Clear-Com FreeSpeak Edge User manual

User Guide

FreeSpeak Edge™

User Guide

Part Number: PUB-00020 Rev A

Date: June 05, 2020

FreeSpeak Edge | User Guide

Document reference

FreeSpeak Edge™ User Guide

PUB-00020 Rev A

Legal disclaimers

Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered

trademarks of HM Electronics, Inc.

The software described in this document is furnished under a license agreement and may be

used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation / reverse engineering. No part of this document may

be reproduced in any form by any means without prior written authorization of Clear-Com, an

HME Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com contacts:

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: CustomerServicesUS@clearcom.com

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: CustomerServicesEMEA@clearcom.com

China Office

Beijing Representative Office

Beijing, P.R. China

Tel: +8610 65811360/65815577

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FreeSpeak Edge | User Guide

Table of contents

1 Important Safety instructions 6

1.1 Safety symbols 7

2 Introduction to FreeSpeak Edge™ 8

2.1 FreeSpeak Edge 5 GHz 8

2.2 System capacity 9

3 RF channel selection 5 GHz 10

3.1 Channel selection 13

3.2 Transceiver Power 14

3.3 Channel re-use 15

3.4 Using Dynamic Frequency Selection (DFS) channels 17

3.5 Radar scanning in DFS channels 18

3.6 Transceiver - excluded channels 19

3.7 Wireless Regulatory Region (WRR) 20

3.8 Change RF channels on the Edge transceiver 21

4 Site survey features 23

4.1 Transceiver standalone mode 23

4.2 Local RF scan using a beltpack 24

5 Installing FreeSpeak Edge 26

5.1 Installing the FreeSpeak Edge transceiver 26

5.2 Clear-Com cable recommendations 28

5.3 Daisy-chain transceivers 29

5.4 Installing and removing an E-IPA-HX card 30

5.5 Adding an E-IPA-HX card to the software 31

5.6 Configuring the E-IPA-HX card for FreeSpeak Edge 31

5.7 Beltpack roaming between E-IPA-HX cards 33

5.8 Connecting the FreeSpeak Edge transceivers to a matrix 34

5.9 Adding transceivers to the matrix 38

5.10 Beltpack roles 44

5.11 Registering the beltpack to a matrix 46

5.12 Connect the beltpacks 48

5.13 De-register beltpacks from a system 48

6 Operating the Edge beltpack 50

6.1 Top controls and display 50

6.2 Front controls 51

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FreeSpeak Edge | User Guide

6.3 Beltpack bottom connectors 51

6.4 Beltpack batteries and power 51

6.5 Menu mode 53

6.6 Use/persist local settings (beltpacks) 53

6.7 Edge beltpack menu access 54

6.8 FreeSpeak Edge beltpack menus 56

7 Operating the Edge transceiver 71

7.1 IP rating (Protection Marking) 71

7.2 FreeSpeak Edge transceiver connector panel 72

7.3 Powering the transceiver 72

7.4 Edge transceiver status LEDs 73

7.5 Reset the transceiver to default 75

7.6 Port security settings 76

7.7 Network and synchronization 76

7.8 General network and switching rules 77

7.9 Spare parts 77

8 Upgrading FreeSpeak Edge 79

8.1 Upgrading FreeSpeak Edge transceivers 79

8.2 Upgrading FreeSpeak Edge beltpacks 80

9 Specifications 82

9.1 Transmission method 82

9.2 FreeSpeak Edge beltpack 82

9.3 FreeSpeak Edge transceiver 84

9.4 Transceiver models (regional variations) 85

9.5 FreeSpeak Edge battery charger and battery 85

9.6 Notice about specifications 86

10 Regulatory compliance 87

10.1 Part numbers and regulatory models 87

10.2 FCC notice 88

10.3 FCC/IC/EC RF exposure warning 88

10.4 Industry canada compliance statement 89

10.5 Korean notice 89

10.6 Japan notice 90

10.7 Australia compliance statement 90

10.8 New Zealand compliance statement 90

10.9 European Union (CE mark) 90

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FreeSpeak Edge | User Guide

10.10 Waste Electrical and Electronic Equipment (WEEE) 91

10.11 General Battery Safety Instructions for Battery Models: BAT41, BAT50, BAT60,

BAT70, BAT80 92

10.12 배터리 모델에 대한 일반 배터리 안전 지침 : BAT41, BAT50, BAT60, BAT70,

BAT80 94

10.13 BAT41, BAT50, BAT60, BAT70, BAT80 96

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FreeSpeak Edge | User Guide

1 Important Safety instructions

The following safety instructions apply:

lRead these instructions.

lKeep these instructions.

lHeed all warnings.

lFollow all instructions.

lDo not use this apparatus near water.

lClean only with dry cloth.

lDo not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

lDo not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

lDo not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades and a third grounding prong. The wide blade or the third prong is

provided for your safety. If the provided plug does not fit into your outlet, consult an

electrician for replacement of the obsolete outlet.

