Cisco 7961 User manual

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Table of contents

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Page 1 of 4

CISCO 7961 / 7941 IP PHONE

Telephone User Guide

Internal Calls

-Lift handset or Press Speaker or New Call soft key or Line Key

-Dial 7 + 3-digit extension number when calling from Cisco Phone extension to Nortel

Phone extension

-Dial 12 + 4-digit extension number when calling from Nortel Phone extension to

Cisco Phone extension

External Call (Outside Calls)

-Lift handset or Press Speaker or New Call soft key or Line Key

-Dial 9 + telephone number

Note: An AUTHORIZATION CODE is needed when placing a long distance call. After

dialing a long distance number, you will hear a tone. At the tone enter your Authorization

Code. If you need an authorization code, see your administrator.

Answering a Call

-Lift handset or Press Speaker button or Answer soft key or Incoming Line Key

Ending a Call

-Hang up a Press Speaker or EndCall soft key

Using Mute

-Press MUTE button (if light is RED- you cannot be heard)

-Press Lit MUTE button (if light is OFF- you can be heard)

Call Hold

-Press Hold soft key

-Press Resume soft key or Line Key to return to call

Page 2 of 4

Call Transfer to Another Extension

-Press Transfer soft key (caller is put on HOLD –you get Dial Tone)

-Dial Number

-Announce Call (Optional)

-Press Transfer soft key

NOTE: If an extension is busy, no answer or if you misdial, Press “EndCall” soft key,

“Resume” soft key or Line Key to return to original party

Conference Call

-Press “MORE” soft key, then the “CONFRN” soft key (caller(s) is/are put on hold –you

get dial tone)

-Dial internal or external number of consulted party (consult privately)

-When the call connects, press the “CONFRN” soft key again to conference in all parties

OR

-Press End Call, Resume soft keys to hang up with the New Caller and return to one’s

original party

NOTE: Only the initiator can add parties (up to three). If the initiator disconnects from the

conference the conference remains connected, but the remaining parties cannot add more

parties.

Call Forward

-Press CFwdAll soft key (hear two beeps)

-Dial the forward to number (flashing right arrow and display confirms forwarding)

Cancel

-Press CFwdALL soft key (hear one beep, display reminder off)

Note: You can Forward to Voicemail Direct –Press CFwdALL soft key enter 8588 or the

Messages button.

Page 3 of 4

Last Number Redial

-Lift handset, Press Redial soft key or press Redial (activates Speaker) or press other Line

key, Redial

Call Pickup

-Lift handset or Press Speaker button

-Press the MORE soft key and then Pickup soft key, then Answer soft key

Directory Calls (Missed, Received and Placed Calls)

-Press the Directories button

-Use Navigation / Scroll button (use up/down middle bar) for desired option

(Missed/Received/Placed)

-Press Select soft key to display list

-Press Dial soft key to speed call placed call or use EditDial soft key to adjust

Received Call number to Dial

To Exit: Press Exit soft key twice or Directories button once

Corporate Directory (Programmed by your System Administrator)

-Press the Directories button

-Use Navigation / Scroll button to select particular site

-Press Select soft key to display search options

-Use scroll key to select First Name, Last Name, Number option

-Use numbers corresponding to letters on dial pad for name or number

-If desired, Press Dial soft key to speed call

To Exit: Press Exit soft key twice

LCD Display Contrast

-Press the Settings button

-Select User Preferences

-Use NAVIGATION scroll button to select Contrast (choice #4)

-Press Select soft key

-Press Up or Down soft keys for desired light or dark display

-Press OK soft key then Save soft key then Exit soft key

Page 4 of 4

Ringer Type

-Press the Settings button

-Select User Preferences

-Use NAVIGATION scroll button to select Ring Type (choice #1)

-Press Select soft key twice ….Scroll through list types.

-Press Play soft key to hear choices

-Press Select soft key then OK soft keys when desired ring is heard

-Press Save soft key and then Exit soft key