Cisco 7965 User manual

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www.newcastle.edu.au/17000

Cisco IP Phone Quick Reference Guide

7965 Model

How do I…

Dial an external number Press 0 (zero), then dial the number.

Transfer a Call

Press Transfer softkey, dial the number, then press Transfer again.

OR

Press End Call softkey, then Resume softkey, to return to the original

call.

Hold/Resume a call Press Hold/Resume softkey.

Pickup a call Press more softkey, then Pickup softkey.

Access Voicemail Press the messages button.

Forward my calls

immediately to voicemail

Press CFwdAll softkey , then messages button.

Press CFwdAll to cancel forwarding.

Change ring tone

1. Press settings button.

2. Press User Preferences

3. Press Rings

4. Press Default Ring

5. Press Select to display available rings

6. Scroll through the list and press Play to hear the ring.

7. To choose a ring, highlight it and press Select.

8. Press Save to confirm selection.

Change ring volume

While phone is on the hook, press Volume key

to adjust ringer volume.

Add a Speed Dial button Request Speed Dial button via 17000 Helpdesk.

Cisco 7965 Phone Layout

1

Programmable Buttons

Depending on configuration, programmable buttons provide

access to:

•Phone lines (line buttons) and intercom lines

•Speed-dial numbers (speed-dial buttons, including the BLF

speed-dial feature)

•Web-based services (for example, a Personal Address Book

button)

•Call features (for example, a Privacy, Hold, or Transfer

button)

2

Footstand Button

Enables you to adjust the angle of the phone base.

3

Display Button

Awakens the phone from sleep mode.

4

Messages Button

Auto-dials your voicemail service.

5

Directories Button

Opens/closes Directories menu. Use it to access call logs and

directories.

6

Help Button

Activates the Help Menu.

7

Settings Button

Opens/closes the Settings Menu. Use it to change phone screen

and ring settings.

8

Services Button

Opens/closes the Services Menu.

9

Volume Button

Controls the handset, headset and speakerphone volume (off-

hook), and the ringer volume (on-hook).

10

Speaker Button

Toggles the speakerphone on or off. When the speakerphone is

on, the button is lit.

11

Mute Button

Toggles the microphone on or off. When the microphone is on,

the button is lit.

12

Headset Button

Toggles the headset on or off. When the headset is on, the

button is lit.

13

4-Way Navigation Pad and

Select Button (centre)

Enables you to scroll through menus and highlight items. Use the

select button to select an item that is highlighted on the screen.

Navigation button

—

Scroll up and down to see menus and

highlight items, and right

and

left across

multi-column

displa

ys.

Select

button—Scroll

to highlight a line

using

the

Navigation

button

and then press

to

open a menu, play a ringer

item, or

a

ccess

other features, as described on the

screen.

14

Keypad

Enables you to dial phone numbers,

enter

letters, and

choose menu

items.

15

Softkey Buttons

Each activates a softkey option (displayed

on

your phone

screen

).

16

Handset light strip

Indicates an incoming call (flashing red) or new voice message

(steady red).

17

Phone Screen

Shows information about your phone such as directory number,

active call and line status, softkey options, speed dials, placed

calls, and phone menu listings.