Brother MFC-L8600CDW User manual

Basic User’s Guide

MFC-L8600CDW

MFC-L8850CDW

MFC-L9550CDW

Not all models are available in all countries.

In USA: Visit the Brother Solutions Center at

http://solutions.brother.com/ and click Manuals on

your model’s page to download other manuals.

Version 0

USA/CAN

If you must contact Customer Service

Complete the following information for future reference:

Model Number: MFC-L8600CDW /

MFC-L8850CDW / MFC-L9550CDW

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product

should you lose your receipt;

may support an insurance claim by you in the event of product loss

covered by insurance; and,

will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is

online at http://www.brother.com/registration/.

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be

made from within that country.

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

may serve as confirmation of the purchase date of your product should you lose your receipt;

may support an insurance claim by you in the event of product loss covered by insurance; and,

will help us notify you of enhancements to your product and special offers.

Complete and fax the Brother Warranty Registration and Test Sheet or, for your convenience and

most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software and utilities and read FAQs and

troubleshooting tips to learn how to get the most from your Brother product.

http://solutions.brother.com/

NOTE

You can check here for Brother driver updates.

To keep your machine’s performance up to date, check here for the latest firmware upgrade.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)

or visit http://www.brother-usa.com/service/.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, visit http://www.brother.ca/support.

Ordering supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the supply you need and you have a Visa, MasterCard, Discover, or

American Express credit card, or PayPal account, you can order directly from Brother. Visit us

online for a complete selection of the Brother accessories and supplies that are available for

purchase.

NOTE

In Canada, only Visa and MasterCard are accepted.

In USA: http://www.brother-usa.com/support (Self-Service/Email/Chat)

1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (assistance via fax)

1-877-268-9575 (test your fax sending and fax receiving operations)

In Canada: http://www.brother.ca/support

(Self-Service Videos/Email/Chat/Facebook/Twitter Help)

In USA: 1-877-552-MALL (1-877-552-6255)

1-800-947-1445 (assistance via fax)

http://www.brothermall.com/

In Canada:

http://www.brother.ca/

iii

Order information

1Letter or A4 size single-sided pages.

2Approximate cartridge yield is declared in accordance with ISO/IEC 19798.

3Standard toner cartridge

4High yield toner cartridge

5Super High yield toner cartridge

65 pages per job

71 page per job

8Drum life is approximate and may vary by type of use.

Description Item

Toner Cartridge <Black>

TN-331BK (Approx. 2,500 pages) 123

TN-336BK (Approx. 4,000 pages) 124

TN-339BK (Approx. 6,000 pages) 125

Toner Cartridge <Cyan>

TN-331C (Approx. 1,500 pages) 123

TN-336C (Approx. 3500 pages) 124

TN-339C (Approx. 6,000 pages) 125

Toner Cartridge <Magenta>

TN-331M (Approx. 1,500 pages) 123

TN-336M (Approx. 3,500 pages) 124

TN-339M (Approx. 6,000 pages) 125

Toner Cartridge <Yellow>

TN-331Y (Approx. 1,500 pages) 123

TN-336Y (Approx. 3,500 pages) 124

TN-339Y (Approx. 6,000 pages) 125

Drum Unit DR-331CL (Approx. 25,000 pages) 78

Belt Unit BU-320CL (Approx. 20,000 pages 17

/ 50,000 pages 16

)

Waste Toner Box WT-320CL (Approx. 50,000 pages) 1

Paper Tray #2 (Option) LT-320CL (MFC-L8600CDW and MFC-L8850CDW)

LT-325CL (MFC-L9550CDW)

Telephone Line Cord LG3077001

Basic User's Guide LEN137001 (English for USA and Canada)

LEN137002 (French for Canada)

Quick Setup Guide LEN138001 (English for USA and Canada)

LEN138002 (French for Canada)

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE

SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE

ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS

OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE

SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT

PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY

TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE

ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT

LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published,

covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without

notice.

Brother reserves the right to make changes without notice in the specifications and materials

contained herein and shall not be responsible for any damages (including consequential) caused

by reliance on the materials presented, including but not limited to typographical and other errors

relating to the publication.

User’s Guides and where do I find them?

1Visit http://solutions.brother.com/.

Which Guide? What’s in it? Where is it?

Product Safety

Guide

Read this Guide first. Read the Safety

Instructions before you set up your machine.

See this Guide for trademarks and legal

limitations.

Printed / In the Box

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and

software for the operating system and

connection type you are using.

Printed / In the Box

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Print operations and how to replace

supplies. See troubleshooting tips.

Printed / In the Box

Advanced User's

Guide

Learn more advanced operations: Fax,

Copy, security features, printing reports and

performing routine maintenance.

For USA:

PDF file / Brother Solutions

Center 1

For Other Countries:

(Windows®)

PDF file / CD-ROM / In the Box

(Macintosh)

PDF file / Brother Solutions

Center 1

Software and

Network User's

Guide

This Guide provides instructions for

Scanning, Printing, PC-FAX and other

operations that can be performed by

connecting your Brother machine to a

computer. You can also find useful

information about using the Brother

ControlCenter utility, using your machine in

a network environment, and frequently used

terms.

For USA:

HTML file / Brother Solutions

Center 1

For Other Countries:

(Windows®)

HTML file / CD-ROM / In the Box

(Macintosh)

HTML file / Brother Solutions

Center 1

Google Cloud Print

Guide

This Guide provides information about how

to configure your Brother machine to a

Google account and use Google Cloud

Print™ services for printing over the

Internet.

