Cortelco Medallion 3220 Setup guide

OWNER’S

INSTRUCTIONMANUAL

CALLER ID TYPE II

TWO-LINE TELEPHONE

MODEL3220

THANK YOU

FOR PURCHASING THE

CALLER ID TYPE II

TWO-LINE TELEPHONE

WewantyoutoknowallaboutyournewMedallionTelephone,

how to install it, the features it provides, and the services you can

expectfromitsuse.WehaveincludedthisinformationinyourOwner’s

InstructionManual.

PLEASE READ BEFORE INSTALLING

AND USING YOUR NEW TELEPHONE EQUIPMENT.

TABLEOFCONTENTS

IMPORTANT SAFETY INSTRUCTIONS............................................................ iv

TELEPHONEUSAGE............................................................................................ 1

INSTALLATION ............................................................................................ 1

24/90V MESSAGE WAITING LAMP............................................................. 2

DESKMOUNTINSTRUCTIONS..................................................................... 2

WALLMOUNTINSTRUCTIONS................................................................... 3

FACTORYPRESETS .................................................................................... 3

TELEPHONE PART IDENTIFICATION ................................................................ 6

TELEPHONEFEATURES..................................................................................... 7

RECEIVINGAPHONECALL ........................................................................ 7

PLACINGAPHONECALL ........................................................................... 7

PREDIAL ....................................................................................................... 7

SPEAKERPHONEBUTTON.......................................................................... 7

DURATIONCOUNTER.................................................................................. 8

MUTEBUTTON ............................................................................................ 8

AUTOMATICMEMORY ................................................................................ 8

TOSTOREAPHONE NUMBERINMEMORY ........................................... 8

TODIALAPHONE NUMBER IN MEMORY............................................... 8

VOLUMEBUTTON ....................................................................................... 8

REDIAL/PAUSEBUTTON ............................................................................ 9

HOLDBUTTON ............................................................................................ 9

FLASHBUTTON .......................................................................................... 9

HEADSETCOMPATIBLE ............................................................................. 10

RELEASEBUTTON..................................................................................... 10

VOICEMAILBUTTON.................................................................................. 10

DIRECTORYBUTTON................................................................................. 10

CONFERENCEBUTTON ............................................................................. 10

CALLWAITING DISPLAY ......................................................................... 10

CALLER ID FEATURES ..................................................................................... 11

MESSAGELIGHT........................................................................................ 11

MESSAGEWAITING ................................................................................... 11

RECEIVINGCALLS.................................................................................... 12

REVIEWINGCALLS................................................................................... 12

DELETINGCALLS ..................................................................................... 13

CALLBACK... ............................................................................................ 13

OPTIONBUTTON ....................................................................................... 14

MESSAGEERROR ..................................................................................... 15

NODATASENT ......................................................................................... 15

PRIVATECALLS ........................................................................................ 16

UNKNOWNCALLS .................................................................................... 16

DIRECTORY ....................................................................................................... 17

TELEPHONE SERVICE PROBLEMS................................................................. 18

MAINTENANCE INFORMATION ....................................................................... 19

TELEPHONEREPAIR ......................................................................................... 20

FCC INFORMATION .......................................................................................... 21

iii

IMPORTANTSAFETYINSTRUCTIONS

Always follow basic safety precautions when using your telephone equip-

ment to reduce the risk of fire, electrical shock, and injury.

1. ReadandunderstandallinstructionsintheOwner’sInstructionManual.

2. Read all warnings and follow all instructions marked on the product.

3. Unplugthisproductfromthewalloutletbeforecleaning.Useadamp

cloth for cleaning. Do not use liquid or aerosol cleaners.

4. Do not use the telephone near water. For example, do not use near a

bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet

basement.

5. Donotplacethisproductonanunstablecartorstand.Theproductmay

fall causing serious damage to the product.

6. Useonlythetypepowersourceindicatedonthelabel.Ifyouarenotsure

ofthetypepower supplytoyourhome,consultyourdealer orlocalpower

company.

7. Donotplaceanyobjectsonthe telephone linecord.Donotlocatethe

telephone where the line cord will be walked on.

