Brother MFC-8510DN User manual

Basic User’s Guide

MFC-8510DN

MFC-8910DW

Not all models are available in all countries.

Version 0

ARL/ASA/NZ

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-8510DN / MFC-8910DW

(Circle your model number)

Serial Number: 1

Date of Purchase:

Place of Purchase:

1The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find them?

1PDF printing is not supported on Windows®Phone.

2Visit us at http://solutions.brother.com/.

Which Guide? What's in it? Where is it?

Product Safety

Guide

Read this Guide first. Please read the Safety

Instructions before you set up your machine.

See this Guide for trademarks and legal

limitations.

Printed / In the box

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and

software for the operating system and

connection type you are using.

Printed / In the box

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Print operations and how to replace

consumables. See troubleshooting tips.

Printed / In the box

Advanced User's

Guide

Learn more advanced operations: Fax,

Copy, security features, printing reports and

performing routine maintenance.

PDF file / Installer CD-ROM /

In the box

Software User's

Guide

Follow these instructions for Printing,

Scanning, Network Scanning, Remote

Setup, PC-Fax, and using the Brother

ControlCenter utility.

PDF file / Installer CD-ROM /

In the box

Network User's

Guide

This Guide provides useful information

about wired and wireless network settings

and security settings using the Brother

machine. You can also find supported

protocol information for your machine and

detailed troubleshooting tips.

PDF file / Installer CD-ROM /

In the box

Wi-Fi Direct™ Guide

(MFC-8910DW)

This Guide provides details on how to

configure and use your Brother machine for

wireless printing directly from a mobile

device supporting the Wi-Fi Direct™

standard.

PDF file / Brother Solutions

Center 2

Google Cloud Print

Guide

This Guide provides details on how to

configure your Brother machine to a Google

account and use Google Cloud Print

services for printing over the Internet from

devices using Gmail™ for mobile, GOOGLE

DOCS™ for mobile and applications for the

Chrome OS.

PDF file / Brother Solutions

Center 2

Mobile Print/Scan

Guide for Brother

iPrint&Scan

This Guide provides useful information

about printing JPEG and PDF 1files from

your mobile device and scanning from your

Brother machine to your mobile device when

connected on a Wi-Fi network.

PDF file / Brother Solutions

Center 2

Table of Contents

(Basic User’s Guide)

1 General information 1

Using the documentation .......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

How to access the User's Guides for Advanced Features.....................................4

Accessing Brother Support (Windows®)................................................................4

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

Volume settings .....................................................................................................9

Ring volume.....................................................................................................9

Beeper volume ................................................................................................9

Speaker volume...............................................................................................9

2 Loading paper 10

Loading paper and print media ............................................................................10

Loading paper in the standard paper tray and the optional lower tray ..........10

Loading paper in the multi-purpose tray (MP tray) ........................................12

Unscannable and unprintable areas ..............................................................15

Paper settings......................................................................................................16

Paper Type ....................................................................................................16

Paper Size .....................................................................................................16

Tray Use in COPY mode ...............................................................................17

Tray Use in FAX mode ..................................................................................17

Tray Use in print mode ..................................................................................18

Acceptable paper and other print media..............................................................19

Type and size of paper ..................................................................................19

Handling and using special paper .................................................................21

3 Loading documents 24

How to load documents .......................................................................................24

Using the automatic document feeder (ADF) ................................................24

Using the scanner glass ................................................................................25

4 Sending a fax 26

How to send a fax ................................................................................................26

Faxing Letter, Legal or Folio size documents from the scanner glass ..........28

Cancelling a fax in progress ..........................................................................28

Transmission Verification Report...................................................................28

iii

5 Receiving a fax 29

Receive modes....................................................................................................29

Choosing the receive mode...........................................................................29

Using receive modes ...........................................................................................30

Fax Only ........................................................................................................30

Fax/Tel...........................................................................................................30

Manual...........................................................................................................30

External TAD .................................................................................................30

Receive Mode settings ........................................................................................31

Ring Delay .....................................................................................................31

