Coaxmedia SD301 User manual

SD301

Access Appliance

User’s Guide

Revision A

May 2003

601013-002

Warning: This product may not be exported outside the United States and

Canada without authorization from the U.S. Department of Commerce, Bureau of

Export Administration. Any export or re-export by the purchaser, directly or

indirectly, in contravention of U.S. Export Administration Regulation is prohibited.

This document may not be reproduced, in whole or part, without the written

permission of coaXmedia, Inc. The contents of this document are subject to

change without notice. coaXmedia, Inc. assumes no liability for damages

resulting from the use of this product or for the information contained in this

manual.

coaXmedia and the coaXmedia logo are trademarks of coaXmedia, Inc.

All trademarked products mentioned in this document are trademarks of their

respective companies.

Printed in U.S.A.

Limited Warranty

coaXmedia guarantees that every SD3-Series Access Appliance will be free

from physical defects in material and workmanship under normal use for one (1)

year from the date of purchase. If the product is determined to be defective

during the warranty period, please call coaXmedia’s or your equipment provider’s

Customer Support to obtain a Returned Material Authorization (RMA) number.

The RMA number should be clearly marked on the outside of the package, when it

is shipped. If returned product is determined to be functioning properly, a nominal

processing fee may be charged to cover shipping and handling.

This product contains no end-user serviceable parts; authorized technicians

should perform all service.

IN NO EVENT WILL COAXMEDIA BE LIABLE FOR ANY DIRECT, INDIRECT,

CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING

OUT OF THE USE, INABILITY TO USE, OR PERFORMANCE OF THE COAXMEDIA

PRODUCT (S), ITS ACCOMPANYING SOFTWARE, OR DOCUMENTATION,

INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS

OR BUSINESS INTERRUPTION, BASED UPON PRINCIPLES OF CONTRACT,

WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT, BREACH OF ANY

STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, EVEN IF

COAXMEDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Furthermore, coaXmedia makes no warranty or representation (expressed,

implied, or statutory) with respect to its products, accompanying software, or

documentation, or to their use, as well as disclaims against their quality,

performance, merchantability, or fitness for any particular purpose. Therein,

coaXmedia does not warranty that the products will be error free or will operate

without interruption.

coaXmedia reserves the right to revise or update its products, software, or

documentation without obligation to notify any individual or entity.

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a

Class B personal computer and peripherals, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy, and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this unit does cause harmful interference to radio or television

reception, which can be determined by turning the unit off and on, the user is

encouraged to try to correct the interference by one of more of the following

measures:

•Reorient or relocate the receiving antenna

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected

•Consult the dealer or experienced radio/TV technician for help.

Warning

: FCC Regulations state that any unauthorized changes or modifications to

this equipment not expressly approved by the manufacturer could void the user's

authorization to operate this equipment.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de classe B est conforme à la norme Canadienne NMB-

003.

NEC Compliance

The SD301 Access Appliance is intended to be connected to a cable system, which

has been properly grounded in accordance with the National Electric Code.

UL Compliance

To insure proper operation and UL compliance of the SD301 Access Appliance in

the USA, only use a GlobTek model 48-5-1000R power supply

SD301 Access Appliance

Table of Contents i

Table of Contents

Table of Contents ......................................................................... i

Contact Information .................................................................... 1

1Important Rules for Safe Operation...................................... 2

1.1 Service ................................................................................. 3

2Introduction ..........................................................................4

2.1 Features ............................................................................... 4

2.2 What You Have ..................................................................... 5

2.3 What You Need..................................................................... 5

2.3.1 Building Requirements .................................................... 5

2.3.2 Personal Computer Requirements .................................... 5

Using this Guide.............................................................................. 6

3About the Access Appliance ..................................................7

3.1 Front Panel ........................................................................... 7

3.2 Rear Panel ............................................................................ 8

4Installing the Access Appliance ............................................ 9

4.1 Overview .............................................................................. 9

4.1.1 Before Installing ............................................................. 9

4.1.2 Building Requirements .................................................... 9

4.1.3 PC Requirements ............................................................ 9

4.1.4 Review the Safety Recommendations............................... 9

4.1.5 Gather Tools .................................................................. 9

4.1.6 Select Location ............................................................. 10

4.2 Connecting the Access Appliance.......................................... 11

4.3 Step by Step ....................................................................... 12

5Configuring Your PC............................................................14

5.1 How to Configure your PC for DHCP ..................................... 14

6Using your Access Appliance...............................................16

6.1 Using the Connection........................................................... 16

6.2 Disconnecting ..................................................................... 16

7Troubleshooting Connection Problems ...............................17

8Specifications ......................................................................18

9Optional Equipment and Replacement Parts ......................19

SD301 Access Appliance

User’s Guide 1

Contact Information

If after reading through the provided documentation you still have

questions regarding your Access Appliance, please contact your service

provider

See your Service Contract/Agreement for the appropriate customer service

or technical support phone numbers.

