Compaq Armada 100 Manual

Compaq Armada 100S and

Notebook 100 Series

Maintenance and Service Guide

177845-002.p65 9/26/00, 2:23 PM1

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Part Number: 177845-002 File name: Notice

Notice

2000 Compaq Computer Corporation.

COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and

Trademark Office.

Microsoft, Windows, Windows NT, are registered trademarks of Microsoft

Corporation in the United States and/or other countries. Intel and Pentium

are registered trademarks of Intel Corporation in the United States and

other countries.

All other product names mentioned herein may be trademarks or registered

trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein.

The information in this publication is provided “as is” without warranty of

any kind. The entire risk arising out of the use of this information remains

with the recipient. In no event shall Compaq be liable for any direct,

consequential, incidental, special, punitive or other damages whatsoever

(including without limitation, damages for loss of business profits, business

interruption or loss of business information), even if Compaq has been

advised of the possibility of such damages and whether in an action or

contract or tort, including negligence.

The limited warranties for Compaq products are exclusively set forth in the

documentation accompanying such products. Nothing herein should be

construed as constituting a further or additional warranty.

MAINTENANCE AND SERVICE GUIDE

Compaq Armada 100S and Notebook 100 Series

Second Edition (September 2000)

First Edition (March 2000)

Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 177845-002

Spare Part Number 190369-001

Contents v

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CONTENTS

preface

USING THIS GUIDE

Symbols........................................................................................ ix

Technician Notes........................................................................... x

Serial Number................................................................................ x

Locating Additional Information................................................... x

chapter1

PRODUCT DESCRIPTION

1.1 Computer Features and Models...........................................1-1

1.2 System Memory Options.....................................................1-5

1.3 Power Management Functions............................................1-6

1.4 Setup Configuration Utility (SCU)......................................1-7

1.5 Compaq Configuration Record Utility..............................1-17

1.6 Information Gathering.......................................................1-18

1.7 Diagnostics ........................................................................1-20

1.8 Design Overview...............................................................1-21

1.9 Computer External Components .......................................1-22

chapter2

TROUBLESHOOTING

2.1 Service Considerations........................................................2-1

2.2 Basic Troubleshooting Checklist.........................................2-1

2.3 Power-On Self Test (POST)................................................2-2

2.4 Solving Common Problems.................................................2-5

2.5 Test Errors ...........................................................................2-7

vi Contents

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chapter3

ILLUSTRATED PARTS CATALOG

3.1 Serial Number Location...................................................... 3-1

3.2 Computer System Major Components................................ 3-2

3.3 Miscellaneous Plastics Kit.................................................. 3-6

3.4 Hardware Kit Components.................................................. 3-7

3.5 Cable Kit Components........................................................ 3-8

3.6 Mass Storage Devices......................................................... 3-9

3.7 Miscellaneous.................................................................... 3-10

chapter4

REMOVAL AND REPLACEMENT PRELIMINARIES

4.1 Required Tools.................................................................... 4-1

4.2 Service Considerations........................................................ 4-1

4.3 Removable Drive Damage Prevention................................ 4-2

4.4 Electrostatic Damage Prevention........................................ 4-3

4.5 Packaging and Transporting Precautions............................ 4-3

4.6 Workstation Precautions..................................................... 4-4

4.7 Grounding Equipment and Methods................................... 4-4

chapter5

REMOVAL AND REPLACEMENT PROCEDURES

5.1 Serial Number ..................................................................... 5-1

5.2 Disassembly Reference Chart............................................. 5-2

5.3 Computer Disassembly Preparation.................................... 5-2

5.4 Battery Pack........................................................................ 5-3

5.5 Modem ................................................................................ 5-4

5.6 Fan Assembly...................................................................... 5-7

5.7 CD-ROM Drive................................................................... 5-9

5.8 Processor........................................................................... 5-11

5.9 Memory............................................................................. 5-14

5.10 Top Cover........................................................................ 5-16

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5.11 Hard Drive.......................................................................5-18

5.12 Real Time Clock (RTC) Battery......................................5-19

5.13 Keyboard .........................................................................5-20

5.14 EMI Shield.......................................................................5-22

5.15 TouchPad.........................................................................5-24

5.16 Speakers...........................................................................5-25

5.17 Display Assembly............................................................5-26

5.18 Speaker Housing..............................................................5-31

5.19 System Board...................................................................5-33

5.20 Diskette Drive..................................................................5-37

appendix A

CONNECTOR PIN ASSIGNMENTS................................................................A-1

appendix B

POWER CORD SET REQUIREMENTS

3-Conductor Power Cord Set..................................................... B-1

Country-Specific Requirements ................................................ B-2

Index.....................................................................................................I-1

Using This Guide ix

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Part Number: 177845-002 File name: Preface

preface

USING THIS GUIDE

This Maintenance and Service Guide is a troubleshooting reference that

can be used when servicing the Compaq Armada 100S and Notebook

100 Series.

Compaq Computer Corporation reserves the right to make changes to the

Compaq Armada 100S and Notebook 100 Series without notice.

