Cisco DVD-ROM Installation and operation manual

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

78-16489-01

Cisco MeetingPlace Audio Server Release 5.2

DVD-ROM Upgrade Procedure

Cisco MeetingPlace Audio Server Release 5.2 supports a new DVD-ROM drive that replaces the Travan

NS20 tape drive.

Note You must upgrade the Cisco MeetingPlace 8112 before upgrading Cisco MeetingPlace Audio Server

Release 5.0.2 or Release 5.1.0 to Release 5.2.

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure provides instructions for

removing the Travan NS20 tape drive and installing the DVD-ROM drive. For regulatory and compliance

information for Cisco MeetingPlace Audio Servers, see Regulatory Compliance and Safety Information

for Cisco MeetingPlace Products.

Contents

•Audience, page 1

•Scope, page 2

•Required Hardware and Software, page 2

•Required Tools and Equipment, page 3

•How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM, page 3

•Additional References, page 15

•Obtaining Documentation, page 16

•Documentation Feedback, page 17

•Cisco Product Security Overview

•Obtaining Technical Assistance, page 18

•Obtaining Additional Publications and Information, page 19

Audience

This upgrade procedure is for Network Consulting Engineers (NCE) or fully trained Cisco partners.

Scope

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Scope

This document provides instructions for removing the tape drive and installing the DVD-ROM drive in

to the Cisco MeetingPlace 8112.

To locate additional information about the Cisco MeetingPlace 8112 or other Cisco MeetingPlace

products, see the “Additional References” section on page 15.

Required Hardware and Software

You need the following hardware and software to upgrade to the Cisco MeetingPlace Audio Server

Release 5.2 DVD-ROM:

Required Hardware and Software

The following is required to upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM:

•MP-8112-DVD-KIT=Cisco MeetingPlace 8112 DVD-ROM Retrofit Kit

•Cisco MeetingPlace 8112 DVD-ROM Kit (must be returned)—Contact your NCE to obtain this kit,

which contains the following items:

–

BIOS 5.2 IDE Enable Diskette

–

Update Diskette for M3 DVD-ROM Retrofit Kit

–

Cisco MeetingPlace 8112 power cable for hard drives, CD-ROM, and floppy drive

–

Internal 4-drop SCSI cable

–

7” VGA monitor

–

Slim keyboard

In addition to the software in the Cisco MeetingPlace 8112 DVD-ROM Kit, the following software is

required:

Note When you upgrade from Cisco MeetingPlace Audio Server Release 5.0.2 or Release 5.1.0 to

Release 5.2, you must upgrade the hardware before you upgrade the software.

•MP-AUDIO-CD-5.2.0=Cisco MeetingPlace 8100 Audio Conference Software 5.2.0 Media Kit

•MP-MT-CD-5.2.0=Cisco MeetingPlace MeetingTime 5.2.0 Media Kit

•MP-BACKUP-CD5.2.0=Cisco MeetingPlace Network Backup Gateway 5.2 Media Kit

Recommended Hardware

We recommend that you have the following hardware for contingency:

•MP-8112-CPU=Cisco MeetingPlace 8112 CPU Card

Required Tools and Equipment

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Required Tools and Equipment

To upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM, you need the following

tools and equipment:

•Computer with terminal emulation software installed

•DB9-female-to-DB9-female null-modem cable

•Phillips #2 screwdriver

•ESD protection

•Small flashlight

•Blank diskette

•Releasable cable tie

How to Upgrade to the Cisco MeetingPlace Audio Server

Release 5.2 DVD-ROM

To upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM, perform the following

procedures in the order shown:

•Saving the License Keys, page 3

•Powering Down the Cisco MeetingPlace 8112, page 4

•Removing the Tape Drive from the Cisco MeetingPlace 8112, page 4

•Installing the DVD-ROM Drive into the Cisco MeetingPlace 8112, page 7

•Upgrading the Cisco MeetingPlace 8112 BIOS, page 9

•Troubleshooting BIOS Upgrade Failure, page 11

•Installing the DVD-ROM Drive Software, page 13

•Verifying the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade, page 14

Saving the License Keys

To save the license keys, perform the following steps:

Step 1 By using the null-modem cable, connect the laptop to the COM1 service port on the front of the

Cisco MeetingPlace 8112.