8. Do not block or cover ventilation slots and openings in the bottom of

the telephone. The openings should never be blocked by placing the

telephone on a bed, sofa, rug, or other similar surfaces. The telephone

should never be placed near or over a radiator or heat register. The

telephone should never be placed in a built-in installation unless proper

ventilation is provided.

9. Neverspillliquidonthetelephoneorpushobjectsofanykindthrough

ventilation slots. Liquid or objects may touch dangerous voltage points

or short out parts that could result in a risk of fire or electrical shock.

10. Do not disassemble this product. Opening or removing covers may

expose you to dangerous voltages or other risks. Incorrect reassembly

can cause electrical shock when the product is subsequently used.

11. Do not overload outlets and extension cords. Some telephones

require AC power from an outlet. Overloading the outlets can result in

the risk of fire or electric shock.

12. Avoidusingatelephoneduringalocalthunderstorm.Theremaybea

remote risk of electrical shock from lightning.

13. Donot use atelephone toreport agas leak inthe vicinityof the leak.

14. Unplug the telephone from the wall outlet and refer servicing to

qualified service personnel under the following conditions:

• When the line cord is frayed or plugs damaged.

• If liquid has been spilled into the telephone.

• If the telephone has been exposed to rainor water.

• If thetelephonedoesnotoperateproperlybyfollowingtheoperating

instructions. (Adjust only those controls covered by the operating

instructions. Improper adjustment of other controls may result in

damage and will often require extensive work by a qualified

technician to restore the product to normal operation.)

• If the telephone has been dropped or the housing damaged.

• If the telephone exhibits distinct change in performance.

SAVETHESEINSTRUCTIONS

TELEPHONEUSAGE

INSTALLATION

1. Connecttheadapter.Plugthe large part oftheadapter intothewalloutlet andthe

adaptertipto thejackat therearside ofunit.(Useonly 9VDC.200mA or300mA,

centerpositiveClass2adapter.)

2. Connectthetelephonelinecord.

a. Toconnectwithout ananswering machine.

•Use thenewlinecordtoconnectthePHONEjackofyournewcallerIDphone

tothemodularwall jack.

LINE DATA

b. Toconnectwith anexisting answeringmachine.

•Usethe existinglinecord suppliedto connectthe L1/L2 jackofyour

answeringmachineto the wallmodularlinejack.

•Use the new line cord supplied to connect the telephone’s jack of your new

CallerIDphonetothePHONEjackofyouransweringmachine.

•Setyour answering machineto answerthe phoneafter 2 ormore rings.

3. Followthe procedure“Unit Setup” tosetup yourunit.

4. Placethe uniton aflat table ormount iton awall. If youdesire toplace it ona wall,

use the wall mount bracket and short line cord supplied to accomplish the wall

mounting.

Adapter

Modular

Wall Jack

Data

Adapter Line

Adapter

Modular

Wall Jack

Answering

Device

Adapter Line Data

24/90VMESSAGEWAITINGLAMP

IfyourphoneisinstalledbehindaMessageWaitingenabledPBX,youwillneedtosetthe

MWswitchin order toreceivetheMessage Waitingindication.

1. Locatethe switch onthe bottomofthe telephone.

2. For90VPBXMessageWaitingIndication,movetheswitch to thepositionmarked

“90V”. For24VPBXMessage WaitingIndication,movetheswitch totheposition

marked“24V”. Ifconnectingdirectlytotelephonelines,movetheswitchtothecenter

“OFF”position.

Warning: Setting this switch in a position other than OFF can cause this phone to

functionincorrectly. When enabled, thisfeatureis for PBXsystems,and not meantfor

directCentralOffice(CO)interface. IfconnectingtoCOtelephonelines,makesurethis

switch is set to OFF.

DESK MOUNTINSTRUCTIONS

1. Mountingwedgeshouldalreadybeinstalled ontothebase. Ifnot,Installmounting

wedgeontotelephone base.

2. Connect the adapter and the line cord. See Steps 2 & 3 under “Installation” for

specificinstructions.

