Campbell RavenXTG GPRS/EDGE User manual

RavenXTG GPRS/EDGE

Sierra Wireless Cellular Modem

Revision: 5/13

Campbell Scientific, Inc.

Warranty

“PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are

warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in

materials and workmanship under normal use and service for twelve (12)

months from date of shipment unless otherwise specified in the corresponding

Campbell pricelist or product manual. Products not manufactured, but that are

re-sold by Campbell, are warranted only to the limits extended by the original

manufacturer. Batteries, fine-wire thermocouples, desiccant, and other

consumables have no warranty. Campbell’s obligation under this warranty is

limited to repairing or replacing (at Campbell’s option) defective products,

which shall be the sole and exclusive remedy under this warranty. The

customer shall assume all costs of removing, reinstalling, and shipping

defective products to Campbell. Campbell will return such products by surface

carrier prepaid within the continental United States of America. To all other

locations, Campbell will return such products best way CIP (Port of Entry)

INCOTERM® 2010, prepaid. This warranty shall not apply to any products

which have been subjected to modification, misuse, neglect, improper service,

accidents of nature, or shipping damage. This warranty is in lieu of all other

warranties, expressed or implied. The warranty for installation services

performed by Campbell such as programming to customer specifications,

electrical connections to products manufactured by Campbell, and product

specific training, is part of Campbell’s product warranty. CAMPBELL

EXPRESSLY DISCLAIMS AND EXCLUDES ANY IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. Campbell is not liable for any special, indirect,

incidental, and/or consequential damages.”

Assistance

Products may not be returned without prior authorization. The following

contact information is for US and international customers residing in countries

served by Campbell Scientific, Inc. directly. Affiliate companies handle

repairs for customers within their territories. Please visit

www.campbellsci.com to determine which Campbell Scientific company serves

your country.

To obtain a Returned Materials Authorization (RMA), contact CAMPBELL

SCIENTIFIC, INC., phone (435) 227-9000. After an applications engineer

determines the nature of the problem, an RMA number will be issued. Please

write this number clearly on the outside of the shipping container. Campbell

Scientific’s shipping address is:

CAMPBELL SCIENTIFIC, INC.

RMA#_____

815 West 1800 North

Logan, Utah 84321-1784

For all returns, the customer must fill out a “Statement of Product Cleanliness

and Decontamination” form and comply with the requirements specified in it.

The form is available from our website at www.campbellsci.com/repair. A

completed form must be either emailed to repair@campbellsci.com or faxed to

(435) 227-9106. Campbell Scientific is unable to process any returns until we

receive this form. If the form is not received within three days of product

receipt or is incomplete, the product will be returned to the customer at the

customer’s expense. Campbell Scientific reserves the right to refuse service on

products that were exposed to contaminants that may cause health or safety

concerns for our employees.

Table of Contents

PDF viewers: These page numbers refer to the printed version of this document. Use the

PDF reader bookmarks tab for links to specific sections.

1. General Description....................................................1

2. Establish Cellular Service..........................................1

2.1 RavenXTG Cellular Coverage/Service Requirements .........................1

3. Specifications .............................................................2

3.1 RavenXTG Specifications....................................................................2

4. Configuration ..............................................................3

4.1 Base Station Requirements for RavenXTG..........................................3

4.2 Datalogger Site Equipment ..................................................................3

4.3 Wiring and Connections.......................................................................6

4.3.1 Modem Connections Using PN 18663 Null Modem Cable ..........6

4.3.2 Modem Connections Using the SC105 .........................................7

4.3.3 Modem Connections Using the SC932A ......................................8

4.4 Power Considerations...........................................................................9

4.5 Automatic Provisioning (Activation) ...................................................9

5. Using AceManager to Program the Modem ...........11

5.1 Configuring the RavenXTG for Dynamic IP .....................................15

6. LoggerNet/PC400 Software Setup...........................17

6.1 Test the Cellular Connection..............................................................19

7. Troubleshooting........................................................20

Appendices

A. AceManager Setup without Template File............ A-1

B. Installation of SIM Card in the RavenXTG ............ B-1

C. Configuring the RavenXTG Modem for PPP ........ C-1

Table of Contents

D. EmailSend Using the Gmail Outgoing SMTP

Server.....................................................................D-1

D.1 Setting up a Gmail Account............................................................. D-1

