Black Box KV9628A User manual

BL A C K B O X®

This eight-port KVM switch provides the

ultimate in multimedia and USB switching.

ServSwitch™DT Dual-Head DVI USB, 8-Port

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax

724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,

PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com

Customer

Support

Information

KV9628A

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FCC and IC RFI Statements

FEDERAL COMMUNICATIONS COMMISSION AND

INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio-frequency energy,

and if not installed and used properly, that is, in strict accordance with the

manufacturer’s instructions, may cause interference to radio communication.

It has been tested and found to comply with the limits for a Class A computing

device in accordance with the specifications in Subpart B of Part 15 of FCC rules,

which are designed to provide reasonable protection against such interference

when the equipment is operated in a commercial environment. Operation of

this equipment in a residential area is likely to cause interference, in which case

the user at his own expense will be required to take whatever measures may be

necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise

emission from digital apparatus set out in the Radio Interference Regulation

of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant

les limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectrique publié par Industrie Canada.

Normas Oficiales Mexicanas (NOM)

Electrical Safety Statement

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes

de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

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NOM Statement

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,

cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,

etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales

que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá

lo descrito en las instrucciones de operación. Todo otro servicio deberá ser

referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe

colocar en libreros o gabinetes que impidan el flujo de aire por los orificios

de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el

aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la

polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen

del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las

lineas de energia.

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NOM Statement

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Trademarks Used in this Manual

Black Box and the Double Diamond logo are registered trademarks, and

ServSwitch is a trademark, of BB Technologies, Inc.

Macintosh and Mac are registered trademarks of Apple, Inc.

Windows is a registered trademark of Microsoft Corporation.

UL is a registered trademark of Underwriters Laboratories.

Any other trademarks mentioned in this manual are acknowledged to be

the property of the trademark owners.

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Table of Contents

Chapter Page

1. Specifications ............................................................................................7

2. Overview ............................................................................................8

2.1 Introduction ......................................................................................8

2.2 Features ............................................................................................8

2.3 What‘s Included ................................................................................9

2.4 System Requirements........................................................................9

2.4.1 Console Side........................................................................9

2.4.2 Computer Side.....................................................................9

2.4.3 Cables..................................................................................9

2.5 Hardware Description .....................................................................10

3. Installation ..........................................................................................12

3.1 PC BIOS Notice ...............................................................................12

3.2 Device Connection..........................................................................12

3.2.1 Console Connection ..........................................................12

3.2.2 Computer Connection .......................................................13

4. Operation ..........................................................................................15

4.1 Push Buttons...................................................................................15

4.1.1 Scan Time ..........................................................................15

4.1.2 Autoscan ...........................................................................15

4.2 LED Indicators .................................................................................15

4.3 OSD (On-Screen Display).................................................................15

4.4 Hotkey Commands .........................................................................21

Appendix. Troubleshooting ..............................................................................24

A.1 Problems/Causes/Solutions .............................................................24

A.2 Contacting Black Box ......................................................................28

A.3 Shipping and Packaging..................................................................28

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Chapter 1: Specifications

1. Specifications

Automatic Scan Interval — 3, 8, 15, and 30 seconds

Hotkey Control — Yes

Hot Plug and Play — Yes

On-Screen Display — Yes

Operating Systems Supported — Windows®and Mac®

Programmable Scan Pattern — Yes

Video Bandwidth — 1920 x 1200 (WUXGA)

User Controls — (8) front-panel push buttons

Connectors — Console side: Video: (2) DVI-I F; (1) HD15 F (VGA) for primary

channel video, ﬁrst video port;

Keyboard/mouse: (2) USB Type A F;

Peripherals: (2) USB Type A F;

Audio: (2) 3.5-mm jacks (stereo audio and microphone);

CPU side: Video input: (16) DVI-I F (with [2] DVI ports per channel);

Keyboard/mouse: (8) USB Type B F

Audio: (2) 3.5-mm jacks (stereo audio and microphone input)

Indicators — (16) LEDs: (8) Computer Ready (green), (8) Computer Selected

(red)

Temperature Tolerance — Operating: +41 to +104° F (+5 to +40° C);

Storage: -4 to +140° F (-20 to +60° C)

Relative Humidity — 0 to 80%

Power — Input: 100–240 VAC, 50–60 Hz, autosensing;

Output: 12-VDC, 4-amps (maximum) external power supply;

Consumption: 48 watts

Size — 2.7"H x 17.25"W x 9"D (6.6 x 43.8 x 22.9 cm)

Weight — 4.5 lb. (2 kg)

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Chapter 2: Overview

2. Overview

2.1 Introduction

The ServSwitch DT Dual-Head DVI USB, 8-Port enables users to access and control

up to eight DVI dual-display computers from a high-definition console. It uses two

DVI and/or one VGA monitor(s), two USB 2.0 peripherals, a USB keyboard, a USB

mouse, and bidirectional audio.

The switch’s video enhancement technology ensures superb quality up to

1920 x 1200 resolution. The On-Screen Display (OSD) features computer naming,

computer selection, status indication, autoscan, and much more. The EDID

ensures that the switched graphics card is always ready to work with your screen.

The unique multilayer switching system enables the console to work on one

computer while the USB peripherals are connected to other computers and the

speakers are playing music from another computer.

2.2 Features

• Supports dual-head video with optional VGA output for the primary video head.

• Great for dual-display workstations in financial, banking, engineering, graphics,

and healthcare applications.

• Provides complete control with an easy-to-use OSD interface.

• Supports dual-view function.

• Supports EDID.

• Autoscan function automatically selects computers sequentially.

• Front-panel push buttons and hotkeys make computer selection easy.

• USB peripheral sharing eliminates the expense of duplicate devices.

• Unique Tracking System enables the USB (or audio) devices to operate

independently.

• Assigns computers with unique and meaningful names.

• Identifies and selects computers by their names.

• Programmable scan filters unused computers.

• Stores system settings and name entries in non-volatile memory.

• Password security locks computer from unauthorized access.

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Chapter 2: Overview

• Operating system is independent and transparent to all applications.

• Plug-and-play system configuration.

• Keyboard and mouse can be hot-plugged at any time.

• DDC2B compatible.

• Supports Windows and Mac host systems

• Compatible with XGA, SXGA, UXGA, WSXGA…Full HD, WUXGA systems.

2.3 What’s Included

• (1) ServSwitch DT Dual-Head DVI USB, 8-Port

• (1) 12-V, 4-A external power supply

• (1) U.S. power cord

• (1) set of rubber feet

• (1) user manual

2.4 System Requirements

2.4.1 Console Side

• Optional (1) VGA/(2) DVI monitor(s)

• (1) USB keyboard

• (1) USB mouse

• Optional microphone and speaker

• Optional (2) USB 2.0 sharing peripherals

2.4.2 Computer Side

• USB-enabled dual-display computer(s)

2.4.3 Cables

Each computer must be connected to the unit by:

• (1) USB cable, up to (2) DVI cables, and (1) bidirectional audio cable

• (1) ServSwitch cable with DVI and USB (EHN900024U)

• (1) DVI cable (EVNDVI02) for second video head

• (1) 3.5-mm audio cable (EJ110)

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Chapter 2: Overview

2.5 Hardware Description

Figures 2-1 and 2-2 illustrate the front and back panels of the KV9628A. Table 2-1

describes its components.

1 3

Figure 2-1. KV9628A front panel.

6 12

Figure 2-2. KV9628A back panel.

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