Cisco 7911 User manual

Common Phone Tasks

Place a call Go off-hook before or after dialing a

number

Redial a

number Press Redial.

Hold/resume

a call Highlight the call, and press

Forward

phone Press more softkey, press CFwdAll,

enter the 4-digit extension or press

the Msgs softkey to forward to

voicemail. Note: Do not forward

the phone to voicemail by

forwarding to x5000, it will not

work correctly.

Transfer a

call Press Transfer, dial the number,

then press Transfer again.

Conference

Call Press, more > Confrn, dial the

participant, then press Confrn

again.

Call Pickup Lift the handset, press PickUp

Call Forwarding enabled

Call on hold

Connected call

Off-hook

On-hook

Incoming call

Shared line in use

Handset in use

Speaker in use (Monitor only)

Message Waiting

Option selected

Feature enabled

Phone Screen Icons

1Phone Screen Displays phone menus and call activity including caller ID, call duration, and call

state

2Cisco IP Phone

series Indicates your Cisco IP Phone model.

3Softkey buttons Each activates a softkey option displayed on your phone screen.

4Navigation button Allows you to scroll through menu items.

5Applications menu

button Displays the Applications menu that provides access to phone logs and

directories, settings, and services.

6Hold button Places the active call on hold, resumes a call on hold, and switches between an

active call and a call on hold.

7Keypad Allows you to dial phone numbers, enter letters, and choose menu items.

8Volume button Controls the handset, headset, speaker, and ringer volume.

9Handset w/ light strip The light strip on the handset indicates an incoming call or new voice message.

AbbrDial Dial using a speed-dial index

numbe

Answer Answer a call

CallBack Receive notification when a

busy extension becomes

available

Cancel Cancel an action or exit a screen

without applying changes

CFwdALL Setu

/call call forwardin

Clear Delete records or settin

Close Close current window

ConfList View conference

artici

ants

Confrn Create a conference call

Delete Remove characters to the right

of the cursor when using

EditDial

Details Opens the Details call record for

a multiparty call in the Missed

Calls and Received Call logs

Dial Dial a

hone numbe

DirTrfr Transfer two calls to each other

EditDial Edit a number in a call lo

EndCall Disconnect the current call

Erase Reset settings to their defaults

Exit Return to the

revious screen

Hlo

out of hunt

rou

iDivert Send a call directly to voicemail

Join Join several calls on a single line

to create a conference

Monitor Listen to a call on the s

eake

MonOff Disable the Monitor function

more Dis

additional softke

sDial the voicemail s

ste

NewCall Make a new call

PickUp Answer a call within your group

Softkey Definitions

*Note: Not all softkeys are available on all phones

Redial Redial the most recently dialed

numbe

Remove Remove a conference participant

RmLstC Drop the last party added to a

conference call

Search Search for a director

listin

Transfer Transfer a call

date Refresh content on screen

<< Delete entered characters

>> Move through entered characters

Softkey Definitions (cont.)

Dial from a call log Press and select Directories

> Missed Calls, Placed Calls,

or Received Calls. Scroll to the

number to call and press Dial.

Dial from a

corporate directory Press and select Directories

> Corporate Directory. Enter

letters and press Search. Scroll

to correct person and press Dial.

Call Logs and Directories

911 Calls and Location Enforcement

Your phone will prompt you to enter the

location of your phone. It is very important you

enter this information as accurately as possible;

this information is provided to the campus police

when your phone dials 911. If you need help

entering this information, please visit

www.umkc.edu/is/nt/ip911.asp.

If you need further assistance, please call

the Telecommunications Help Line at

816-235-1191

Last Edited: 7/17/2007

Cisco IP Phone 7911

Quick Reference User Guide

UMKC Information Services

www.umkc.edu/is

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