Dell PowerVault DL2100 User manual

Dell™ PowerVault™

DL2100 Systems

Hardware Owner’s

Manual

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.;

Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

August 2009 Rev. A00

Contents 3

Contents

1 About Your System . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup . . . . . . 11

Front Panel Features and Indicators . . . . . . . . . . 12

LCD Panel Features . . . . . . . . . . . . . . . . . . . 14

Home Screen . . . . . . . . . . . . . . . . . . . . 15

Setup Menu . . . . . . . . . . . . . . . . . . . . 16

View Menu . . . . . . . . . . . . . . . . . . . . . 16

Hard-Drive Indicator Patterns for RAID . . . . . . . . . 17

Back Panel Features and Indicators . . . . . . . . . . 18

Power Indicator Codes . . . . . . . . . . . . . . . . . 20

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21

LCD Status Messages . . . . . . . . . . . . . . . . . . 22

Viewing Status Messages . . . . . . . . . . . . . 22

Removing LCD Status Messages . . . . . . . . . 22

System Messages . . . . . . . . . . . . . . . . . . . . 36

Warning Messages . . . . . . . . . . . . . . . . . . . 52

Diagnostics Messages . . . . . . . . . . . . . . . . . 52

Alert Messages . . . . . . . . . . . . . . . . . . . . . 52

Other Information You May Need . . . . . . . . . . . . 53

4Contents

2 Using the System Setup Program and

UEFI Boot Manager 55

Choosing the System Boot Mode . . . . . . . . . . . . 55

Entering the System Setup Program . . . . . . . . . . . 56

Responding to Error Messages . . . . . . . . . . 56

Using the System Setup Program

Navigation Keys . . . . . . . . . . . . . . . . . . 56

System Setup Options . . . . . . . . . . . . . . . . . . 57

Main Screen . . . . . . . . . . . . . . . . . . . . 57

Memory Settings Screen . . . . . . . . . . . . . . 59

Processor Settings Screen . . . . . . . . . . . . . 60

SATA Settings Screen . . . . . . . . . . . . . . . 60

Boot Settings Screen . . . . . . . . . . . . . . . . 61

Integrated Devices Screen . . . . . . . . . . . . . 62

PCI IRQ Assignments Screen . . . . . . . . . . . 63

Serial Communication Screen . . . . . . . . . . . 63

Embedded Server Management Screen . . . . . . 64

Power Management Screen . . . . . . . . . . . . 65

System Security Screen . . . . . . . . . . . . . . 66

Exit Screen . . . . . . . . . . . . . . . . . . . . . 67

Entering the UEFI Boot Manager . . . . . . . . . . . . 68

Using the UEFI Boot Manager

Navigation Keys . . . . . . . . . . . . . . . . . . 68

UEFI Boot Manager Screen . . . . . . . . . . . . 69

UEFI Boot Settings Screen . . . . . . . . . . . . . 69

System Utilities Screen . . . . . . . . . . . . . . . 69

System and Setup Password Features . . . . . . . . . 70

Using the System Password . . . . . . . . . . . . 70

Using the Setup Password . . . . . . . . . . . . . 72

Contents 5

iDRAC Configuration Utility . . . . . . . . . . . . . . . 73

Entering the iDRAC Configuration Utility . . . . . . 74

3 Installing System Components . . . . . . . . 75

Recommended Tools . . . . . . . . . . . . . . . . . . 75

Inside the System . . . . . . . . . . . . . . . . . . . . 75

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 77

Removing the Front Bezel . . . . . . . . . . . . . 77

Installing the Front Bezel . . . . . . . . . . . . . . 78

Opening and Closing the System . . . . . . . . . . . . 78

Opening the System . . . . . . . . . . . . . . . . 78

Closing the System . . . . . . . . . . . . . . . . . 78

Information Tag . . . . . . . . . . . . . . . . . . . . . 79

Removing the Information Tag . . . . . . . . . . . 79

Installing the Information Tag . . . . . . . . . . . 80

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 80

Removing a Hard-Drive Blank . . . . . . . . . . . 81

Installing a Hard-Drive Blank . . . . . . . . . . . 81

Removing a Hot-Swap Hard Drive . . . . . . . . . 82

Installing a Hot-Swap Hard Drive . . . . . . . . . 82

Removing a Hard Drive From a Hard-Drive

Carrier . . . . . . . . . . . . . . . . . . . . . . . 83

Installing a Hard Drive Into a Hard-Drive

Carrier . . . . . . . . . . . . . . . . . . . . . . . 83

Power Supplies . . . . . . . . . . . . . . . . . . . . . 85

Removing a Power Supply . . . . . . . . . . . . . 85

Replacing a Power Supply . . . . . . . . . . . . . 86

Removing the Power Supply Blank . . . . . . . . 87

6Contents

Installing the Power Supply Blank . . . . . . . . . 87

Internal SD Module . . . . . . . . . . . . . . . . . . . 87

Installing the Internal SD Module . . . . . . . . . 87

Removing the Internal SD Module . . . . . . . . . 89

Internal SD Flash Card . . . . . . . . . . . . . . . . . . 89

Installing the Internal SD Flash Card . . . . . . . . 89

Removing the Internal SD Flash Card . . . . . . . 90

Internal USB Memory Key . . . . . . . . . . . . . . . . 90

Internal USB Cable . . . . . . . . . . . . . . . . . . . 92

Removing the Internal USB Cable . . . . . . . . . 92

Installing the Internal USB Cable . . . . . . . . . 92

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 93

Installing an iDRAC6 Enterprise Card . . . . . . . 93

Removing an iDRAC6 Enterprise Card . . . . . . . 94

VFlash Media (Optional) . . . . . . . . . . . . . . . . . 95

NIC Hardware Key . . . . . . . . . . . . . . . . . . . . 95

Cooling Shroud . . . . . . . . . . . . . . . . . . . . . 97

Removing the Cooling Shroud . . . . . . . . . . . 97

