Blackbe;rry CHALK PUSHCAST PLAYER 5.6 User manual

Chalk Pushcast Player

Version: 5.6

User Guide

SWD-1243807-0909082611-001

Contents

1 Getting started 3

View the version of the Chalk Pushcast Player that you installed on your device ......................................................... 3

About receiving content ........................................................................................................................................................ 3

About using a media card ..................................................................................................................................................... 3

Saving content to the media card when you connect your device to a computer ......................................................... 3

Turn on Bluetooth technology .............................................................................................................................................. 3

2Shortcuts 5

Shortcuts: Chalk Pushcast Player ........................................................................................................................................ 5

3Registration requests for content providers 6

About content providers ........................................................................................................................................................ 6

About registration requests for content providers ............................................................................................................. 6

Set notifications for when new content provider requests are available ........................................................................ 6

Decline a registration request for a content provider ....................................................................................................... 7

4Content providers that you registered 8

Hide a content provider ........................................................................................................................................................ 8

Update content provider details .......................................................................................................................................... 8

5Content options 9

View information about content .......................................................................................................................................... 9

Viewing content ..................................................................................................................................................................... 9

Update a content list ............................................................................................................................................................. 9

Navigate content ................................................................................................................................................................... 9

Download content .................................................................................................................................................................. 9

Remove content from your device ....................................................................................................................................... 10

Unenroll from content ........................................................................................................................................................... 10

Send a report to the Chalk Pushcast Software for errors received in the Chalk Pushcast Player ............................... 10

6 IT policy rules 11

Change the Restrict to Wi-Fi IT policy rule ......................................................................................................................... 11

Change the Roaming IT policy rule ...................................................................................................................................... 11

Change the Mobile Network Data Limit IT policy rule ...................................................................................................... 11

7 Content indicators 13

8 Content icons 14

9 About links 15

10 Tests and surveys 16

11 About subscriptions 17

View subscriptions ................................................................................................................................................................. 17

Manage subscriptions to content feeds .............................................................................................................................. 17

12 Chalk Pushcast Player options 18

Change the network type ...................................................................................................................................................... 18

Check the amount of built-in media storage and media card storage that is available ............................................... 18

View the list of content servers ............................................................................................................................................ 18

Add a content server ............................................................................................................................................................. 19

Stop receiving new content notifications in the Messages application .......................................................................... 19

13 Troubleshooting 20

An exclamation mark appears beside content and I cannot open the content ............................................................. 20

I cannot download content ................................................................................................................................................... 20

Try to download the content again ...................................................................................................................................... 21

I receive the password prompt when I watch videos ......................................................................................................... 21

14 Provide feedback 22

15 Legal notice 23

Getting started 1

View the version of the Chalk Pushcast Player that you installed on your

device

1. In the Chalk™ Pushcast™ Player, press the Menu key.

2. Click Options.

3. Click About.

About receiving content

You can receive content from content providers on your BlackBerry® device when someone sends you content and if you subscribe

to content feeds. Content providers are the organizations that the authors of the content are a part of. The Chalk™ Pushcast™

Player sometimes refers to content providers as content channels.

About using a media card

You can use a media card to increase the amount of BlackBerry® device memory that is available to you. Content that you store

on a media card can include video files and audio files that can be quite large. The Chalk™ Pushcast™ Software saves content

automatically to a media card that you insert into a device. If you use a media card, you can rebuild content easily when you

switch devices.

Saving content to the media card when you connect your device to a

computer

The Chalk™ Pushcast™ Software stores content on a media card that you inserted into a BlackBerry® device automatically. If

you connect your device to a computer and you set Auto Enable Mass Storage Mode to Yes or On, the media card is available as

a content storage area on the computer and you can no longer access the content from your device. The Chalk Pushcast Software

cannot read from or write to the media card. You must change this setting to No or Off so that Chalk Pushcast Software can send

content to the media card when you connect your device to the computer.

