Dell DX6012S User manual

Dell™ DX6012S Systems

Hardware Owner’s

Manual

Regulatory Model E13S Series

Regulatory Type E13S001

book.book Page 1 Friday, February 26, 2010 11:22 AM

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;

Microsoft, Windows,Windows Server, and MS-DOS are either trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory Model E13S Series

Regulatory Type E13S001

March 2010 Rev. A00

book.book Page 2 Friday, February 26, 2010 11:22 AM

Contents 3

Contents

1 About Your System. . . . . . . . . . . . . . . . . . 11

Accessing System Features During Startup. . . . . . . 11

Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Back-Panel Features and Indicators . . . . . . . . . . 15

Guidelines for Connecting Optional External

Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 18

NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18

Power Indicator Codes . . . . . . . . . . . . . . . . . 19

Diagnostic Lights (Optional). . . . . . . . . . . . . . . 20

System Messages . . . . . . . . . . . . . . . . . . . . 22

Warning Messages . . . . . . . . . . . . . . . . . . . 39

Diagnostics Messages . . . . . . . . . . . . . . . . . 39

Alert Messages . . . . . . . . . . . . . . . . . . . . . 39

Other Information You May Need . . . . . . . . . . . . 40

2 Using the System Setup Program and

UEFI Boot Manager . . . . . . . . . . . . . . . . . 45

Choosing the System Boot Mode . . . . . . . . . . . . 45

book.book Page 3 Friday, February 26, 2010 11:22 AM

4Contents

Entering the System Setup Program . . . . . . . . . . . 46

Responding to Error Messages. . . . . . . . . . . 46

Using the System Setup Program Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 46

System Setup Options . . . . . . . . . . . . . . . . . . 47

Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Memory Settings Screen . . . . . . . . . . . . . . 49

Processor Settings Screen . . . . . . . . . . . . . 50

SATA Settings Screen (Optional) . . . . . . . . . . 51

Boot Settings Screen . . . . . . . . . . . . . . . . 51

Integrated Devices Screen . . . . . . . . . . . . . 52

PCI IRQ Assignments Screen . . . . . . . . . . . . 53

Serial Communication Screen . . . . . . . . . . . 53

Power Management Screen . . . . . . . . . . . . 55

System Security Screen . . . . . . . . . . . . . . 55

Exit Screen . . . . . . . . . . . . . . . . . . . . . 57

Entering the UEFI Boot Manager. . . . . . . . . . . . . 58

Using the UEFI Boot Manager Navigation

Keys . . . . . . . . . . . . . . . . . . . . . . . . . 58

UEFI Boot Manager Screen. . . . . . . . . . . . . 59

UEFI Boot Settings Screen . . . . . . . . . . . . . 59

System Utilities Screen . . . . . . . . . . . . . . . 59

System and Setup Password Features. . . . . . . . . . 60

Using the System Password . . . . . . . . . . . . 60

Using the Setup Password . . . . . . . . . . . . . 62

Embedded System Management. . . . . . . . . . . . . 63

Baseboard Management Controller

Configuration . . . . . . . . . . . . . . . . . . . . . . . 64

Entering the BMC Setup Module . . . . . . . . . . 65

iDRAC Configuration Utility . . . . . . . . . . . . . . . 65

book.book Page 4 Friday, February 26, 2010 11:22 AM

Contents 5

Entering the iDRAC Configuration Utility . . . . . . 65

3 Installing System Components . . . . . . . . 67

Recommended Tools. . . . . . . . . . . . . . . . . . . 67

Inside the System . . . . . . . . . . . . . . . . . . . . 67

Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 69

Removing the Front Bezel . . . . . . . . . . . . . 69

Installing the Front Bezel . . . . . . . . . . . . . . 70

Opening and Closing the System . . . . . . . . . . . . 70

Opening the System . . . . . . . . . . . . . . . . 70

Closing the System . . . . . . . . . . . . . . . . . 71

Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 72

Removing the Cooling Shroud . . . . . . . . . . . 72

Installing the Cooling Shroud. . . . . . . . . . . . 73

Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 73

Removing a Hard-Drive Blank . . . . . . . . . . . 73

Installing a Hard-Drive Blank. . . . . . . . . . . . 74

Removing a Hot-Swap Hard Drive . . . . . . . . . 74

Installing a Hot-Swap Hard Drive . . . . . . . . . 75

Removing a Hard Drive From a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 76