Installing the Cooling Shroud . . . . . . . . . . . . 98

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 99

Removing a Cooling Fan . . . . . . . . . . . . . . 99

Replacing a Cooling Fan . . . . . . . . . . . . . . 100

Removing the Fan Bracket . . . . . . . . . . . . . 100

Replacing the Fan Bracket . . . . . . . . . . . . . 102

Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 102

Removing the Optical Drive . . . . . . . . . . . . 102

Installing the Optical Drive . . . . . . . . . . . . . 102

Contents 7

Integrated Storage Controller Card . . . . . . . . . . . 105

Removing the Integrated Storage Controller

Card . . . . . . . . . . . . . . . . . . . . . . . . 106

Installing the Integrated Storage Controller

Card . . . . . . . . . . . . . . . . . . . . . . . . 106

RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 109

Removing a RAID Battery . . . . . . . . . . . . . 109

Installing a RAID Battery . . . . . . . . . . . . . . 109

Cable Routing . . . . . . . . . . . . . . . . . . . . . . 111

Removing the Cable Retention Bracket . . . . . . 111

Installing the Cable Retention Bracket . . . . . . 112

Expansion Cards and Expansion-Card Risers . . . . . 112

Expansion Card Installation Guidelines . . . . . . 112

Installing an Expansion Card . . . . . . . . . . . . 113

Removing an Expansion Card . . . . . . . . . . . 115

Removing Expansion-Card Riser 1 . . . . . . . . . 116

Replacing Expansion-Card Riser 1 . . . . . . . . . 117

Removing Expansion-Card Riser 2 . . . . . . . . . 118

Replacing Expansion-Card Riser 2 . . . . . . . . . 119

Removing Expansion-Card Riser 2 From the

Expansion-Card Bracket . . . . . . . . . . . . . . 120

Replacing the Riser 2 Board on the

Expansion-Card Bracket . . . . . . . . . . . . . . 121

System Memory . . . . . . . . . . . . . . . . . . . . . 122

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . 122

Mode-Specific Guidelines . . . . . . . . . . . . . 124

Installing Memory Modules . . . . . . . . . . . . 127

Removing Memory Modules . . . . . . . . . . . . 129

Processors . . . . . . . . . . . . . . . . . . . . . . . . 130

Removing a Processor . . . . . . . . . . . . . . . 130

8Contents

Installing a Processor . . . . . . . . . . . . . . . 133

System Battery . . . . . . . . . . . . . . . . . . . . . . 136

Replacing the System Battery . . . . . . . . . . . 136

Control Panel Assembly . . . . . . . . . . . . . . . . 138

Removing the Control Panel Display Module . . . 138

Installing the Control Panel Display Module . . . . 138

Removing the Control Panel Board . . . . . . . . 139

Installing the Control Panel Board . . . . . . . . . 140

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 141

Removing the SAS Backplane . . . . . . . . . . . 141

Installing a SAS Backplane . . . . . . . . . . . . 142

System Board . . . . . . . . . . . . . . . . . . . . . . 143

Removing the System Board . . . . . . . . . . . . 143

Installing the System Board . . . . . . . . . . . . 145

4 Troubleshooting Your System . . . . . . . . 147

Safety First—For You and Your System . . . . . . . . . 147

Troubleshooting System Startup Failure . . . . . . . . 147

Troubleshooting External Connections . . . . . . . . . 147

Troubleshooting the Video Subsystem . . . . . . . . . 148

Troubleshooting a USB Device . . . . . . . . . . . . . 148

Troubleshooting a Serial I/O Device . . . . . . . . . . 149

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 149

Troubleshooting a Wet System . . . . . . . . . . . . . 150

Troubleshooting a Damaged System . . . . . . . . . . 151

Contents 9

Troubleshooting the System Battery . . . . . . . . . . 152

Troubleshooting Power Supplies . . . . . . . . . . . . 152

Troubleshooting System Cooling Problems . . . . . . . 153

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154

Troubleshooting System Memory . . . . . . . . . . . . 154

Troubleshooting an Internal SD Card . . . . . . . . . . 156

Troubleshooting an Internal USB Memory Key . . . . . 157

Troubleshooting an Optical Drive . . . . . . . . . . . . 158

Troubleshooting a Hard Drive . . . . . . . . . . . . . . 159

Troubleshooting a Storage Controller . . . . . . . . . 160

Troubleshooting Expansion Cards . . . . . . . . . . . 161

Troubleshooting the Processor(s) . . . . . . . . . . . . 162

5 Running the System Diagnostics . . . . . 165

Using Dell Online Diagnostics . . . . . . . . . . . . . 165

Embedded System Diagnostics Features . . . . . . . . 165

When to Use the Embedded System Diagnostics . . . . 166

Running the Embedded System Diagnostics . . . . . . 166

Embedded System Diagnostics Testing Options . . . . 167

Using the Custom Test Options . . . . . . . . . . . . . 167

Selecting Devices for Testing . . . . . . . . . . . 167

Selecting Diagnostics Options . . . . . . . . . . . 167

Viewing Information and Results . . . . . . . . . 168

10 Contents

6 Jumpers and Connectors . . . . . . . . . . . 169

System Board Jumpers . . . . . . . . . . . . . . . . . 169

System Board Connectors . . . . . . . . . . . . . . . . 172

SAS Backplane Board Connectors . . . . . . . . . . . 175

Expansion-Card Riser-Board Components and

PCIe Buses . . . . . . . . . . . . . . . . . . . . . . . . 176

Disabling a Forgotten Password . . . . . . . . . . . . 178

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 181

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

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