D.2 Sending to Multiple Addresses........................................................ D-1

D.3 Sending a Text Message to a Phone ................................................ D-2

E. Troubleshooting Flowchart.................................... E-1

Figures

4-1. Antennas for use with the Raven modems .......................................... 5

4-2. Connections using PN 18663 Null Modem Cable............................... 6

4-3. Connections using the SC105.............................................................. 7

4-4. Connections using the SC932A........................................................... 8

7-1. Device Port configuration.................................................................. 24

7-2. AceManager status page showing communications with modem ..... 25

B-1. Modem faceplate ............................................................................. B-1

RavenXTG GPRS/EDGE Sierra Wireless

Cellular Modem

1. General Description

This manual provides information for interfacing the Sierra Wireless

RavenXTG cellular modem to Campbell Scientific dataloggers. A Sierra

Wireless CD ships with the modem that includes Sierra Wireless manuals and

software utilities. Sierra Wireless manuals referenced in this manual include:

AceManagerGuide.pdf

Raven_XT_UserGuide.pdf

Raven_XT_QuickStart.pdf

The RavenXTG digital cellular modem is manufactured by Sierra Wireless for

use on the AT&T General Packet Radio Service (GPRS) network. The modem

is accessed through the Internet using TCP/IP communications protocol using a

Static or Dynamic IP address.

•A Static IP address is permanently assigned to a particular account and

will always be used whenever the RavenXTG connects to the Internet.

•A Dynamic IP address is assigned on a “need to have” basis. A dynamic

IP address is used with a service such as IP Manager (Section 5.1,

Configuring the RavenXTG for Dynamic IP) to translate a (domain name)

to a dynamic IP address, so that the RavenXTG can be contacted by name

as if it had a static IP.

An AT&T GPRS/EDGE account can be setup for a Static or Dynamic IP

address. A data account with the I2gold APN as described in Section 2.1,

RavenXTG Ceullar Coverage/Service Requirements, will have a Static IP

address.

Template files from CSI’s website (www.campbellsci.com/downloads) are used

to configure the RavenXTG modem to function as a serial server or in Point-to-

Point protocol (PPP).

2. Establish Cellular Service

2.1 RavenXTG Cellular Coverage/Service Requirements

What you need:

AT&T GPRS/EDGE coverage at the datalogger site (for a coverage map refer

to: www.wireless.att.com/coverageviewer).

GPRS/EDGE account established with AT&T.

RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem

To setup an account with AT&T:

Call (1-800-331-0500) and ask for an “unrestricted data account for a

GPRS/EDGE modem”. After the account has been setup, mobile termination

will need to be configured onto the account, which is done by adding the

“I2gold APN” to the account. Mobile termination makes the modem accessible

through the Internet. The APN name must be programmed into the modem as

described in Section 5, Using AceManager to Program the Modem. Contact

AT&T for additional APN information.

AT&T will provide a SIMM card for each modem. In some cases the SIM can

be picked up at a local AT&T store. The SIMM card must be installed inside

of the modem as described in Appendix B, Installation of SIM Card in the

RavenXTG. In addition to the SIM card, you should receive:

10-digit MSISDN number (used for billing)

IP Address and APN for GPRS/EDGE service

AT&T can also setup a Custom APN. A Custom APN takes 4-6 weeks to

setup and costs about $1000. A Custom APN may offer more efficient routing

and better security, and should be considered for large cellular phone networks.

