Casio SE-C3500 User manual

CASIO SEC-3500

OPERATION MANUAL

*Please note: this model has a journal printer in

addition to the receipt printer. For questions

regarding the journal printer please contact

TotalPOS Solutions on 03 3661090 or

[email protected].nz

***IMPORTANT***

If you see a * appear in the top right hand

corner of the display, it means the

Electronic journal is full. To avoid error

messages when it is full, you need to clear

the EJ as soon as possible after finishing

the transaction. (see 14, page 7)

- 2 -

BASIC FUNCTIONS INDEX

1. Making a Sale

2. Multiple Tender

3. Multiple Sales of Same Product

4. Corrections

5. Refunds

6. Multiple Refunds

7. Percentage Discount

8. Dollar Discount

9. Whole Transaction Discount

10. Receipts

11. EFTPOS Cash Out

12. PLU’s

13. Clerks

14. To Clear the Electronic Journal

15. Correction Keys

- 3 -

Ensure register is turned to REG mode

1. Making a Sale

1. Enter the price of the item

2. Press the department the item belongs to

3. Repeat steps 1 and 2 until all purchased items are processed

4. Press SUBTOTAL for the total amount due

5. Enter amount of cash given by customer and press the TOTAL or

CASH key. If the customer is paying by cheque or eftpos then

instead of pressing CASH press CHQ or EFTPOS

6. The amount of change to be given to the customer will display on

the screen and receipt will print if turned on.

If the prices are programmed in for specific items then the

corresponding department key will be pressed, instead of the price

and the department key.

2. Multiple Tender

1. When your customer pays by more then one method (eg part cash,

part eftpos), first enter the amount to be paid by the first method

2. Press the key corresponding to the method of payment (eg CASH)

3. Enter the amount to be paid by the second method

4. Press the key corresponding to the second method of payment (eg

EFTPOS)

- 4 -

3. Making Multiple Sales Of Same Product

1. Enter the number of items you are selling (eg 4)

2. Press the X key

3. Press the dollar amount of each item (eg 150)

4. Press the department of the item you are selling (eg pie)

5. Press SUBTOTAL to give the total amount due

6. Enter amount of cash given by the customer and press the TOTAL

or CASH key. If the customer is paying by cheque or eftpos then

instead of pressing CASH press CHQ or EFTPOS

7. The amount of change to be given to the customer will display on

the screen and receipt will print if turned on.

If the prices are programmed in for specific items then the

corresponding department key will be pressed, instead of the price

and the department key.

4. Clear the last item rung on

1. To clear the last item (before the subtotal key is entered) press the

ERR CORR/CANCEL key.

4a. Making Corrections To A Transaction

1. Press the Up or Down Arrow. You’ll notice you can now select an

item. Arrow to the item you wish to remove

2. Press the CASH key

3. Press SUBTOTAL when finished removing items

4b. Cancelling a transaction

1. Press SUBTOTAL

2. Press ERR CORR/CANCEL

- 5 -

5. Refunds

1. Press the RF key then the amount to be refunded and

corresponding department

2. If the prices are programmed in for specific items then RF then the

corresponding department key will be pressed, instead of the price

and the department key

6. Multiple Refunds

1. To refund multiple items you can turn the key to RF mode then

enter the items as you normally would to process a sale.

2. Once the transaction is completed it is important to turn the key

back to REG mode, if it isn’t then the next transaction would be

processed as a refund.

7. To Give A % Discount (eg 15%)

1. Enter the price of the item then press the department the item

belongs to. If the prices are programmed in for specific items then

the corresponding department key will be pressed, not the price

then the department key.

2. Enter the amount to be discounted (eg 15)

3. Press the % key. This will display the dollar amount that has been

discounted

4. Press the SUBTOTAL key and this will display total amount due

8. To Give A $ Discount (eg $5)

1. Enter the price of the item then press the department the item

belongs to. If the prices are programmed in for specific items then

the corresponding department key will be pressed, not the price

then the department key.

2. Enter the amount to be discounted (eg 500)

- 6 -

3. Press the –key. This will display the dollar amount that has been

discounted

4. Press the SUBTOTAL key and this will display the total amount

due

9. To Give A $ Or % Discount For A Whole

Transaction

1. Enter all items in normally the press the SUBTOTAL key

2. Enter discount amount either for $ or % discount

3. Press corresponding discount key, % for % discount and –for $

discount

10. To Print A Receipt

1. Push the receipt on/off key twice to print receipts for every

transaction. When receipts are set to print a light will be displayed

on the screen.

If the receipt function is switched off a receipt can still be printed by

pressing the POST RECEIPT key

11. EFTPOS Cash Out

- No Eftpos Interface

1. This needs to be processed as a separate transaction

2. Enter the amount of cash to be given out

3. Press the CASH OUT key on the register

- 7 -

- Interfaced Eftpos

- Cash Out with a Purchase

1. Enter items

2. Press SUBTOTAL

3. Enter Amount of Cash Required

4. Press EFTPOS

- Cash Out (no purchase)

1. Enter the amount of Cash Required

2. Press EFTPOS

12. PLU’s

1. To make a sale using the programmed PLU number (ie numbers

25-1200) enter the number of the PLU

2. Press the PLU key

3. If more than one item is being purchased enter these items using

either the PLU number and PLU key or the department keys

4. Press the SUBTOTAL key and this will display the amount due

- 8 -

13. Assigning A Clerk

1. To assign sales to a particular assistant or clerk, enter the number

of the clerk (ie 1)

2. Press the OPEN CLERK key

3. To assign another clerk enter the number of the new clerk and

press the OPEN CLERK key

4. Process the sale as normal

Clerk control features must first be originally set up by your Casio dealer

before assigning a clerk will work.

14. To Clear the Electronic Journal

1. Turn Key to Z

2. Press the down arrow until you see “EJ Clear”

3. “EJ Clear” should now be highlighted

4. Press Cash

5. Docket will print

6. Turn key back to Reg

- 9 -

15. Explanation Of Correction Keys

ERROR CORRECT

Used to take off last item before CASH key has been pressed. Only

takes off last sale item.

REFUND

Used to clear any item before CASH key has been pressed. Press

refund key then press preset price department, or press REFUND key,

enter amount to be refunded then department.

CANCEL

Cancels whole transaction.

% DISCOUNT

Used to register a % off discount. Enter amount then press % key.

MINUS KEY

Used to register dollar discounts. Enter $ amount then –key

CASH OUT

Used to enter cash out sales. Enter amount and press CASH OUT key,

is made separately from a sale transaction

- 10 -

PROGRAMMING INDEX

1. Price Changes

2. Name Changes

3. Changing/Adding Clerk Names

4. Programming Time and Date

5. Reports

Programming Notes:

The new Casio range of cash registers are the most advanced ECR system on the market, it

incorporates easy programmability with complex functions, to form a system that can suit any

retail requirements. While basic programming changes can be performed by the end user

(price changes and descriptions), it is advised that more advanced features should be

programmed by an authorised CASIO dealer. The use of specialised back up and

programming software enables us to safeguard your valuable data before changes are made.

If you are unsure about the steps you are about to attempt, we suggest you seek professional

help from our support staff.

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