Step 2 Through a Telnet session or HyperTerminal, log in as a technician.

The tech$ prompt appears.

Step 3 Insert a blank disk into the floppy disk drive.

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Step 4 To save the license keys, enter savelicense.

You can use these license keys if you need to reinstall the original CPU.

Step 5 Remove the disk from the floppy disk drive.

Powering Down the Cisco MeetingPlace 8112

To power down the Cisco MeetingPlace 8112, perform the following steps:

Step 1 At the tech$ prompt, enter halt disable.

Step 2 To power down the system, enter yand press Enter.

Step 3 Wait for the “**** LynxOS is down ****” message to appear.

Step 4 Turn the power switch to the off position.

Step 5 Unplug the main power cable from the server.

Removing the Tape Drive from the Cisco MeetingPlace 8112

To remove the tape drive from the Cisco MeetingPlace 8112, perform the following steps:

Step 1 From the back of the Cisco MeetingPlace 8112, loosen the screws on the floppy disk housing, located

on the upper left side.

Step 2 Slowly slide out the floppy disk housing and secure the housing to the back of the

Cisco MeetingPlace 8112 with a releasable tie wrap, as shown in Figure 1.

Figure 1 Secured Floppy Disk Housing

Caution Do not allow the housing to hang by the attached cables.

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Step 3 Disconnect the power cable, a small connector with four connected wires, from the floppy disk drive in

the housing, as shown in Figure 2.

Figure 2 Floppy Disk Drive Inside the Housing

Step 4 Follow the internal pale yellow SCSI cable, as shown in Figure 2, from the floppy disk drive to identify

its connection to the tape drive, located at the top right and partially covered by the backplane.

Step 5 Disconnect the SCSI cable from the tape drive.

Caution Do not to pull off the cable from the hard drives.

Step 6 Follow the power cable that you disconnected in Step 3 to the power source connector at the PWR1

receptacle, which is labeled on the backplane power source, as shown in Figure 3.

Figure 3 PWR1 Receptacle

Step 7 Disconnect the connector at PWR1.

Power Cable

SCSI Cable

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

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Step 8 Remove the power cable from the top disk drive on the top left from back of server, as shown in Figure 4.

Note There are two cables connected: the pale yellow SCSI cable and the power cable. Do not remove the

SCSI cable from the disk drive.

You may need to move other cables out of the way to see the connector. Make sure that the power cable

is not tangled with other cables. The power cable will need to extend when you slide out with the tape

drive.

Figure 4 Power Cable Connector on Top Disk Drive

Step 9 At the front of the Cisco MeetingPlace 8112, remove the faceplate to the drive bay by loosening the four

screws at the corners of the drive bay.

Note Do not turn the drive keys.

Power Cable Connector

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

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Step 10 Loosen the two screws holding the tape drive in the drive bay, as shown in Figure 5.

Figure 5 Captive Screws on the Drive Bay

Step 11 Slowly slide out the tape drive. You should be able to slide out the tape drive such that it narrowly clears

the bay.

Tip If you cannot slide out the tape drive, go to the back of the server to see what is preventing the tape drive

from sliding out.

Step 12 Disconnect the power cable from the tape drive.

Step 13 Remove the tape drive.

Installing the DVD-ROM Drive into the Cisco MeetingPlace 8112

Step 1 Connect one end of the IDE cable to the DVD-ROM drive. The IDE cable is keyed, as shown in Figure 6,

and can only be connected one way.

Figure 6 IDE Cable

Step 2 From the front of the server, hold the DVD-ROM drive with the ejector button on the top and place the

IDE cable, connector end first, into the drive bay.

Step 3 Slide in the IDE cable into the drive bay as far as possible so that you can access the cable from the back

of the Cisco MeetingPlace 8112.