3. Plugtheshortendofthecoiledcordintothehandsetjack,andthenplugtheotherend

ofthe cord into the base.

4. Placethehandseton thebase.

Note: Toalterthemountingbracketangle,pull

theleverup androtatethe mountingwedge.

Thereare5availableangles.

L1/L2 L2

WALLMOUNTINSTRUCTIONS

1. Mountingwedgeshouldalreadybe installedontothebase. Ifnot,installmounting

wedgeonto base.

2. Connect the adapter and the line cord. See Steps 2 & 3 under “Installation” for

specificinstructions.

3. Pushoutthehandsethook andreattachinoppositedirectionforthewallmount posi

tion,plugtheshortendofthecoiledcordintothehandset,andthenplugtheotherend

ofthe cord intohe base.

4. Placethehandseton thebase.

Note: Toalterthemountingbracketangle,pull

theleverup androtatethe mountingwedge.

Theunitwillbe shippedinwallmount position.

Levertoalter angle.

UNIT SETUP

FACTORYPRESETS

The following table shows you the factory settings for your unit:

Display Setting

SELECTLANGUAGE English

LCDCONTRAST 3

ENTERHOMEAREA -

SETACCESSCODE -

SELECT LDSCODE 1

FLASHTIMER 600ms

SELECTLINE1/2 Line1

DIALMODE Tone

VOICEMAILNUMBER -

#3SECPAUSE 1

VMPASSWORD -

EDITTIME&DATE -

RINGERCADENCE2 3

RINGERVOLUME2 5

RINGERCADENCE1 4

RINGERVOLUME1 5

STUTTERTONE No

Note: Afteryouhavesetupthe

unit completely for the first

time, use the MENU button to

review or reprogram the Lan-

guage, Area Code, Program

VM,LDS Code,or SetupFea-

tures.

After the adapter is connected, the display will show as indicated below for setting.

1. [SELECTLANGUAGE]appearson thedisplay. PresstheREVIEW UP ( )

buttontoselectthelanguage.Eng-English,ESP-Spanish,FRA-French,andthen

presstheMENU button toconfirmtheselection. English isthedefaultsetting

2. When[LCD CONTRAST] appears,pressthe REVIEW UP ( )buttonand

REVIEW DOWN( ) buttonto selectthedesired contrast. Thedefaultsetting

is3. PresstheMENUbuttonto confirm theselection.

3. When[ENTER HOME AREA]appears,enterthe desiredhomeareacodeusing

thekeypad. Afterenteringthehomeareacode,presstheMENUbuttontoconfirm

selection. [ENTERAREACODE]appearsnext. Followthesameinstructionsto

enterupto 5additionalarea codes.

4. When[SETACCESSCODE]appears,enterthedesiredaccesscodeusingthe

keypad. PressMENUtoconfirm theselection. Thecodecan range from _to9.

TheAccessCodeisused toobtainanoutsidelinewhen usingaPBX and some

Centrexapplications. Thisfeaturecanbe usedwithCallerIDand MemoryLoca

tions.

5. When[SELECTLDSCODE]appears,enterthedesiredLDScodeusingthe

keypad. PressMENUto confirmtheselection. The codecanrangefrom 1to9.

Thedefaultsetting is1.

6. When[FLASHTIMER(MS)]appears,pressthe REVIEW UP ( )buttonto toggle

between600ms,100ms,and300ms. Afterselectingthedesiredflashtime,press

theMENUbuttontoconfirmselection.

7. When [SELECTLINE 1/2]appears,press 1to select line 1 and press 2 to

selectline2. PressMENUtoconfirm thesetting.

8. When [DIALMODE]appears,press 1to selectpulse dialingand2 toselect

tonedialing. Toneisthedefaultsetting. Press MENU toconfirmthesetting.

9. When[VOICEMAILNUMBER]appears,enterthevoicemailnumber,thedesired

numberofpauses,andthepincode (maximumof 16digits) usingthekeypad. To

deleteanumber ordigit,press the REVIEW DOWN( )buttontoerasethe

number(s). After thedesirednumberhas beenentered,pressMENU toconfirm

selection.

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