PDF file / Brother Solutions

Center 1

Mobile Print/Scan

Guide for Brother

iPrint&Scan

This Guide provides useful information

about printing from your mobile device and

scanning from your Brother machine to your

mobile device when connected on a Wi-Fi®

network.

PDF file / Brother Solutions

Center 1

Web Connect Guide This Guide provides information about how

to configure and use your Brother machine

to scan, load and view images and files on

certain websites that provide these services.

PDF file / Brother Solutions

Center 1

Table of Contents

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing Brother Utilities (Windows®).................................................................2

Accessing the Advanced User's Guide, and Software and Network User's Guide

......3

Viewing Documentation...................................................................................3

How to access Guides for Advanced Features......................................................5

Accessing Brother Support (Windows®) ................................................................6

Accessing Brother Support (Macintosh) ................................................................7

Control panel overview ..........................................................................................8

Touchscreen LCD..........................................................................................10

Setting the Ready screen ..............................................................................14

Basic Operations ...........................................................................................14

Shortcut Settings .................................................................................................15

Adding Copy Shortcuts..................................................................................15

Adding Fax Shortcuts ....................................................................................16

Adding Scan Shortcuts ..................................................................................17

Adding Web Connect Shortcuts ....................................................................18

Adding Apps Shortcuts .................................................................................19

Changing Shortcuts .......................................................................................20

Editing Shortcut Names.................................................................................20

Deleting Shortcuts .........................................................................................21

Recalling Shortcuts........................................................................................21

Set your Station ID ........................................................................................21

2 Loading paper 23

Loading paper and print media ............................................................................23

Loading paper in the standard paper tray and the optional lower tray ..........23

Loading paper in the multi-purpose tray (MP tray) ........................................25

Unscannable and unprintable areas..............................................................30

Paper settings......................................................................................................31

Paper Size .....................................................................................................31

Paper Type ....................................................................................................31

Tray Use in Copy mode.................................................................................32

Tray Use in Fax mode ...................................................................................32

Tray Use in Print mode..................................................................................33

Acceptable paper and other print media..............................................................34

Recommended paper and print media ..........................................................34

Paper type and size.......................................................................................34

Handling and using special paper .................................................................36

vii

3 Loading documents 39

How to load documents .......................................................................................39

Using the automatic document feeder (ADF) ................................................39

Using the scanner glass ................................................................................40

4 Sending a fax 41

How to send a fax................................................................................................41

Stop faxing.....................................................................................................42

Faxing A4/Legal/Folio size documents from the scanner glass ....................42

Canceling a fax in process ............................................................................42

Transmission Verification Report................................................................... 43

5 Receiving a fax 44

Receive modes ....................................................................................................44

Choose the correct Receive Mode ................................................................44

Using receive modes ...........................................................................................46

Fax Only ........................................................................................................46

Fax/Tel...........................................................................................................46

Manual...........................................................................................................46

External TAD .................................................................................................46

Receive Mode settings ........................................................................................47

Ring Delay .....................................................................................................47

F/T Ring Time (Fax/Tel mode only)...............................................................47

Easy Receive.................................................................................................48

Fax Preview (Black and White only)....................................................................49

How to preview a received fax.......................................................................49

Turning off Fax Preview.................................................................................51

6 Using PC-FAX 52

How to use PC-FAX.............................................................................................52

PC-FAX Receive (Windows®only)................................................................52

PC-FAX Send ................................................................................................53

7 Telephone services and external devices 54

Telephone line services .......................................................................................54

Voice Mail ...................................................................................................... 54

Distinctive Ring.............................................................................................. 55

Connecting an external TAD (telephone answering device)................................ 57

Connections...................................................................................................58

Recording an outgoing message (OGM).......................................................59

Multi-line connections (PBX) ......................................................................... 59

External and extension telephones......................................................................59

Connecting an external or extension telephone ............................................59

Using external and extension telephones......................................................60

Using a non-Brother cordless external handset ............................................60

Using Remote Codes .................................................................................... 61

viii

8 Dialing and storing numbers 62

How to dial ...........................................................................................................62

Manual dialing ...............................................................................................62

Dialing from the Address Book ......................................................................62

LDAP search .................................................................................................62

Fax redial.......................................................................................................62

Storing numbers ..................................................................................................63

Storing a pause .............................................................................................63

Storing Address Book numbers.....................................................................63

Changing Address Book names or numbers .................................................64

9 Making copies 65

How to copy .........................................................................................................65

Stop copying..................................................................................................65

Copy preset settings......................................................................................65

Copy Settings and Options............................................................................66

10 Printing from a USB flash drive or digital camera

supporting mass storage 67

Creating a PRN file for direct printing ..................................................................67

Printing directly from the USB flash drive or digital camera supporting mass

storage..............................................................................................................68

Changing the default settings for direct print .................................................70

11 How to print from a computer 71

Printing a document.............................................................................................71

12 How to scan to a computer 72

Before scanning...................................................................................................72

Scanning a document as a PDF file using ControlCenter4 (Windows®) .............73

How to scan a document as a PDF file using the Touchscreen ..........................75

A Routine maintenance 77

Replacing supplies...............................................................................................77

Replacing the toner cartridges.......................................................................81

Cleaning the corona wires .............................................................................87

Replacing the drum unit.................................................................................90

Replacing the belt unit ...................................................................................96

Replacing the waste toner box ....................................................................101

Cleaning the scanner...................................................................................108

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