Brother MFC-5100C User manual

FACSIMILE EQUIPMENT

SERVICE MANUAL

MODEL: MFC5100C/MFC590

No part of this publication may be reproduced in any

form or by any means without permission in writing

from the publisher.

Specifications are subject to change without notice.

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation,

and maintenance of the Brother facsimile equipment. It includes information required for field

troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel

will be able to understand equipment function, to rapidly repair the equipment and order any

necessary spare parts.

To perform appropriate maintenance so that the facsimile equipment is always in best condition

for the customer, the service personnel must adequately understand and apply this manual.

This manual is made up of six chapters and appendices.

CHAPTER 1 GENERAL DESCRIPTION

CHAPTER 2 INSTALLATION

CHAPTER 3 THEORY OF OPERATION

CHAPTER 4 DISASSEMBLY/REASSEMBLY AND LUBRICATION

CHAPTER 5 MAINTENANCE MODE

CHAPTER 6 ERROR INDICATION AND TROUBLESHOOTING

Appendix 1. EEPROM Customizing Codes

Appendix 2. Firmware Switches (WSW)

Appendix 3. Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications

and functions are subject to change depending upon each destination.

CHAPTER 1

GENERAL DESCRIPTION

CHAPTER 1 GENERAL DESCRIPTION

CONTENTS

1.1 EQUIPMENT OUTLINE ...................................................................................................1-1

1.1.1 External Appearance and Weight ........................................................................1-1

1.1.2 Components .........................................................................................................1-1

1.2 SPECIFICATIONS............................................................................................................ 1-2

1-1

1.1 EQUIPMENT OUTLINE

1.1.1 External Appearance and Weight

The figure below shows the equipment appearance and approximate dimensions.

Weight: Machine proper Approx. 15 kg (33.1 lbs.)

In package Approx. 11 kg (24.2 lbs.)

1.1.2 Components

The equipment consists of the following major components:

ADF & document tray ASSY

Scanner top cover

Scanner base

Relay PCB

Jam clear cover

Rear cover

Bottom plate

Enclosure cover

NCU PCB

ain PCB

Ink absorber box Power supply PCB

Lower cover

Purge unit

ain chassis

Auto sheet feeder (ASF)

ain cover

Control panel ASSY

(W)

468 mm

18.4"

(including handset)

(H)

370 mm

14.6"

(D)

467 mm

18.4"

1-2

1.2 SPECIFICATIONS

(1/2)

Model Name MFC-5100C

GENERAL

Print Engine Ink Jet (BH 2-head)

Modem Speed (bps) 14,400 (Fax)

Transmission Speed (sec.) 6 (Brother#1, MMR)

ITU-T Group G3

Coding System MH/MR/MMR/JPEG

Print Paper Size (W x L) 3.5"-8.5" x 5.0"-14"

Document Size for ADF (W x L) 5.8"-8.5" x 5.7"-14"

Max. Document Size for Flat-bed Scan (W x L) 8.5" x 11.7"

Print Paper Margin (upper, lower, left, right) 0.12, 0.43, 0.12, 0.12 inch (3, 11, 3, 3 mm)

ADF (pages) Up to 30

LCD Columns 16 characters

LCD Lines 1 line

LCD Backlight No

Backup Clock Yes (1 hour)

Memory Backup N/A

Memory Capacity (physical) 8MB (RAM)

Optional Memory No

Dimensions w/ Carton (WxDxH) 23.3"x22.3"x18.1" (592x566x460 mm)

Dimensions w/o Carton (WxDxH) 18.4"x18.4"x14.5" (468x467x368 mm)

Weight w/ Carton 34.1 lbs/15.5 kg

Weight w/o Carton 24.2 lbs/ 11 kg

Color Gray 1495

Standby Mode No

PC-Fax Protocol Compliance N/A

Simultaneous Operation Yes (Print/Fax, Print/Scan)

