Crane Merchandising Systems Merchant 180 Manual

EXIT

Your new merchandiser has been engineered to our own rigid safety and

performance standards. It has been designed to comply with sanitation and

health guidelines recommended by the Automatic Merchandising Health-

Industry Council (AMHIC) and it conforms to all NAMA safety

recommendations.

This machine has been manufactured in accordance with the safety standards

of both Underwriter’s Laboratories and the Canadian Standards Association.

To maintain this degree of safety and to continue to achieve the level of

performance built into this machine, it is important that installation and

maintenance be performed so as to not alter the original construction or wiring

and that replacement parts are as specified in the Parts Manual. Your

investment in this equipment will be protected by using this Operators’ Guide

and the Parts Manual in your operation, service and maintenance work. By

following prescribed procedures, machine performance and safety will be

preserved.

CRANE MERCHANDISING SYSTEMS PARTS & SUPPORT:

PARTS: 1-800-621-7278 SERVICE: 1-800-628-8363

www.CraneMS.com

For faster service, please have your account number ready before calling.

MACHINE MODEL DESCRIPTION PART NO.

455,493, 673, 675, 677,

942, 943, 944 115volt - 20amp - 12/3 AWG Strandwire 181-9004

436, 451, 475, 480, 623,

670, 674, 780, 962, 972,

684, 688 115volt - 15amp - 14/3 AWG Strandwire 181-9003

Disconnecting, Removing, or Relocating the GFCI Plug Voids Machine Warranty.

Machines Manufactured Previous to April 10th, 2007 are not required to have a GFCI Plug.

GFCI PLUG USAGE

159, 160, 167, 168, 172,

173, 181, 452, 457, 490,

764, 765, 784, 797, 839,

898

115volt - 15amp - 18/3 AWG Strandwire 181-9008

MACHINE MODEL DESCRIPTION PART NO.

455,493, 673, 675, 677,

942, 943, 944 115volt - 20amp - 12/3 AWG Strandwire 181-9004

436, 451, 475, 480, 623,

670, 674, 780, 962, 972,

684, 688 115volt - 15amp - 14/3 AWG Strandwire 181-9003

Disconnecting, Removing, or Relocating the GFCI Plug Voids Machine Warranty.

Machines Manufactured Previous to April 10th, 2007 are not required to have a GFCI Plug.

GFCI PLUG USAGE

159, 160, 167, 168, 172,

173, 181, 452, 457, 490,

764, 765, 784, 797, 839,

898

115volt - 15amp - 18/3 AWG Strandwire 181-9008

Merchant™ Operators’ Guide Table of Contents

January 2008 i 1810006

TABLE OF CONTENTS

Figures

Front Exterior Views......................................................................................................................1

Model 181 - Exterior View.............................................................................................................2

Models 180 / 181 - Monetary ........................................................................................................3

Interior View .................................................................................................................................. 4

Preliminary

Power Requirements ....................................................................................................................5

Unpacking the Merchandiser ........................................................................................................5

Controls and Indicators.................................................................................................................6

Turning the Merchandiser ON and OFF .......................................................................................8

Initial Set-Up

Moving the Merchandiser Through a Narrow Doorway ................................................................9

Positioning the Merchandiser......................................................................................................10

Snack Section Set-Up

Placing Trays in the Loading Position.........................................................................................11

Setting Up Trays to Vend Products.............................................................................................12

Setting Up Trays to Vend Wide Products ...................................................................................12

Removing Trays..........................................................................................................................13

Removing and Installing Column Dividers..................................................................................14

Operating Trays Outside the Merchandiser................................................................................14

Replacing a Motor With a Spiral Bearing....................................................................................14

Connecting and Disconnecting a Motor Harness........................................................................15

Removing and Installing Spirals..................................................................................................16

Removing a Spiral Coupler.........................................................................................................18

Removing and Installing a Spiral Motor ......................................................................................18

Installing a Gear..........................................................................................................................19

Installing a Spiral Coupler...........................................................................................................20

Moving Trays Up or Down .......................................................................................................... 21

Installing Trays in the Merchandiser ...........................................................................................23

Installing and Removing Product Spacers..................................................................................24

Loading Trays with Product ........................................................................................................25

Spiral Capacity Color Codes.................................................................................................25

Loading Trays With Products In General............................................................................. 25

Special Considerations........................................................................................................ 25

Spiral Wall Retainer Usage.................................................................................................. 26

Product Pusher Usage......................................................................................................... 27

Preparing the Merchandiser For Vending "Lunch Bucket"................................................... 27

Proper Loading of "Lunch Bucket"....................................................................................... 27

Preparing the Merchandiser for Vending "Top Shelf".......................................................... 28

Returning the Trays to the Vending Position...............................................................................30

Table of Contents Merchant™ Operators’ Guide Guide

1810006 ii January 2008

Snack Section Set-Up (continued)

Installing and Setting Price Labels.............................................................................................. 31

Installing Selection ID Labels...................................................................................................... 33

Motor Position Table................................................................................................................... 34

Final Installation

Move the Merchandiser to its Final Position.............................................................................. 35

Leveling the Merchandiser.......................................................................................................... 35

Installing the Base Plate ............................................................................................................. 36

Setting Up and Loading the Coin Mechanism.............................................................................37

Final Checkout

Test Vend Selections.................................................................................................................. 38

Operational Readiness Check....................................................................................................38

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)................................................... 39

Spiral Indexing Procedure (One Spiral, One Motor)................................................................... 39

Testing the Bill Validator............................................................................................................. 40

