Compaq EVO NOTEBOOK N410C Quick start guide

Software Guide

Compaq Notebook Series

Document Part Number: 274037-001

July 2002

This guide includes details on power and security settings,

information about optical drives, and instructions for updating

software. In addition, this guide explains how to use the

MultiBoot, Intelligent Manageability, Compaq Diagnostics, and

Computer Setup utilities to set preferences and resolve problems.

274037-001.book Page i Wednesday, April 17, 2002 1:58 PM

Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of

Compaq Information Technologies Group, L.P. in the U.S. and/or other

countries. Microsoft and Windows are trademarks of Microsoft Corporation in

the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of

Intel Corporation in the U.S. and/or other countries. All other product names

mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information is provided “as is” without warranty of any

kind and is subject to change without notice. The warranties for Compaq

products are set forth in the express limited warranty statements accompanying

such products. Nothing herein should be construed as constituting an additional

warranty.

Software Guide

First Edition July 2002

Reference Number: N410c/N610c

Document Part Number: 274037-001

274037-001.book Page ii Wednesday, April 17, 2002 1:58 PM

Software Guide iii

Contents

1 Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–3

When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–3

When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4

When Using Infrared or Drive Media . . . . . . . . . . . . 1–4

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5

Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–5

Initiating or Resuming from Hibernation . . . . . . . . . 1–6

Initiating or Resuming from Standby . . . . . . . . . . . . 1–7

Using Emergency Shutdown Procedures . . . . . . . . . 1–8

Setting Power Management Options . . . . . . . . . . . . . . . . 1–9

Accessing the Power Options Window . . . . . . . . . . . 1–9

Displaying the Power Meter Icon . . . . . . . . . . . . . . . 1–9

Setting or Changing a Power Scheme . . . . . . . . . . . 1–10

Managing Low-Battery Conditions . . . . . . . . . . . . . . . . 1–11

Identifying a Low-Battery Condition . . . . . . . . . . . 1–11

Identifying a Critical Low-Battery Condition . . . . . 1–11

Displaying Battery Charge . . . . . . . . . . . . . . . . . . . 1–11

Resolving Low-Battery Conditions . . . . . . . . . . . . . . . . 1–12

When External Power Is Available . . . . . . . . . . . . . 1–12

When a Charged Battery Pack Is Available . . . . . . 1–12

When No Power Source Is Available . . . . . . . . . . . 1–12

When Notebook Cannot Resume from

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13

274037-001.book Page iii Wednesday, April 17, 2002 1:58 PM

iv Software Guide

Contents

Charging a Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–13

Obtaining Accurate Charge Information . . . . . . . . . 1–13

Displaying Charge Information on a

Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

Displaying Charge Information on the Screen . . . . 1–15

Understanding Battery Calibration . . . . . . . . . . . . . . . . 1–16

Calibrating a Battery Pack. . . . . . . . . . . . . . . . . . . . 1–17

Using SpeedStep (Windows 2000 Professional Only). . 1–18

Choosing a Performance Mode . . . . . . . . . . . . . . . . 1–18

Setting SpeedStep Preferences . . . . . . . . . . . . . . . . 1–19

2 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1

Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Forgetting Passwords. . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Using Compaq and Windows Passwords . . . . . . . . . 2–3

Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4

Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5

Understanding Compaq Administrator Passwords . . . . . 2–5

Setting Compaq Administrator Passwords . . . . . . . . 2–6

Entering Compaq Administrator Passwords . . . . . . . 2–6

Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8

Entering Drive Lock Passwords . . . . . . . . . . . . . . . . 2–9

Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10

Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11

Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13

Using Information Management . . . . . . . . . . . . . . . 2–13

Setting System Information Options . . . . . . . . . . . . 2–14

Connecting an Optional Cable Lock . . . . . . . . . . . . . . . 2–15

274037-001.book Page iv Wednesday, April 17, 2002 1:58 PM

Contents

Software Guide v

3 CD and DVD Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–1

Playing CDs with Windows Media Player. . . . . . . . . . . . 3–2

Playing an Audio CD. . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Playing a Video CD. . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Accessing Windows Media Player Help . . . . . . . . . . 3–3

Playing DVDs with WinDVD . . . . . . . . . . . . . . . . . . . . . 3–4

Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5

Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6

4 Intelligent Manageability

Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1

Installing Compaq Management Agent . . . . . . . . . . . . . . 4–2

Using Fault Management Alerts . . . . . . . . . . . . . . . . . . . 4–3

Identifying Fault Management Alerts . . . . . . . . . . . . 4–3

Setting Fault Management Alert Preferences . . . . . . 4–3

5 MultiBoot (Advanced Users Only)

Understanding the Default Boot Sequence . . . . . . . . . . . 5–1

Detailing the Default Boot Sequence . . . . . . . . . . . . 5–2

Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3

Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4

Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5

Setting a New Default Boot Sequence . . . . . . . . . . . 5–5

Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 5–6

Entering MultiBoot Express Preferences . . . . . . . . . 5–7

274037-001.book Page v Wednesday, April 17, 2002 1:58 PM

vi Software Guide

Contents

6 Setup and Diagnostic Utilities

Using Computer Setup or Diagnostics. . . . . . . . . . . . . . . 6–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 6–2