Symbols

The following words and symbols mark special messages throughout this

guide:

!WARNING: Text set off in this manner indicates that failure to follow

directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions in the caution could result in damage to equipment or loss

of information.

IMPORTANT: Text set off in this manner presents clarifying information

or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or

interesting points of information.

xUsing This Guide

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Technician Notes

!WARNING: Only authorized technicians trained by Compaq should

repair this equipment. All troubleshooting and repair procedures are

detailed to allow only subassembly/module level repair. Because of

the complexity of the individual boards and subassemblies, no one

should attempt to make repairs at the component level or to make

modifications to any printed wiring board. Improper repairs can

create a safety hazard. Any indication of component replacement or

printed wiring board modifications may void any warranty or

exchange allowances.

!WARNING: The computer is designed to be electrically grounded. To

ensure proper operation, plug the AC power cord into a properly

grounded electrical outlet only.

CAUTION: To properly ventilate the system, you must provide at

least 3 inches (7.62 cm) of clearance on the left and right sides of

the computer.

Serial Number

When requesting information or ordering spare parts, provide the

computer serial number. The serial number is located on the bottom of

the computer.

Locating Additional Information

The following documentation provides additional information about the

computer:

■ Compaq Armada 100S and Notebook 100 Series documentation set

■ Microsoft Operating System Manual

■ Compaq Service Training Guides

■ Compaq Service Advisories and Bulletins

■ Compaq QuickFind

■ Compaq Service Quick Reference Guide

■ Compaq Website at:

http://www.compaq.com

Product Description 1-1

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chapter 1

PRODUCT DESCRIPTION

1.1 Computer Features and Models

The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+

533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and

12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X

Max CD-ROM drive. The computer also comes equipped with a

TouchPad pointing device and 4 MB of shared UMA memory.

Figure 1-1. Compaq Armada 100S and Notebook 100 Series

1-2 Product Description

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Models

The Compaq Armada 100S and Notebook 100 Series are available in the

models shown in Table 1-1. The computer serial number is located on a

bar code on the bottom of the computer and identifies the

model’s features.

Table 1-1

Compaq Armada 100S and Notebook 100

Model Naming Convention

Example: serial number A10 K2 533 T3S 5 M 64 98

Key

A K2 533 T3S 5 M 64 98

1234 567 8

Key Description Options

1 Brand designator A = Armada 100S N = Notebook 100

2 Processor K2 = AMD K6-2+ and AMD K6-21

3 Processor speed 533 = 533-MHz 475 = 475-MHz

4 Display T3S = 13.3-in.,

CTFT, SVGA T2S = 12.1-in.,

CTFT, SVGA H2S = 12.1-in.,

HPA, SVGA

5 Hard drive size

(GB) 5 = 5.0 GB

6 Integrated

communication M = Modem 0 = None

7 RAM (in MB) 64 = 64 MB 32 = 32 MB

8 Operating system98 = Microsoft Windows 98

2 = Microsoft Word 2000 SB = Microsoft Small Business

P = Personal

1 The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.

The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.

Product Description 1-3

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Table 1-2

Compaq Armada 100S and Notebook 100 Models

12345678 SKU#

Config.

Code

A K2 533 T3S 5 M 64 98/2 200524-XX4 FQ61

A K2 533 T3S 5 M 64 98/SB 200527-XX4 FQ62

A K2 533 T3S 5 M 64 98 201166-XX4 FQ64

A K2 533 T3S 5 M 64 98/P 200516-XX4 FQ63

A K2 533 T2S 5 M 64 98/2 200525-XX4 FQ51

A K2 533 T2S 5 M 64 98 200515-XX4 FQ52

A K2 533 T2S 5 M 64 98 200515-XX5 FQ52

A K2 533 T2S 5 0 64 98/2 200520-XX4 FQ53

A K2 533 T2S 5 M 64 98/SB 200522-XX4 FQ54

A K2 533 H2S 5 M 32 98/2 200514-XX4 FQ41

A K2 533 H2S 5 M 32 98 200517-XX4 FQ42

A K2 533 H2S 5 M 32 98 200517-XX5 FQ42

A K2 533 H2S 5 0 32 98/2 200519-XX4 FQ43

A K2 533 H2S 5 M 32 98/SB 200521-XX4 FQ44

A K2 533 H2S 5 M 64 98/2 200523-XX4 FQ45

A K2 533 H2S 5 M 64 98/2 213498-XX4 FQ48

A K2 533 H2S 5 M 64 98/2 213498-XX5 FQ48

A K2 533 H2S 5 M 64 98 201395-XX4 FQ47

N K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1

N K2 475 T2S 5 M 64 98 180641-XX4 FFG2

N K2 475 T2S 5 M 64 98 180641-XX5 FFG2

N K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3

N K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4

N K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1

N K2 475 H2S 5 M 32 98 180640-XX4 FFF2

N K2 475 H2S 5 M 32 98 180640-XX5 FFF2

N K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3

N K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4

N K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5

N K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6

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