Dell UC300 User manual
Dell Pro Stereo Headset UC300
User’s Guide
Regulatory model: HSC011
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Restrictions and Disclaimers
The information contained in this document, including all instructions, cautions, and regulatory
approvals and certifications, is provided by the supplier and has not been independently verified
or tested by Dell. Dell cannot be responsible for damage caused as a result of either following
or failing to follow these instructions.
All statements or claims regarding the properties, capabilities, speeds or qualifications of the
part referenced in this document are made by the supplier and not by Dell. Dell specifically
disclaims knowledge of the accuracy, completeness or substantiation for any such statements.
All questions or comments relating to such statements or claims should be directed to the
supplier.
Export Regulations
Customer acknowledges that these products, which may include technology and software,
are subject to the customs and export control laws and regulations of the United States (“U.S.”)
and may also be subject to the customs and export laws and regulations of the country in
which the products are manufactured and/or received. Customer agrees to abide by those
laws and regulations. Further, under U.S. law, the products may not be sold, leased or otherwise
transferred to restricted end-users or to restricted countries. In addition, the products may
not be sold, leased or otherwise transferred to, or utilized by an end-user engaged in activities
related to weapons of mass destruction, including without limitation, activities related to the
Dell - Critical Handling - Confidential 3 design, development, production or use of nuclear
weapons, materials, or facilities, missiles or the support of missile projects, and chemical or
biological weapons.
© 2014 Dell Inc. All rights reserved.
Information in this document is subject to change without notice. Reproduction of these
materials in any manner whatsoever without the written permission of Dell Inc. is strictly
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Inc.; Microsoft®, Windows®, and Windows start button logo are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries; Other
trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
2014 – 06 Rev. A00
│3
Contents
About Your Headset .............................5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 5
Excellent Sound Quality . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Comfortable Leatherette Design . . . . . . . . . . . . . . . . . . . . . 5
Adjustable Speaker Chambers . . . . . . . . . . . . . . . . . . . . . . 5
Microphone with a Superior Noise-Reduction Feature. . . . . . . . 5
Flexible Boom Arm Tip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Intuitive Call-Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . 5
Plug-And-Play USB Connectivity . . . . . . . . . . . . . . . . . . . . .6
Compatible with Desktop and Mobile Computers . . . . . . . . . . 6
Package Contents ............................... 7
Identifying Parts and Controls ....................8
Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Call-Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up Your Headset ........................10
Plug Your Headset into Your Computer . . . . . . . . . . 10
Configure the Headset on Your Computer. . . . . . . . . .11
Configuration for Microsoft (MS) Lync . . . . . . . . . . . . . . . . 11
Configuration for Other Softphones (e.g. Skype) for Microsoft (MS)
Lync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuration to Listen to Music . . . . . . . . . . . . . . . . . . . . 12
Adjusting the Headset . . . . . . . . . . . . . . . . . . . . . 14
Answering/Ending a Call . . . . . . . . . . . . . . . . . . . 15
Answer an Incoming Call on the Computer . . . . . . . . . . . . . 15
4 │
End an Incoming Call on the Computer. . . . . . . . . . . . . . . . 15
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . 16
Muting/Unmuting a Call . . . . . . . . . . . . . . . . . . . 16
Troubleshooting ...............................17
Common Symptoms . . . . . . . . . . . . . . . . . . . . . . .17
Specifications ..................................24
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Physical Characteristics . . . . . . . . . . . . . . . . . . . . 24
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . 24
Statutory Information...........................25
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Limited Warranty and Return Policies . . . . . . . . . . . . . . . . . 25
For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
For European, Middle Eastern and African customers: . . . . . . . 25
For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . 25
Regulatory.....................................26
Regulatory Information . . . . . . . . . . . . . . . . . . . . 26
Agency approval . . . . . . . . . . . . . . . . . . . . . . . . 26
About Your Headset │5
About Your Headset
Product Features
The features of the Dell Pro Stereo Headset UC300 include:
Excellent Sound Quality
The Dell Pro Stereo Headset UC300 features excellent sound clarity –
perfect for softphone calls, conference calls, videoconferencing, live
presentations and other multimedia applications.
Comfortable Leatherette Design
The Dell Pro Stereo Headset UC300 has soft leatherette padding on the
headband and comfortable ear cushions.
Adjustable Speaker Chambers
The Dell Pro Stereo Headset UC300 headset offers adjustable speaker
chambers for optimal coupling to the ear.
Microphone with a Superior Noise-Reduction Feature
The microphone comes with a noise-reduction feature to decrease
background noise.
Flexible Boom Arm Tip
The flexible boom arm tip ensures ideal microphone placement to decrease
background noise.
Intuitive Call-Control Unit
The intuitive call-control unit on the cord makes handling phone calls
quick and easy. You can answer, mute and end calls, and adjust the speaker
volume, all with the press of a button. This allows you to instantly enjoy the
benefits of the Dell Pro Stereo Headset UC300 applications.
6 │About Your Headset
Plug-And-Play USB Connectivity
The Dell Pro Stereo Headset UC300 is certified and optimized for the
leading Unified Communications platforms, e.g. MS Lync and Skype,
minimizing the time you need to spend on installation. The plug-and-play
connectivity makes it easy to get started. Simply connect the headset to the
computer and it is ready to use.
Compatible with Desktop and Mobile Computers
The Dell Pro Stereo Headset UC300 can be used with any computer that
has a USB port. Thus you can enjoy hands-free calls from your desktop PC,
laptop or tablet of choice.
Package Contents │7
Package Contents
Your headset is shipped with the components shown below.
NOTE: The documents shipped with the headset may vary based on
your region.
1 3
2 4
1 Headset 3 Travel pouch
2 Quick Start Guide 4 Warning and Declaration
8 │Identifying Parts and Controls
Identifying Parts and Controls
Headset
1
2
4
3
6
7
8
1 Soft leatherette padding 5 USB plug
2 Leatherette ear cushions 6 Noise cancelling microphone
3 Adjustable speaker chambers 7 Flexible boom-arm tip
4 Call-control unit 8 Speakers
5
Identifying Parts and Controls │9
Call-Control Unit
12 3 4 5
1 Mute button 4 Phone button
2 Mute red LED 5 Phone green LED
3 Volume buttons
10 │Setting Up Your Headset
Setting Up Your Headset
Plug Your Headset into Your Computer
Plug the headset into a USB port on your computer.
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