Dahua 724 Series User manual

Network Video Recorder

(NVR6XX-4KS2, 724 Series)

Quick Start Guide

Cybersecurity Recommendations I

Cybersecurity Recommendations

Mandatory actions to be taken towards cybersecurity

1. Change Passwords and Use Strong Passwords:

The number one reason systems get “hacked” is due to having weak or default passwords. It is

recommended to change default passwords immediately and choose a strong password whenever

possible.A strong password should be made up of at least 8 characters and a combination of special

characters, numbers, and upper and lower case letters.

2. Update Firmware

As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera

firmware up-to-date to ensure the system is current with the latest security patches and fixes.

“Nice to have” recommendations to improve your network security

1. Change Passwords Regularly

Regularly change the credentials to your devices to help ensure that only authorized users are able to

access the system.

2. Change Default HTTP and TCP Ports:

● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and

to view video feeds remotely.

● These ports can be changed to any set of numbers between 1025-65535.Avoiding the default ports

reduces the risk of outsiders being able to guess which ports you are using.

3. Enable HTTPS/SSL:

Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices

and recorder.

4. Enable IP Filter:

Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing

the system.

5. Change ONVIF Password:

On older IP Camera firmware, the ONVIF password does not change when you change the system’s

credentials. You will need to either update the camera’s firmware to the latest revision or manually

change the ONVIF password.

6. Forward Only Ports You Need:

● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers

to the device. Do not DMZ the device's IP address.

● You do not need to forward any ports for individual cameras if they are all connected to a recorder on

site; just the NVR is needed.

7. Disable Auto-Login on SmartPSS:

Those using SmartPSS to view their system and on a computer that is used by multiple people should

disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from

accessing the system.

8. Use a Different Username and Password for SmartPSS:

Cybersecurity Recommendations II

In the event that your social media, bank, email, etc. account is compromised, you would not want

someone collecting those passwords and trying them out on your video surveillance system. Using a

different username and password for your security system will make it more difficult for someone to

guess their way into your system.

9. Limit Features of Guest Accounts:

If your system is set up for multiple users, ensure that each user only has rights to features and functions

they need to use to perform their job.

10. UPnP:

● UPnP will automatically try to forward ports in your router or modem. Normally this would be a good

thing. However, if your system automatically forwards the ports and you leave the credentials defaulted,

you may end up with unwanted visitors.

● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be

turned off regardless. Disabling UPnP is recommended when the function is not used in real

applications.

11. SNMP:

Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for

tracing and testing purposes only.

12. Multicast:

Multicast is used to share video streams between two recorders. Currently there are no known issues

involving Multicast, but if you are not using this feature, deactivation can enhance your network security.

13. Check the Log:

If you suspect that someone has gained unauthorized access to your system, you can check the system

log. The system log will show you which IP addresses were used to login to your system and what was

accessed.

14. Physically Lock Down the Device:

Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve

this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.

15. Connect IP Cameras to the PoE Ports on the Back of an NVR:

Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and

cannot be accessed directly.

16. Isolate NVR and IP Camera Network

The network your NVR and IP camera resides on should not be the same network as your public

computer network. This will prevent any visitors or unwanted guests from getting access to the same

network the security system needs in order to function properly.

Foreword III

Foreword

General

This quick start guide (hereinafter referred to be "the Guide") introduces the functions and

operations of the Network Video Recorder device (hereinafter referred to be "the Device").

Safety Instructions

The following categorized signal words with defined meaning might appear in the Guide.

Signal Words Meaning

DANGER Indicates a high potential hazard which, if not avoided, will result

in death or serious injury.

WARNING Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.

CAUTION

Indicates a potential risk which, if not avoided, could result in

property damage, data loss, lower performance, or unpredictable

result.

TIPS Provides methods to help you solve a problem or save you time.

NOTE Provides additional information as the emphasis and supplement

to the text.

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others such as face,

fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be

in compliance with the local privacy protection laws and regulations to protect the legitimate

rights and interests of other people by implementing measures including but not limited to:

providing clear and visible identification to inform data subject the existence of surveillance

area and providing related contact.

About the Guide

The Guide is for reference only. If there is inconsistency between the Guide and the actual

product, the actual product shall prevail.

We are not liable for any loss caused by the operations that do not comply with the Guide.

The Guide would be updated according to the latest laws and regulations of related

regions. For detailed information, see the paper manual, CD-ROM, QR code or our official

website. If there is inconsistency between paper manual and the electronic version, the

Foreword IV

electronic version shall prevail.

All the designs and software are subject to change without prior written notice. The product

updates might cause some differences between the actual product and the Guide. Please

contact the customer service for the latest program and supplementary documentation.

There still might be deviation in technical data, functions and operations description, or

errors in print. If there is any doubt or dispute, please refer to our final explanation.

Upgrade the reader software or try other mainstream reader software if the Guide (in PDF

format) cannot be opened.

All trademarks, registered trademarks and the company names in the Guide are the

properties of their respective owners.

Please visit our website, contact the supplier or customer service if there is any problem

occurred when using the Device.

If there is any uncertainty or controversy, please refer to our final explanation.

Important Safeguards and Warnings V

Important Safeguards and Warnings

The following description is the correct application method of the Device. Read the Guide

carefully before use to prevent danger and property loss. Strictly conform to the Guide during

application and keep it properly after reading.

Operating Requirement

Install the PoE front-end device indoors.

The device does not support wall mount.

Don’t place and install the device in an area exposed to direct sunlight or near heat

generating device.

Don’t install the device in a humid, dusty or fuliginous area.