Restoring Computer Setup Defaults . . . . . . . . . . . . . 6–3

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 6–4

Selecting from the Security Menu. . . . . . . . . . . . . . . 6–5

Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 6–6

Selecting from the Advanced Menu . . . . . . . . . . . . . 6–7

Using Compaq Diagnostics for Windows . . . . . . . . . . . . 6–9

Installing Compaq Diagnostics . . . . . . . . . . . . . . . . . 6–9

Using Configuration Record Scan. . . . . . . . . . . . . . 6–10

Using Diagnostics Scan . . . . . . . . . . . . . . . . . . . . . . 6–10

7 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 7–1

Obtaining the Compaq Support Software CD . . . . . . 7–2

Accessing Notebook Information . . . . . . . . . . . . . . . 7–2

Downloading Software from the Internet . . . . . . . . . . . . 7–3

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 7–4

Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 7–5

Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Installing a Retail Version of an Operating System. . . . . 7–7

Index

274037-001.book Page vi Wednesday, April 17, 2002 1:58 PM

Software Guide 1–1

Power

Selecting a Power Source

The notebook can run on internal power or on external power.

The following table describes the best power sources for common

tasks.

Task Power Source

Work in most software

applications.

■Charged battery pack in the

notebook

■External power supplied through

one of the following devices:

❖AC Adapter

❖Optional Port Replicator or

Mobile Expansion Unit

❖Optional Aircraft Adapter

❖Optional Automobile Power

Adapter/Charger

Charge or calibrate a battery

pack in the notebook.

External power supplied through:

■AC Adapter

■Optional Automobile Power

Adapter/Charger

Install or modify system

software.

Write to a CD

External power supplied through the

AC Adapter.

274037-001.book Page 1 Wednesday, April 17, 2002 1:58 PM

1–2 Software Guide

Power

Understanding Standby and Hibernation

Standby and Hibernation are energy-saving features that conserve

power and reduce startup time. They can be initiated by you or by

the system. See “Using Default Power Settings” in this chapter

for details about factory settings.

Standby

Standby reduces power to system components that are not in use.

When Standby is initiated, your work is saved in random access

memory (RAM) and the screen is cleared. When you resume

from Standby, your work returns to the screen where you left off.

Hibernation

Hibernation saves your work in RAM to a hibernation file on the

hard drive, then shuts down the notebook. When you resume from

Hibernation, your work returns to the screen where you left off. If

a power-on password has been set, the password must be entered

to resume from Hibernation.

You can disable Hibernation. However, if Hibernation is disabled,

the system does not automatically save your work if the notebook

reaches a critical low-battery condition, while power is on or in

Standby.

✎In the Power Options window, Hibernation will not be displayed

as an option if it has been disabled. Enable Hibernation in order

to select it in the Power Options window.

274037-001.book Page 2 Wednesday, April 17, 2002 1:58 PM

Power

Software Guide 1–3

Confirming Hibernation Settings

Hibernation is enabled at the factory. To verify that Hibernation is

enabled:

■In Windows 2000 Professional, select Start > Settings >

Control Panel > Power Options icon > Hibernate tab. Make

sure that the Enable Hibernate Support checkbox is selected.

■In Windows XP Professional, select Start > Control Panel >

Power Options icon > Hibernate tab. Make sure that the

Enable Hibernation checkbox is selected.

Choosing Standby, Hibernation or

Shutdown

When You Leave Your Work

If you plan to resume shortly: Initiating Standby clears the

screen, uses less power than leaving the notebook on, and your

work returns instantly to the screen when you resume from

Standby. Unless it has been frequently charged and discharged, a

new, fully charged battery pack can support Standby for

approximately 4 days.

If you plan to resume within 2 weeks: Initiating Hibernation

clears the screen, saves your work to the hard drive, and uses

much less power than Standby. A fully charged battery pack can

support Hibernation indefinitely, or as long as the hard drive

remains in good condition.

If the notebook will be disconnected from external power for

more than 2 weeks: Shutting down the notebook and removing

the battery pack is recommended to extend the life of the battery

pack. For details on battery pack storage, refer on this CD to the

Hardware Guide, “Battery Packs” chapter.

274037-001.book Page 3 Wednesday, April 17, 2002 1:58 PM

1–4 Software Guide

Power

When the Power Supply Is Uncertain

Compaq recommends that Hibernation remain enabled,

especially when the power supply is uncertain. Power may be

interrupted if the notebook is running on external power from an

unreliable source or on battery power from a failing battery pack.

If the power is interrupted while the notebook is in Standby, your

unsaved work may be lost. However, if power is interrupted while

the notebook is in Hibernation, your unsaved work is protected.

When Using Infrared or Drive Media

Standby and Hibernation interfere with the use of infrared

communication and drive media.

■If the notebook is in Standby or Hibernation, an infrared

transmission cannot be initiated.

■If Standby or Hibernation is accidentally initiated while

a drive medium (such as a diskette, disk, CD, or DVD)

is in use:

❏Your playback may be interrupted.

❏You may see a popup warning: “Putting the computer

into Hibernation or Standby may stop the playback. Do

you want to continue?” Select No.

❏Resume from Hibernation or Standby by sliding the

power switch.

❏Audio and video may resume or you may need to restart

the drive medium.

ÄCAUTION: To prevent possible video and audio degradation and

loss of audio or video playback functionality, do not initiate Standby

or Hibernation while using drive media.

274037-001.book Page 4 Wednesday, April 17, 2002 1:58 PM

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