BT Graphite 3500 User manual
User Guide
BT Graphite 3500
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Got everything?
• BT Graphite 3500 handset
• BT Graphite 3500 base
• Battery compartment cover
(already tted)
• 2 x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
• Mains power adaptor
(Item code: 052299)
• Telephone line cord (pre-installed)
If you have purchased a BT Graphite
3500 multiple pack you will also have
the following for each handset:
• BT Graphite 3500 handset
• BT Graphite 3500 charger
• Battery compartment cover
(already tted)
• 2 x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
• Mains power adaptor
(Item code: 052300)
This User Guide provides you with all the
information you need to get the most from
your phone.
You must set up your phone before you can
use it. This doesn’t take long and it is easy
to do. Just follow the simple instructions on
the next few pages.
Need help?
If you have any problems setting up or using your BT Graphite
3500 please call our free Helpline on 0808 100 6556*.
Our dedicated advisors are more likely to be able to help you
than the retailer where you made your purchase.
Alternatively, you may nd the answer in ‘Help’ at the back of this
guide or online at www.bt.com/producthelp
IMPORTANT
Only use the power adaptor and telephone line cord supplied,
or this product may not work.
* Calls to the Helpline made from within the UK mainland network are free.
Mobile and International call costs may vary.
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
In this guide
Getting started
Location 6
Setting up 6
BT Graphite 3500 multipack users only 7
Set the date and time 8
Getting to know your phone
Handset buttons 9
Standby screen 10
Handset display icons 10
Navigating the menus 11
Menu map 12
Answering machine base 13
Using your phone
Switch the handset on/off 14
Make a call 14
Preparatory dialling 14
End a call 14
Receiving calls 14
Chain dialling 15
Dial a chain number 15
Secrecy / Mute 15
Adjusting the earpiece/handsfree volume 15
Make a handsfree call 15
Answer a call handsfree 16
Switch to handsfree during a call 16
Redial a number 16
Copy a redial number to the phonebook 16
Delete a number from the redial list 17
Delete the entire redial list 17
Keypad lock 17
Paging (nd a handset) 17
Using the phonebook 18
Add an entry in the phonebook 18
View and dial entries in the phonebook 18
Edit an entry in the phonebook 19
Delete an entry in the phonebook 19
Delete entire phonebook 19
Internal calls 19
Make an internal call 20
Transfer an external call 20
3 Way call 20
Settings
Handset and base ringer volume 21
Handset and base ringer melody 21
Keypad beep on / off 21
Handset name 22
Auto answer 22
Clock and alarm 22
Set the alarm 22
Select alarm clock melody 23
Change alarm time 23
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Caller Display and the calls list
Caller Display 24
Calls list 24
View the Calls list 25
Dial a number in the Calls list 25
Copy a number from the Calls list
to the phonebook 25
Delete an entry in the Calls list 25
Delete the entire Calls list 25
BT Network Services
Pre-stored BT service numbers 26
Open and dial from the BT services menu 26
Voicemail 26
To dial your voicemail 26
To set up or edit your voicemail number 27
Call Divert 27
Set-up or edit a Call Divert number 27
Activate/deactivate a Call Divert number 27
Call Waiting 28
To use Call Waiting 28
Activate/deactivate Call Waiting 28
Ring Back Off 29
Withhold ID 29
Using the answering machine
Using the answering machine at the base 30
Set the answer mode/switch on or off 30
Message counter 30
Recording memory full 31
Message playback 31
Adjust the base speaker volume 31
Delete all old messages 31
Call screening 31
Using the answer machine from the handset 32
Set answer mode and switch on/off 32
Outgoing messages 32
Record your own outgoing message 32
Select male or female pre-recorded
outgoing message voice 33
Play the current outgoing message 33
Delete your outgoing message 33
Message playback 34
Delete all old messages 34
Record a memo 34
Ring delay & Time saver 35
Switch call screening at the base
or handset on or off 35
Call screening at the handset 35
Remote access 36
Remote access on/off 36
If you forget to switch on your answering
machine base before leaving home 36
Operating your answering machine remotely 36
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Additional handsets
Register a new BT Graphite 3500 handset
to your BT Graphite 3500 base 38
Register a different manufacturer’s handset
to your BT Graphite 3500 base 38
De-register a handset 39
Change master PIN 39
Reset to default 39
Help 40
General information
Replacing the handset batteries 43
Safety information 43
Cleaning 44
Environmental 44
Product disposal instructions 45
Guarantee 45
Technical information 46
R&TTE 47
Declaration of Conformance 47
Connecting to a switchboard 47
Inserting a pause 47
Recall (R) 47
User Guide formats 47
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
WARNING
Do not place your BT Graphite 3500
in the bathroom or other humid
areas.