F/T Ring Time (Fax/Tel mode only)...............................................................31

Fax Detect .....................................................................................................32

6UsingPC-FAX 33

How to use PC-FAX.............................................................................................33

PC-FAX Receive (For Windows®only) .........................................................33

PC-FAX Send ................................................................................................34

7 Telephone and external devices 35

Telephone line services.......................................................................................35

Do you have Voice Mail?...............................................................................35

Telephone Service for Australia...........................................................................35

Distinctive Ring..............................................................................................35

Telephone Service for New Zealand ...................................................................37

FaxAbility .......................................................................................................37

Telephone Service for Some Countries...............................................................38

Distinctive Ringing (For Singapore and Hong Kong).....................................38

Connecting an external TAD ...............................................................................39

Connections...................................................................................................40

Recording an outgoing message (OGM).......................................................40

Multi-line connections (PABX) .......................................................................41

External and extension telephones......................................................................41

Connecting an external or extension telephone ............................................41

Operation from external or extension telephones..........................................42

For Fax/Tel mode only...................................................................................42

Using a non-Brother cordless external handset ............................................42

Using Remote Codes ....................................................................................43

8 Dialling and storing numbers 44

How to dial...........................................................................................................44

Manual dialling...............................................................................................44

One Touch dialling.........................................................................................44

Speed dialling ................................................................................................44

Search ...........................................................................................................45

LDAP search (MFC-8910DW) .......................................................................45

Fax redial.......................................................................................................45

Storing numbers ..................................................................................................46

One Touch and Speed Dial Storage Options ................................................47

Storing a pause .............................................................................................48

Storing One Touch Dial numbers ..................................................................48

Storing Speed Dial numbers..........................................................................50

Changing or Deleting One Touch and Speed Dial numbers .........................52

Tone or Pulse (not available in New Zealand)...............................................53

9 Making copies 54

How to copy .........................................................................................................54

Stop copying..................................................................................................54

Copy settings.................................................................................................54

10 Printing data from a USB Flash memory drive or digital camera

supporting mass storage 55

Creating a PRN file for direct printing ..................................................................55

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................56

11 How to print from a computer 59

Printing a document.............................................................................................59

12 How to scan to a computer 60

Scanning a document as a PDF file using ControlCenter4 (Windows®) .............60

Changing the SCAN key settings ........................................................................63

Before scanning.............................................................................................63

SCAN key settings.........................................................................................63

Scanning using the SCAN key ......................................................................65

A Routine maintenance 66

Replacing the consumable items.........................................................................66

Replacing the toner cartridge ........................................................................69

Replacing the drum unit.................................................................................75

Cleaning and Checking the machine ...................................................................80

Cleaning the outside of the machine .............................................................80

Cleaning the scanner glass ...........................................................................81

Cleaning the corona wire...............................................................................83

Cleaning the drum unit ..................................................................................85

Cleaning the paper pick-up rollers.................................................................89

B Troubleshooting 91

Identifying your problem ......................................................................................91

Error and maintenance messages.......................................................................93

Transferring your faxes or Fax Journal report .............................................100

Document Jams.................................................................................................101

Document is jammed in the top of the ADF unit..........................................101

Document is jammed under the document cover ........................................101

Removing small documents jammed in the ADF.........................................102

Document is jammed at the output tray.......................................................102

Paper Jams........................................................................................................103

Paper is jammed in the MP tray ..................................................................103

Paper is jammed in paper tray 1 or tray 2 ...................................................104

Paper is jammed at the back of the machine ..............................................105

Paper is jammed inside the machine...........................................................108

Paper is jammed in the duplex tray .............................................................112

If you are having difficulty with your machine ....................................................114

Setting Dial Tone detection .........................................................................124

Telephone line interference / VoIP ..............................................................124

Improving the print quality..................................................................................125

Machine Information ..........................................................................................132

Checking the Serial Number........................................................................132

Reset functions............................................................................................132

How to reset the machine............................................................................133

C Menu and features 134

On-screen programming....................................................................................134

How to access the menu mode ...................................................................134

Menu table.........................................................................................................135

Entering text ......................................................................................................168

D Specifications 170

General..............................................................................................................170

Document Size ..................................................................................................172

Print media.........................................................................................................173

Fax.....................................................................................................................174

Copy ..................................................................................................................175

Scanner .............................................................................................................176

Printer ................................................................................................................177

Interfaces...........................................................................................................178

Direct Print feature.............................................................................................179

Computer requirements ....................................................................................180

Consumable items.............................................................................................182

Network (LAN) ...................................................................................................183

E Index 184

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the Installer CD-ROM.