SD301 Access Appliance

2 User’s Guide

1Important Rules for Safe Operation

The Access Appliance has been engineered with both

performance and safety in mind. However, safety is also your

responsibility. Read and observe all these recommended

safety precautions.

Check power sources. Plug this device only into the recommended

power source indicated on the product’s marking label. If you are not

sure what type of power source is provided at your location, consult your

local power company or other certified expert.

Always use the provided power adapter. Always use the power

adapter provided with the product. And do not use any substitutes. If

the provided adapter becomes damaged or misplaced, see page 19.

Be careful of overloading. Do not overload wall outlets or extension

cords, as this can result in the risk of fire or electric shock. Don’t use any

frayed power cords. Don’t stretch cords to reach the appliance or other

devices: tension at the connectors is a fire hazard.

Avoid damaging power cords. Arrange power supply cords so that

they are out of the way. Route them through areas where it is unlikely

they will be walked on or objects rolled over them.

Avoid placing the product near any heat source. Never place this

product near any heat source. This includes any kitchen appliances

(ovens, toasters, etc.), heating vents, or any other heat source. This is a

fire hazard.

Do not use the product near water. Never use this product anywhere

near a water source or in a damp area. Don’t use it near bathroom or

kitchen water sources such as sinks or washing appliances. Don’t use it

near pools. Don’t use it in a damp area such as a basement.

Avoid stacking. Avoid stacking this item on top of or under other

devices that can generate or radiate heat. Such stacking can concentrate

heat sources in a small area and creates a fire hazard.

Use caution when moving the product. Use caution whenever

moving the Access Appliance. If dropped, resulting damage could render

the appliance inoperable or a fire hazard.

SD301 Access Appliance

User’s Guide 3

Ground the cable system. Be sure the outside cable system is

grounded to provide some protection against voltage surges and built-up

static charges. Section 810 of the National Electric Code, ANSI/NFPA No.

70-1984 (section 54 of the Canadian Electrical Code, Part 1) provides

information with respect to proper grounding of the cable system. Always

refer to local building codes to ensure compliance with all applicable

grounding requirements.

Do not connect or disconnect the RF coax cable to or from your

access appliance while it is plugged into the power source.

Unplug the power adaptor before cleaning. Do not use liquid

cleaner or any aerosol cleaner. Use only a damp cloth for cleaning.

Protect from lightning. For added protection for this product during a

lightning storm, unplug the all devices from the coaxial cable and power

sources when they are not in use, especially for any extended time.

Wait at least 10 seconds after disconnecting the power adaptor

before re-connecting it.

1.1 Service

Do not remove covers from or attempt to service the product

yourself. Opening or removing covers may expose you to dangerous

voltage or other hazards and void the product warranty.

Refer servicing of this product to qualified service personnel under the

conditions listed here:

•When the power supply or cord is damaged.

•If liquid has been spilled onto or objects have fallen onto the product.

•If the product has been exposed to rain or water.

•If the product does not operate normally by following the operating

instructions.

•If the product had been dropped or its enclosure has been damaged.

•When the product exhibits a distinct change in performance, such as

the inability to perform basic functions, indicating a need for service.

SD301 Access Appliance

4 User’s Guide

2Introduction

CoaXmedia welcomes you to the world of Broadband. Through the use of

our SD301 Access Appliance and your PC, you can take advantage of the

many Internet services available today, and will be ready with high-speed

connectivity that is required for the services of tomorrow.

The SD301 Access Appliance was designed with the general computer

user in mind, to insure fast, easy installation and operation. CoaXmedia

has alleviated the typical concerns of installing new computer equipment,

making this product’s setup easier than that of a VCR. And once it’s set

up, using the product is as simple as double-clicking an icon.

2.1 Features

•Provides access to Broadband services

•Easy to install and use

•Doesn’t require opening the PC or changing existing network settings

•Unique geometric design with clearly marked status indicators

•Multiple units can operate in a single building or within a single

dwelling

•Operates over existing cable TV or CATV wiring without interfering

with reception or other services in any way

•Utilizes patented transmission techniques specifically designed to

overcome topology issues commonly found in the on-premises cable

distributions networks of Multi-Dwelling Units (MDUs)

SD301 Access Appliance

User’s Guide 5

2.2 What You Have

Check the SD301 Access Appliance package. In addition to this

User’s

Guide (CD),

the package should contain:

•1 Access Appliance

•1 Ethernet PC cable

•2 coaxial cables

•1 Diplex-Filter or splitter (depending on SD model)

•1 power adapter with attached power cord

If you are missing an item, please contact your service provider.

2.3 What You Need

In addition the Access Appliance package, you will need the following:

•1 Personal Computer - see requirements below

•1 7/16” or adjustable wrench (optional) — may be needed to loosen

and tighten cable connections.

•1 CATV wall outlet

2.3.1 Building Requirements

This unit will only operate in buildings utilizing coaXmedia Internet Access

Solutions.

2.3.2 Personal Computer Requirements

The Personal Computer (PC) must meet the following:

•Have an available Ethernet communications port.

•Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or

later

Table of contents

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