLY BEFORE ATTEMPTING ANY MAINTENANCE

Changing lamps.

If a large amount of the smoke appears grey or colourless

it may be that one or more lamps have failed.

You can check for lamp failure as follows.

1. Leaving the ame eect on, gently pull the drawer fully

out by the tab. (See Fig.3)

2. View the lamps from a distance in front of the re and

observe which lamp needs to be changed.

3. Put Switch ‘A’ in the ‘OFF’ position, and unplug the re

from the mains.

4. Leave the appliance for 20 minutes to allow the lamps

to cool down before removing them.

5. Remove the water tank by lifting upwards and place in

a sink.

6. Remove the sump as described in the Cleaning Section.

7. Remove the defective lamp, by gently lifting vertically

and disengaging the pins from the lamp holder, (See Fig.4

and 5). Replace with a Dimplex Opti-myst, 12V, 50W, Gu5.3

base, 8º beam angle, coloured lamp. (Purchased from

www.dimplex.co.uk under the section ‘After Sales Service’,

details of how to purchase the lamps are contained

therein.)

8. Carefully insert the two pins of the new lamp into the

two holes in the lamp holder. Push rmly in place. (See

Fig.4 and 5).

9. Replace the Sump and water tank and carefully close

the drawer.

10. Switch on.

Filling the water tank.

When using the appliance for the rst time or when the

water level warning light comes on, you will hear 2 audible

‘beeps’when the water is empty and the tank needs

relling, follow these steps.

1. Press Switch ‘A’ to (0) (See Fig.2)

2. Gently pull out the drawer as far as possible by the tab.

(See Fig.3)

3. Remove the water tank by lifting upwards and

outwards.

4. Place the water tank in sink and remove cap, Anti-

clockwise to open. (See Fig.6)

5. Fill tank with ltered tap water only.This is necessary

to prolong the life of the ame and smoke producing unit.

The water should be ltered through a conventional

domestic water lter unit and the lter should be replaced

regularly.

6. Screw the cap back on, do not overtighten.

7. Return the tank to the sump, with the tank cap facing

down and the at side of the tank facing outward.

8. Gently push the drawer back in as far as it will go.

9. Press Switch ‘A’ to ‘ON’ ( I ) position (See Fig.2)

10. Press Switch‘B’ once to turn on ame eect. (See

manual control section and Fig.2)

Air lter.

1. Press Switch ‘A’ to the ‘OFF’(0) position (See Fig.2)

2. Gently pull the drawer out as far as possible. (See Fig.3)

3. Remove the tank and place in a sink with the cap facing

upwards.

4. Gently slide upwards the air lter plastic holder. (See

Fig.17)

5. Remove the lter combination from the plastic holder.

6. Gently rinse with water in the sink and dry with fabric

towel before returning.

7. Replace the lter combination making sure that the

course black lter is in contact with the plastic holder. (See

Fig.18)

8. Replace the tank.

9. Close the drawer fully.

10. Press Switch ‘A’ to the ‘ON’( I ) position (See Fig.2)

After Sales Service.

Should you require after sales service or should you need

to purchase any spares, please contact the retailer from

whom the appliance was purchased or contact the service

number relevant to your country on the warranty card.

Please do not return a faulty product to us in the rst

instance as this may result in loss or damage and delay in

providing you with a satisfactory service.

Please retain your receipt as proof of purchase.

Cleaning.

WARNING – ALWAYS DISCONNECT FROM THE POWER

SUPPLY BEFORE CLEANING THE HEATER.

We Recommend cleaning the following components once

every 2 weeks, particularly in hard water areas:-

Water Tank, Sump and Seal, Sump lid, Tank cap and seal,

Air lter.

For general cleaning use a soft clean duster – never use

abrasive cleaners. To remove any accumulation of dust or

u the soft brush attachment of a vacuum cleaner should

occasionally be used to clean the outlet grille of the fan

heater.

Water tank

1. Remove water tank, as described earlier, put into sink

and empty water.

2. Using the supplied brush gently rub the inside surfaces

of the cap paying particular attention to the rubber ring in

the outer groove and the centre rubber seal.

3. Put a small quantity of washing up liquid into the tank,

ret the cap and shake well, rinse out until all traces of

washing up liquid are gone.

4. Rell with ltered tap water only, replace the cap, do not

overtighten.

Sump

1. Press Switch ‘A’ to the ‘OFF’(0) position

2. Gently pull the drawer out as far as possible. (See Fig.3)

3. Remove the water tank by lifting upwards.

4. Disconnect the electrical connector, located on the

left side of the sump, by rst loosening the two retaining

screws and gently withdrawing the connector. (See Fig.8)

5. Release the lower sump locking tabs by turning 90º, this

allows the sump to be lifted completely from its location.

(See Fig.9)

6. Gently lift up the sump assembly, taking care to keep

level so as not to spill any water. Sit the assembly in the

sink. (See Fig.10)

7. Release the two upper sump locking tabs by turning

90º, then lift o the sump lid. (See Fig.11)

8. Carefully tilt, as shown, so that the liquid drains out of

the sump. (See Fig.12)

9. Put a small amount of washing up liquid into the sump,

and using the supplied brush, gently clean all surfaces

including the metal discs and the rubber seal located

in the top grooved surface. Do not remove the rubber

seals. (See Fig.13 and 14)

10. When cleaned, thoroughly rinse the sump with clean

water.

11. Clean the outlet surface of the sump lid with the brush

and ush out thoroughly with water. (See Fig.15 & 16)

12. Reverse the above steps to reassemble.

Symptom Cause Corrective Action

The ame eect will

not start.

Mains plug is not plugged in.

Switch A is in the‘ON’ (I) position, but

mode Switch B has not been pressed. (See

Fig.2)

Low water level.

Low voltage connector not connected

properly. (See Fig.8)

Check plug is connected to wall socket

correctly.

Press Switch B once for ame eect.(See

Fig.2)

Check ‘Low water level’ warning LED ‘E’

under canopy hood. (See Fig.2). If ‘ON’ ll

water tank.

Check that the connector is inserted

correctly. (See Fig.8)

The ame eect is

too low.

Flame eect control knob is set too low.

(See Fig.2)

The water in the sump may be too high

due to the drawer being opened and

closed a number of times, water tank

removed a number of times, or the re has

been moved.

Metal Disc at the base of Sump might be

dirty (See Fig.13)

Increase level of ame by turning Control

knob C clockwise slowly. (See Fig.2)

If water level in the sump is more than

40mm, the sump should be removed and

emptied in the sink.

Clean Metal Discs with soft brush supplied.

(See Fig.13) See ‘Maintenance.’ for a step by

step procedure.

Unpleasant smell

when unit is used.

Dirty or stale water.

Using unltered tap water.

Clean the unit as described under

maintenance.

Use only ltered tap water.

The ame eect has

too much smoke.

Flame eect setting is too high. Turn the ame eect Control knob C

anticlockwise to minimum and slowly turn

clockwise, about ¼ a turn, at a time. Give

the ame generator some time to adjust

before increasing. (See Fig.2)

Main lamps are not

working and there

are no ames or

smoke.

LED ‘E’ Fig.2 is Lit.

LED ‘E’ Fig.2 is not Lit.

Follow instructions under Mainte-

nance, ‘Filling the water tank’.

Check the plug is connected to wall

socket correctly.

Switch‘A’ Fig. 2 is in the‘ON’ ( I ) posi-

tion.

Press switch ‘B’ Fig.2 until you can hear

one beep only, for ame eect.

Troubleshooting

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