Energy Star Compliant Yes

Operating Environment Temperature

Humidity

10 - 35 degrees Centigrade

20% to 80%

Power Source 120 VAC, 50/60 Hz

Power Consumption (Standby/Peak) Under 13.5W/40W

On/Off Switch No

TELEPHONE

Handset No

One-Touch Dial No

Speed Dial Max. 40

Speaker Phone No

Chain Dialing Yes

Caller ID No

Call Waiting Caller ID No

Distinctive Ringing Yes

Hold/Mute Key No

Hook Key No

Power Failure Dialing No

Speaker Volume No

Ring Volume Yes (2 steps + OFF)

Handset Volume No

FAX

Scan Speed (A4:Standard) Approx. 3 sec./page (A4: standard)

Memory Transmission (Brother#1 Chart) Yes (200:MMR)

Memory Transmission (ITU-T Chart) Yes (170:MMR)

Out-of-Paper Reception (Brother #1 Chart) Yes (200:MMR)

Out-of-Paper Reception (ITU-T Chart) Yes (170:MMR)

Color FAX (Document Send/Receive) Yes/Yes

Color FAX (Memory Send/Receive) No/Yes

1-3

(2/2)

Model Name MFC-5100C

INTERFACE

External TAD Interface Yes

Host Interface (IEEE1284) Yes

Host Interface (USB) Yes

LAN Interface No

PRINTER

Color/Mono Color/Mono

Engine Type Piezo Ink Jet (2-head BH: 75 nozzles/color)

Resolution (dpi) 1200x1200 /2400x1200 (Mono/Color)

Speed (ppm)

10/8 (Mono/Color: 600*150)

4/3.5 (Mono/Color: 600*300)

2/1.5 (Mono/Color: 600*600)

0.2/0.2 (Mono/Color: 1200*1200/2400*1200)

Paper Capacity (sheets) 100

Output Paper Capacity (sheets) 50

Standard Print Language Windows GDI

Emulation No

Resident Fonts Yes

Fonts Disk Based Yes

Paper Handling Size LTR, LGL, A4, B5, A5, EXE,

Post card, Photo, Index card

Manual Feed Slot N/A

Other Paper Type OHP, Envelopes

Sheet Weight (Paper Cassette)

(Manual Slot)

64-120 g/m2 (17 - 32 lb)

N/A

Printer Driver Win95/98/98SE/Me/2000Professinal/NT4.0/

MacOS 8.5-9.1

COPY

Color/Mono Color/Mono

Speed (ppm) 7/5 (Mono/Color)

Multi Copy (Stack) Yes (Color) or Via PC

Multi Copy (Sort) Yes (Color) or Via PC

Resolution (dpi) Max. 1200x1200 (color)

SCANNER

Color/Mono Color/Mono

Resolution (dpi) (Physical) CCD: 600x2400 (Opt.)

Resolution (dpi) (Logical) 9600 (Int.)

Speed (ppm) Max. 3 sec

Gray Scale 256

TWAIN Compliant&Operating System Win95/98/98SE/2000Professinal/NT4.0/Me

MacOS 8.6-/9.1

PCI Scanner (Parallel/Serial) Parallel/ USB

Color Depth 36-bit color processing (24-bit external)

ACCESSORIES

Cartridge 4 colors (each separate tank)

Life / Yield (Draft, 5% Coverage) BK: 950, CL: 450

1-4

(1/2)

Model Name MFC-590

GENERAL

Print Engine Ink Jet (BH 2-head)

Modem Speed (bps) 14,400 (Fax)

Transmission Speed (sec.) 6 (Brother#1, MMR)

ITU-T Group G3

Coding System MH/MR/MMR/JPEG

Print Paper Size (W x L) 90-216 x 127-216 mm

Document Size for ADF (W x L) 147-216 x 145-356 mm

Max. Document Size for Flat-bed Scan (W x L) 216 x 297 mm

Print Paper Margin (upper, lower, left, right) 0.12, 0.43, 0.12, 0.12 inch (3, 11, 3, 3 mm)

