Cisco 7961 User manual
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CISCO 7961 / 7941 IP PHONE
Telephone User Guide
Internal Calls
-Lift handset or Press Speaker or New Call soft key or Line Key
-Dial 7 + 3-digit extension number when calling from Cisco Phone extension to Nortel
Phone extension
-Dial 12 + 4-digit extension number when calling from Nortel Phone extension to
Cisco Phone extension
External Call (Outside Calls)
-Lift handset or Press Speaker or New Call soft key or Line Key
-Dial 9 + telephone number
Note: An AUTHORIZATION CODE is needed when placing a long distance call. After
dialing a long distance number, you will hear a tone. At the tone enter your Authorization
Code. If you need an authorization code, see your administrator.
Answering a Call
-Lift handset or Press Speaker button or Answer soft key or Incoming Line Key
Ending a Call
-Hang up a Press Speaker or EndCall soft key
Using Mute
-Press MUTE button (if light is RED- you cannot be heard)
-Press Lit MUTE button (if light is OFF- you can be heard)
Call Hold
-Press Hold soft key
-Press Resume soft key or Line Key to return to call
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Call Transfer to Another Extension
-Press Transfer soft key (caller is put on HOLD –you get Dial Tone)
-Dial Number
-Announce Call (Optional)
-Press Transfer soft key
NOTE: If an extension is busy, no answer or if you misdial, Press “EndCall” soft key,
“Resume” soft key or Line Key to return to original party
Conference Call
-Press “MORE” soft key, then the “CONFRN” soft key (caller(s) is/are put on hold –you
get dial tone)
-Dial internal or external number of consulted party (consult privately)
-When the call connects, press the “CONFRN” soft key again to conference in all parties
OR
-Press End Call, Resume soft keys to hang up with the New Caller and return to one’s
original party
NOTE: Only the initiator can add parties (up to three). If the initiator disconnects from the
conference the conference remains connected, but the remaining parties cannot add more
parties.
Call Forward
-Press CFwdAll soft key (hear two beeps)
-Dial the forward to number (flashing right arrow and display confirms forwarding)
Cancel
-Press CFwdALL soft key (hear one beep, display reminder off)
Note: You can Forward to Voicemail Direct –Press CFwdALL soft key enter 8588 or the
Messages button.
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Last Number Redial
-Lift handset, Press Redial soft key or press Redial (activates Speaker) or press other Line
key, Redial
Call Pickup
-Lift handset or Press Speaker button
-Press the MORE soft key and then Pickup soft key, then Answer soft key
Directory Calls (Missed, Received and Placed Calls)
-Press the Directories button
-Use Navigation / Scroll button (use up/down middle bar) for desired option
(Missed/Received/Placed)
-Press Select soft key to display list
-Press Dial soft key to speed call placed call or use EditDial soft key to adjust
Received Call number to Dial
To Exit: Press Exit soft key twice or Directories button once
Corporate Directory (Programmed by your System Administrator)
-Press the Directories button
-Use Navigation / Scroll button to select particular site
-Press Select soft key to display search options
-Use scroll key to select First Name, Last Name, Number option
-Use numbers corresponding to letters on dial pad for name or number
-If desired, Press Dial soft key to speed call
To Exit: Press Exit soft key twice
LCD Display Contrast
-Press the Settings button
-Select User Preferences
-Use NAVIGATION scroll button to select Contrast (choice #4)
-Press Select soft key
-Press Up or Down soft keys for desired light or dark display
-Press OK soft key then Save soft key then Exit soft key
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Ringer Type
-Press the Settings button
-Select User Preferences
-Use NAVIGATION scroll button to select Ring Type (choice #1)
-Press Select soft key twice ….Scroll through list types.
-Press Play soft key to hear choices
-Press Select soft key then OK soft keys when desired ring is heard
-Press Save soft key and then Exit soft key
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