Installing a Hard Drive Into a Hard-Drive

Carrier. . . . . . . . . . . . . . . . . . . . . . . . 77

Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 77

Removing a Cooling Fan . . . . . . . . . . . . . . 77

Replacing a Cooling Fan . . . . . . . . . . . . . . 80

Power Supplies . . . . . . . . . . . . . . . . . . . . . 80

Removing a Redundant Power Supply . . . . . . . 81

book.book Page 5 Friday, February 26, 2010 11:22 AM

6Contents

Installing a Redundant Power Supply . . . . . . . 82

Removing the Power Supply Blank . . . . . . . . . 83

Installing the Power Supply Blank . . . . . . . . . 83

System Memory . . . . . . . . . . . . . . . . . . . . . 83

General Memory Module Installation

Guidelines . . . . . . . . . . . . . . . . . . . . . . 84

Mode-Specific Guidelines . . . . . . . . . . . . . 85

Installing Memory Modules. . . . . . . . . . . . . 88

Removing Memory Modules . . . . . . . . . . . . 90

Expansion Cards and Expansion-Card Risers . . . . . . 91

Expansion Card Installation Guidelines. . . . . . . 91

Installing an Expansion Card . . . . . . . . . . . . 92

Removing an Expansion Card. . . . . . . . . . . . 94

Removing an Expansion-Card Riser . . . . . . . . 95

Installing an Expansion-Card Riser . . . . . . . . . 96

Integrated Storage Controller Card . . . . . . . . . . . 97

Removing the Storage Controller Card . . . . . . . 97

Installing the Storage Controller Card . . . . . . . 99

iDRAC6 Express Card . . . . . . . . . . . . . . . . . 100

Installing an iDRAC6 Express Card . . . . . . . . 100

iDRAC6 Enterprise Card (Optional) . . . . . . . . . . 101

Removing an iDRAC6 Express Card. . . . . . . . 101

Installing an iDRAC6 Enterprise Card. . . . . . . 102

Removing an iDRAC6 Enterprise Card . . . . . . 104

VFlash Media (Optional) . . . . . . . . . . . . . . . . 105

Installing a VFlash Media Card . . . . . . . . . . 105

Removing a VFlash Media Card . . . . . . . . . 105

Processor. . . . . . . . . . . . . . . . . . . . . . . . 105

Removing a Processor . . . . . . . . . . . . . . 105

book.book Page 6 Friday, February 26, 2010 11:22 AM

Contents 7

Installing a Processor . . . . . . . . . . . . . . . 109

System Battery . . . . . . . . . . . . . . . . . . . . . . 110

Replacing the System Battery . . . . . . . . . . . 110

SAS Backplane . . . . . . . . . . . . . . . . . . . . . 112

Removing the SAS Backplane . . . . . . . . . . . 112

Installing the SAS Backplane . . . . . . . . . . . 115

Power Distribution Board . . . . . . . . . . . . . . . . 115

Removing the Power Distribution Board . . . . . . 115

Replacing the Power Distribution Board . . . . . . 118

System Board . . . . . . . . . . . . . . . . . . . . . . 119

Removing the System Board . . . . . . . . . . . . 119

Installing the System Board . . . . . . . . . . . . 121

4 Troubleshooting Your System . . . . . . . . 129

Safety First—For You and Your System . . . . . . . . . 129

Troubleshooting System Startup Failure . . . . . . . . 129

Troubleshooting External Connections . . . . . . . . . 129

Troubleshooting the Video Subsystem . . . . . . . . . 130

Troubleshooting a USB Device . . . . . . . . . . . . . 130

Troubleshooting a Serial I/O Device . . . . . . . . . . 131

Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 131

Troubleshooting a Wet System . . . . . . . . . . . . . 132

Troubleshooting a Damaged System . . . . . . . . . . 134

Troubleshooting the System Battery. . . . . . . . . . . 134

book.book Page 7 Friday, February 26, 2010 11:22 AM

8Contents

Troubleshooting Power Supplies . . . . . . . . . . . 135

Troubleshooting System Cooling Problems . . . . . . 136

Troubleshooting a Fan . . . . . . . . . . . . . . . . . 136

Troubleshooting System Memory . . . . . . . . . . . 137

Troubleshooting a Hard Drive . . . . . . . . . . . . . 139

Troubleshooting a Storage Controller . . . . . . . . . 139

Troubleshooting Expansion Cards . . . . . . . . . . . 140

Troubleshooting Processor . . . . . . . . . . . . . . 142

5 Running the System Diagnostics . . . . . . 145

Using Online Diagnostics . . . . . . . . . . . . . . . 145

Embedded System Diagnostics Features . . . . . . . 145

When to Use the Embedded System

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 146

Running the Embedded System Diagnostics . . . . . 146

Embedded System Diagnostics Testing

Options . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the Custom Test Options . . . . . . . . . . . . 147

Selecting Devices for Testing. . . . . . . . . . . 147

Selecting Diagnostics Options . . . . . . . . . . 147

Viewing Information and Results . . . . . . . . . 148

6 Jumpers and Connectors. . . . . . . . . . . . 149

System Board Jumpers. . . . . . . . . . . . . . . . . 149

book.book Page 8 Friday, February 26, 2010 11:22 AM

Contents 9

System Board Connectors . . . . . . . . . . . . . . . . 150

Disabling a Forgotten Password . . . . . . . . . . . . 152

7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 155

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 155

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

book.book Page 9 Friday, February 26, 2010 11:22 AM

10 Contents

book.book Page 10 Friday, February 26, 2010 11:22 AM

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