Brother MFC-9700 User manual

MULTI-FUNCTION CENTER

SERVICE MANUAL

MODEL: MFC9800/MFC9700/DCP1400

MFC9880/MFC9860/MFC9760

No part of this publication may be reproduced in any form or by any means without permission in writing from

the publisher.

Specifications are subject to change without notice.

All products and company names mentioned in this manual are trademarks or registered trademarks of their

respective holders.

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation,

and maintenance of the Brother machine. It includes information required for field troubleshooting

and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to

understand machine function, to rapidly repair the machine and order any necessary spare parts.

To perform appropriate maintenance so that the machine is always in best condition for the

customer, the service personnel must adequately understand and apply this manual.

This manual is made up of six chapters and appendices.

CHAPTER I. GENERAL DESCRIPTION

CHAPTER II. INSTALLATION

CHAPTER III. THEORY OF OPERATION

CHAPTER IV. DISASSEMBLY/REASSEMBLY AND LUBRICATION

CHAPTER V. MAINTENANCE MODE

CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING

Appendix 1. EEPROM Customizing Codes

Appendix 2. Firmware Switches (WSW)

Appendix 3. Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications

and functions are subject to change depending upon each destination.

SAFETY INFORMATION

Laser Safety (110-120V Model only)

This printer is certified as a Class 1 laser product under the US Department of Health and Human

Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health

and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.

Since radiation emitted inside the printer is completely confined within the protective housings and

external covers, the laser beam cannot escape from the machine during any phase of user

operation.

CDRH Regulations (110-120V Model only)

The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration

implemented regulations for laser products on August 2, 1976. These regulations apply to laser

products manufactured from August 1, 1976. Compliance is mandatory for products marketed in

the United States. The label shown below indicates compliance with the CDRH regulations and

must be attached to laser products marketed in the United States.

The label for Chinese products

MANUFACTURED: JULY 2001 C

BROTHER CORP. (ASIA) LTD.

BROTHER BUJI NAN LING FACTORY

Gold Garden Industry, Nan Ling Village, Buji,

Rong Gang, Shenzhen, China.

This product complies with FDA radiation

performance standards, 21 CFR Subchapter J.

CHAPTER I.

GENERAL DESCRIPTION

CHAPTER I. GENERAL DESCRIPTION

CONTENTS

1. MACHINE OUTLINE ................................................................................................. I-1

1.1 External Appearance and Weight..................................................................... I-1

1.2 Components ..................................................................................................... I-1

2. SPECIFICATIONS..................................................................................................... I-2

I- 1

1. MACHINE OUTLINE

1.1 External Appearance and Weight

The figure below shows the machine appearance and approximate dimensions.

Weight: Machine proper 15.2 kg

Machine (incl. drum unit & toner cartridge) 17.0 kg

In package 21.2 kg

1.2 Components

The machine consists of the following major components:

I- 2

2. SPECIFICATIONS

(1/4)

Model Name MFC9800 MFC9700

GENERAL

Print Engine Laser (ZLe) Laser (ZLe)

Modem Speed(bps) 33,600(Fax) 14,400(Fax)

Transmission Speed(sec.) Approx. 2 Approx. 5

ITU-T Group Super G3 G3

Coding Method MH/MR/MMR/JBIG MH/MR/MMR/JBIG

Input/Output Width 5.8"-8.5"/2.75"-8.5" 5.8"-8.5"/2.75"-8.5"

ADF(pages) up to 50 up to 50

LCD Size 16 Characters x 2 Lines 16 Characters x 1 Lines

On-Screen Programming Yes Yes

Back up Clock Yes (9 hours) Yes (1 hours)

Memory Capacity(Physical:MByte) 8 8

Back up Memory Yes No

Optional Memory 16/32MByte(DIMM) No

Optional Paper Tray Yes(250pages:LT-400) Yes(250pages:LT-400)

Dimensions (WxDxH) 19.4x18.0x16.8 inches 19.4x18.0x16.8 inches

492x456x429 mm 492x456x429 mm

Weight 35.2 lbs/(17 kg) 35.2 lbs/(17 kg)

Color Gray 1495 Gray 1495

Standby Mode Yes Yes

PC-Fax Protocol Compliance Class 2 Class 2

Simultaneous Operation Yes Yes

Data Modem No No

Energy Star Compliance (for U.S.A.) Yes Yes

LCD Back Light No No

Operating Environment Temperature 10 - 32.5 degrees Centigrade 10 - 32.5 degrees Centigrade

Humidity 20 - 80%(without condensation) 20 - 80%(without condensation)

Power Source 120VAC 50/60Hz 120VAC 50/60Hz

Power Consumption Less than 15W / 75W / 940W Less than 15W / 75W / 940W

(Sleep/Standby/Peak)