ADF (pages) Up to 30

LCD Columns 16 characters

LCD Lines 1 line

LCD Backlight Yes

Backup Clock Yes (1 hour)

Memory Backup N/A

Memory Capacity (physical) 4 MB

Optional Memory No

Dimensions w/o Carton (WxDxH) 23.3"x22.3"x18.1" (592x566x460 mm)

Dimensions w/ Carton (WxDxH) 18.4"x18.4"x14.6" (468x467x370 mm)

Weight w/o Carton 24.2 lbs/ 11 kg

Weight w/ Carton 33.1 lbs/15 kg

Color Gray 1495

Operating Environment Temperature

Humidity

10 - 35 degrees Centigrade

20% to 80%

Power Source 240 VAC, 50/60 Hz

Power Consumption (Standby/Peak) Under 13W/50W

On/Off Switch No

TELEPHONE

Handset N/A

One-Touch Dial N/A

Speed Dial Max. 100

Speaker Phone No

Chain Dialing Yes

Caller ID No

Call Waiting Caller ID No

Distinctive Ringing Yes (Only UK, Denmark)

Hold/Mute Key No

Hook Key (Tel Key) Tel (for F/T switch)

Power Failure Dialing No

Speaker Volume No

Ring Volume Yes (2 steps + OFF)

Handset Volume No

FAX

Scan Speed (A4:Standard) Approx. 3 sec./page (A4: standard)

Memory Transmission (Brother#1 Chart) Yes (200:MMR)

Memory Transmission (ITU-T Chart) Yes (170:MMR)

Out-of-Paper Reception (Brother #1 Chart) Yes (200:MMR)

Out-of-Paper Reception (ITU-T Chart) Yes (170:MMR)

Color FAX (Document Send/Receive) Yes/Yes

Color FAX (Memory Send/Receive) No/Yes

INTERFACE

External TAD Interface Yes

Host Interface (IEEE1284) Yes

Host Interface (USB) Yes

LAN Interface No

1-5

(2/2)

Model Name MFC-590

PRINTER

Color/Mono Color/Mono

Engine Type Piezo Ink Jet (2-head BH: 75 nozzles/color)

Resolution (dpi) 1200x1200 /2400x1200 (Mono/Color)

Speed (ppm)

10/8 (Mono/Color: 600*150)

4/3.5 (Mono/Color: 600*300)

2/1.5 (Mono/Color: 600*600)

0.2/0.2 (Mono/Color: 1200*1200/2400*1200)

Paper Capacity (sheets) 100

Output Paper Capacity (sheets) 50

Standard Print Language Windows GDI

Emulation N/A

Resident Fonts Yes

Fonts Disk Based Yes

Paper Handling Size LTR, LGL, A4, B5, A5, EXE,

Post card, Index card

Manual Feed Slot N/A

Other Paper Type OHP, Envelopes

Sheet Weight (Paper Cassette)

(Manual Slot)

64-120 g/m2 (17 - 32 lb)

N/A

Printer Driver Win95/98/98SE/Me/2000Professinal/NT4.0/

MacOS 8.5/8.5.1/8.6/9.0/9.04/9.1

COPY

Color/Mono Color/Mono

Speed (ppm) 7/4

Multi Copy (Stack) Yes (Color) or Via PC

Multi Copy (Sort) Yes (Color) or Via PC

Resolution (dpi) Max. 1200x1200

SCANNER

Color/Mono Color/Mono

Resolution (dpi) (Physical) CCD 600x2400 (Opt.)

Resolution (dpi) (Logical) 9600 (Int.)

Speed (ppm) Max. 3 sec.

Gray Scale 256

TWAIN Compliant&Operating System Win95/98/98SE/2000Professinal/NT4.0/Me

MacOS 8.6/9.0/9.04/9.1

PCI Scanner (Parallel/Serial) Parallel/ USB

Color Depth 36-bit color processing (24-bit external)

ACCESSORIES

Cartridge 4 colors (each separate tank)

Life / Yield (Draft, 5% Coverage) BK: 950, CL: 450

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