The Advanced User's Guide explains the following features and operations.

1 General Setup

IMPORTANT NOTE

Memory storage

Set Daylight Saving Time

Ecology features

Quiet mode feature

LCD Contrast

Dial Prefix

Mode Timer

2 Security features

Secure Function Lock 2.0

Setting Lock

Restricting dialling

3 Sending a fax

Additional sending options

Additional sending operations

Polling overview

4 Receiving a fax

Remote Fax Options

Additional receiving operations

Polling overview

5 Dialling and storing numbers

Additional dialling operations

Additional ways to store numbers

6 Printing reports

Fax reports

Reports

7 Making copies

Copy settings

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance

parts

Packing and shipping the machine

BOptions

Optional paper tray (LT-5400)

Memory board

C Glossary

DIndex

Using the

documentation 1

Thank you for buying a Brother machine!

Reading the documentation will help you

make the most of your machine.

Symbols and conventions

used in the documentation 1

The following symbols and conventions are

used throughout the documentation.

Follow all warnings and instructions marked

on the product.

Note

Most of the illustrations in this User's

Guide show the MFC-8910DW.

General information 1

WARNING indicates a potentially

hazardous situation which, if not avoided,

could result in death or serious injuries.

Important indicates a potentially hazardous

situation which, if not avoided, may result in

damage to property or loss of product

functionality.

Prohibition icons indicate actions

that must not be performed.

Electrical Hazard icons alert you to a

possible electrical shock.

Hot Surface icons warn you not to

touch machine parts that are hot.

Fire hazard icons alert you to the

possibility of fire.

Notes tell you how you should

respond to a situation that may arise

or give tips about how the current

operation works with other features.

WARNING

Important

Bold Bold style identifies keys on the

machine's control panel or on

the computer screen.

Italics Italicized style emphasizes an

important point or refers you to

a related topic.

Courier

New

Courier New font identifies the

messages shown on the LCD

of the machine.

Chapter 1

Accessing the

Advanced User’s

Guide, Software User’s

Guide and Network

User’s Guide 1

This Basic User's Guide does not contain all

the information about the machine such as

how to use the advanced features for Fax,

Copy, Printer, Scanner, PC-Fax and

Network. When you are ready to learn

detailed information about these operations,

read the Advanced User's Guide,

Software User’s Guide and

Network User’s Guide that are on the

Installer CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®)1

To view the documentation, from the Start

menu, select Brother, MFC-XXXX (where

XXXX is your model name) from the

programs list, and then choose

User’s Guides.

If you have not installed the software, you can

find the documentation on the Installer

CD-ROM by following the instructions below:

aTurn on your computer. Insert the

Installer CD-ROM into your CD-ROM

drive.

Note

If the Brother screen does not appear

automatically, go to My Computer

(Computer), double-click the CD-ROM

icon, and then double-click start.exe.

bIf the model name screen appears, click

your model name.

cIf the language screen appears, click

your language. The CD-ROM Top Menu

will appear.

dClick Documentation.

eClick PDF documents. If the country

screen appears, choose your country.

After the list of User’s Guides appears,

choose the Guide you want to read.

Viewing Documentation (Macintosh) 1

aTurn on your Macintosh. Insert the

Installer CD-ROM into your CD-ROM

drive. The following window will appear.

bDouble-click the Documentation icon.

cIf the model name screen appears,

choose your model name and click

Next.

dIf the language screen appears, double-

click your language folder.

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