Dell P2418HZM User manual

Monitor Model: P2418HZm

Regulatory Model: P2418HZc

Dell P2418HZm

User’s Guide

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or

loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of

their respective owners.

2020– 1

Rev. A02

Contents | 3

Contents

About your monitor ................................................................ 5

Package contents.......................................................................................5

Product features......................................................................................... 7

Identifying parts and controls..................................................................8

Monitor specifications............................................................................. 12

Universal serial bus (USB) interface ......................................................23

Plug and play capability ..........................................................................26

LCD monitor quality and pixel policy...................................................26

Maintenance guidelines..........................................................................26

Setting up the monitor ......................................................... 27

Attaching the stand..................................................................................27

Connecting your monitor ......................................................................29

Organizing cables ....................................................................................31

Disconnecting the monitor stand.........................................................32

Wall mounting (optional)........................................................................33

Operating your monitor.......................................................34

Power on the monitor.............................................................................34

4| Contents

Using the front panel controls ..............................................................34

Using the on-screen display (OSD) menu ..........................................38

Setting up your monitor......................................................................... 50

Using the Tilt, Swivel, and Vertical Extension..................................... 51

Operating the webcam cover shutter .................................................53

Installing the monitor IR Camera driver ..............................................54

Setting up Windows Hello......................................................................55

Setting up the monitor webcam as default setting...........................58

Setting up the monitor speaker as default setting ............................62

Troubleshooting....................................................................66

Self-test ..................................................................................................... 66

Built-in diagnostics ................................................................................. 68

Common problems ................................................................................ 69

Product-specific problems .................................................................... 71

Universal serial bus (USB) specific problems......................................72

Microsoft® Skype for Business® Specific Problems........................72

Appendix .................................................................................74

FCC notices (U.S. Only) and other regulatory information.............74

Contacting Dell.........................................................................................74

About your monitor | 5

About your monitor

Package contents

Your monitor ships with the components shown below. Ensure that you have

received all the components and Contacting Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor. Some

features or media may not be available in certain countries.

Monitor

Stand riser

Stand base

Power cable (varies by

country)

6| About your monitor

VGA cable

DP Cable

USB 3.0 Upstream Cable

(Enables the USB Ports on

the Monitor)

∞ Quick Setup Guide

∞ Safety and Regulatory

Information

About your monitor | 7

Product features

The Dell P2418HZm flat panel display has an active matrix, Thin-Film Transistor (TFT),

Liquid Crystal Display (LCD), and LED backlight. The monitor features include:

∞P2418HZm:60.47 cm (23.8 inch) viewable area display (measured diagonally).

1920 x 1080 resolution, plus full-screen support for lower resolutions.

∞ Plug and play capability if supported by your system.

∞ Features built-in 2MP Full HD image sensor and dual IR LEDs with infrared

camera at the top bezel for top notch video quality.

∞ Comes with 2 x 5W integrated front-firing speakers and dual mic array with

noise cancellation to provide a rich audio experience.

∞ VGA, HDMI and DisplayPort connectivity.

∞ Equipped with 1 USB upstream port and 2x USB2.0/ 2x USB3.0 downstream

ports (including 1x USB3.0 BC1.2 charging port).

∞ On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

∞ Security-cable slot.

∞ Tilt,swivel,height and rotate adjustment capabilities.

∞ Removable stand and Video Electronics Standards Association (VESA™) 100 mm

mounting holes for flexible mounting solutions.

∞ 0.3 W power consumption when in the sleep mode.

∞ Optimize eye comfort with a flicker-free screen and ComfortView feature which

minimizes blue light emission.

∞ Certified for Skype for Business.

∞ Certified for Windows Hello (Face Authentication) and supports Microsoft

Cortana.

8| About your monitor

Identifying parts and controls

Front View

4 5 33

1 2

Front panel controls

Label Description

1Function buttons (For more information, see Operating your monitor)

2Power on/off button (with LED indicator)

3Microphone

4Webcam cover shutter

5Webcam (Full HD)

NOTE: For displays with glossy bezels the user should consider the placement of

the display as the bezel may cause disturbing reflections from surrounding light

and bright surfaces.

About your monitor | 9

Back View

Back View without monitor stand Back View with monitor stand

Label Description Use

1VESA mounting holes (100 mm x 100

mm - behind attached VESA Cover)

Wall mount monitor using VESA-

compatible wall mount kit (100 mm x

100 mm).

2Regulatory label Lists the regulatory approvals.

3Stand release button Release stand from monitor.

4Security lock slot Secures monitor with security

lock(sold separately).

5Barcode, serial number, and Service

Tag label

Refer to this label if you need to

contact Dell for technical support.

6Cable management slot Use to organize cables by placing

them through the slot.

10 | About your monitor

Side View

Label Description Use

1USB downstream port

2x USB 3.0

downstream port

(including 1x USB3.0

BC1.2 charging port)

Connect your USB device.

NOTE: To use this port, you must connect the

USB cable (shipped with your monitor) to the

USB-upstream port on the monitor and to your

computer.

2Headphone-out /

Microphone-in combo

jack

Connect the headset.

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