Step 4 Connect the power cable, the previous tape drive power cable, to the DVD-ROM drive.

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Step 5 If you have to pull out the power cable to connect it to the DVD-ROM drive, make sure that you put the

power cable back into the drive bay. Slide the power cable back in as far as possible so that you can

access the cable from the back of the server.

Step 6 Slide the DVD-ROM drive into the drive bay. You may not be able to fully insert the DVD-ROM drive

because the IDE cable may bunch up.

Step 7 Go to the back of server and carefully straighten out the IDE cable.

Step 8 Verify that the IDE cable clips are open and insert the IDE cable connector to the PIDEA receptacle,

located above the PWR1 receptacle, as shown in Figure 7.

When you push in the connector, the top and bottom clips of the receptacle secure the connector.

Figure 7 PIDEA Receptacle

Step 9 Reconnect the power cable connector with the red wire on top to the disk drive, located at top left. This

connector is keyed and can only be inserted one way.

Step 10 Reconnect the power cable connector with the red wire on top to the PWR1 receptacle. Use a flashlight

to ensure proper connection. This connector is keyed and can only be inserted one way.

Caution If you do not reconnect the power cable connector properly, the server will be damaged and will not boot

up.

Step 11 Go to the front of the server and insert fully the DVD-ROM drive into the drive bay and tighten the

captive screws.

Step 12 Replace the face plate of the drive bay and fasten the four screws.

Step 13 After completing the installation, verify all the connections.

Step 14 Remove the releasable tie wrap that is securing the floppy drive housing to the back of the server.

Step 15 Reconnect the power cable connector with the red wire on top to the floppy disk drive. This connector

is keyed and can only be inserted one way.

Step 16 Slide the floppy drive housing back into the server and fasten the four screws. Take care not to pinch any

cables.

PIDEA Receptacle

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM Upgrade Procedure

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Upgrading the Cisco MeetingPlace 8112 BIOS

Caution During this process, ensure that the power to the Cisco MeetingPlace 8112 is not turned off at any time.

To upgrade the Cisco MeetingPlace 8112 server BIOS, perform the following steps:

Step 1 Attach the monitor (LILLIPUT) to the Video port on the CPU card of the Cisco MeetingPlace 8112.

Step 2 Attach the power cable to the monitor (LILLIPUT) and power source.

Step 3 Attach the keyboard to the Keyboard/Mouse port on the CPU card of the Cisco MeetingPlace 8112.

Step 4 Turn on the monitor (LILLIPUT).

Step 5 Plug in the main power cable to the Cisco MeetingPlace 8112 and switch the server power to ON.

Step 6 To get the log in prompt, press enter a couple of times; then, log in as a technician.

Step 7 At the tech$ prompt, enter restart disable.

The server will start to come up immediately, and you will see “Press F2 to Enter Set Up” on the bottom

left side of the monitor (LILLIPUT).

Step 8 To enter setup mode, press F2.

The BIOS Setup Utility appears, as shown in Figure 8.

Figure 8 BIOS Setup Utility Main Screen

How to Upgrade to the Cisco MeetingPlace Audio Server Release 5.2 DVD-ROM

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Step 9 By using the right arrow key, choose Advanced, as shown in Figure 9.

Figure 9 Advanced Screen

Step 10 By using the down arrow key, choose Embedded Flash, as shown in Figure 9, and press Enter.

Step 11 In the Task Section of the Embedded Flash screen, press Enter.

Step 12 By using the down arrow, choose Program BIOS, as shown in Figure 10, and press Enter.

Figure 10 Embedded Flash Screen

Step 13 Verify that Device is set to Diskette Drive, as shown in Figure 10.

If Device is not set to Disk Drive, use the down arrow key to choose Device and use the + key ('shift' '+'

key) combination to choose Diskette Drive.

Step 14 Insert the BIOS 5.2 upgrade diskette into the floppy disk drive.

Step 15 By using the down arrow, choose Execute and press Enter, as shown in Figure 10.

It may take up several minutes for the upgrade to begin. The Cisco MeetingPlace 8112 restarts.

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