Dell PowerVault NX3100 User manual

Dell™ PowerVault™

NX3100 Systems

Hardware Owner’s

Manual

book.book Page 1 Wednesday, March 3, 2010 10:37 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model E13S Series

Regulatory Type E13S001

March 2010 Rev. A00

book.book Page 2 Wednesday, March 3, 2010 10:37 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Front-Panel Features and Indicators . . . . . . . . . . 12

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14

Back-Panel Features and Indicators . . . . . . . . . . 15

Guidelines for Connecting Optional

External Devices. . . . . . . . . . . . . . . . . . . . . 17

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18

Power Indicator Codes . . . . . . . . . . . . . . . . . 18

Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 20

System Messages . . . . . . . . . . . . . . . . . . . . 22

Warning Messages . . . . . . . . . . . . . . . . . . . 38

Diagnostics Messages . . . . . . . . . . . . . . . . . 38

Alert Messages . . . . . . . . . . . . . . . . . . . . . 38

Other Information You May Need . . . . . . . . . . . . 39

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 41

Choosing the System Boot Mode . . . . . . . . . . . . 41

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4Contents

Entering the System Setup Program . . . . . . . . . . . 42

Responding to Error Messages. . . . . . . . . . . 42

Using the System Setup

Program Navigation Keys . . . . . . . . . . . . . . 42

System Setup Options . . . . . . . . . . . . . . . . . . 43

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Memory Settings Screen . . . . . . . . . . . . . . 45

