CEECO SSW-321-X User manual

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

Who we are:

CEECO has been engaged in the telecommunications industry for over 80

years. As a premier designer and manufacturer of both standard and

custom telephone solutions, CEECO is dedicated to meeting customer’s

needs. Whether the application is Emergency, Security, Weatherproof,

Courtesy or Public Telephones, CEECO remains committed to delivering

high quality and proven technology to this broad range of applications. In

order to provide effective solutions, CEECO stands strong in its ability to

understand the unique requirements of its customers and the markets

they serve. This understanding has allowed CEECO to develop a family of

products that offers “off-the-shelf” solutions, customized options, or OEM

designs to meet unique customer or application requirements. In addition

to telephone solutions, CEECO manufactures and provides telephone

equipment such as telephone kits, hook switches, dials, printed circuit

boards, and keypads. Whatever the application may require, CEECO is

prepared to offer affordable solutions that are “Built to Last”, with

customer support that lasts the life of the product! CEECO is proud to

manufacture our telephones in the USA.

519 S.W. Park Street

Okeechobee, FL 33313

Phone: 863-357-0798

Fax: 863-357-0006

Email: [email protected]et

Web: www.ceeco.net

519 S.W. Park Street

Okeechobee, FL 33313

Service Manual

For

-IP

Voice over Internet Protocol

-ACH**

Handset cord length_________Inches

-M

Magnetic Hookswitch

-CCH

Coiled cord length ___________Feet

5’, 10’, or 15’

-BK

Braille Keypad

-PBVC

Pushbutton volume control on

Handset

-IVC

Internal Volume Control &

Background Noise Reduction

-C

Background noise reduction on

Handset

-ACH*

Handset Color _________________

(Red, Yellow or White)

-BR

Braille emergency Plate

Communication Equipment

& Engineering Company

519 S.W. Park Street

Okeechobee, FL 33313

Phone: 863-357-0798

Fax: 863-357-0006

Email: [email protected]et

Web: www.ceeco.net

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

Table of Contents

Important Customer Information ............................................................................1

1.0 Introduction ...............................................................................................................2

2.0 General Description ................................................................................................2

3.0 Operation.....................................................................................................................2

4.0 Recommended Tools & Test Equipment .......................................................2

5.0 Installation & Assembly ................................................................................. 3-4

6.0 Testing ..........................................................................................................................4

7.0 Troubleshooting.......................................................................................................5

8.0 Specifications.............................................................................................................6

9.0 Parts List ......................................................................................................................7

10.0 FCC Notice ................................................................................................................8

11.0 Repair and Return.................................................................................................9

12.0 Warranty Policy .................................................................................................10

NOTES

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

NOTES

IMPORTANT INFORMATION

FOR

CUSTOMER

Please fill in before you continue.

The following information is necessary when calling CEECO for assistance.

MODEL NUMBER

SERIAL NUMBER

DATE MANUFACTURED

LOCATION INSTALLED

For us to better serve you, please have this information available when

calling for technical support.

CEECO

Communication Equipment

& Engineering Company

519 S.W. Park Street

Okeechobee, FL. 34972

(863) 357-0798 Voice

(863) 357-0006 Fax

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

1.0 INTRODUCTION

The practices in this manual provide installation and

maintenance information for the Model SSW-321-X Stainless

Steel Wall Telephone.

The information in this manual is subject to change without notification.

For information not included in this manual, please call or write:

CEECO

Customer Service

519 S.W. Park Street

Okeechobee, FL. 34972

(863) 357-0798 PHONE

(863) 357-0006 FAX

2.0 GENERAL DESCRIPTION

The CEECO Model SSW-321-X is a Stainless Steel Telephone

designed for special applications where a durable telephone

instrument must be sturdy and attractive. The SSW-321-X will

accept incoming calls only. The user cannot initiate a call.

Please note, however, that external automatic dialing

equipment could be used in conjunction with this phone, which

would allow it to automatically dial a number when the

handset is lifted.

3.0 OPERATION

An incoming call is indicated by an audible ringer. When the

phone rings, lift the handset. Normal operation will follow. If

the phone is configured or connected to do so, lift the handset

and the call should be connected as such. Normal operation

should follow.

4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT

Volt/Ohm Meter

1/4" Nut Driver

Flat Blade Screw Driver

Security Tool CEECO Part Number 301-037

NOTES

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

12.0 Warranty Policy

12.1 GENERAL

CEECO guarantees its products to be free from defects in

material and workmanship for a period of 365 days from the

date of original purchase. CEECO's obligation under this

warranty is limited to repair or replacement of any part found

to be defective by CEECO.

UNDER NO CIRCUMSTANCES shall CEECO be liable for loss,

damage, cost of repair, or consequential damages of any kind,

which have been caused by neglect, abuse or improper

operation of equipment.