Programming: Introduction

The Display................................................................................................................................. 41

Service Keypad Shortcut Keys ...................................................................................................42

Other Keys................................................................................................................................. 43

Programming: Data Recall

View Non Resettable Sales and Vend Data................................................................................ 44

View Resettable Sales and Vend Data....................................................................................... 46

View Resettable Sales and Vend Data by Product.....................................................................48

Clear Resettable Sales and Vend Data ...................................................................................... 50

View Timed Events - Main Door Openings................................................................................. 51

View Timed Events - Power Losses............................................................................................ 52

View Timed Events - Last Data Clear......................................................................................... 53

View Timed Events - Last Price Setting...................................................................................... 54

View Timed Events - Last Vend..................................................................................................55

View Identification Numbers........................................................................................................ 56

Print Data.................................................................................................................................... 57

Programming: Diagnostic

Check for Errors.......................................................................................................................... 58

Diagnostic Error Messages Table............................................................................................... 59

Programming: Test

Test Vend a Selection................................................................................................................. 61

Test Vend Without SureVend™..................................................................................................62

Testing the Motors - Motor Test Summary .................................................................................64

Merchant™ Operators’ Guide Table of Contents

January 2008 iii 1810006

Programming: Test (continued)

Homing the Motors - Motor Status Detail....................................................................................65

Test the Coin Return Motor.........................................................................................................67

Test the Display ..........................................................................................................................68

Test the Keypads - Keypad Entry ...............................................................................................69

Programming: Prices

Set Prices for Individual Selections.............................................................................................70

Set One Price for the Entire Machine .........................................................................................71

Set Prices by Trays.....................................................................................................................72

View High/Low Price...................................................................................................................73

Programming: Product Configuration

View Configuration Version.........................................................................................................74

Turn SureVend™ On and Off .....................................................................................................75

Set SureVend™ Failure Mode....................................................................................................76

Set SureVend™ Anti-Jackpot Timer...........................................................................................78

Set SureVend™ Anti-Jackpot Trigger.........................................................................................79

Selection Configuration...............................................................................................................80

FIFO (First In, First Out)..............................................................................................................81

FIFO Setup - Adding Groups ................................................................................................81

FIFO Setup - Deleting Groups ..............................................................................................82

FIFO Setup - Editing Groups.................................................................................................83

FIFO Setup - View FIFO Mappings.......................................................................................84

Couple Motors.............................................................................................................................85

Programming: Special Vend Modes

Timed Events..............................................................................................................................86

Winner Mode...............................................................................................................................91

Combo Vends.............................................................................................................................94

Token Enable..............................................................................................................................97

Programming: Free Vend

Turn Free Vend On/Off ............................................................................................................... 98

Programming: System Settings

Machine Information - ID Number...............................................................................................99

Machine Information - Location.................................................................................................101

Set the Date..............................................................................................................................103

Set the Time..............................................................................................................................104

Set Daylight Saving Time..........................................................................................................105

Select a Language....................................................................................................................106

Select the Coin Mechanism......................................................................................................107

View Coins In/Out.....................................................................................................................108

Set Change Without Purchase..................................................................................................109

Table of Contents Merchant™ Operators’ Guide Guide

1810006 iv January 2008

Programming: System Settings (continued)

Set Low Change Message........................................................................................................ 110

Select the Bill Validator............................................................................................................. 111

Set Accept on Low Change ......................................................................................................112

Set Bill Acceptance................................................................................................................... 113

Select the Card Reader ............................................................................................................ 114

Set Card Revalue...................................................................................................................... 115

Set Multiple Vend Mode............................................................................................................ 117

Set Credit for Failed Vend......................................................................................................... 119

Set Data Transfer...................................................................................................................... 121

Set Communication Mode................................................................................................... 121

Set Data List ....................................................................................................................... 122

Set CA304 Data Type......................................................................................................... 123

Set Data Reset Mode.......................................................................................................... 124

Set Event Reset Mode........................................................................................................125

Set Printer Baud Rate......................................................................................................... 126

Connect and Disconnect the Data Key.....................................................................................127

Firmware Selection (Serial Flash Menu)...................................................................................128

Load Default Data From Data Key............................................................................................129

Save Configuration Data to Data Key.......................................................................................131

Save Configuration and Sales Data to Data Key......................................................................133

View Image Info (Data Description) on Data Key......................................................................135

Load Configuration Data from Data Key to Machine.................................................................137

Delete Configuration Data or Configuration and Sales Data from Data Key.............................139

Language Data Selection (Serial Flash Menu) .........................................................................141

View Last Backup...................................................................................................................... 142

Backup Data.............................................................................................................................. 143

Restore Data............................................................................................................................. 144

Set Screen Contrast.................................................................................................................. 145

View Software Version.............................................................................................................. 146

View IO Board Software............................................................................................................ 147

Set Temperature Units.............................................................................................................. 148

Set Idle Screen Options............................................................................................................ 149

Set Custom Messages.............................................................................................................. 150

Numeric/Character Table.......................................................................................................... 152

Programming: Security Codes

Enter Security Code.................................................................................................................. 153

Edit the Supervisor PIN............................................................................................................. 154

Lock/Unlock Menu Items........................................................................................................... 155

Merchant™ Operators’ Guide Initial Setup

1810006 1 January 2008

FRONT EXTERIOR VIEWS

Initial Setup Merchant™ Operators’ Guide

January 2008 2 1810006

MODEL 181 - EXTERIOR VIEW

(Model 180 has similar appearance)

This manual suits for next models

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