Cisco 8811 Owner's manual

Accessibility Features for the Cisco IP Phone

8800 Series

First Published: 2014-05-29

Last Modified: 2016-11-23

Accessibility Features for the Cisco IP Phone 8800 Series

The Cisco IP Phones 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 provide accessibility features for the

blind, and the visually, hearing, and mobility impaired. Because many of these features are standard, they can

be used by users with disabilities without requiring any special configuration.

In this document, the term phone support pages refers to the web pages that users can access to set up certain

features. For Cisco Unified Communications Manager (Release 10.0 and later), these pages are the Self Care

Portal. For Cisco Unified Communications Manager (Release 9.1 and earlier), these pages are the User Options

web pages.

For additional information, see the phone User Guide, located here: http://www.cisco.com/c/en/us/support/

collaboration-endpoints/unified-ip-phone-8800-series/products-user-guide-list.html

Cisco is committed to designing and delivering accessible products and technologies to meet the needs of

your organization. You can find more information about Cisco and its commitment to accessibility at this

URL: http://www.cisco.com/go/accessibility

Accessibility Features for the Cisco IP Phone 8800 Series

Hearing-Impaired Accessibility Features

Your phone comes with standard accessibility features that require little or no setup.

Figure 1: Hearing-Impaired Accessibility Features

—

Cisco IP Phone 8861 Shown

Table 1: Hearing-Impaired Accessibility Features

DescriptionAccessibility FeatureItem

This lighted strip is visible from all angles. Your phone

also provides an audible message-waiting indicator.

To change the light or the audible voice-message

indicator, sign in to the Self Care portal and access the

message-indicator settings. You can change each setting

to on or off.

Your administrator can also change your settings.

Visual message-waiting indicator

(handset)

Accessibility Features for the Cisco IP Phone 8800 Series

Hearing-Impaired Accessibility Features

DescriptionAccessibility FeatureItem

•Toggle the Mute and Speakerphone buttons on

and off to indicate the phone state.

•Use the Mute button to toggle the microphone on

or off. When the microphone is muted, the button

is lit.

•Use the Speakerphone button to toggle the

speakerphone on or off. When the speakerphone

is on, the button is lit.

Visual notification of phone state2

•Select Applications >Preferences.

•Adjust the volume level for the phone ring. While

the handset is in the cradle and the headset and

speakerphone buttons are off, press Volume to

raise or lower the volume.

Your administrator can also change your settings.

Adjustable ringtone, pitch, and volume3

Cisco IP Phone handsets support third-party inline

amplifiers. You attach an amplifier to the handset and

cord and it sits between the handset and the IP phone.

Your phone supports these third-party inline amplifiers:

•Clarity HA-40 Inline Amplifier for Corded Phone.

•Plantronics EHA40 Inline Amplifier.

Inline-amplifier support (handset)4

Supports these accessibility features:

•Hearing-aid compatible.

•Magnetic coupling of the hearing aid.

•Federal Communications Commission (FCC)

loudness requirements for the Americans with

Disabilities Act (ADA).

•Section 508 loudness requirements, which are met

by using industry-standard inline handset

amplifiers.

Hearing aid compatible (HAC) handset5

Accessibility Features for the Cisco IP Phone 8800 Series

Hearing-Impaired Accessibility Features

DescriptionAccessibility FeatureItem

Cisco IP Phones support these TTY and TDD features:

•Acoustic or direct connect TTYs from

industry-leading manufacturers.

•Real-time text transmission over phone lines.

•Hearing and voice carry over phones

(HCO/VCO).

•VoIP network operating at G.711.

For information about setting up TTY, contact your

administrator.

Acoustic coupled TTY and TDD

support (handset)

Accessibility Features for the Cisco IP Phone 8800 Series

Hearing-Impaired Accessibility Features

Vision-Impaired and Blind Accessibility Features

Your phone comes with standard accessibility features that require little or no setup.

Figure 2: Vision-Impaired and Blind Accessibility Features

—

Cisco IP Phone 8861 Shown

Table 2: Vision-Impaired and Blind Accessibility Features

DescriptionAccessibility FeatureItem

Alerts you to an incoming call. The handset light strip

flashes during incoming calls and stays lit when a

voicemail message is received.

High-contrast visual and audible

alert of incoming call

Accessibility Features for the Cisco IP Phone 8800 Series

Vision-Impaired and Blind Accessibility Features

DescriptionAccessibility FeatureItem

Use line buttons to start, answer, or switch to a call on a

particular line.

Features, such as speed dial, line status, privacy, do not

disturb (DND), and service URLs, can be assigned to

feature buttons.

Your administrator sets up programmable feature buttons

on your phone.

Use session buttons to perform tasks, such as answering

a call or resuming a held call.

Colors indicate your phone's status:

•Green, steady—Active call or two-way intercom

call

•Green, flashing—Held call

•Amber, steady—Privacy in use, one-way intercom

call, DND active, or signed in to hunt group

•Amber, flashing—Incoming call or reverting call

•Red, steady—Remote line in use (shared line or line

status)

•Red, flashing—Remote line on hold

Line, feature, and session buttons

on the Cisco IP Phone

•Line and feature buttons are

to the left of the LCD.

