Digi 6330-MX User manual

Digi 6330-MX

LTE Router

User Guide

Revision history 90002314

Revision Date Decription

A January

2019

Initial release of Digi-branded version of the Digi 6330-MX LTE Router User

Guide.

Trademarks and copyright

Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United

States and other countries worldwide. All other trademarks mentioned in this document are the

property of their respective owners.

Disclaimers

Information in this document is subject to change without notice and does not represent a

commitment on the part of Digi International. Digi provides this document “as is,” without warranty of

any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or

merchantability for a particular purpose. Digi may make improvements and/or changes in this manual

or in the product(s) and/or the program(s) described in this manual at any time.

Warranty

To view product warranty information, go to the following website:

www.digi.com/howtobuy/terms

Customer support

Gather support information: Before contacting Digi technical support for help, gather the following

information:

Product name and model

Product serial number (s)

Firmware version

Operating system/browser (if applicable)

Logs (from time of reported issue)

Trace (if possible)

Description of issue

Steps to reproduce

Contact Digi technical support: Digi offers multiple technical support plans and service packages.

Digi 6330-MX LTE Router User Guide 2

Feedback

To provide feedback on this document, email your comments to

techcomm@digi.com

Include the document title and part number (Digi 6330-MX LTE Router User Guide, 90002314 A) in the

subject line of your email.

Digi 6330-MX LTE Router User Guide 3

Contents

Welcome

Package contents 8

Exchanging power tips 9

Hardware features 10

Bottom of Digi 6330-MX 10

Front of Digi 6330-MX 11

Back of Digi 6330-MX 11

Plug-in LTE modem 12

Device status LEDs 13

LTE status indicators 13

Signal strength indicators 14

Signal bars explained 14

Initial setup

Site survey 17

Site survey troubleshooting 17

Physical installation 18

Connecting to the site network with local power 18

Connecting to the site network with remote power 18

Remote power trouble shooting 18

Network integration 19

Default settings 19

Configuring device 20

Network managed configuration 20

Local configuration 20

Local device management 21

Define a custom APN 21

Getting started with aView

About aView 23

Viewing and editing group configurations 23

Upgrading firmware 23

Using remote commands 24

Learning more 24

Digi 6330-MX LTE Router User Guide 4

Digi 6330-MX LTE Router User Guide 5

Dual-WAN configurations

About dual WAN configuration 26

Failover 26

Connectivity monitoring 26

Carrier Smart Select 27

Load balancing 27

Interface configuration

Changing the LAN subnet 30

Creating new interfaces 30

VLAN management 31

Configure LAN port as (VLAN) 31

Wi-Fi options

About Wi-Fi configuration 36

Client mode 36

Wi-Fi as WAN 36

Firewall settings

Port forwarding 39

Packet filtering 39

Virtual Router Redundancy Protocol (VRRP)

About VRRP 41

Configuring VRRP 41

Troubleshooting

Terminal on unit 43

Using Terminal on Unit link 44

Data usage estimates 45

AT command access 46

Resetting your device 47

Out-of-band SMS commands 47

Support report 48

Persistent system logs 48

LTE troubleshooting tree 50

Digi 6330-MX LTE Router User Guide 6

FAQs

Regulatory guide

End user license agreement

Accessing Admin CLI

Using the Terminal on a Unit link 61

Direct ssh access 62

Command breakdown 62

Antenna notes and solutions

Antenna terminology 64

Physical specifications 65

Antennas tested by Digi 66

Extra-small IoT paddle antennas 67

Large external MIMO antenna (outdoor rated) 68

Flat MIMO antenna #1 69

Flat MIMO antenna #2 70

Paddle extender 71

Welcome

Package contents 8

Exchanging power tips 9

Hardware features 10

Plug-in LTE modem 12

Device status LEDs 13

LTE status indicators 13

Signal strength indicators 14

Signal bars explained 14

Digi 6330-MX LTE Router User Guide 7

Welcome Package contents

Digi 6330-MX LTE Router User Guide 8

Package contents

Item

Descriptio

Digi 6330-

MX unit

Cellular

antennas

(2x)

Ethernet

cable

Power

supply

Welcome Exchanging power tips

Digi 6330-MX LTE Router User Guide 9

Item

Descriptio

Power-

over-

Ethernet

(PoE)

injector

Temporar

y battery

pack

Mounting

bracket

Mounting

accessorie

Exchanging power tips

The Digi 6330-MX may include four interchangeable plug tips that allow the Power Supply Unit (PSU)

to operate in most countries. The PSU comes with the United States style plug installed.

To change the plug tip:

1. While holding down the PUSH button, slide the current plug tip forward.

2. Pull off the attached plug tip.

Welcome Hardware features

Digi 6330-MX LTE Router User Guide 10

3. Slide the new tip down into place until it clicks.

Note For more information regarding power-tip compatibility with global deployments, visit

www.worldstandards.eu/electricity/plugs-and-sockets/.

Hardware features

Bottom of Digi 6330-MX

1. Power socket

2. PoE Ethernet port

3. LAN Ethernet port

4. WAN Ethernet port

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