Blackbe;rry Smart Phone User manual

BlackBerry Connect for

Sony Ericsson Smartphones

User guide

2 Contents

Contents

Getting Started ............................................. 4

BlackBerry Connect Installation........................ 4

Using BlackBerry Connect.......................... 5

Email.................................................................. 5

Email folders...................................................... 6

Handling email................................................... 7

Handling Meetings........................................... 14

Using Address Lookup from Contacts ............ 16

Menu options................................................... 17

Connecting and disconnecting......................... 19

BlackBerry Connect Application..................... 20

Corporate lock ................................................. 24

BlackBerry Web .............................................. 24

Backing up and restoring................................. 25

Uninstalling BlackBerry Connect.................... 25

Troubleshooting............................................... 25

Appendix A Installing BlackBerry Connect 29

Setting up BlackBerry Enterprise Solution...... 29

Setting up BlackBerry Internet Service........... 34

Appendix B Additional Information ........ 39

BlackBerry Attachment Viewer Formats ........ 39

Sony Ericsson Smartphones with BlackBerry Connect

User guide

This User guide is published by Sony Ericsson Mobile

Communications AB, without any warranty. Improvements and

changes to this User guide necessitated by typographical errors,

inaccuracies of current information, or improvements to

programs and/or equipment, may be made by Sony Ericsson

Mobile Communications AB at any time and without notice.

Such changes will, however, be incorporated into new editions

of this User guide.

©Sony Ericsson Mobile Communications AB, 2007. All rights

reserved.

Publication number: EN/LZT 162 093 R3B

Bluetooth is a trademark or registered trademark of Bluetooth

SIG Inc.

Symbian and all Symbian-based marks and logos are trademarks

or registered trademarks of Symbian Limited.

Memory Stick Micro™ and M2™are trademarks or registered

trademarks of Sony Corporation.

Quicksheet, Quickpoint, Quickoffice and Quickword are either

trademarks or registered trademarks of Cutting Edge Software,

Inc.

Adobe and Acrobat are either trademarks or registered

trademarks of Adobe Systems Incorporated.

Microsoft Outlook, Windows and Windows Server are either

registered trademarks or trademarks of Microsoft Corporation.

Lotus Notes is a trademark of International Business Machines

Corporation in the United States, other countries, or both.

Research In Motion, the RIM logo, BlackBerry, the BlackBerry

logo and SureType are registred with the U.S. Patent and

Trademark Office and may be pending or registered in other

countries– these and other marks of Research in Motion Limited

are used under license.

CorelandWordPerfectaretrademarksorregistred trademarks of

Corel Corporation.

Intel486 is a trademark or a registred trademark of Intel

Corporation.

GroupWise andNovellaretrademarksor registredtrademarksof

Novell, Inc.

Palm is a trademark or a registred trademark of Palm, Inc.

Other product and company names mentioned herein may be the

trademarks of their respective owners.

Any rights not expressly granted herein are reserved.

Note Some of the services in this User guide are not supported

by all networks. This also applies to the GSM International

Emergency Number 112. Please contact your network operator

or service provider if you are in doubt whether you can use a

particular service.

4 Getting Started

Getting Started

This User guide describes how to set up and use

BlackBerry® service on your phone. There are two

versions of BlackBerry service available; one for

corporate users (using BlackBerry® Enterprise Server)

and one for Web mail users (using BlackBerry® Internet

Service). BlackBerry® Connect™ software is used to

connect to the BlackBerry services.

•BlackBerry® Enterprise Solution (using

BlackBerry Enterprise Server) – allows you to

receive email messages and meeting requests from

an email account operating on a Microsoft®

Exchange, Lotus Domino™ or Novell™

GroupWise™ server on your phone. The diagram

below shows how data is transferred from a server

to your phone.

•BlackBerry Internet Service – allows you to receive

email from a Web-based email service on your

phone.

Note: BlackBerry Internet Service does not support

meeting requests.

BlackBerry Connect

Installation

If BlackBerry Connect software is installed and

provisioned on your phone you can start using it straight

away. To check if BlackBerry Connect software has

been installed, select > Tools and check that the

BlackBerry Connect application is available.

Your BlackBerry Connect account has been provisioned

if is displayed in the status bar.

If BlackBerry Connect software is not installed or

provisioned, see Appendix A Installing BlackBerry

Connect on page 29 for more information on how to

install and provision your phone.

Using BlackBerry Connect 5

Using BlackBerry Connect

BlackBerry Enterprise Solution, BlackBerry Internet

Service, and System Inbox are listed as separate

BlackBerry Connect accounts in Messaging.

Ifyou areusingBlackBerryEnterpriseSolution,youcan

alsohaveuptoelevenBlackBerryInternetServiceemail

accounts set up.

The System Inbox (Sys Inbox) appears in Messaging

view when a BlackBerry Connect account is created.

