Dimplex BF33STP/DXP User manual

PRACTICAL USER’S GUIDE

FOR THE

ELECTRIC FIREPLACE

MODEL NUMBERS:

BF33STP/DXP

BF39STP/DXP

Valued Customer,

We are pleased that you have chosen to purchase an electric fireplace

manufactured by Dimplex North America Ltd.

Over the years, valuable memories will occur around the warmth and

comfort of your hearth. Thank you for allowing our product to be the backdrop

for those special moments.

7206360300REV01

Write Your Remote

Control Code Number

Here:

Quality checked by:

QUICK REFERENCE GUIDE FOR THE ELECTRIC

FIREPLACE

1. Prior to the first use of the fireplace verify the following:

• Are the circuit breakers for the fireplace on?

• Are the light bulbs in your fireplace loose? (to check, follow the

instructions for replacing the light bulbs under the maintenance

section of this manual)

2. The heater on your fireplace may emit a slight, harmless odor when

first used. This odor is a normal condition caused by the initial

heating of internal heater parts and will not occur again.

3. If your heater does not emit heat, ensure the large switch is on, the

wall thermostat is set above the current room temperature and any

wall switches for the unit are on. If this does not work, switch the unit

off for 5 minutes and try again. Consult operation section of your

practical users guide for further information.

4. The information regarding the model of your fireplace can be found

on the rating plate located under the logs in the lighting area.

5. If you have any technical questions regarding the operation of your

fireplace , or require service for your fireplace contact Dimplex North

America customer service at 1-888-DIMPLEX (1-888-346-7539).

CONTENTS

PAGE 1 Important Instructions

PAGE 2 Model and Serial Number

Information

PAGE 3 Bathroom Installation

PAGE 4 Operation

PAGE 5 Maintenance

PAGE 9 Accessories

PAGE 10 Warranty

IMPORTANT INSTRUCTIONS

SAVE THESE INSTRUCTIONS

PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE

When using electrical appliances, basic precautions should always be followed to reduce the

risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using this fireplace.

2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot

surfaces. The trim around the heater outlet becomes hot during heater operation. Keep

combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains

at least 3 feet (0.9m) from the front of the unit.

3. Extreme caution is necessary when any heater is used by or near children or invalids

and whenever the fireplace is left operating and unattended.

4. Do not operate any fireplace if the heater has malfunctioned, or if the fireplace has been

dropped or damaged in any manner.

5. Do not use outdoors

6. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this

may cause an electric shock or fire, or damage to the heater.

7. To prevent a possible fire, do not block air intake or exhaust in any manner.

8. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas

where gasoline, paint, or flammable liquids are used or stored or where the unit will be

exposed to flammable vapors.

9. Do not modify this fireplace. Use it only as described in this manual. Any other use not

recommended by the manufacturer may cause fire, electric shock or injury to persons.

10.Do not burn wood or other materials in this fireplace.

11.Do not strike fireplace glass.

12.Always use a certified electrician for installation.

13.Disconnect all power coming to fireplace at main service panel before performing any

cleaning, or maintenance.

14.When transporting or storing the fireplace, keep in a dry place, free from excessive

vibration and store as to avoid damage.

NOTE: Procedures and techniques that are considered important enough to emphasize

CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to

the equipment

WARNING: Procedures and techniques which, if not carefully followed, will expose he user to

the risk of fire, serious injury, illness or death

Model Numbe

Serial Number

IMPORTANT INSTRUCTIONS

If you have any questions about our products please have the product model and serial

numbers available upon calling Dimplex customer service. To locate the model and serial

number labels see below.

Model Number

Serial Number

Firebox

Bathroom Installation

This firebox must be protected by a GFI receptacle or circuit. If receptacle is used it must be readily

accessible.

To prevent electrical shock this unit is an electrical appliance that is not watertight and must be installed

as to prevent water from entering the unit. This unit must be installed away from showers, tubs, etc.

Never locate fireplace where it may fall into a bathtub or other water containers. Keep towels and other

combustible materials 3 feet away from the front of the unit.

Serial Number

Model Number

Carton

HEATER CONTROL

SWITCH

OPERATION

The controls for the Electric Fireplace are located at the bottom right hand corner of the unit.

MANUAL CONTROLS

A. Main Power Switch

Main on/off switch, activates the flame effect

B. Heater Control Switch

Heater ON/OFF switch, activates the heater

C. Fan Control Switch

Fan ON/OFF switch, activates the fan (purifier).