lProtect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

lOnly use attachments/accessories specified by the manufacturer.

lUse only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or

sold with the apparatus. When a cart is used, use caution when moving the

cart/apparatus combination to avoid injury from tip-over.

lUnplug this apparatus during lightning storms or when unused for long periods of time.

lRefer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-cord supply or plug is damaged,

liquid has been spilled or objects have fallen into the apparatus, the apparatus has been

exposed to rain or moisture, does not operate normally, or has been dropped.

lUse only chargers provided by HME/Clear-Com to charge the battery packs or

beltpacks:

lBAT80 Battery pack and beltpack charger manufactured by HME/Clear-Com

lThe beltpack can also be charged using a USB cable; USB C, 2.5A, 5V

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FreeSpeak Edge | User Guide

lThis product uses Lithium Ion Batteries which can be a fire hazard, if used improperly.

Use only HME/Clear-Com supplied BAT80 or equivalent battery packs to ensure safe

operation of the beltpack.

lWhen using AA Batteries follow all safety instructions from manufacturer. Do not mix

different battery chemistries. When depleted, replace all batteries.

lThe in-beltpack USB charging feature has only been tested utilizing USB2.0 port.

Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or

moisture.

1.1 Safety symbols

Familiarize yourself with the safety symbols. These symbols are displayed on the apparatus and

warn you of the potential danger of electric shock if the system is used improperly.

Note: For compliance notices, see Regulatory compliance.

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FreeSpeak Edge | User Guide

2 Introduction to FreeSpeak Edge™

FreeSpeak Edge™ is a member of Clear-Com’s FreeSpeak™ family of digital wireless intercom

solutions. It uses the 5 GHz radio frequency range.

The FreeSpeak Edge system includes full duplex multi-channel wireless beltpacks and

transceivers for use in a matrix with Clear-Com's SMPTE 2110-30/AES67 compatible IP audio

card, the E-IPA-HX.

FreeSpeak Edge uses encryption (AES256) between beltpack and transceiver for security.

2.1 FreeSpeak Edge 5 GHz

The 5 Ghz radio frequency range offers a number of advantages to intercom users:

lA clear, full audio quality with a very low noise floor and latency (Opus codec @ 12 Khz)

lBehaves well in venues or stadiums where RF multipath is an issue

lA wide range of RF channels, providing lots of room for users to exist without interfering

with each other

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FreeSpeak Edge | User Guide

2.2 System capacity

FreeSpeak Edge supports up to a maximum 64 beltpacks and 64 transceivers per E-IPA card.

Each FreeSpeak Edge transceiver supports 10 beltpacks within one coverage zone.

The technology within FreeSpeak permits the beltpack user to go between coverage zones

created by different transceivers, and for the system to hand over the communication from one

transceiver to the next. Thus, a larger, customizable communications area may be designed.

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FreeSpeak Edge | User Guide

3 RF channel selection 5 GHz

The 5 Ghz band has many more RF channels than the 1.9 or 2.4 GHz bands (20 - 30

depending on region). This channel density can allow a high data through put (up to 10

beltpacks in an RF zone) and combined with the Edge system technology gives low latency,

high quality (12 KHz) audio transmission.

The Edge transceivers make use of antenna diversity. This involves two or more antennas used

together to improve the quality and reliability of a wireless link. This, along with Orthogonal

Frequency Division Multiplexing (OFDM) makes the FreeSpeak Edge system particularly

suitable for a multipath environment and as long as channel selection is conducted carefully

when this is necessary, gives a very robust and reliable coverage zone.

5 GHz signals have different transmission qualities to the 1.9 or 2.4 GHz bands. Signals do not

propagate as freely through walls in a building, but they will 'bounce' or reflect off hard

surfaces. This makes them well suited for use in arenas with a reflective ceiling. In general, for

the same power level, the outdoor range of 5 Ghz system is much smaller than the equivalent

DECT system. This is because direct line-of-sight is required, as signals do not propagate

through obstacles easily.

The 5 GHz RF band has a number of regional regulatory variations that need to be taken into

account;

lWhich channels are available in a particular region

lPower regulations (for that region)

lAvailability of channels for outdoor or indoor use

lAvailability of channels for universal use (wi-fi and other 5 GHz devices such as

cameras). These are the Industrial, Scientific and Medical (ISM) channels.

lChannels used for radar (weather and emergency services) communication. These are

the Dynamic Frequency Selection (DFS) channels.

As required by law, the regulations are automatically enforced by the system software.

Transceivers use DFS channels as these are less likely to be hosting other traffic. In this case,

the transceiver will also need a reserve or backup channel. The backup channel is used if radar

or other activity is detected in a channel; the Edge signal will automatically be moved to the

backup channel. You will see a double red flash on the transceiver status LEDs when the

backup channel is in use.

Page 10

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