Digi TransPort WR41 User manual
TransPort®WR41 Utility
Installation Guide
90001276_B
July 22, 2013
TransPort®WR41 Utility Installation Guide
Page 2
Disclaimer
Digi International makes no representations or warranties with respect to the contents or use of this manual,
any software drivers or associated application software provided with this product and specically disclaims
any expressed or implied warranties of merchantability or tness for any particular purpose.
Digi International reserves the right to modify or revise all or part of this document, its contents, and any
products described herein at any time without prior notication and shall not be responsible for any loss, cost
or damage, including consequential damage, caused by reliance on these materials.
Digi Technical Support Contact Information
United States: (952) 912-3444 or (877) 912-3444
Other Locations: +1 (952) 912-3444 or (877) 912-3444
EMEA +44 870 35 000 35
Safety Notices
1. Please read all instructions before installing and powering the unit. You should keep these instructions in
a safe place for future reference. When installing and using this electrical equipment, always follow basic
precautions.
2. If the power supply shows signs of damage or malfunction, stop using it immediately, turn off the power
and disconnect the power supply before contacting your supplier for a repair or replacement.
3. Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. Use only the accessories, attachments, and power supplies
provided by the manufacturer – connecting non-approved antennas or power supplies may damage the
unit, cause interference or create an electric shock hazard, and will void the warranty.
4. Do not attempt to repair the product. The unit contains no electronic components that can be serviced or
replaced by the user. Any attempt to service or repair the unit by the user will void the product warranty.
5. Products in the TransPort WR®family are designed for indoor use (except for the WR44 R) and should be
used in an environment that is suitable for computers and other electronic equipment.
6. Ports that are capable of connecting to other apparatus are dened as SELV ports. To ensure conformity
with IEC60950 ensure that these ports are only connected to ports of the same type on other apparatus.
Note: A licensed electrician may be required to install or perform maintenance on this equipment. Always
follow applicable local, state and federal codes and guidelines.
DANGER - RISK OF ELECTRIC SHOCK: Always disconnect the mains AC voltage prior to any work on this
equipment.
WARNING - An appropriate external disconnect device must be installed and properly marked to ensure that
an electrical hazard is not present.
WARNING - Bonding between conduit and Protected Earth (PE) is required and must be part of the installation.
WARNING - Conduit hub.
WARNING - Mounting the device in a vertical orientation will ensure proper orientation. Cover screws are
required as part of the safety rating.
TransPort®WR41 Utility Installation Guide
Page 3
Special notes on safety for wireless routers
Digi International products are designed to the highest standards of safety and international standards
compliance for the markets in which they are sold. However, cellular-based products contain radio devices
which require specic consideration. Please take the time to read and understand the following guidance. Digi
International assumes no liability for an end user’s failure to comply with these precautions.
Wireless routers incorporate a wireless radio module. Users should ensure that the
antenna(s) is (are) positioned at least 1 meter away from themselves and other persons
in normal operation.
When in a hospital or other health care facility, observe the restrictions on the use of
mobile phones. Do not use the unit in areas where guidelines posted in sensitive areas
instruct users to switch off mobile phones. Medical equipment may be sensitive to RF
energy.
The operation of cardiac pacemakers, other implanted medical equipment and hearing
aids can be affected by interference from cellular terminals such as the wireless routers
when places close to the device. If in doubt about potential danger, contact the physician
or the manufacturer of the device to verify that the equipment is properly shielded.
Pacemaker patients are advised to keep the wireless router away from the pacemaker
while it is on.
Wireless routers must NOT be operated on aircraft. The operation of wireless appliances
in an aircraft is forbidden to prevent interference with communications systems. Failure
to observe these instructions may lead to the suspension or denial of cellular services to
the offender, legal action, or both.
As with any electrical equipment, do not operate the unit in the presence of ammable
gases, fumes or potentially explosive atmospheres. Radio devices should not be used
anywhere that blasting operations are taking place.
Wireless routers receive and transmit radio frequency energy when power is on.
Interference can occur if used close to TV sets, radios, computers or inadequately
shielded equipment. Follow any special regulations and always power off your unit
wherever forbidden or when it may cause interference or danger.
SOS IMPORTANT! - Wireless routers operate using radio signals and cellular networks
cannot be guaranteed to connect in all possible conditions. Therefore, never rely solely
upon any wireless device for life critical communications.
Product Disposal Instructions
The WEEE (Waste Electrical and Electronic Equipment: 2002/96/EC) directive has been introduced to ensure
that electrical/ electronic products are recycled using the best available recovery techniques to minimize the
impact on the environment.
This product contains high quality materials and components which can be recycled. At the end of its life this
product MUST NOT be mixed with other commercial waste for disposal. Check with the terms and conditions
of your supplier for disposal information.
