Cisco Small Business Pro SPA 504G Reference guide

Telephone Quick Reference Card

Cisco SPA504G

Display

Handset

Message Waiting

Indicator

Navigation

Keys

Numeric

Keypad

Soft

Keys

Line

Keys

Controls

Voicemail

Message Waiting Indicator LED and individ-

ual line envelope icon indicate a message is

waiting. A stutter tone will replace the normal

dial tone.

Listen to Voice Messages

1. Press the envelope button to access

voice mail

2. Enter your PIN

3. Follow voice prompts to listen to

messages

Consulted Call Transfer

1. While on a call press the xfer soft key

2. Call the number to which you want

to transfer the call and press the dial

soft key

3. When the other party answers

announce the call and/or press the

xfer soft key button a second time to

transfer the call

3-Way Conference Calls

Initiating a 3-way conference call

1. Call the ﬁrst party

2. Press the conf soft key to put the ﬁrst

party on hold

3. Call the second party

4. When the second party answers, press

the conf soft key to connect all parties

together

Navigation Wheel

The navigation wheel is used to select items

on the phone display. Press the arrows to scroll

left, right, up or down.

We’re here to help.

For technical support, call:

HV_QRG_SPA504G_3.17

1-855-971-1300

Visit wavebusiness.com/hostedvoice for more information.

Telephone User Controls

Feature Code Result

All Call Forwarding - Enable

All Call Forwarding - Disable

Busy Call Forwarding - Enable

Busy Call Forwarding - Disable

Call Forwarding No Answer - Enable

Call Forwarding No Answer - Disable

Selective Call Forwarding - Enable

Selective Call Forwarding - Disable

Call Park

Call Retrieve (from Park)

Calling Name/Number Delivery - Enable

Calling Name/Number Delivery - Disable

Last Call Return

Voicemail - Retrieve Messages

Call Trace

Call Pick Up

Directed Call Pick Up

Speed Calling - Add Two-Digit Code

Speed Calling - Speed Dial Using a Code

Find Me Follow Me - Enable

Find Me Follow Me - Disable

Do Not Disturb - Enable

Do Not Disturb - Disable

*72+Num+dial

*73

*347+Num+dial

*348

*349+Num+dial

*350

*63

*83

xfer *13

*14+Orbit

*65

*85

*69

*57

*11

*12

*75

10-49+dial

*55

*56

*78

*79

Forwards all calls to an extension or telephone number

Deactivate All Call Forwarding

Forwards a call when the dialed extension is busy

Deactivate Busy Call Forwarding

Forwards a call when the dialed extension is not answered

Deactivate Call Forwarding No Answer

Forwards calls from speciﬁc incoming number

Disables selective call forwarding

Parks a call at any of 5 Orbit addresses

Retrieves a parked call

Enables the display of the calling line ID on all calls

Prevents the display of the calling line ID on a single call

Return a call to the phone number of the last call received

Call to voicemail

Traces the origin of the last call received

Picks up a call ringing within the same business group

Picks up a call ringing at another extension

Enter the speed dial code followed by the number to which the code maps

Dial the assigned speed dial code

Enables Find Me Follow Me

Disables Find Me Follow Me

Sends calls to voicemail without ringing the phone

Deactivates Do Not Disturb

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