Crestron 1700C-BTNB-BEZELS How to use

Crestron 1700C-BTNS-BEZELS

and 1700C-BTNB-BEZELS

Button Bezel Kits

Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits

Contents

Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS 1

Introduction......................................................................................1

Installation........................................................................................3

Problem Solving...............................................................................6

Troubleshooting.....................................................................6

Further Inquiries ....................................................................6

Future Updates.......................................................................6

Return and Warranty Policies ..........................................................7

Merchandise Returns / Repair Service .........................7

CRESTRON Limited Warranty .....................................7

Operations & Installation Guide - DOC. 6321A Contents •i

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits

Button Bezel Kits:

1700C-BTNS/BTNB-BEZELS

Introduction

Each Button Bezel Kit (refer to following table) includes a contemporary

silver/black bezel, a total of ten pushbuttons—five for each side of the

LCD screen—and two 5-button membrane switch actuators.

The 1700C-BTNB-BEZELS kit is supplied with current 1700 Series

touchpanels, but is also available for purchase for earlier 1700 Series

units. The other kits are available for purchase for current or earlier 1700

Series touchpanels. Contact Crestron customer support for more

information.

Button Bezel Kit Details

KIT BUTTON

COLOR ENGRAVABLE

1700C-BTNS-BEZELS Silver YES

1700C-BTNS-BEZELS-BLANK Silver NO

1700C-BTNB-BEZELS* Black YES

1700C-BTNB-BEZELS-BLANK Black NO

*Supplied with current 1700 Series Touchpanels

Use the pushbuttons to access any frequently used commands with or

without waking the display. Each button has a permanently fixed digital

join number (refer to the illustration on the next page). The sequence of

digital join numbers is (top to bottom) 1 through 5 on the left side and 6

through 10 on the right side.

Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •1

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS

If your 1700 Series touchpanel has blank pushbuttons and you find that

engraved pushbuttons are required, purchase the 1700C-BTNB (black) or

the 1700C-BTNS (silver) Replacement Button pack. Engraving is

included in the purchase of these items. Contact Crestron customer

support for more information.

NOTE: A user may not want the LCD screen to come on after a

pushbutton is pressed when the unit is off. The Startup Preference option

allows the user to select whether the touchpanel’s display comes on or

stays off after a pushbutton is pressed. For more information, refer to the

latest touchpanel Operations Guide.

NOTE: A pushbutton can be used to flip a page (change a screen) on the

touchpanel. Refer to the Crestron VisionToolsPro-e (VT Pro-e) help

file (version 3.2.0.6 or later). Search the contents for ‘Hard Keys’ for

direction to the appropriate “Project Properties” section.

NOTE: To successfully send a pushbutton command when the

touchpanel display is dark, the user may have to press the pushbutton

twice with a minimum two-second interval between presses. This method

is preferred because when a panel display is inactive, the user cannot

discern whether the panel is in a standby or power down state.

Furthermore, a single pushbutton press may not be transmitted depending

on the state of the unit. For example, the DISPLAY ON FROM

HARDKEY DISABLED command in startup preferences ensures that

the panel display remains inactive.

Pushbutton Layout and Join Number Assignment*

* Use the Crestron Engraver (version 2.3 or later) to submit custom engraving requests. The Engraver

requires Crestron database (version 16.4.3 or later).

2 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits

Installation

Perform the following to remove the existing bezel and install the

pushbuttons, new bezel, and supporting parts onto the 1700 Series

touchpanel. A #1 Phillips screwdriver is required. Refer to the

illustrations that accompany the procedure.

1. Remove power from the touchpanel (either disconnect the

power pack, remove the battery, or disconnect the RJ-11

Cresnet connection, depending on the touchpanel model) and

place the touchpanel face down on a clean padded work

surface.

2. Remove the four screws that secure the front bezel to the base

and return the unit to its normal position. (Use care and hold the

bezel to the rest of the panel. If the bezel separates from the

base while rotating the unit to its normal position, the internal

parts of the panel may spill out.)

Bottom View Showing Screw Locations

ScrewScrew

3. When in the normal position, lift the bezel from the touchpanel.

4. Cover each membrane switch actuator with pushbuttons.

Observe that pushbuttons differ from each other by their curved

arrangement to match the openings in the bezel as well as the

markings on the back. Pushbuttons marked 1 – 5 should be

installed to the left of the touchpanel screen while pushbuttons

marked 6 – 10 should be positioned to the right of the screen.

(Each button’s marking includes ‘TOP’ to ensure proper

orientation.)

CAUTION: DO NOT cut or separate individual pushbuttons from the

left and right pushbutton assemblies. Doing so will impair their use.

Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •3

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS

NOTE: The pushbuttons fit snugly on the membrane switch actuators.

Pushbuttons (right, 6 – 10) and Membrane Switch Actuator

Pushbuttons

Membrane

Switch

Actuators

5. Position the appropriate pushbuttons/membrane switch actuator

assemblies on the sides of the display. Refer to the illustrations

on the next page. Edge alignment ensures that the openings in

the bezel will properly fit over the pushbuttons when the bezel

is attached in step 6.

6. Position the new bezel (with pushbutton cutouts) over the

exposed touchpanel. It may be necessary to lightly rock the

bezel so that the buttons align with the holes in the bezel.

7. Hold the bezel to the touchpanel base and carefully rotate the

entire panel onto its face once more.

8. Reinstall the four screws to secure the bezel to the base. Tighten

the screws, being careful not to strip the threads.

9. Re-connect power and verify that the pushbuttons function

properly.

4 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A

Crestron 1700C-BTNS/BTNB-BEZELS Button Bezel Kits

Exploded View of Button Bezel Kit

Bezel

Pushbuttons (1 - 5) &

Membrane Switch Actuator

PCB Surface

Pushbuttons (6 - 10) &

Membrane Switch Actuator

Align Membrane

Switch Actuator

Edge & PCB Edge

(Refer to Image

Below for Detail)

Detail of Edge Alignment

Align

Edge

Operations & Installation Guide - DOC. 6321A Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS •5

Button Bezel Kits Crestron 1700C-BTNS/BTNB-BEZELS

Problem Solving

Troubleshooting

If the touchpanel operation is otherwise normal, and one or more

pushbuttons do not function as expected, there are two possible causes.

1. If the touchpanel is an RF transceiver (all but the TPS-1700), it

is out of range.

The solution is to bring the unit back into range. Refer to the

“Out of Range Feature” section in the Operations Guide of the

respective touchpanel for more information.

2. A wrong VT Pro-e project is uploaded to the touchpanel, and/or

a wrong SIMPL Windows program is loaded to the control

system.

The solution is to upload the correct SIMPL Windows or

VT Pro-e program. Refer to the respective help files for more

information.

Further Inquiries

If you cannot locate specific information or have questions after

reviewing this guide, please take advantage of Crestron's award winning

customer service team by calling the Crestron corporate headquarters at

1-888-CRESTRON [1-888-273-7876]. For assistance in your local time

zone, refer to the Crestron website (www.crestron.com) for a listing of

Crestron worldwide offices.

You can also log onto the online help section of the Crestron website to

ask questions about Crestron products. First-time users will need to

establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the

capabilities of the button bezel kit, additional information may be made

available as manual updates. These updates are solely electronic and

serve as intermediary supplements prior to the release of a complete

technical documentation revision.

Check the Crestron website periodically for manual update availability

and its relevance. Updates are identified as an “Addendum” in the

Download column.

6 •Button Bezel Kits: 1700C-BTNS/BTNB-BEZELS Operations & Installation Guide - DOC. 6321A

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