Demo Model N / A Yes([Start]+[Stop])

TELEPHONE

Automatic Redial Yes Yes

Handset No No

One-Touch Dial 32 (16x2) 8 (4x2)

Speed Dial 100 100

Telephone Index Yes Yes

Speaker Phone No No

Chain Dialing Yes Yes

Caller ID Yes Yes

Call Waiting Caller ID No No

Distinctive Ringing Yes Yes

Hold/Mute Key No No

Power Failure Dialing No No

Speaker Volume - -

Ring Volume - -

Handset Volume - -

PBX Feature No No

Transfer Method Flash Flash

Figures of One-Touch & Speed Dial 20 digits 20 digits

Resisterable Number Of Characters 15 char 15 char

I- 3

(1/4)

Model Nam

DCP140

GENERAL

Print Engine Laser (ZLe)

Modem Speed(bps) -

Transmission Speed(sec.) -

ITU-T Group -

Coding Method -

Input/Output Width 5.8"-8.5"/2.75"-8.5"

ADF(pages) up to 50

LCD Size 16 Characters x 2 Lines

On-Screen Programming Yes

Backup Clock No

Memory Capacity(Physical:MByte) 8

Backup Memory No

Optional Memory No

Optional Paper Tray Yes(250pages:LT-400)

Dimensions (WxDxH) 19.4x18.0x16.8 inches

492x456x429 mm

Weight 35.2 lbs/(17 kg)

Color Gray 1495

Standby Mode Yes

PC-Fax Protocol Compliance -

Simultaneous Operation Yes

Data Modem No

Energy Star Compliance (for U.S.A.) Yes

LCD Back Light No

Operating Environment Temperature 10 - 32.5 degrees Centigrade

Humidity 20 - 80%(without condensation)

Power Source 120VAC 50/60Hz

Power Consumption Less than 15W / 75W / 940W

(Sleep/Standby/Peak)

Demo Model N / A

TELEPHONE

Automatic Redial -

Handset -

One-Touch Dial -

Speed Dial -

Telephone Index -

Speaker Phone -

Chain Dialing -

Caller ID -

Call Waiting Caller ID -

Distinctive Ringing -

Hold/Mute Key -

Power Failure Dialing -

Speaker Volume -

Ring Volume -

Handset Volume -

PBX Feature -

Transfer Method -

Figures of One-Touch & Speed Dial -

Resisterable Number Of Characters -

I- 4

(2/4)

Model Name MFC9800 MFC9700

FAX

Internet FAX Available with Optional LAN Board Available with Optional LAN Board

Easy Receive/Fax Detect Yes Yes

Fax/Tel Switch Yes No

Super Fine Yes (TX & RX) Yes (TX & RX)

300dpi Transmission No No

Gray Scale 64 64

Contrast Yes (Auto/S.Light/S.Dark) Yes (Auto/S.Light/S.Dark)

Smoothing Yes Yes

Call Reservation Over Auto TX No No

Password Check No No

Enhanced Remote Activate Yes Yes

Multi Resolution Transmission No No

Multi Transmission No No

Next-Fax Reservation Yes (Dual Access) Yes (Dual Access)

Delayed Timer Yes (up to 50) Yes (up to 50)

Polling (RX only) Yes (Std/Seq) Yes (Std/Seq)

Quick Scan (Memory Transmission) Approx. 3 sec./page (A4:standard) Approx. 3 sec./page (A4:standard)

Broadcasting Yes (182 locations) Yes (158 locations)

Batch Transmission Yes Yes

Auto Reduction Yes Yes

Out-of-Paper Reception *2 up to 600 pages up to 600 pages

Dual Access Yes Yes

ECM(Error Correction Mode) Yes Yes

ITU SUB Addressing No No

Group Dial Yes (6) Yes (6)

Resend After Receive Error Signal No No

Confidential No No

Station ID 1 (20digits/20char) 1 (20digits/20char)

Off Hook Alarm No No

Remote Maintenance Yes Yes

Call Reservation Over Manual TX No No

RX Mode Indication LCD LCD

Resolution Indication LED LCD

LIST REPORT

Activity Report/Journal Report Yes (up to 200) Yes (up to 200)

Transmission Verification Report Yes Yes

Coverpage Yes (Super) Yes (Super)

Help List Yes Yes

Call Back Message No No

Caller ID List Yes Yes

INTERFACE

External TAD Interface Yes Yes

Missing Link/PC Interface No No

Host Interface Yes (Auto switching : Parallel/USB *3) Yes (Auto switching : Parallel/USB *3)

LAN Interface Available with Option LAN Board Available with Option LAN Board

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