CEECO WPP-331-F User manual

WPP-331-F OR SSP-311-F-ISSUE4.0

SERVICE MANUAL

FOR

MODEL WPP-331-F

WEATHERPROOF TELEPHONE

FOR

MODEL HOB-331-F

WEATHER RESISTANT TELEPHONE

MODEL SSP-311-F

STAINLESS STEEL PANEL TELEPHONE

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

Serving the Telephone Industry Since 1930

Communication Equipment 1580 NW 65th Avenue

& Engineering Company Plantation, FL 33313

Voice: 954-587-5430

Fax: 954-587-5440

IMPORTANT INFORMATION

FOR

CUSTOMER

Please fill in before you continue.

The following information is necessary when calling CEECO for assistance.

MODEL NUMBER

MODEL WPP-331-F, HOB-331-F, OR SSP-

311-F

SERIAL NUMBER

DATE MANUFACTURED

LOCATION INSTALLED

For us to better serve you, please have this information available when calling for

technical support.

CEECO

Communication Equipment and Engineering Company

1580 NW 65th Avenue

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

Plantation, FL 33313

(954) 587-5430 Voice

(954) 587-5440 Fax

TABLE OF CONTENTS

SECTION PAGE

1.0 INTRODUCTION.................................................................................................... 4

2.0 GENERAL DESCRIPTION................................................................................... 4

3.0 OPERATION ........................................................................................................... 4

4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT..................................... 4

5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS...................... 5

6.0 TESTING.................................................................................................................. 5

7.0 TROUBLESHOOTING GUIDE............................................................................ 6

8.0 SPECIFICATIONS.................................................................................................. 7

9.0 PARTS LIST ............................................................................................................ 8

10.0 FCC NOTICE........................................................................................................... 9

11.0 REPAIR AND RETURN INFORMATION........................................................ 10

12.0 WARRANTY POLICY......................................................................................... 11

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

1.0 INTRODUCTION

The practices in this manual provide installation and maintenance information for

Model WPP-331-F Weatherproof Telephone, Model HOB-331-F Weather

Resistant Telephone, and Model SSP-311-F Stainless Steel Panel Telephone.

The information in this manual is subject to change without notification.

For information not included in this manual, please call or write:

CEECO

Repair Department

519 SW Park Street

Okeechobee, FL 34972

863-357-0798 voice

863-357-0006 fax

[email protected]

www.ceeco.net

2.0 GENERAL DESCRIPTION

WPP-331-F Weatherproof Telephone, Model HOB-331-F Weather Resistant

Telephone, and Model SSP-311-F Stainless Steel Panel Telephone are equipped

with a metal button tone dial. They are vandal resistant telephones, designed for

special purpose applications where a telephone must be both sturdy and attractive.

3.0 OPERATION

3.1 Lift the handset. After dial tone is heard, dial your number using the

keypad. Normal phone operation follows.

3.2 An incoming call is indicated by an audible ringer. When the phone rings,

lift the handset. Normal operation will follow.

4.0 RECOMMENDED TOOLS AND TEST EQUIPMENT

Volt/Ohm Meter

1/4" Nut Driver

Flat Blade Screw Driver

Security Tool, CEECO Part Number 301-064

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS

5.1 Run the inside station wire to the panel assembly and terminate on an

RJ11C terminal block.

5.2 The use of a gas tube station protector is recommended. The station

ground should not exceed 50 ohms.

5.3 Plug the modular line cord from the panel assembly into a RJ11C terminal

block.

5.4 Dress the line cable away from the mounting holes before installing the

panel into your housing.

***** WARNING *****

A. Never install telephone wiring during a lightning storm.

B. Never install telephone jacks in wet locations unless the jack is

specifically designed for wet locations.

C. Never touch uninsulated telephone wires or terminals unless

the telephone line has been disconnected at the network

interface.

D. Use caution when installing or modifying telephone lines.

6.0 TESTING

6.1 Connect the phone to a phone line or a DTMF phone test set.

6.2 From the test set or another phone, place a call to the telephone.

6.3 Verify that the ringer is working.

6.4 Lift the handset and check that a normal conversation is allowed.

6.5 Place a call from the telephone by lifting the handset, waiting for dial tone,

and dialing a number using the keypad. A normal phone conversation

should be allowed.

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

7.0 TROUBLESHOOTING GUIDE

Always visually check the phone for loose or shorted wires, damaged terminals or

damaged parts.

