Cisco EPC3928 DOCSIS User manual

OL-29161-01

CiscoModel DPC3928/EPC3928

DOCSIS/EuroDOCSIS 3.0 8x4

WirelessResidentialGateway with

EmbeddedDigital Voice Adapter

User Guide

PleaseRead

Important

Please read this entire guide. If this guide provides installation or operation

instructions, give particular attention to all safety statements included in this guide.

Notices

TrademarkAcknowledgments

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its

affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this

URL: www.cisco.com/go/trademarks. DOCSIS is a registered trademark of Cable

Television Laboratories, Inc. EuroDOCSIS, EuroPacketCable, and PacketCable are

trademarks of Cable Television Laboratories, Inc. The Wi-Fi Protected Setup mark is

a mark of the Wi-Fi Alliance. Wi-Fi Protected Setup is a trademark of the Wi-Fi

Alliance.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between

Cisco and any other company. (1110R)

Publication Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may

appear in this publication. We reserve the right to change this publication at any

time without notice. This document is not to be construed as conferring by

implication, estoppel, or otherwise any license or right under any copyright or

patent, whether or not the use of any information in this document employs an

invention claimed in any existing or later issued patent.

Disclaimer

The maximum performance for wireless is derived from IEEE Standard 802.11

specifications. Actual performance can vary, including lower wireless network

capacity, data throughput rate, range and coverage. Performance depends on many

factors, conditions and variables, including distance from the access point, volume of

network traffic, building materials and construction, operating system used, mix of

wireless products used, interference and other adverse conditions.

Software andFirmware Use

The software described in this document is protected by copyright law and

furnished to you under a license agreement. You may only use or copy this software

in accordance with the terms of your license agreement.

The firmware in this equipment is protected by copyright law. You may only use the

firmware in the equipment in which it is provided. Any reproduction or distribution

of this firmware, or any portion of it, without our express written consent is

prohibited.

America.

Information in this publication is subject to change without notice. No part of this

publication may be reproduced or transmitted in any form, by photocopy,

microfilm, xerography, or any other means, or incorporated into any information

retrieval system, electronic or mechanical, for any purpose, without the express

permission of Cisco Systems, Inc.

OL-29161-01 iii

Contents

IMPORTANT SAFETYINSTRUCTIONS vii

United States FCC Compliance xi

CE Compliance xiii

Chapter 1 IntroducingtheDOCSISWirelessResidentialVoice

Gateway 1

Introduction .........................................................................................................................2

What's In th e Carto n? ..........................................................................................................3

Fro nt Panel Descr iption ......................................................................................................5

Back Panel Description .......................................................................................................7

Chapter 2 Installing theDOCSISWireless ResidentialVoice

Gateway 9

Installation P reparatio ns ...................................................................................................10

Install the Wireless Residential Voice Gateway ..............................................................18

Chapter 3 Operation of Front Panel Indicators 21

Initial Power Up, Calibratio n, and Registration (AC Power Applied)..........................22

Normal Op eratio ns (AC Power Applied) .......................................................................24

Special Co nditions .............................................................................................................26

Chapter 4 Maintaining theBattery 27

Location of the Battery ......................................................................................................28

Battery Mai ntenanc e .........................................................................................................29

Chapter 5 TroubleshootingtheDOCSISWirelessResidential

Voice Gateway 31

Fre que ntly Ask ed Questio ns ............................................................................................32

Common Troubles hooting Issues ....................................................................................37

Tips for Improved Performa nce .......................................................................................39

Contents

iv OL-29161-01

Chapter 6 Customer Information 41

Index 43

NoticetoInstallers

The servicing instructions in this notice are for use by qualified service personnel only. To reduce the

risk of electric shock, do not perform any servicing other than that contained in the operating

instructions, unless you are qualified to do so.

Notice àl’attention desinstallateurs deréseaux câblés

Les instructions relatives aux interventions d’entretien, fournies dans la présente notice, s’adressent

exclusivement au personnel technique qualifié. Pour réduire les risques de chocs électriques, n’effectuer

aucune intervention autre que celles décrites dans le mode d'emploi et les instructions relatives au

fonctionnement, à moins que vous ne soyez qualifié pour ce faire.

MitteilungfürCATV-Techniker

Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes

Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine

Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind,

außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.

Avisoa losinstaladores desistemas CATV

Las instrucciones de reparación contenidas en el presente aviso son para uso exclusivo por parte de

personal de mantenimiento cualificado. Con el fin de reducir el riesgo de descarga eléctrica, no realice

ninguna otra operación de reparación distinta a las contenidas en las instrucciones de funcionamiento, a

menos que posea la cualificación necesaria para hacerlo.

20080814_Installer820_Intl

This manual suits for next models

Table of contents

Other Cisco Gateway manuals

Cisco

Cisco ASR 5000 Series Instruction Manual

Cisco

Cisco IC3000 Manual

Cisco

Cisco TES301 User manual

Cisco

Cisco DPC2434 User manual

Cisco

Cisco Linksys WAG54G2 User manual

Cisco

Cisco 3521 Service manual

Cisco

Cisco DPC3929 User manual

Cisco

Cisco Linksys SPA3102 User manual

Cisco

Cisco DDR2200 Series Operating instructions

Cisco

Cisco Explorer 9800 User manual

Cisco

Cisco Linksys WAG325N User manual

Cisco

Cisco Expressway CE1200 User manual

Cisco

Cisco TelePresence Advanced Media Gateway 3610 User manual

Cisco

Cisco RF Gateway 10 How to use

Cisco

Cisco Small Business Pro SA520 Troubleshooting guide

Cisco

Cisco Physical Access Gateway User manual

Cisco

Cisco Small Business Pro series Instruction Manual

Cisco

Cisco IG21 Series Manual

Cisco

Cisco DPC2325 User manual

Cisco

Cisco Linksys WAG310G User manual

Cisco

Cisco RF 1 User manual

Cisco

Cisco ASR 5000 Series Instruction Manual

Cisco

Cisco AS5400XM Instruction Manual

Cisco

Cisco 3527 PRI G Installation and operation manual

Popular Gateway manuals by other brands

LST

LST M500RFE-AS Specification sheet

Kinnex

Kinnex Media Gateway quick start guide

2N Telekomunikace

2N Telekomunikace 2N StarGate user manual

Mitsubishi Heavy Industries

Mitsubishi Heavy Industries Superlink SC-WBGW256 Original instructions

ZyXEL Communications

ZyXEL Communications ZYWALL2 ET 2WE user guide

Telsey

Telsey CPVA 500 - SIP Technical manual

RTA

RTA 460A-NNA4 Product user guide

Shaw

Shaw Gateway HDPVR user manual

ABB

ABB VSN900 Commissioning manual

Commander

Commander Pulse owner's manual

2N Telekomunikace

2N Telekomunikace ATEUS EasyGate 501309E manual

NETGEAR

NETGEAR C6300BD installation guide

Amit

Amit CDW531AM user guide

HMS

HMS Netbiter EasyConnect EC150 user manual

Huawei

Huawei EchoLife HG620 user guide

AT&T

AT&T U-verse 3801 Replacement self-installation guide

Logic IO

Logic IO RTCU MX2 turbo Technical manual

Suttle

Suttle MediaMAX MXM-521 installation instructions