Keep its horizontal installation, or install it at stable places, and prevent it from falling.

Don’t drip or splash liquids onto the device; don’t put on the device anything filled with

liquids, in order to prevent liquids from flowing into the device.

Install the device at well-ventilated places; don’t block its ventilation opening.

Use the device only within rated input and output range.

Don’t dismantle the device arbitrarily.

Transport, use and store the device within allowed humidity and temperature range.

Power Requirement

Make sure to use the designated battery type. Otherwise there may be explosion risk.

Make sure to use batteries according to requirements; otherwise, it may result in fire,

explosion or burning risks of batteries!

To replace batteries, only the same type of batteries can be used.

Make sure to dispose the exhausted batteries according to the instructions.

The product shall use electric wires (power wires) recommended by this area, which shall

be used within its rated specification.

Make sure to use standard power adapter matched with this device. Otherwise, the user

shall undertake resulting personnel injuries or device damages.

Use power supply that meets SELV (safety extra low voltage) requirements, and supply

power with rated voltage that conforms to Limited Power Source in IEC60950-1. For

specific power supply requirements, please refer to device labels.

Products with category I structure shall be connected to grid power output socket, which is

equipped with protective grounding.

Appliance coupler is a disconnecting device. During normal use, please keep an angle that

facilitates operation.

Table of Contents VI

Table of Contents

Cybersecurity Recommendations...........................................................................................................I

Foreword..................................................................................................................................................III

Important Safeguards and Warnings.....................................................................................................V

1 Installing the Device..............................................................................................................................1

1.1 Checking the Components............................................................................................................1

1.2 Front Panel....................................................................................................................................1

1.2.1 Super 4K S2 2U NVR Series..............................................................................................2

1.2.2 Super 4K S2 3U NVR Series.............................................................................................. 2

1.2.3 Super 4U NVR Series.........................................................................................................4

1.3 Rear Panel.....................................................................................................................................5

1.3.1 Super 4K S2 2U NVR Series..............................................................................................6

1.3.2 Super 4K S2 3U NVR Series.............................................................................................. 7

1.3.3 Super 4U NVR Series.........................................................................................................8

2 GUI Operations......................................................................................................................................9

2.1 Booting Up.....................................................................................................................................9

2.2 Initializing the Device.....................................................................................................................9

2.3 Resetting Password.....................................................................................................................12

2.4 Startup Wizard.............................................................................................................................14

2.5 Preview........................................................................................................................................15

2.5.1 Preview Interface..............................................................................................................15

2.5.2 Preview Control Bar..........................................................................................................16

2.6 Record Search.............................................................................................................................17

2.7 Network Settings .........................................................................................................................20

2.8 Registration..................................................................................................................................23

2.9 Shutdown.....................................................................................................................................24

3 Web Login............................................................................................................................................25

Installing the Device 1

1 Installing the Device

1.1 Checking the Components

When you receive the Device, please check against the following checking list. If any of the

items are missing or damaged, contact the local retailer or after-sales engineer immediately

Sequence Checking items Requirement

1 Package

Appearance No obvious damage.

Packing materials No broken or distorted positions that

could be caused by hit.

Accessories No missing.

2 Labels Labels on the Device

Device model conforms to the

purchase order.

Not torn up.

NOTE

Do not tear up or throw away the

labels; otherwise the warranty

services are not ensured. You need

to provide the serial number of the

product when you call the after-sales

service.

3 Device

Appearance No obvious damage.

Data cables, power

cables, fan cables,

mainboard

No connection loose.

NOTE

If there is any loose, please contact

the company after-sales service in

time.

1.2 Front Panel

NOTE

The following figures are for reference only. The actual product shall prevail.

Installing the Device 2

1.2.1 Super 4K S2 2U NVR Series

Super 4K S2 32-channel 2U NVRFigure 1-1

Super 4K S2 64-channel/128-channel 2U NVRFigure 1-2

Description of buttons and indicators on front panelTable 1-1

No. Icon Function SN Icon Function

1 Status Status indicator light 2 HDD HDD indicator light

3 NET Network indicator light 4 Power Power indicator light

5 USB port 6 Power on-off button

7 ALARM Alarm indicator light - -

1.2.2 Super 4K S2 3U NVR Series

Front panel with LCDFigure 1-3

Installing the Device 3

Description of buttons and indicatorsTable 1-2

No. Name Function

1 Power button Press it once to turn on the Device.

Press and hold it down for a period to turn off the Device (Usually we

do not recommend).

Press and hold down the power button for a period or pull out the

power cable might result in device auto reboot.

2 System HDD

Indicator The blue light becomes on when it is reading and writing.

In the system HDD, there are important configuration file, factory

default configuration file and device initial boot-up data.

3 Alarm indicator The alarm indicator light becomes on once an alarm occurred. It

becomes on via the software detection. The indicator light becomes

on when there is a local alarm.

4 Network

indicator The blue network indicator is on after you connected the Device to the

network.

5 USB port Connect to external USB storage device, mouse, etc.

6 Front-panel lock It is to lock the front panel.

It prevents HDD from being stolen or accidentally plugged and

unplugged.

HDD slotsFigure 1-4

After you remove the front panel, you can see the 16 HDDs. From the left to the right and from

the top to the bottom, it ranges from 1~4, 5~8, 9~12, 13~16. See Figure 1-4.

There are two indicators on the HDD bracket.

The power indicator is at the top. The light is yellow after you connected the Device to the

power.

The read-write indicator is at the bottom. The blue light flashes when system is reading or

writing data.

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