3. Specifications

3.1 RavenXTG Specifications

Sierra Wireless RavenXT, model G2212-C GPRS modem

Technology: GPRS (MS-12)

Bands: Quadband,

1900/850 MHz and 1800/900 MHz

Transmit Frequency: 1850 to 1910 MHz and 824 to 849 MHz

Transmit Power: 1.0 W for 1900 MHz; 0.8 W for 850 MHz

Receiver Frequency: 1930 to 1990 MHz and 869 to 894 MHz

GPRS Throughput: up to 70 kbps

RS-232 Data Rates: 1200 bps to 115.2 kbps

Serial Interface: RS-232, DB9-F

Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP

RF Antenna Connector: 50 Ohm SMA (female)

Input Current Range: 40 to 250 mA

Typical Current Drain (at 12 Vdc): 50 mA dormant (idle for 10 to 20 seconds),

120 mA transmit/receive

RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem

Input Voltage Range: 6 to 28 Vdc

Operating Temperature Range: –30° to +65°C

Operating Humidity Range: 5% to 95% RH non-condensing

Status LEDs: Power, Network, Signal, Activity

Dimensions

Width: 7.6 cm (3 in)

Depth: 2.5 cm (1 in)

Length: 10 cm (4 in)

Weight: <0.5 kg (<1 lb)

4. Configuration

4.1 Base Station Requirements for RavenXTG

PC running Campbell Scientific’s LoggerNet or PC400 software, with access

to the Internet.

4.2 Datalogger Site Equipment

•RavenXTG modem with power cable (included with modem).

•Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,

CR3000, CR800.

•Modem Interface

If connecting to CS I/O port:

SC105 or SC932A Interface—connects the modem to the 21X,

CR510, CR10(X), CR7, or other dataloggers’ CS I/O port.

The SC105 must be configured for use with the modem using the

Device Configuration Utility. Settings should be:

CS I/O Mode: SDC Address 7

RS-232 Mode: Modem

Baud Rate: 115.2K or 9600 baud depending on datalogger model

8 data bits, 1 stop bit, no parity

If connecting to RS-232 port:

PN 18663 Null Modem Cable—connects the modem to the

CR23X, CR3000, CR800, CR2XX, CR1000, or CR5000 RS-232

port.

•PN 14394 Raven Mounting Kit—includes mounting hardware for securing

the modem to below-referenced environmental enclosure and a 9-pin male

to 9-pin female cable.

RavenXTG GPRS/EDGE Sierra Wireless Cellular Modem

•Antenna—the following antennas are available from Campbell Scientific.

Contact a Campbell Scientific applications technician for help in

determining the best antenna for your application.

oThe 20679 is a dual-band, omnidirectional antenna for our CDMA

and GPRS/EDGE digital-cellular modems. It covers both the 800-

MHz band and the 1.9-GHz band. For the 800-MHz band, the 20679

provides a 0-dBd gain. For the 1.9-GHz band, the 20679 provides a

3-dBd gain. This antenna is recommended for locations where

cellular coverage is strong.

The 20679 includes a mount/u-bolt assembly that allows the antenna

to be mounted to a mast, crossarm, or user-supplied pole (outer

diameter of up to 3.8 cm (1.5 in)).

oThe 18285 1 dBd omnidirectional antenna. This antenna is dual band,

covering both the 800 MHz and 1.9 GHz bands, and is strongly

recommended where cellular coverage is strong. The 18285 includes

a mount/u-bolt assembly for attaching the antenna to a mast, post, or

crossarm up to 3.8 cm (1.5 in) in diameter.

oThe 14454 9dBd Yagi Antenna is a higher gain antenna that should be

“aimed” at the service provider’s antenna. The 14454 is a 800 MHz

antenna and bracket/u-bolt assembly for attaching the antenna to a

mast or post. This antenna is recommended for fringe areas that

require a higher gain antenna.

oThe 21831 Half-Wave Dipole Whip Antenna is a lower gain antenna

used in transmitting short distances. It is an 800 MHz cellular antenna

that terminates in a SMA Male connector for attachment to the

modem. This antenna is intended for use inside the enclosure. Please

note that the backplate of the enclosure is a grounded plane. If it is

interposed between the antenna and the cell tower, it may attenuate

the strength of the transmission signal. Simply turning the enclosure

90 to 180 degrees on its mounting mast may solve weak transmission

issues.

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