Campbell Airlink Raven User manual

INSTRUCTION MANUAL

Campbell Scientific (Canada)Corp.

Raven EDGE/GPRS EDGE

Airlink Cellular Modem

March 2008

WARRANTY AND ASSISTANCE

This equipment is warranted by CAMPBELL SCIENTIFIC (CANADA) CORP. (“CSC”) to

be free from defects in materials and workmanship under normal use and service for

twelve (12) months from date of shipment unless specified otherwise. ***** Batteries

are not warranted. ***** CSC's obligation under this warranty is limited to repairing or

replacing (at CSC's option) defective products. The customer shall assume all costs of

removing, reinstalling, and shipping defective products to CSC. CSC will return such

products by surface carrier prepaid. This warranty shall not apply to any CSC products

which have been subjected to modification, misuse, neglect, accidents of nature, or

shipping damage. This warranty is in lieu of all other warranties, expressed or implied,

including warranties of merchantability or fitness for a particular purpose. CSC is not

liable for special, indirect, incidental, or consequential damages.

Products may not be returned without prior authorization. To obtain a Return

Merchandise Authorization (RMA), contact CAMPBELL SCIENTIFIC (CANADA) CORP.,

at (780) 454-2505. An RMA number will be issued in order to facilitate Repair Personnel

in identifying an instrument upon arrival. Please write this number clearly on the outside

of the shipping container. Include description of symptoms and all pertinent details.

CAMPBELL SCIENTIFIC (CANADA) CORP. does not accept collect calls.

Non-warranty products returned for repair should be accompanied by a purchase order to

cover repair costs.

Raven EDGE Table of Contents

PDF viewers note: These page numbers refer to the printed version of this document. Use

the Adobe Acrobat® bookmarks tab for links to specific sections.

1. General Description..................................................... 1

2. Establish Cellular Service........................................... 1

2.1 Raven EDGE Cellular Coverage/Service Requirements ..........................1

3. Specifications ..............................................................2

3.1 Raven EDGE Specifications.....................................................................2

4. Configuration ...............................................................2

4.1 Base Station Requirements for Raven EDGE...........................................2

4.2 Datalogger Site Equipment.......................................................................2

4.3 Power Considerations ...............................................................................6

5. Program the Raven EDGE Modem .............................6

5.1 Using ACE Manager to Configure the Modem........................................7

5.2 Dynamic IP Address ...............................................................................10

6. LoggerNet/PC400W Software Setup ........................11

7. Troubleshooting ........................................................13

7.1 Check the Modem Configuration ...........................................................13

7.2 Verify Connections at the Datalogger ....................................................16

7.3 LoggerNet/PC400W Device Map...........................................................16

7.4 Using ACE Manager to Check Modem Communications with Datalogger

...................................................................................................................16

Appendices

A. ACE Manager Setup without Template File .......... A-1

B. Installation of SIM Card in the Raven EDGE......... B-1

C. Configuring the Raven for PPP.............................. C-1

Raven EDGE Table of Contents

Figures

4.2-1. Modem Interface Options.................................................................... 4

4.2-2. Antennas for Use with the Raven Modems ......................................... 6

7-1. Wireless Ace status page showing communications with modem ....... 17

B-1. Modem Back ...................................................................................... B-1

B-2. Modem Partially Slid from Case........................................................ B-1

B-3. Tray Button ........................................................................................ B-2

B-4. Empty SIM Tray ................................................................................ B-2

B-5. SIM Tray with a SIM......................................................................... B-2

B-6. Inserting the SIM ............................................................................... B-2

Raven EDGE GPRS/EDGE AirLink

Cellular Modem

1. General Description

This manual provides information for interfacing the AirLink Raven EDGE

cellular modem to Campbell Scientific dataloggers. An AirLink CD ships with

the modem that includes AirLink manuals and software utilities. AirLink

manuals referenced in this manual include:

ACE Manager_UserGuide2.00.pdf

Raven_EDGE_Userguide.pdf

Raven_EDGE_Quickstart.pdf

The Raven EDGE digital cellular modem is manufactured by AirLink for use

on the Rogers General Packet Radio Service (GPRS) and EDGE networks.

The modem is accessed through the Internet using TCP/IP communications

protocol using a Static or Dynamic IP address.

!A Static IP address is permanently assigned to a particular account and

will always be used whenever the Raven connects to the Internet.

!A Dynamic IP address is assigned on a “need to have” basis. A dynamic

IP address is used with a service such as IP Manager (Section 5) to

translate a dynamic IP address to a domain name, so that the Raven can be

contacted as if it had a static IP.

2. Establish Cellular Service

2.1 Raven EDGE Cellular Coverage/Service Requirements

What you need:

Rogers GPRS/EDGE coverage at the datalogger site (for a coverage map refer

to: http://www.your.rogers.com/store/wireless/coverage/info.asp ).

GPRS/EDGE account established with Rogers.

To setup an account with Rogers:

Call (1-866-931-3282) and ask for the “Data Plan”.

When setting up the account, ask to have “VPN.com” added to the account.

VPN.com configures the account for the “Internet” Access Point Name (APN),

and the device to “Mobile Terminated”, which makes the modem accessible by

LoggerNet over the internet. If VPN.com was not added when the account was

setup, it can be added later. The APN name must also be programmed into the

modem (Section 5.1).