PROBLEM: NO DIAL TONE

POSSIBLE CAUSE:

LINE CORD

RJ11C CONNECTOR

NETWORK (IF PROVIDED)

HANDSET

DIAL PCB

PROBLEM: DIAL TONE IS DISTORTED

POSSIBLE CAUSE:

NETWORK

HANDSET

PROBLEM: PHONE DOES NOT DIAL

POSSIBLE CAUSE:

DIAL PCB

KEYPAD

PROBLEM: RINGER DOES NOT OPERATE

POSSIBLE CAUSE:

RINGER

NETWORK

PROBLEM: TRANSMITTER DOES NOT TURN ON

POSSIBLE CAUSE:

HANDSET

NETWORK

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

8.0 SPECIFICATIONS

INPUT POWER: C.O. Line Powered

LOOP CURRENT: 23ma min to 80ma max

IMPEDANCE: 600 ohms

HEARING AID

COMPATIBLE: Meets EIA standards

ENVIRONMENTAL: Temperature 0C to 50C

Humidity 20%-90% non-condensating

FACEPLATE: Brushed 16 ga. Stainless Steel

ENCLOSURE WPP Model Cast Aluminum

HOB Model Painted Steel

DIMENSIONS: WPP Model –12 5/8” High x 9 1/2” Wide x 8 ”

Deep (including door)

HOB Model –11 1/4” High x 7 1/16 Wide x 5”

Deep

SSP Model - 11 1/4" High x 7 1/6" Wide x 4 1/4"

Deep (Handset on hook)

MOUNTING: WPP Model - 4 Holes spaced 8” x 5 7/8”

HOB Model - 4 Holes spaced 8” x 5 7/8”

SSP Model - 4 Holes spaced 10 3/4” x 6.5”

WEIGHT: SSP-311-F 5 lbs.

WPP-331-F - 17 lbs.

HOB-331-F - 10 lbs.

FCC REGISTRATION: BW88T7-13717-TE-T

UL LISTED NO.: 6OF5

RINGER EQUIVALENCY: 0.4A

TYPE JACK: RJ11C

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

9.0 PARTS LIST

QUANTITY PART NUMBER DESCRIPTION

1 735-100 Model 730 Chrome Plated Tone Dial

1 301-004-32 32” Armored Cord Handset for SSP-311-F

and HOB-331-F

1 301-004-18 18” Armored Cord Handset for WPP-331-F

1 401-009 Ringer

1 301-009 Network

1 301-588 Hookswitch Cradle

1 301-581 Tongue and Bracket Assembly

2 301-570 Microswitch Assembly

1 301-018 Modular Cord

1 301-005 Ferrule

1 301-054-UL Modular Connector (RJ11C)

4 331-006 Security Screw

1 331-005 Weatherproof Enclosure with Door for

WPP-331-F

1 331-HOB Open Enclosure Weather Resistant Housing

OPTIONS:

1 301-064 Security Tool, 1/8” Button Head

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

10.0 FCC NOTICE

10.1 FCC REGISTRATION AND REPAIR INFORMATION

Your new telephone has been registered with the Federal Communication

Commission (FCC) in accordance with Part 68. The FCC requires that

you be advised of certain requirements involving the use of this telephone.

10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE

NETWORK

The FCC requires that you connect this telephone to the Nationwide

Telephone Network through a registered jack provided by the telephone

company in your area. This jack is a modular outlet which you can order

from your local telephone company.

10.3 NOTIFICATION TO THE TELEPHONE COMPANY

Before connecting this telephone, the FCC requires that you notify your

local telephone company business office. The number is in the front of

your phone book.

Tell them:

The "line" to which you will connect the telephone (your phone number)

and the telephone's FCC registration number and ringer equivalence

number. These numbers are listed in Section 8.0.

The FCC further requires that you notify your local telephone company

when permanently disconnecting this telephone.

ISSUE 4.0

CEECO

Communication Equipment & Engineering Company

PROPRIETARY

11.0 REPAIR AND RETURN INFORMATION

11.1 WARRANTY REPAIR

Any device returned requiring warranty service, repair or credit must be

accompanied with a "Return Material Authorization" (RMA) FORM. It

must include: return shipping instructions, original purchase order number

and special marking instruction. A description of the trouble observed

must be attached to the defective unit. This information must be inside the

shipping container.

11.2 DIRECT ALL INQUIRES TO:

CEECO

Repair Department

519 SW Park Street

Okeechobee, FL 34972

863-357-0798 voice

863-357-0006 fax

[email protected]

www.ceeco.net

11.3 NON-WARRANTY REPAIR

CEECO will repair equipment out of warranty for a set charge plus parts.

The customer must pay the shipping costs both directions.

11.4 RETURN FOR CREDIT

Material may be returned for credit only with prior approval. Material

authorized for return is subject to a 20% restocking charge based on the

manufacturers list price. Return Material Authorization must be requested

no later than 30 days after original shipment.

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