Clear-Com Eclipse ICS 1016E User manual

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Eclipse®ICS 1008E/1016E

Intercom Panels

User Guide

Part Number:399G222 Rev A

Date: April 10, 2017

User

Guide

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Document Reference

ICS 1008E/1016E Intercom Panels

Part Number: 399G222 Revision: A

Legal Disclaimers

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM

Electronics, Inc.

The software described in this document is furnished under a license agreement and may

be used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use,

copying, distribution, and decompilation / reverse engineering. No part of this document

may be reproduced in any form by any means without prior written authorization of Clear-

Com, an HME Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on

Clear-Com’s corporate website:

www.clearcom.com

Clear-Com Contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: CustomerServi[email protected]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: CustomerServi[email protected]

China Office

Beijing Representative Office

Beijing, P.R.China

Tel: +8610 65811360/65815577

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1Operation ............................................................................................6

1.1 Introduction ....................................................................................6

1.2 Description .....................................................................................6

2Installation........................................................................................17

2.1 Equipment mounting ...................................................................... 17

2.2 Wiring .......................................................................................... 17

2.3 Mains ac power.............................................................................. 18

2.4 Adjustments ................................................................................. 19

2.5 Configuration ................................................................................ 20

3Maintenance ......................................................................................21

3.1 Panel reset ................................................................................... 21

3.2 Troubleshooting............................................................................. 21

3.3 Servicing ...................................................................................... 23

3.4 Service items for ICS-1016E............................................................ 24

4Specifications ....................................................................................26

4.1 ICS-1008E/1016E panel.................................................................. 26

5Glossary ............................................................................................28

6Warranty ...........................................................................................32

6.1 Limited warranty ........................................................................... 32

7FCC Compliance .................................................................................36

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Safety instructions

For your safety, it is important to read and follow these instructions before

operating an ICS-1008E/1016E intercom panel.

WARNING: To reduce the risk of fire or electric shock, do not expose an ICS-

1008E/1016E intercom panel to rain or moisture. Do not operate an ICS-1008E/1016E

intercom panel near water, or place objects containing liquid on it. Do not expose an

ICS-1008E/1016E intercom panel to splashing or dripping water.

(2) For proper ventilation, make sure ventilation openings are not blocked.

Install the ICS-1008E/1016E according to the directions in the Installation

Chapter of this manual.

(3) Do not install an ICS-1008E/1016E intercom panel near a heat source such

as a radiator, heat register, stove, or other apparatus (including amplifiers) that

produces heat. Do not place naked flame sources such as candles on or near a

panel.

(4) Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades, with one blade wider than the other. A grounding-

type plug has two blades and a third grounding prong. The wide blade or the third

prong is provided for your safety. If the provided plug does not fit into your

outlet, consult an electrician for replacement of the obsolete outlet.

(5) Protect the power plug from being walked on or pinched particularly at

plugs, convenience receptacles, and the point where they exit from the panel

chassis.

(6) Only use attachments/accessories specified by Clear-Com Communication

Systems.

(7) Unplug the ICS-1008E/1016E panel during lightning storms or when

unused for long periods of time.

(8) Refer all servicing to qualified service personnel. Servicing is required

when:

The ICS-1008E/1016E panel has been damaged in any way, such as when

a power-supply cord or plug is damaged.

Liquid has been spilled or objects have fallen into the ICS-1008E/1016E

panel chassis.

The ICS-1008E/1016E panel has been exposed to rain or moisture.

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The ICS-1008E/1016E panel does not operate normally.

The ICS-1008E/1016E panel has been dropped.

Please familiarize yourself with the safety symbols in Figure 1-1. When you see

these symbols on an ICS-1008E/1016E intercom panel, they warn you of the

potential danger of electric shock if the station is used improperly. They also refer

you to important operating and maintenance instructions in the manual.

This symbol alerts you to the presence of uninsulated dangerous voltage within

the product's enclosure that might be of sufficient magnitude to constitute a risk

of electric shock. Do not open the product's case.

This symbol informs you that important operating and maintenance instructions

are included in the literature accompanying this product.

This symbol alerts you to the presence of

uninsulated dangerous voltage within the

product's enclosure that might be of sufficient

magnitude to constitute a risk of electric

shock. Do not open the product's case.

This symbol informs you that important

operating and main- tenance instructions are

included in the literature accompanying this

product.

Figure 1-1 Safety Symbols

CAUTION

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1Operation

1.1 Introduction

This chapter describes the features and functions of the ICS-1016E and ICS-

1008E panels used with Eclipse systems. Panel operators can use this manual

after the Eclipse system has been correctly installed and configured. For

installation information, see the chapter on installation in this manual, for

troubleshooting and maintenance information, see the maintenance chapter and

for programming information, see the Eclipse Configuration System (ECS)

manual.

1.2 Description

The ICS-1016E, ICS-1008E, and EXP-1016E each require 1 RU (1.75-in.) of

mounting space on a rack panel.

The ICS-1016E has 30 talk/listen and the ICS-1008E has 14 talk/listen buttons.

Each also has six function buttons and the following features:

back-lit, bi-color LED buttons illuminate at different levels to indicate

conditions

individually programmable buttons can be designated as talk, listen, or

talk with listen

individually adjustable listen levels

momentary/latching buttons can be individually programed as momentary

only

answer-back button

call-waiting tallies

controls for sidetone, microphone gains, page override, and speaker mute

programming via a configuration computer or the ICS-2003E Master

Intercom Panel.