Messages from your service provider, All Point

Bulletins,orPin to Pinmessagesreceived byyourphone

are automatically sent to the System Inbox account. You

canreadthesemessagesin thesamemanner asmessages

in your BlackBerry Connect account, but you cannot

reply to them.

When a new message arrives, an audible alert will

sound, if set. Use one of the following methods below to

view the message:

• appears in the status bar of the phone. Select

> View to read the new message.

• Select , select the BlackBerry Inbox and select

the new message.

• If permitted in the message alerts settings, a dialog

is displayed asking if you would like to view the

message now. Select Yes to open the message or No

to close the dialog.

Your BlackBerry Connect email account is listed in the

Messaging view on your phone.

To access your email account:

1. Open the main menu with

and then select to

see the Messaging view.

2. If necessary, scroll down

to the BlackBerry Connect

account.

3. Select the left and right

arrows on the Folder line

ofthe BlackBerry Connect

account to change to the

required folder, and then

select to open the folder.

Messaging

Open More

Messages

Inbox 2 unread

BlackBerry

Inbox 2 unread

Sys Inbox

Inbox 0 unread

Call voicemail

Create new message

6 Using BlackBerry Connect

Email folders

The current folder name is

shown in the Title bar at the

top. To change folders, select

More > View folder and select

the folder you want to view.

BlackBerry Connect accounts

always have the following

folders:Inbox,Outbox,Drafts

and Sent.

As well as the four standard

folders, the following are also displayed under My

folders in the View folder list:

• Any folders you have created at the same level as

the Inbox on your PC email program. Sub folders

are not shown; all the emails from sub folders are

displayed in the top level folder that they belong to.

• Any folders you have specified on the BlackBerry

Internet Service Web page.

• Any local folders you have created on the device,

these folders are available in all messaging accounts

on the device. These folders cannot be used with the

BlackBerry Connect account.

• Edit folders. Folders created on your device cannot

be used with the BlackBerry Connect account.

To move a message into an alternative folder:

1. Mark the check box next to the message you want to

move, or open the message.

2. Select Move Message from the menu.

3. Use the drop-down menu to select the folder you

want to move the message to.

4. Select Move. The message is moved.

Email folders

Inbox – contains received messages. You can reply

to, forward and delete messages but you cannot edit

them. You can use the BlackBerry Connect

application to view how many messages the

BlackBerry Connect mailbox can hold. Once this

limit is reached, messages are automatically deleted

from the phone only, oldest first.

Outbox – contains messages that are waiting to be,

or in the process of being, sent. An email is only

stored in the Outbox if BlackBerry service is set to

Pause or Off, data coverage is unavailable, or you

write an email message when the phone is in Flight

mode. If you place the BlackBerry service on pause

for any reason, it automatically restarts after a

period of inactivity and then any email messages in

the Outbox are automatically sent. See Connecting

and disconnecting on page 19 for more information.

Drafts – contains messages that are not ready to be

sent. If you leave an incomplete message you will

be given the option of saving the message in the

Drafts folder.

View folder

Mark

Select

New meeting

Move message

Reconcile now

Lock message

Unlock message

Purge deleted

Set to read

Set to unread

Tools

Inbox

Outbox

Drafts

Sent

My folders

quarantine

Personal folders

Junk E-mail

Edit folders

Using BlackBerry Connect 7

Sent – contains messages you have sent from your

phone. If sent items synchronization is enabled, sent

items from your PC mail client are also displayed.

My folders – contains your personalized folders. For

a personalized folder to be available you must first

create it using the email program on your PC. The

personalised folder must appear on the same level as

your Inbox.

Redirect folders using BlackBerry Enterprise

Solution:

You can choose which folders to redirect to your phone

either by using your phone or by using the BlackBerry

Connect Desktop for Sony Ericsson application on your

PC.

To choose folders using your phone:

1. In your BlackBerry Connect account select More >

Tools > Folder redirection.

2. Select Selected folders.

3. Select Choose folders.

4. Mark the check box next to the folders you want to

have redirected to your phone.

5. Select Save.

To choose folders using your PC:

1. Open the BlackBerry Connect Desktop for Sony

Ericsson application on your PC and select the

Advanced tab.

2. In the Folder redirection section of the tab, select

Selected Folders and click Choose folders.

3. A dialog opens with all the folders of your email

program listed. Click the check box next to a folder

to select it. Click Ok to close the dialog.

4. Click Done to exit the application.

If you have set a rule in your email program to send

certain email messages to specific folders on arrival this

still happens. If the personal folder is displayed on the

phone you can read the mail by opening the folder.

Tip You can disable the redirection of the Inbox folder

and still have other folders redirected to your phone.

Note: If messages from a folder are redirected to your

phone even if you have not enabled the folder for

redirection, you could be using an old version of

Outlook®.

Handling email

Writing email

To write a new email message:

Select your BlackBerry Connect account and select New

at the bottom of the screen.

8 Using BlackBerry Connect

Select the Address, Subject, and Message fields to enter

the required information.

Tip To enter several addresses, use a comma between

each address.