WALL MOUNTED CONTROLS

The fireplace can be installed with wall mounted controls. These controls include wall switches

and thermostats. (see installation guide for details)

A. Wall Mounted Switches

This model may be installed such that a wall mounted switch activates the flame effect and

a wall mounted heater switch activates the heater (fan control switch on unit must be set at

ON position). A wall mounted switch can also be installed to operate the heater

independent of the flame. Fan control cannot be wired to a wall mounted switch.

B. Wall Mounted Thermostat

This unit may be installed such that a wall mounted thermostat can adjust the heat

temperature to your individual requirements. Turn the thermostat control clockwise all the

way to turn on the heater. When the room reaches the desired temperature, turn the

thermostat knob counter clockwise until you hear a click. Leave in this position to maintain

MAIN POWER

SWITCH

MANUAL CONTROLS

FIGURE 1

FIGURE 2

FAN CONTROL

SWITCH

OVERHEAT INDICATOR

the room temperature at this setting. For additional heat, turn the thermostat clockwise

until you hear the click again and the heater will turn on. To turn the heater off, turn the

thermostat counter clockwise all the way, and/or turn the manual heater switch on the unit

to the OFF position. Fan control switch must be on to activate heater.

THE TEMPERATURE CUTOUT SWITCH

The heater on this fireplace is protected with a safety device to prevent overheating.

Should the heater overheat, a red light (Fig. 1) will be activated and an automatic cut out

will turn the heater off. The heater will re-activate once the heater has cooled. The

overheat cutout will be triggered if the filter is dirty. Follow filter maintenance on page 8.

CAUTION

If the heater continuously resets, disconnect the power at the main service panel and call

your local dealer.

NOTE

The heater may emit a slight, harmless odor when first used. This odor is a normal

condition caused by initial heating of internal heater parts and will not occur again.

MAINTENANCE

WARNING

Disconnect all power coming to fireplace at main service panel before attempting

maintenance or cleaning to reduce risk of fire, shock or damage to persons.

NOTE

Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental

burning of skin.

TOOL REQUIREMENTS

Slot screwdriver

LIGHT BULB REPLACEMENT

Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental

burning of skin.

Light bulbs need to be replaced when you notice a dark section of the flame or when the

clarity and detail of the log exterior disappears. There are four bulbs under the log set

which generate the flames and embers.

LIGHT BULB REQUIREMENTS

Quantity of 4 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60

watt rating. Example: GE 60BC or Philips 60CTC.

DO NOT EXCEED 60 WATTS PER BULB.

CAUTION

When handling log only apply force to the ember bed section not directly to the logs.

HELPFUL HINTS

It is a good idea to replace all light bulbs at one time if they are close to the end of their

rated life. Group replacement will reduce the number of times you need to open the unit to

replace light bulbs. Long life bulbs are recommended to reduce the frequency of bulb

changes.

To access the light bulb area (BF33STP, BF39STP models)

1. Open steel curtain (remove glass doors if

applicable).

2. Remove two screws on log bracket and

set aside. (FIGURE 3)

3. Pull front edge of plastic ember bed or plastic

grate up and forward until rear tab releases from

the ledge located at the bottom of the mirror.

(FIGURE 4)

Note: Log set fits tightly into firebox, some force

may be necessary to remove.

4. Examine the bulbs to determine which bulbs

require replacement.

5. Unscrew bulbs counter clockwise.

6. Insert new bulbs.

7. Replace the log by inserting the rear tab of the

logset under the back ledge of the fireplace and push

down on the front edge of the logset until it snaps into

place. (FIGURE 4)

8. Replace log grate using two screws previously

removed.

SCREWS

FIGURE 3

FIGURE 4

To access the light bulb area (BF33DXP, BF39DXP models)

1. Open steel curtain (remove glass doors if applicable).

2. Remove two screws on log bracket and set aside. (FIGURE 3)

3. Pull front edge of plastic ember bed or plastic grate up and forward until rear tab

releases from the ledge located at the bottom of the mirror.

(FIGURE 4)

Note: Log set fits tightly into firebox, some force

may be necessary to remove.

4. Set logset in front of firebox.

5. Disconnect the logset LED wire harness from unit. (FIGURE 5)

6. Examine the bulbs to determine which bulbs require replacement.

7. Unscrew bulbs counter clockwise.

8. Insert new bulbs.

9. Re-connect the logset LED wire harness to the unit.

10. Replace the log by inserting the rear tab of the logset under the back ledge of the

fireplace and push down on the front edge of the logset until it snaps into place.

(FIGURE 4)

11. Replace log grate using two screws previously removed.

FIGURE 5

LED wire harness

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