Raven EDGE GPRS/EDGE AirLink Cellular Modem

Rogers will provide a SIMM card for each modem. In msot cases the SIM can

be picked up at a local Rogers store. The SIMM card must be installed inside

of the modem as described in Appendix B.

3. Specifications

3.1 Raven EDGE Specifications

AirLink Raven Model E3214 GPRS-EDGE modem

Network: 1900/850 MHz

Transmit Frequency: 1850-1910 MHz and 824-849 MHz

Transmit Power: 1.0 W for 1900 MHz; 2.0 W for 850 MHz

Receiver Frequency: 1930-1990 MHz and 869-894 MHz

Modes Supported: GPRS and EDGE

Throughput: up to 40 kbps

RS-232 Data Rates: 1200 bps to 115.2 kbps

Input Voltage: 10 to 28 Vdc

Input Current: 20 to 250 mA

Typical Current Drain at 12 Vdc: 20 mA dormant connection (idle for 10 to 20

seconds), 130 mA transmit/receive

Operating Temperature Range: -30° to +70°C (10% duty cycle limit above

60°C)

Operating Humidity: 5% to 95% non-condensing

Serial Protocols: AT Commands, PPP, SLIP, UDP, TCP

Serial Interface: RS-232

RF Antenna Connector: 50 Ohm TNC

Status LEDs: Power, Channel Acquired, Link Status, Network Registration,

RSSI, Transmit/Receive, Service

Dimensions: 3"W x 1"D x 5.1"L (5.8"L w/connector), 7.6 W x 2.5 D x

13 L cm (14.7 L cm w/connector)

Weight: <1 lb (<0.5 kg)

4. Configuration

4.1 Base Station Requirements for Raven EDGE

PC running Campbell Scientifics’ LoggerNet or PC400 software, with access

to the internet.

4.2 Datalogger Site Equipment

!Raven modem with power cable (included with modem).

!Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000,

CR3000, CR800.

Raven EDGE GPRS/EDGE AirLink Cellular Modem

!SC105 or SC932A Interface—connects the modem to any dataloggers’ CS

I/O port.

If you have a black SC12 cable that is not Rev 1 or newer (as

indicated on cable), it is a CS I/O cable only and will not work

for RS-232. Connect the black SC12 cable between the

datalogger and the SC932A. Use a 9-pin serial cable or a blue

ribbon cable between the phone and the SC932A.

NOTE

!PN 18663 Null Modem Cable—connects the modem to the CR23X,

CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port.

Raven EDGE GPRS/EDGE AirLink Cellular Modem

SC105 interface connects the modem to a datalogger’s CS I/O port;

recommended for dataloggers with the PakBus Operating System.

SC932A interface connects the modem to the CS I/O port;

recommended for dataloggers with the Mixed-Array Operating System.

PN 18663 null modem cable connects the modem to a datalogger's

RS-232 port (not compatible with the 21X, CR510, CR10X,

or CR7 dataloggers).

FIGURE 4.2-1. Modem Interface Options.

Raven EDGE GPRS/EDGE AirLink Cellular Modem

!PN L14394 Raven Mounting Kit—includes mounting hardware for

securing the modem to below referenced environmental enclosure and a 9-

pin male to 9-pin female cable.

!Antenna—the following antennas are available from Campbell

Scientific. Contact a Campbell Scientific Applications Technician for

help in determining the best antenna for your application.

oThe C2100 3 dBd omnidirectional antenna. This antenna is dual

band, covering both the 800 MHz and 1.9 GHz bands, and is

strongly recommended where cellular coverage is strong. The

C2100 includes 10 feet of cable fitted with a TNC male connector

for attachment to the Raven, and a mount for attaching the

antenna to a mast, post, or crossarm up to 1.5" (3.8 cm) in

diameter.

oThe L14454 9dBd Yagi Antenna is a higher gain antenna that

should be "aimed" at the service provider's antenna. The L14454

includes 10 feet of cable fitted with a TNC male connector for

attachment to the Raven EDGE modem, and a bracket/u-bolt

assembly for attaching the antenna to a mast or post. This

antenna is recommended for fringe areas that require a higher

gain antenna.

oThe L14453 Half-Wave Dipole Whip Antenna is a lower gain

antenna used in transmitting short distances. It is an 800 MHz

cellular antenna that terminates in a TNC Female connector for

attachment to the Raven EDGE modem. This antenna is intended

for use inside the enclosure. Please note that the backplate of the

enclosure is a grounded plane. If it is interposed between the

antenna and the cell tower, it may attenuate the strength of the

transmission signal. Simply turning the enclosure 90 to 180

degrees on its mounting mast may solve weak transmission

issues.

Raven EDGE GPRS/EDGE AirLink Cellular Modem

PN C2100 3 dBd Omni Directional Antenna

PN L14454 9dBd Directional Yaggi Antenna

PN L14453 Half-Wave Dipole Whip Antenna

FIGURE 4.2-2. Antennas for Use with the Raven Modems

!Power Supply (see power considerations).

!Environmental Enclosure— ENC 10/12, ENC 12/14, or ENC 16/18.

4.3 Power Considerations

!A power cable included with the modem connects to the datalogger's 12 V

or switched 12 V terminal. Connection to the switched 12 V terminal

allows the datalogger to switch power to the modem during scheduled

transmission intervals if desired.

!When using the switched 12 V terminal, the modem can typically be

powered with a BP12 battery, CH100 charger/regulator, and MSX10 solar

panel.

5. Program the Raven EDGE Modem

The following software is used to program the modem:

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