Handset range
The BT Graphite 3500 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range signicantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The icon on your handset display
indicates when you are in range of
the base. When it ashes and you
hear a warning beep, you are out of
range and will need to move closer to
the base.
IMPORTANT
Do not connect the telephone line to
the telephone line wall socket until
the handset is fully charged.
The base station should be
plugged into the mains power
socket at all times.
Getting started
Location
You need to place your BT Graphite 3500 base within 3 metres of
a mains power socket and 2 metres of the telephone wall socket
so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Graphite 3500 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you position the base. Putting it as high as possible can
help to provide the best signal.
Setting up
1. Plug the mains power adaptor (item code 052299) into the
power socket marked on the back of the base and secure
the cable behind the retaining clip. Plug the other end into the
mains power wall socket and switch on. The base will come on
and beep and display 00.
It will default to Answer and record mode.
Telephone line cord
(pre-installed).
Mains power adaptor.
Cable
retaining
clip
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
WARNING
Never use non-rechargeable
batteries. Only use the approved
batteries. Using unapproved batteries
will invalidate your guarantee and
may damage the telephone.
Talk/Standby time
Under ideal conditions, the handset
batteries should give up to 10 hours
talk time or 150 hours standby on a
single charge. (This does not mean
you can unplug the base or leave
the handset for this length of time
without charge).
Please note that new NiMH
rechargeable batteries do not reach
full capacity until they have been in
normal use for several days.
Battery low warning
If the icon is ashing in the display
and you hear a warning beep every
minute during a call, you will need
to recharge your handset before you
can use it.
Battery performance
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last
as long as possible.
After charging your handset for the
rst time, subsequent charging time
for the batteries is approximately
6–8 hours.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, thus reducing the talk/
standby time. Eventually they will
need replacing. For details on how to
obtain spare batteries, call the
BT Graphite 3500 Helpline on
0808 100 6556*.
2. Remove the protective lm from the handset screen and
activate the batteries by pulling the plastic tab away from the
back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
3. Place the handset on the base to charge. It will beep when
placed in and the battery icon on the handset will ash
to indicate charging. You should let the batteries charge
continuously for at least 24 hours. The batteries and case may
become warm during charging, this is normal.
The main handset is pre-registered to the base as Handset 1.
This is shown on the display. When the handset is fully charged
the display will show .
4. After 24 hours plug the telephone line cord into the telephone
wall socket.
Note: If you ever need to remove the batteries, simply slide open
the battery compartment cover and using the nger holes grip
the batteries and pull them out.
BT Graphite 3500 multipack users only:
If you have purchased a BT Graphite 3500 multiple pack, you will
need to prepare any additional handsets and chargers for use.
Place each BT Graphite 3500 charger within reach of a mains
power wall socket.
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
For each additional handset and charger:
1. Plug the mains power adaptor (item code 052300) into the
power socket on the back of the charger and secure the cable
behind the retaining clip. Plug the other end into the mains
power wall socket and switch the power on.
2. Remove the protective lm from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.
The display will show the handset number, 2, to show it is
registered to the base.
