Bose SoundSport User manual
OWNER’S GUIDE • BRUGERVEJLEDNING
BEDIENUNGSANLEITUNG • GEBRUIKERSHANDLEIDING
GUÍA DEL USUARIO • KÄYTTÖOHJE • NOTICE D’UTILISATION
MANUALE DI ISTRUZIONI • KEZELÉSI ÚTMUTATÓ
BRUKERVEILEDNING • PODRĘCZNIK UŻYTKOWNIKA
MANUAL DO PROPRIETÁRIO • BRUKSANVISNING
SOUNDSPORT®
WIRELESS
2 - ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
Please read and keep all safety and use instructions.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete
declaration of conformity can be found at: www.Bose.com/compliancewww.Bose.com/compliance
This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable
UK regulations. The complete declaration of conformity can be found at:
www.Bose.com/compliancewww.Bose.com/compliance
Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio
Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity
can be found at: www.Bose.com/compliancewww.Bose.com/compliance
WARNINGS/CAUTIONS
• Do NOT use the headphones at a high volume for any extended period.
– To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
– Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up
gradually until you reach a comfortable listening level.
• Use caution and follow applicable laws regarding mobile phone and headphone use if using the headphones for
phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the
use of such products while driving. DON’T use the headphones for any other purpose while driving.
• Focus on your safety and that of others if you use the headphones while engaging in any activity requiring your
attention, e.g., while riding a bicycle or walking in or near trac, a construction site or railroad, etc. Remove the
headphones or adjust your volume to ensure you can hear surrounding sounds, including alarms and warning signals.
• Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones o and contact
Bose customer service.
• Do NOT submerge or expose the headphones for extended period to water, or wear while participating in water
sports, e.g., swimming, waterskiing, surfing, etc.
• Remove headphones immediately if you experience a warming sensation or loss of audio.
• Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or
property damage due to overheating.
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might aect your implantable
medical device.
• Do NOT make unauthorized alterations to this product.
• Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL,
CSA, VDE, CCC).
• Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH - 3
REGULATORY INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to
operate this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must
not be co-located or be operating in conjunction with any other antennas or transmitters.
Meets IMDA Requirements.
CAN ICES-3(B)/NMB-3(B)
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the
NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original
characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found,
the user shall cease operating immediately until no interference is achieved. The said legal communications means radio
communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM
radio wave radiated devices.
For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth®: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
4 - ENGLISH
REGULATORY INFORMATION
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified
professional. Please contact your local Bose retailer or see
http://products.bose.com/static/compliance/index.htmlhttp://products.bose.com/static/compliance/index.html for further information.
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Part Name Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part
is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit requirement of GB/T 26572.
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “8” is 2008 or 2018.
China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District,
Shanghai 201100
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Phone Number: +886-2-2514 7676
Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec,
11000 México, D.F. Phone Number: +5255 (5202) 3545
UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom
Input Rating: 5V 1A
ENGLISH - 5
LEGAL INFORMATION
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Bose Corporation is under license.
The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Apple, the Apple logo, iPad, iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.
The trademark “iPhone” is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple
product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Bose Corporation Headquarters: 1-877-230-5639
©2021 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior
written permission.
6 - ENGLISH
CONTENTS
Getting Started
Unpacking.................................................................................................................................8
Headphone components ....................................................................................................9
Powering on/o.................................................................................................................... 10
Bose® Connect App
Features.....................................................................................................................................11
Charging the Battery
Connecting the USB cable ................................................................................................12
Checking the battery.......................................................................................................... 13
Headphone Status Indicators
Bluetooth® indicator............................................................................................................ 14
Battery indicator .................................................................................................................. 14
Importance of Proper Fit
Choosing the correct StayHear®+ Sport tip .............................................................. 15
Fitting the earbuds to your ear...................................................................................... 15
Changing the StayHear®+ Sport tips............................................................................ 16
Voice Prompts
Pre-installed languages ......................................................................................................17
Changing the language ......................................................................................................17
Bluetooth Technology
Choosing your pairing method ...................................................................................... 18
Pairing your mobile device............................................................................................... 19
Pairing your mobile device with NFC ......................................................................... 20
Disconnecting a mobile device .......................................................................................21
Reconnecting a mobile device ........................................................................................21
ENGLISH - 7
CONTENTS
Managing Multiple Connections
Switching between two connected mobile devices ..............................................22
Identifying connected mobile devices ........................................................................22
Reconnecting a previously paired mobile device ...................................................22
Clearing the headphone pairing list .............................................................................23
Using the Bose® Connect app.........................................................................................23
Headphone Controls
Media playback and volume functions....................................................................... 24
Call functions.........................................................................................................................25
Care and Maintenance
Storing..................................................................................................................................... 26
Cleaning.................................................................................................................................. 26
Replacement parts and accessories............................................................................ 26
Customer service .................................................................................................................27
Limited warranty..................................................................................................................27
Technical information.........................................................................................................27
Troubleshooting
Common solutions ............................................................................................................. 28
8 - ENGLISH
GETTING STARTED
Unpacking
Carefully unpack the carton and confirm that the following parts are included:
StayHear®+ Sport tips:
Large (black) and Small (white)
Note: Medium (gray) tips are
attached to the earbuds.
Bose® SoundSport®
wireless headphones
Carry case
USB cable
Note: If any part of the product is damaged, do not use it. Contact your authorized
Bose dealer immediately or Bose customer service.
Visit: global.Bose.com/Support/SSWglobal.Bose.com/Support/SSW for contact information.
ENGLISH - 9
GETTING STARTED
Headphone components
StayHear®+ Sport tips
Inline remote and
microphone:
Clothing clip
(removable)
Power/
Bluetooth
button
Battery and Bluetooth
indicators
Multi-function
button
Volume Up
Volume Down
USB
connector
10 - ENGLISH
GETTING STARTED
Powering on/o
To power on:
Press the Power/Bluetooth button until the battery indicator glows green, yellow or red
(to indicate the current battery charge level).
To power o:
Press and hold the Power/Bluetooth button until the battery indicator blinks three times
and you hear the power-down tones.
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