1.2.1 ICS-1016E/ICS-1008E front-panel controls and indicators

The panels are identical, except for their number of talk/listen buttons. Each panel

has the following front-panel controls and indicators, unless indicated otherwise:

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panel microphone connector

headset connector

30 talk/listen buttons (ICS-1016E)

14 talk/listen buttons (ICS-1008E)

answer-back button

clear button

six function buttons

intercom volume control.

Figure 1-1: ICS-1016E Front Panel

Figure 1-2: ICS-1008E Front Panel

Note: For convenience and ease of use, you can print out labels for panel keys from the

EHX configuration software. Open EHX and navigate to

Matrix>Configuration>Panels>Panel XX (where Panel XX is the required ICS

panel). Find Print Keys at the top of the configuration screen towards the right

side.

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Panel Microphone Connector

This connector allows panel operators to use a panel microphone (see “Panel Mic”

on page 1-5). Plugging in a panel microphone will initially cause the panel to

switch to panel-microphone operation and will turn the headset microphone off.

Headset Connector

The headset connector provides a front-panel connection for a headset. Plugging

in a headset will initially cause the panel to switch to

headset-microphone operation and will turn the speaker off. Unplugging the

headset will cause the panel to switch to panel-microphone operation and will turn

the speaker on.

Talk/Listen Buttons

Each talk/listen button can be programmed through the configuration program or

an appropriately configured ICS-2008E Master Intercom Panel as a talk (red),

listen (yellow), or talk with listen (red). The button color will be dim to indicate it

has a programmed label and is available for selection. When selected it will

become bright to indicate it is active.

Following are descriptions of what the panel’s other indicators mean.

Communication-Error Indicator

If the ICS-1016E/ICS-1008E should lose data communication with the matrix

frame, the talk/listen buttons will flash bright red at a slow rate. When data

communication is restored, the panel will automatically return to normal

operation.

Monitoring/Eavesdropping Indicators

If any other panel begins monitoring a panel, a beep (the monitoring-alert tone)

will sound at the panel.

To inhibit the monitoring-alert tone, use the “Configure-Local Preferences” menu

in the configuration program.

Call-Waiting Indicator

If a panel calls another panel with a button programmed for that label, the button

will rapidly flash bright red. This flashing is a call-waiting tally. To answer the

incoming call, push the indicated talk/listen or the “Ans Back” button. The call-

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waiting tally can be cleared either by answering the call or by letting the answer-

back, auto-clear time, which is set in the configuration program, lapse.

If another panel calls a panel without a button programmed for that label, it will

be placed in the answer-back stack (see “Removing Labels From the Answer-Back

Stack” on page 1-5).

In-Use Tally Indicator

If a talk/listen button is assigned to a label and another panel is currently using

that label, the button will double-flash once per second to indicate the label is in

use. This tally must be specifically enabled from the configuration software.

Telephone Off-Hook Tally Indicator

When a telephone interface is assigned to a talk/listen button, the button will

flash once per second if that telephone is off the hook. This tally must be enabled

from the configuration program.

Radio Receiver Active Tally Indicator

When a two-way radio interface port is assigned to a talk/listen button, the button

will flash once per second when that radio’s receiver is active. This tally must be

enabled from the configuration program.

Panel Connected Tally Indicator

This tally is used when a panel is connected to the frame by a high-speed data

line (such as an ISDN or T1 line) that might be

inactive periodically. The talk/listen button for any such panel will flash once per

second when any such panel is on-line. This tally must be enabled from the

configuration program.

Answer-Back Facility

The “Ans Back” button is used to answer calls to a panel from other panels or

interfaces not assigned to a that panel’s talk/listen buttons. When these calls

arrive:

The “Ans Back” button will flash bright red.

The calling panel’s label will be temporarily assigned to the panel’s “Ans

Back” button.

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These two conditions will continue until the call is answered, or until the answer-

back, time-out period lapses and the caller’s label is automatically removed. To

answer the call, push the “Ans Back” button. The button will turn bright red,

indicating an active talk path to the caller. The talk path is active for as long as

the button is held down.

Note: The “Ans Back” button cannot be latched; it is a momentary-only function.

To manually remove the caller’s label from the “Ans Back” button, push the

“Clear” button. The label assignment will be removed automatically after the

answer-back, time-out period lapses. If another call (or calls) comes in while

answering a call using the “Ans Back” button:

The user will hear the caller’s voice.

The calling panel’s label will be placed in the panel’s answer-back stack.

To answer the next caller:

1) Release the “Ans Back” button.

2) Push the “Clear” button to remove the current caller’s label.

3) Push the “Ans Back” button to talk to the next caller.

Removing Labels From the Answer-Back Stack

Any label will be automatically removed from the stack if it is not answered within

a certain time interval, which is set by the answer-back, auto-clear time in the

configuration program.

To manually remove a label from the answer-back stack press the “Clear” button.

Clear Button

The “Clear” button, located on the far left in the first row, removes the current

caller’s label from the “Ans Back” button.

Function Buttons

The function buttons are located on the right-hand side of the front panel.

Mic

This button activates the panel or headset microphone, whichever has been

selected with the “Panel Mic” button. The button will be bright yellow when the

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