CEECO will repair or replace any unit during this period if found

to be defective for reasons other than abuse and improper use

or improper installation. It is the buyer’s responsibility to

return the defective unit to the factory. CEECO will then repair

or replace any defective parts and return them to the buyer free

of charge.

12.2 PRINTED CIRCUIT BOARDS

Printed circuit boards should not be repaired in the field. If a

unit is found to be faulty, replace it with another unit and return

the faulty unit to CEECO for repair. Modifications by anyone

other than CEECO will void the warranty.

5.0 INSTALLATION

NOTES & ASSEMBLY

INSTRUCTIONS

5.1 Using a 301-037 security tool (sold separately) loosen and

remove the security screw.

5.2 The security tool is for a standard 5/32" button head screw

generally used on the framework of the phone booths.

5.3 telephone housing from the backplate by pulling the bottom of

the housing forward and lifting up on the housing.

5.4 The backplate is designed to be mounted on a flat vertical

surface. Four mounting holes are provided.

5.5 Run the inside station wire through the backplate assembly and

terminate on the RJ11C terminal block inside.

5.6 The use of a gas tube station protector is recommended. The

station ground should not exceed 50 ohms.

5.7 Plug the modular line cord from the telephone into the RJ11C

terminal block.

5.8 Dress the line cable away from the locking screw and seat the

case onto the backplate. Secure the case by tightening the

security screw.

*****WARNING*****

A. Never install telephone wiring during a lightning storm.

B. Never install telephone jacks in wet locations unless the

jack is specifically designed for wet locations.

C. Never touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the

network interface.

D. Use caution when installing or modifying telephone lines.

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

5.9 Over-Voltage Protection Wiring Diagram

6.0 TESTING

6.1. Connect the phone to a phone line or a DTMF phone test set.

6.2. From the test set or another phone place a call into the

telephone.

6.3. Verify that the ringer is working

6.4. Lift the handset and check that a normal conversation is

allowed.

11.0 REPAIR AND RETURN

INFORMATION

11.1 WARRANTY REPAIR

Any device returned requiring warranty service; repair or credit

must be accompanied with a "Return Material Authorization" (RMA)

Form. It must include: RMA Number, return shipping instructions,

original purchase order number, serial number and special marking

instructions. A tag with the trouble observed must be attached to

the defective unit. This information must be inside the shipping

container.

11.2 DIRECT ALL INQUIRES TO:

CEECO

Repair Department

519 S.W. Park Street

Okeechobee, FL. 34972

(863) 357-0798

11.3 NON-WARRANTY REPAIR

CEECO will repair equipment out of warranty for a set charge plus

parts. The customer must pay the shipping costs both directions.

11.4 RETURN FOR CREDIT

Material may be returned for credit only with prior approval.

Material authorized for return is subject to a 20% restocking charge

based on the manufacturer's list price. Return Material

Authorization must be requested within 30 days after original

shipment. Items returned for credit must be returned in their

original shipping container.

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

10.0 FCC NOTICE

10.1 FCC REGISTRATION AND REPAIR INFORMATION

Your new telephone has been registered with the

Federal Communication Commission (FCC) in

accordance with Part 68. The FCC requires that you be

advised of certain requirements involving the use of

this telephone.

10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE

NETWORK

The FCC requires that you connect this telephone to the

Nationwide Telephone Network through a registered

jack provided by the telephone company in your area.

This jack is a modular outlet, which you can order from

your local telephone company.

10.3 NOTIFICATION TO THE TELEPHONE COMPANY

Before connecting this telephone, the FCC requires that

you notify your local telephone company business

office. The number is in the front of your phone book.

Tell them:

The "line" to which you will connect the telephone

(your phone number) and the telephone's FCC

registration number and ringer equivalence number.

These numbers are listed in section 8.0.

The FCC further requires that you notify your local

telephone company when permanently disconnecting

this telephone.

7.0 TROUBLESHOOTING GUIDE

Always visually check the phone for loose or shorted wires, damaged

terminals or damaged parts.

PROBLEM: NO DIAL TONE

POSSIBLE CAUSE:

LINE CORD

RJ11C CONNECTOR

NETWORK

HANDSET

HOOKSWITCH ASSEMBLY

PROBLEM: DIAL TONE IS DISTORTED

POSSIBLE CAUSE:

NETWORK

HANDSET

PROBLEM: TRANSMITTER DOES NOT TURN ON

POSSIBLE CAUSE:

HANDSET

NETWORK

PROBLEM: RINGER DOES NOT OPERATE

POSSIBLE CAUSE:

RINGER

NETWORK

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

8.0 SPECIFICATIONS

INPUT POWER: C.O. Line Powered

LOOP CURRENT: 23mA min to 80mA max

IMPEDANCE: 600 ohms

HEARING AID

COMPATIBLE: Meets EIA standards

ENVIRONMENTAL: Temp. -30C (-22F) to 60C (140F)

Humidity 0%-90% non-condensating

RINGER EQUIVALENCY: 0.4A

TYPE JACK: RJ11C

TELEPHONE COVER: Brushed 16 ga. Stainless Steel

DIMENSIONS: 5" W x 10 3/4" H x 5 1/2" D

(Handset on hook)

MOUNTING: Vertical surface mount

WEIGHT: 7 lbs.