• If you switch to another task before sending the

message, the message will be kept open until you

return to Messaging.

• If you select Back, you will be asked if you wish to

save the message in the Drafts folder.

To mark an email message as urgent:

When composing an email, select the tab and select

High in the Priority list.

To enter addresses from Contacts when writing an

email:

1. Select .

2. The Selected contacts

dialog opens. Choose

Local contacts to open the

Contacts screen of your

phone.

3. Mark the check box next

to a contact to select it. If

you select a contact that

has two or more email

addresses, specify the

address using the selection

bar under the person’s name.

4. Select Done. The Selected contacts dialog opens

again. All the contacts you have selected are listed

in the window.

5. Select Done. The selected contacts are entered into

the address field of your email.

To enter an addressfromyourcompany’saddress book

(BlackBerry Enterprise Solution only):

1. Select in a new message.

2. The Selected contacts dialog opens. Select

Address lookup.

3. Enter the first, or first few, letters of the contact

address you want to find in the text field at the top

of the screen.

4. Select to search for the contact.

5. The matching entries are

displayed on the screen. If

there are more than 20

matches, select Next

matches to retrieve the

next 20 matches.

Tip Matching entries are

displayed with last name, first

name.

6. Mark the check box next

to a contact to select it.

Add

BlackBerry Address Lookup

Andersson

Matches: 20 of 144

Selected: 1

Next matches

Done View More

Andersson, Agneta

Andersson, Andreas

Andersson, Anette

Andersson, Anette K

Andersson, Anita

Using BlackBerry Connect 9

7. Repeat the process to search for additional contacts.

Any contacts already selected remain displayed in

the list.

8. Once you have selected all the required entries,

select Done.

To copy an entry from Address Lookup to your Local

contacts:

1. Select the contact.

2. The contact’s details are displayed, select Copy. A

dialog confirms the contact has been successfully

copied.

3. To copy multiple contacts select the contact and

select More > Copy.

4. Select Done to return to the Selected contacts view.

The copied contact is no longer displayed in the list.

Sending email

Once you have written your email message select Send

to send it.

If BlackBerry service is set to Pause, switched Off, or if

the phone is in Flight mode, the email message is stored

in the Outbox and sent when the connection is restored.

Adding attachments

Note: The network blocks the sending, receiving and

downloading of attachments if you are using BlackBerry

Internet Service. However, you can forward any

attachments received to another email account.

To attach a file to an email message:

1. On the tab, select Add.

2. The Select file dialog opens. Navigate the storage

areas of your phone to locate the type of attachment

and then select the file to be attached.

3. The entry is displayed on the tab of the email

message.

Note: Maximum attachments size is determined

dynamically by BlackBerry Enterprise Server. Email

messages exceeding the size limit cannot be sent.

Receiving email

Email messages that are received on your corporate

email and/or Web mail are automatically copied to your

phone.

You must manage the space on your phone to make sure

all unnecessary email messages are deleted.

Receiving attachments

Attachments are displayed on the tab. The generic

icon next to an attachment is dimmed until the

attachment has been downloaded, it then changes to an

icon that identifies the file type.

10 Using BlackBerry Connect

To save an attachment, for example a picture:

1. Open the email message and select the tab.

2. Select the attachment, the Incomplete message

dialog opens. Select Yes to download the picture.

3. Select the file, which opens the Picture viewer

application and displays the image.

4. Select Save.

5. Name the picture and select Save in.

6. Select the location where you want to store the

picture.

7. Select Save.

Points to note concerning attachments

• You can store attachments on your Phone Memory

and on the Memory Stick™ or the Media Memory.

• Attachments that are not supported on your phone

appear with a question mark next to them.

• Attachments are forwarded in pieces from

BlackBerry Enterprise Server. This may take some

time depending on the file size and connection

speed.

• When you reply to an email message that has an

attachment, the attachment is not included in the

reply. However, when you forward an email

message, the attachment is automatically included,

even if it has not been downloaded to your phone.

The attachment of a forwarded email message will

not be visible in the Sent folder though.

• Attachments cannot be deleted from a received

email.

Viewing attachments

There are two methods of viewing an attachment. You

canusethephoneviewersortheBlackBerryAttachment

Viewer.

Phone viewers

A phone viewer needs the whole of the attachment to be

downloaded before it can be opened.

You need an appropriate viewer for the type of file you

want to view. The phone is supplied with Quickoffice™

and PDF+ applications, which provide the following

viewers:

Quickword™ opens Microsoft Word 97, 2000, XP

and Palm files that have been saved as Microsoft

Word format documents.

Quicksheet™ opens Microsoft Excel 97, 2000 and

XP files that have been saved as Microsoft Excel

format documents.

Quickpoint™ opens Microsoft PowerPoint 97, 2000

and XP presentations.

PDF+ opens Adobe Acrobat PDF documents.

The phone is also provided with applications that

supports viewing image, video and sound files. Other

viewers are available on the Web.

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