Processor Settings Screen . . . . . . . . . . . . . 45

SATA Settings Screen (Optional) . . . . . . . . . . 46

Boot Settings Screen . . . . . . . . . . . . . . . . 47

Integrated Devices Screen . . . . . . . . . . . . . 48

PCI IRQ Assignments Screen . . . . . . . . . . . . 49

Serial Communication Screen . . . . . . . . . . . 49

Power Management Screen . . . . . . . . . . . . 51

System Security Screen . . . . . . . . . . . . . . 51

Exit Screen . . . . . . . . . . . . . . . . . . . . . 53

Entering the UEFI Boot Manager. . . . . . . . . . . . . 54

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . . 54

UEFI Boot Manager Screen. . . . . . . . . . . . . 55

UEFI Boot Settings Screen . . . . . . . . . . . . . 55

System Utilities Screen . . . . . . . . . . . . . . . 56

System and Setup Password Features. . . . . . . . . . 56

Using the System Password . . . . . . . . . . . . 56

Using the Setup Password . . . . . . . . . . . . . 58

Embedded System Management. . . . . . . . . . . . . 60

iDRAC Configuration Utility . . . . . . . . . . . . . . . 60

Entering the iDRAC Configuration Utility . . . . . . 61

book.book Page 4 Wednesday, March 3, 2010 10:37 AM

Contents 5

3 Installing System Components . . . . . . . . 63

Recommended Tools. . . . . . . . . . . . . . . . . . . 63

Inside the System . . . . . . . . . . . . . . . . . . . . 63

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 65

Removing the Front Bezel . . . . . . . . . . . . . 65

Installing the Front Bezel . . . . . . . . . . . . . . 66

Opening and Closing the System . . . . . . . . . . . . 66

Opening the System . . . . . . . . . . . . . . . . 66

Closing the System . . . . . . . . . . . . . . . . . 67

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 68

Removing the Cooling Shroud . . . . . . . . . . . 68

Installing the Cooling Shroud. . . . . . . . . . . . 69

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 69

Removing a Hard-Drive Blank . . . . . . . . . . . 69

Installing a Hard-Drive Blank. . . . . . . . . . . . 70

Removing a Hot-Swap Hard Drive . . . . . . . . . 70

Installing a Hot-Swap Hard Drive . . . . . . . . . 71

Removing a Hard Drive From

a Hard-Drive Carrier . . . . . . . . . . . . . . . . 72

Installing a Hard Drive Into

a Hard-Drive Carrier . . . . . . . . . . . . . . . . 73

Internal Hard Drives . . . . . . . . . . . . . . . . . . . 73

Removing an Internal Hard Drive Bay . . . . . . . 73

Installing an Internal Hard Drive Bay. . . . . . . . 75

Removing an Internal Hard Drive From the

Internal Hard-Drive Bay . . . . . . . . . . . . . . 76

Installing a Hard Drive Into a Hard-Drive Bay . . . 76

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 77

Removing a Cooling Fan . . . . . . . . . . . . . . 77

book.book Page 5 Wednesday, March 3, 2010 10:37 AM

6Contents

Replacing a Cooling Fan . . . . . . . . . . . . . . 79

Power Supplies . . . . . . . . . . . . . . . . . . . . . 79

Removing a Redundant Power Supply . . . . . . . 80

Installing a Redundant Power Supply . . . . . . . 81

Removing the Power Supply Blank . . . . . . . . . 82

Installing the Power Supply Blank . . . . . . . . . 82

System Memory . . . . . . . . . . . . . . . . . . . . . 82

General Memory Module

Installation Guidelines . . . . . . . . . . . . . . . 82

Mode-Specific Guidelines . . . . . . . . . . . . . 84

Installing Memory Modules. . . . . . . . . . . . . 87

Removing Memory Modules . . . . . . . . . . . . 89

Expansion Cards and Expansion-Card Risers . . . . . . 90

Expansion Card Installation Guidelines. . . . . . . 90

Installing an Expansion Card . . . . . . . . . . . . 92

Removing an Expansion Card. . . . . . . . . . . . 94

Removing an Expansion-Card Riser . . . . . . . . 95

Installing an Expansion-Card Riser . . . . . . . . . 96

Integrated Storage Controller Card . . . . . . . . . . . 97

Removing the Storage Controller Card . . . . . . . 97

Installing the Storage Controller Card . . . . . . . 99

iDRAC6 Express Card . . . . . . . . . . . . . . . . . 100

Installing an iDRAC6 Express Card . . . . . . . . 100

Removing an iDRAC6 Express Card. . . . . . . . 101

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 102

Installing an iDRAC6 Enterprise Card. . . . . . . 102

Removing an iDRAC6 Enterprise Card . . . . . . 104

VFlash Media (Optional) . . . . . . . . . . . . . . . . 105

Installing a VFlash Media Card . . . . . . . . . . 105

book.book Page 6 Wednesday, March 3, 2010 10:37 AM

Contents 7

Removing a VFlash Media Card . . . . . . . . . . 105

Internal USB Memory Key . . . . . . . . . . . . . . . 105

Processors . . . . . . . . . . . . . . . . . . . . . . . . 106

Removing a Processor . . . . . . . . . . . . . . . 106

Installing a Processor . . . . . . . . . . . . . . . 110

System Battery . . . . . . . . . . . . . . . . . . . . . . 111

Replacing the System Battery . . . . . . . . . . . 111

RAID Battery (Optional) . . . . . . . . . . . . . . . . . 114

Removing the RAID Battery . . . . . . . . . . . . 114

Installing the RAID Battery . . . . . . . . . . . . . 115

Control Panel Assembly . . . . . . . . . . . . . . . . . 115

Removing the Control-Panel Module. . . . . . . . 115

Installing the Control-Panel Module . . . . . . . . 117

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 117

Removing the SAS Backplane . . . . . . . . . . . 117

Installing the SAS Backplane . . . . . . . . . . . 120

Power Distribution Board . . . . . . . . . . . . . . . . 121

Removing the Power Distribution Board . . . . . . 121

Installing the Power Distribution Board . . . . . . 123

System Board . . . . . . . . . . . . . . . . . . . . . . 124

Removing the System Board . . . . . . . . . . . . 124

Installing the System Board . . . . . . . . . . . . 126

4 Troubleshooting Your System . . . . . . . . 129

Safety First—For You and Your System . . . . . . . . . 129

Troubleshooting System Startup Failure . . . . . . . . 129

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8Contents

Troubleshooting External Connections . . . . . . . . 129

Troubleshooting the Video Subsystem. . . . . . . . . 130

Troubleshooting a USB Device . . . . . . . . . . . . 130

Troubleshooting a Serial I/O Device. . . . . . . . . . 131

Troubleshooting a NIC . . . . . . . . . . . . . . . . . 131

Troubleshooting a Wet System. . . . . . . . . . . . . 132

Troubleshooting a Damaged System. . . . . . . . . . 134

Troubleshooting the System Battery . . . . . . . . . . 134

Troubleshooting Power Supplies . . . . . . . . . . . 135

Troubleshooting System Cooling Problems . . . . . . 136

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 136

Troubleshooting System Memory . . . . . . . . . . . 137

Troubleshooting an Internal USB Key . . . . . . . . . 139

Troubleshooting a Hard Drive . . . . . . . . . . . . . 140

Troubleshooting an Internal Hard Drive . . . . . . . . 141

Troubleshooting a Storage Controller . . . . . . . . . 142

Troubleshooting Expansion Cards . . . . . . . . . . . 143

Troubleshooting Processors . . . . . . . . . . . . . . 145

5 Running the System Diagnostics . . . . . . 147

Using Online Diagnostics . . . . . . . . . . . . . . . 147

Embedded System Diagnostics Features . . . . . . . 147

book.book Page 8 Wednesday, March 3, 2010 10:37 AM

Contents 9

When to Use the Embedded System Diagnostics . . . . 148

Running the Embedded System Diagnostics . . . . . . 148

Embedded System Diagnostics Testing Options . . . . 149

Using the Custom Test Options . . . . . . . . . . . . . 149

Selecting Devices for Testing . . . . . . . . . . . 149

Selecting Diagnostics Options . . . . . . . . . . . 149

Viewing Information and Results . . . . . . . . . . 150

6 Jumpers and Connectors . . . . . . . . . . . 151

System Board Jumpers . . . . . . . . . . . . . . . . . 151

System Board Connectors . . . . . . . . . . . . . . . . 152

Disabling a Forgotten Password . . . . . . . . . . . . 154

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 157

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 157

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

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10 Contents

book.book Page 10 Wednesday, March 3, 2010 10:37 AM

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