FCC REGISTRATION: BW-88T7-68413-TE-T

UL LISTED NO.: 6OF5

9.0 PARTS LIST

QUANTITY PART NUMBER DESCRIPTION

1 301-106-32-1 32” ACH Handset w/steel

Lanyard and Swivel

1 401-009 Ringer

1 301-009 Network

1 301-528 Mechanical Hookswitch or

1 301-592 Magnetic Hookswitch

1 321-012 Stainless Steel Housing

1 321-015 Stainless Steel Backplate

1 321-016 ¼” –20”x ¾” Security Screw

1 301-052 Grommet

1 301-018 Modular Cord

1 301-054 Modular Jack

ACCESSORIES:

1 301-037 Security Tool

OPTIONS:

301-106-12 12” ACH Handset with Lanyard

1 301-106-18-1 18” armored cord handset

with lanyard and swivel

1 301-106-12-1 12” armored cord handset

with lanyard and swivel

1 301-106-XX Other Length Handsets

“XX” denotes cord length

1 -IVC Volume Control Push Button

and background noise

reduction

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

8.0 SPECIFICATIONS

INPUT POWER: C.O. Line Powered

LOOP CURRENT: 23mA min to 80mA max

IMPEDANCE: 600 ohms

HEARING AID

COMPATIBLE: Meets EIA standards

ENVIRONMENTAL: Temp. -30C (-22F) to 60C (140F)

Humidity 0%-90% non-condensating

RINGER EQUIVALENCY: 0.4A

TYPE JACK: RJ11C

TELEPHONE COVER: Brushed 16 ga. Stainless Steel

DIMENSIONS: 5" W x 10 3/4" H x 5 1/2" D

(Handset on hook)

MOUNTING: Vertical surface mount

WEIGHT: 7 lbs.

FCC REGISTRATION: BW-88T7-68413-TE-T

UL LISTED NO.: 6OF5

9.0 PARTS LIST

QUANTITY PART NUMBER DESCRIPTION

1 301-106-32-1 32” ACH Handset w/steel

Lanyard and Swivel

1 401-009 Ringer

1 301-009 Network

1 301-528 Mechanical Hookswitch or

1 301-592 Magnetic Hookswitch

1 321-012 Stainless Steel Housing

1 321-015 Stainless Steel Backplate

1 321-016 ¼” –20”x ¾” Security Screw

1 301-052 Grommet

1 301-018 Modular Cord

1 301-054 Modular Jack

ACCESSORIES:

1 301-037 Security Tool

OPTIONS:

301-106-12 12” ACH Handset with Lanyard

1 301-106-18-1 18” armored cord handset

with lanyard and swivel

1 301-106-12-1 12” armored cord handset

with lanyard and swivel

1 301-106-XX Other Length Handsets

“XX” denotes cord length

1 -IVC Volume Control Push Button

and background noise

reduction

SSW-321-X -ISSUE 4.01 SSW-321-X -ISSUE 4.01

10.0 FCC NOTICE

10.1 FCC REGISTRATION AND REPAIR INFORMATION

Your new telephone has been registered with the

Federal Communication Commission (FCC) in

accordance with Part 68. The FCC requires that you be

advised of certain requirements involving the use of

this telephone.

10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE

NETWORK

The FCC requires that you connect this telephone to the

Nationwide Telephone Network through a registered

jack provided by the telephone company in your area.

This jack is a modular outlet, which you can order from

your local telephone company.

10.3 NOTIFICATION TO THE TELEPHONE COMPANY

Before connecting this telephone, the FCC requires that

you notify your local telephone company business

office. The number is in the front of your phone book.

Tell them:

The "line" to which you will connect the telephone

(your phone number) and the telephone's FCC

registration number and ringer equivalence number.

These numbers are listed in section 8.0.

The FCC further requires that you notify your local

telephone company when permanently disconnecting

this telephone.

7.0 TROUBLESHOOTING GUIDE

Always visually check the phone for loose or shorted wires, damaged

terminals or damaged parts.

PROBLEM: NO DIAL TONE

POSSIBLE CAUSE:

LINE CORD

RJ11C CONNECTOR

NETWORK

HANDSET

HOOKSWITCH ASSEMBLY

PROBLEM: DIAL TONE IS DISTORTED

POSSIBLE CAUSE:

NETWORK

HANDSET

PROBLEM: TRANSMITTER DOES NOT TURN ON

POSSIBLE CAUSE:

HANDSET

NETWORK

PROBLEM: RINGER DOES NOT OPERATE

POSSIBLE CAUSE:

RINGER

NETWORK

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