Session buttons are to the

right of the LCD.

•For locales that read right to

left, such as Arabic, session

buttons are on the left and

the line and feature buttons

are on the right.

Allows you to adjust your phone screen's brightness.Back-lit color LCD screen on the

Cisco IP Phone

•The Cisco IP Phone 8811 has

a grayscale LCD with

adjustable contrast.

Provide access to special functions. The functions are

displayed on the LCD.

Softkeys

•These are large buttons just

below the LCD.

Accessibility Features for the Cisco IP Phone 8800 Series

Vision-Impaired and Blind Accessibility Features

DescriptionAccessibility FeatureItem

Use the Navigation ring to move up, down, left, and right

in the phone LCD. The Select button is in the center of

the Navigation cluster.

Use the Back button to return to the previous screen or

menu.

Use the Release (End Call) button to end a call or

session.

Navigation Cluster (includes the

Navigation ring and the Select

button)

•The Navigation cluster is

located just above the

keypad.

•Back button to the left of the

Navigation cluster

•Release button to the right

of the Navigation cluster

Allow you to easily access your messages, applications,

and contacts.

Messages button, Applications

button, and Contacts button

•These three large buttons are

located to the left of the

keypad.

•In this group of buttons, the

Messages button is the

single button in the top row.

Below the Messages button,

the Applications button is

on the left, and the Contacts

button is on the right.

Allow you to use these functions on your phone.Hold button, Transfer button, and

Conference button

•These three large buttons are

located to the right of the

keypad.

•In this group, the Hold

button is the single button in

the top row. Below the Hold

button, the Transfer button

is on the left, and the

Conference button is on the

right.

Allows you to increase or decrease the ring volume or

the sound through the handset, headset, or speakerphone.

Press the right side of the rocker key to increase the

volume; press the left side of the rocker key to decrease

the volume.

Volume key

•This key is located at the

bottom left of the phone.

Accessibility Features for the Cisco IP Phone 8800 Series

Vision-Impaired and Blind Accessibility Features

DescriptionAccessibility FeatureItem

Allows you to use existing or familiar key positions. Key

5 has a nib.

Standard 12-key layout9

Provide audible notification of the phone state:

•Toggle the Headset,Mute, and Speakerphone

buttons on and off to indicate the phone state.

•Use the Headset button to toggle the headset on or

off. When the headset is on, the button is lit.

•Use the Mute button to toggle the microphone on

or off. When the microphone is muted, the button

is lit. When you turn on Mute, your phone beeps

once; when you turn off Mute, your phone beeps

twice.

•Use the Speakerphone button to toggle the

speakerphone on or off. When the speakerphone is

on, the button is lit.

Headset,Speakerphone, and

Mute buttons

•These buttons are located on

the bottom right of the

phone.

•In this group, the Mute

button is the single button in

the bottom row. Above the

Mute button, the Headset

button is on the left, and the

Speakerphone button is on

the right.

Adjustable Footstand

You can adjust the footstand to provide optimum phone display viewing and easy access to all buttons and

keys.

Mobility-Impaired Accessibility Features

Your phone comes with standard accessibility features that require little or no setup.

Accessibility Features for the Cisco IP Phone 8800 Series

Mobility-Impaired Accessibility Features

To check which phone model you have, press Applications and select Phone information. The Model

number field shows your phone model.

Figure 3: Mobility-Impaired Accessibility Features

—

Cisco IP Phone 8861 Shown

Accessibility Features for the Cisco IP Phone 8800 Series

Mobility-Impaired Accessibility Features

Table 3: Mobility-Impaired Accessibility Features

DescriptionAccessibility FeatureItem

Allow you to access the following features:

•Phone lines and intercom lines (line buttons)

•Speed-dial numbers (speed-dial buttons,

including the speed-dial line status feature)

•Web-based services, such as a personal

address book

•Phone features, such as privacy

Indicate your phone's status:

•Green, steady—Active call or two-way

intercom call

•Green, flashing—Held call

•Amber, steady—Privacy in use, one-way

intercom call, DND active, or signed in to

hunt group

•Amber, flashing—Incoming call or reverting

call

•Red, steady—Remote line in use (shared line

or Line Status)

Lighted buttons1

Allow you to easily access your phone applications,

voice messages, corporate and personal directories,

and calling features.

Large buttons to access Applications,

Messages,Contacts,Hold,Transfer,

and Conference

Indicates whether the speakerphone is on or off.

When the speakerphone is on, the button is lit.

Built-in speakerphone3

Allow you to easily locate your phone's keys. For

example, Key 5 has a nib, which you can use to

locate other key positions.

Tactile-discernible buttons and

functions, including a nib on Key 5

Cisco IP Phone 8800 Series Wall Mount Kit Accessibility

The Cisco IP Phone 8800 Series phones can be mounted on a wall using one of the following wall mount kits:

•Wallmount Kit for Cisco IP Phone 8800 Series—used to mount a single phone on the wall.

•Wallmount Kit for Cisco IP Phone 8800 Series with single KEM—used to mount a single phone with

one attached key expansion module on a wall.

Accessibility Features for the Cisco IP Phone 8800 Series

Cisco IP Phone 8800 Series Wall Mount Kit Accessibility

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