3. Place the handset on the charger. It will beep when placed
in and the battery icon on the handset will ash to indicate
charging. You should let the batteries charge continuously for
at least 24 hours.
Any additional handsets supplied as part of a multipack
are pre-registered to the base. So, once charged, are ready
for use.
Set the date and time
1. Press
Menu
, scroll
Calls
Redial
to CLOCK/ALARM and press
Menu
.
2. DATE/TIME is displayed. Press
Menu
.
3. Use the keypad to enter the date in the format (DD/MM/YY),
e.g. 12/08/10 for 12th August 2010. If you make a mistake
press
Secrecy
to delete.
4. Press
Menu
. Use the keypad to enter the time in the 24 hour
format (HH:MM), e.g, 17:25 for 5.25pm.
5. Press
Menu
to conrm.
Your BT Graphite 3500 is now ready for use.
Mains power adaptor.
Cable
retaining
clip
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Getting to know your phone
Calls
Redial
Secrecy
Menu
C
o
n
f
Handset buttons
Phonebook
Press to open the phonebook,
page 18.
Redial / Volume +
Press to open the redial list and scroll
back through redial numbers,
page 16.
Press to raise the volume during
a call, page 15.
Menu / Left soft key
Press to open the menu, page 11.
Press to select menu options.
Talk
Press to make and receive calls,
page 14.
During a call, press to switch
handsfree loudspeaker on and off.
Calls list / Vol -
Press to open and scroll forward
through the Calls list, page 25.
Press to lower the volume
during a call, page 15.
Press to add a space when
entering text.
Press to stop current
playback of message.
Press to skip back to the beginning
of the message or press twice to skip
back to the previous message.
C
o
n
f
/ Keypad lock
Press and hold to lock/unlock
the keypad to prevent accidental
dialling, page 17.
Right Soft key/Secrecy/Display
date & time /Clear/Back
During a call, mutes your voice
so your caller cannot hear you,
page 15.
In standby, press and hold to display
the date and time, press and hold
again to display the handset
name again.
Press to return to the previous menu.
Use to delete characters in the
phonebook and calls lists.
End Call/Handset on/off
Press to end a call.
Press and hold for about 3 seconds
to switch the handset off and on,
page 14.
During answer machine playback,
press to stop playback and return
to standby.
Press to delete the message.
Press to skip to the next message.
/Ringer
Press and hold to turn the
ringer on/off.
Selects name/number or time/date
display in the Calls list.
Int
Use to make internal calls and transfer
calls to other handsets registered to
the base, page 20.
Press and hold to insert a pause in the
number to be dialled.
R
Recall – used with switchboard services
and certain BT Calling Features.
The answer machine handset controls on buttons and
will only work when a message is being played on the handset.
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Standby screen
HANDSET 1
Internal Call
Indicates signal link.
Flashes when handset is not registered
or is out of range of the base.
Displayed when on a call.
Flashes when there is an incoming call.
Handsfree speaker in use.
Icon ashes slowly when there is a new
answer machine message(s).
Icon ashes fast when the answer
machine memory is full.
Icon is steady to indicate the answer
machine is on.
Icon disappears when the answer
machine is set to off.
Phonebook list open.
Indicates there are new number(s)
in the Calls list*.
Fully charged – the 3 bars will all be on.
Medium charge – 2 bars will be on.
Low charge – rst bar will be on.
Empty.
Displayed when alarm has been set.
Indicates the keylock is switched on.
Displayed when handset ringer is
set to off.
Indicates more options are available,
by scrolling up or down.
Handset display icons
Handset name Handset number
Menu
Use with Left soft key
to open main menu
and conrm options
Clear
Use with Right
soft key to clear
characters in entry
mode and mute the
microphone.
Back
Use with Right soft key to
return to previous menu or
cancel current action
* This feature requires subscription to your network provider’s Caller Display service.
A fee may be payable.
Internal call
Flashes to indicate an internal
call is being made.
On when an internal
call is in progress.
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