Turn on Bluetooth technology

1. In the Chalk™ Pushcast™ Player, press the Menu key.

User Guide Getting started

2. Click Options.

3. Click Bluetooth.

4. Click Enabled.

5. Press the Escape key.

6. When you receive a prompt, click Save.

User Guide Turn on Bluetooth technology

Shortcuts 2

Shortcuts: Chalk Pushcast Player

• To pause or resume a video, press the Spacebar or click the trackwheel, trackball, or trackpad.

• To move to the previous page, press P.

• To move to the next page, press N. This shortcut is not available for BlackBerry® Pearl™ smartphones.

• To move to the top of the page, press T.

•To move to the bottom of the page or to turn on or turn off Bluetooth® technology while you are listening to audio or viewing

a video, press B.

User Guide Shortcuts

Registration requests for content providers 3

About content providers

Content providers are organizations that authors that send you content are a part of. You can view content that content providers

send to you using the Chalk™ Pushcast™ Player. The Chalk™ Pushcast™ Software verifies all content providers. You must accept

the registration request that the content provider sends you so that you can receive content on your device.

The Chalk Pushcast Player stores all of the registration requests that you receive from content providers. On the Content Providers

screen, you can view all of the registration requests that you received from content providers or you can accept or decline a

registration request that you receive from a content provider. If you register only one content provider, when you open the Chalk

Pushcast Player, the content list for the content provider opens automatically. On the Content Providers screen, you can hide or

display a content provider. The Chalk Pushcast Player sometimes refers to content providers as content channels.

About registration requests for content providers

You receive the Content Provider Request prompt when you open the Chalk™ Pushcast™ Player if new registration requests for

content providers are available. The Content Provider Request prompt can contain one or more registration requests.

A content provider is an organization that an author or administrator who wants to send you content or content subscriptions is

a part of. Content providers who want to send you content can send you a registration request for content channels. You must

accept a registration request to receive content from the content provider, but you can also decline the registration request. You

cannot decline the first content provider request that you receive.

The registration requests for content providers that you receive display on the Content Providers screen, with the first content

provider that you accepted at the top of the Content Providers screen. If you decline a content provider, it does not display on

the Content Providers screen.

Set notifications for when new content provider requests are available

1. Perform one of the following tasks:

User Guide Registration requests for content providers

Task Steps

For BlackBerry® devices running BlackBerry®

Device Software 5.0 and earlier, except

BlackBerry® Bold™ Series smartphones, perform

the following steps:

a. On the Home screen of your device, select Profiles.

b. Click Advanced.

c. On the Profiles screen, press the Menu key.

d. Select Edit.

For BlackBerry Bold Series devices running

BlackBerry Device Software 5.0 and earlier,

perform the following steps:

a. On the Home screen of your device, select Sounds.

b. Click Set Ring Tones/Alerts.

c. Click Other.

For devices running BlackBerry Device Software

6.0, perform the following steps: a. On the Home screen of your device, select Sound and Alert

Profiles.

b. Click Change Sounds and Alerts > Sounds for Selected

Profile.

c. Click Other Applications - Notifiers.

2. Perform one of the following actions:

• To set alerts for content, select Chalk - New Content.

• To set alerts for channel requests, select Chalk - New Provider.

3. Select the settings that you want for each type of alert.

4. Press the Escape key.

5. At the prompt, click Save.

Decline a registration request for a content provider

1. On the Content Providers screen, highlight a content provider.

2. Press the Menu key.

3. Click Block.

After you finish: To accept the registration request for a content provider, highlight a content provider, press the Menu key,

and click Unblock.

User Guide Decline a registration request for a content provider

Content providers that you registered 4

Hide a content provider

1. On the Content Providers screen, highlight a content provider.

2. Press the Menu key.

3. Click Hide.

After you finish: Press the Menu key and clear the check mark that is beside a hidden content provider to display the content

provider or select Show All to display all content providers.

Update content provider details

1. On the Content Providers screen, highlight a content provider.

2. Press the Menu key.

3. Click Update Channel.

User Guide Content providers that you registered

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