Digi International Ltd WEEE Registration number: WEE/HF1515VU
TransPort®WR41 Utility Installation Guide
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Table of Contents
1 Package Contents ..................................................................................... 5
2 Introduction ................................................................................................ 6
3 Product Features ....................................................................................... 7
3.1 Exterior Features ...............................................................................................7
3.2 Interior Features ................................................................................................9
4 Mounting ..................................................................................................... 10
4.1 Cable Installation ...............................................................................................10
5 Installation................................................................................................... 11
5.1 Install SIM Card(s) ............................................................................................11
5.2 Connect Antenna(s) ..........................................................................................12
5.3 Connect Power ..................................................................................................13
5.4 Battery Installation .............................................................................................14
6 Device Initialization .................................................................................... 15
7 Conguration............................................................................................. 16
7.1 Network Settings ..............................................................................................16
7.2 Web Interface ....................................................................................................16
7.3 Command Line Interface (CLI) ..........................................................................19
8 Troubleshooting ........................................................................................ 21
8.1 Troubleshooting Resources .............................................................................21
8.2 Unable to open the Web Interface ....................................................................21
8.3 Unable to log in to the Web Interface ...............................................................21
TransPort®WR41 Utility Installation Guide
Page 5
1 Package Contents
If any item is missing or damaged, please contact your supplier. Also, make a record of any damage that may
have occurred during shipping and report it to the carrier.
Depending on model and conguration, the package will also contain additional cables/antennas as appropriate.
Insert Card
Installation Guide
TransPort WR41 Utility
Installation Guide
To reduce paper and provide you with the latest
product information, the user’s guide for this product
is available online at:
www.digi.com/wr41
Digi is Going Green!
A
(1P):90001277-88
Assembly
Battery
Battery Cable
Cellular
Antenna (x2)
Mounting Kit
TransPort®WR41 Utility Installation Guide
Page 6
Preface
This guide describes the installation procedure for the TransPort WR41 Utility. It is intended to provide sufcient
information to be able to connect the unit to terminal equipment and power-on the unit. A complete reference
guide to the software features that are available on the product is available separately in PDF format and can
be downloaded from the Digi International web site (www.digi.com).
2 Introduction
The Digi Utility Communications Hub offers utilities and energy management service providers a customizable
remote command center. Each hub is built around one of Digi’s three proven cellular routing platforms. The
Digi Connect® WAN provides cellular/WiMAX connectivity to remote serial and IP devices. The Digi TransPort®
offers advanced routing and security features such as VRRP, IPv6 and 256-bit AES. The ConnectPort®X
offers dual radios to support a cellular and WLAN connection such as license-free RF and ZigBee Smart
Energy.
The router options allow customers to design a hub to match their application requirements. Serial options
include RS-232 and Modbus to Modbus TCP conversion. The hub can also include 1, 4 or 7 additional Ethernet
ports and supports several ISM and proprietary RF protocols. Battery backup options are available.
The Digi Utility Communications Hub is NEMA 4x/IP66 rated and can accommodate additional customer
hardware.
TransPort®WR41 Utility Installation Guide
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3 Product Features
3.1 Exterior Features
3.1.1 Front View
1. Cellular Antenna TNC Connector
2. Vent Plug
3. Locking Hasp
3
3
1
1
2
TransPort®WR41 Utility Installation Guide
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3.1.2 Back View
1. Cellular Antenna TNC Connector
2. Mounting Bracket
3. 1” Conduit Hole
4. 1/2” Conduit Hole
Note: Some of the conduit holes shown below may not be accessible.
1
1
2
2
3
4
4
TransPort®WR41 Utility Installation Guide
Page 9
3.2 Interior Features
1. Primary Cellular Antenna Cable
2. Secondary Cellular Antenna Cable
3. SIM Slot
4. Ethernet Switch
5. RS232 (RJ45) Connector
6. Battery Mounting Bracket
7. Protected Bonding Ground
8. AC Wiring Terminal Block/Protected Earth Ground (PE)
9. Battery Terminal
4
8
5
6
3
77
1 2
9
TransPort®WR41 Utility Installation Guide
Page 10
4 Mounting
A mounting kit is provided which includes:
• 2 x Mounting anges
• 4 x Screws, 1/4” Phillips at head
Step 1) Fasten the mounting brackets to the top and bottom of the rear side of the enclosure with the
1/4”-20 x .25” SS Phillips screws provided. Torque limit -20 in. lb.
Step 2) Select the location to mount the device.
Note: The TransPort WR41 Utility should be mounted to a rigid vertical surface with the knockout holes
facing down and the dual cellular antennas facing up. There are two mounting anges on the base of the
unit. Dimensions are approximately 10” x 12” x 6”.
Step 3) Remove the seal plugs on either the bottom or rear surface of the device. Hole sizes are as follows:
• 3 holes at 1/2” NPT
• 3 holes at 1” NPT
Note: Conduits or ttings are not provided. It is the responsibility of the installer to determine which
hardware to use.
Note: Bonding between conduit is not automatic and must be provided as part of the installation.
Step 4) Secure the device to the vertical surface with mounting hardware (not provided). The cover is
secured by four corner screws. Torque limit -5 in. lb.
• Operating temperature: -15° C to +55° C (+5° F to +131° F)
• Storage temperature: -20° C to +60° C (-4° F to +140° F)
• Altitude maximum: 2000 meters (6561 ft.)
4.1 Cable Installation
The RJ45 connector in the TransPort WR41 Utility is pre-wired to be straight through to the RS232 connection.
Note: If you require an RS232 connection you must provide your own cable.
RJ45 Serial Pinout
RJ45 RS232
1RTS
2 DTR
3 RxD
4 NC
5 GND
6 TxD
7 DCD
8 CTS
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