Black Box ACX4000 User manual

ACX4000

DVI-D-CatX-

Multiplex Repeater

Cross point Switch

Single head KVM- Switch

Dual head KVM- Switch

Manual

http://www.blackbox.com

ACX4000

Welcome to the ACX4000 Family!

Thank you for purchasing a ACX4000 Switch! We appreciate your business, and we think

you’ll appreciate the many ways that your ACX4000 system will save you money, time, and

effort.

The ACX4000 Switch offers three fundamental uses:

•As a Multiplex Repeater: the DVI signals (+optional audio) coming from a signal

source are equalized and distributed on up to 7 equivalent outputs. A control is not

necessary. Distributed display systems can be realized (Digital Signage).

•As an 8-port Cross point Switch: each port can be switched optionally as an input or

output. You can, for example, switch and distribute the signals from 3 signal

sources on up to 5 displays (allowing simultaneous presentations on several

displays). Alternatively, signals coming from 7 signal sources can be switched in

turn to a single display. The changeover can be triggered remotely using the serial

interface (RS232) and/or by a push-button at the device.

•As a 7-port KVM Switch: up to 7 Single head ports (a “Single head” extender

system supports 1x monitor, 1x keyboard, 1x mouse) or up to 3 Dual head ports (a

Dual head extender system supports 2x monitor, 1x keyboard, 1x mouse). The

changeover can be triggered remotely using the serial interface (RS232) and/or by a

push-button at the device.

Cascade multiple devices in two stages for all applications to give up to 49/1 connections.

The ACX4000 Switch has the advantage that it can be positioned up to 140m away from both

your signal source and display device. This becomes possible by using the proven ACX4000-

Extender technology for the transmission of DVI- Monitor and USB-Keyboard and Mouse

signals over CATx- cable.

The operation of a ACX4000 Switch always requires at least one Local Unit and up to seven

Remote Units from the ACX4000-Extenders range.

ACX4000

Wherever long distances cause problems for remotely locating and switching a monitor

(keyboard/mouse) signal, e.g. airports, industrial plants, call centres or in distributed

computer centres, the ACX4000 Switch is the best solution. Its flexibility allows it to tackle

many tasks.

In addition, there are 4 Media Extenders (DVI + optional audio) and 8 KVM- Extenders

(DVI+USB keyboard mouse + optional audio) available. The transmission of the signals

requires connecting CATx cable.

This manual will tell you all about your new ACX4000 Switch, including how to install,

operate and troubleshoot it. For an introduction to the Converter, see Chapter 2.

The Converter product codes covered in this manual are:

ACX4000: 7-port Switch

ACS4100A-T: ACX4000 DVI only Local Unit

ACS4122A-T: ACX4000 DVI + serial/audio Local Unit

ACS4001A-T: ACX4000- DVI + USB-HID Local Unit, Single head

ACS4201A-T: ACX4000- DVI + USB-HID Local Unit, Dual head

ACS4022A-T: ACX4000- DVI + USB-HID + serial/Audio Local Unit, , Single head

ACS4222A-T: ACX4000- DVI + USB-HID + serial/Audio Local Unit, , Dual head

ACS4100A-R: ACX4000 DVI only Remote Unit

ACS4122A-R: ACX4000 DVI + serial/audio Remote Unit

ACS4001A-R: ACX4000- DVI + USB-HID Remote Unit, Single head

ACS4201A-R: ACX4000- DVI + USB-HID Remote Unit, Dual head

ACS4022A-R: ACX4000- DVI + USB-HID + serial/Audio Remote Unit, , Single head

ACS4222A-R: ACX4000- DVI + USB-HID + serial/Audio Remote Unit, , Dual head

ACX4000

Copyrights and Trademarks

the prior written consent of the manufacturer.

Information in this document is subject to change without notice and the manufacturer shall

not be liable for any direct, indirect, special, incidental or consequential damages in

connection with the use of this material.

All trademark and trade names mentioned in this document are acknowledged to be the

property of their respective owners.

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer

assumes no responsibility for errors or omissions. Neither does the manufacturer assume any

liability for damages resulting from the use of the information contained herein. The

manufacturer reserves the right to change the specifications, functions, or circuitry of the

product without notice.

The manufacturer cannot accept liability for damage due to misuse of the product or due to

any other circumstances outside the manufacturer’s control (whether environmental or

installation related). The manufacturer shall not be responsible for any loss, damage, or injury

arising directly, indirectly, or consequently from the use of this product.

Cautions and Notes

The following symbols are used in this guide:

CAUTION: This indicates an important operating instruction

that should be followed to avoid any potential damage to

hardware or property, loss of data, or personal injury.

NOTE. This indicates important information to help you make the best use of

this product.

LEERE SEITE

ACX4000

EUROPEAN UNION DECLARATION OF CONFORMITY

This is to certify that, when installed and used according to the instructions in this

manual, together with the specified cables and the maximum CPU- cable length <3m,

the Units:

ACX4000

ACS4100A-T, ACS4122A-T, ACS4001A-T, ACS4201A-T, ACS4022A-T, ACS4222A-T,

ACS4100A-R, ACS4122A-R, ACS4001A-R, ACS4201A-R, ACS4022A-R, ACS4222A-R,

are shielded against the generation of radio interferences in accordance with the

application of Council Directive 89/336/EEC as well as these standards:

EN 55022: 1999 Class A

EN 55024: 1999

IEC 61000-4-2: 2001

IEC 61000-4-3: 2001

IEC 61000-4-4: 2001

EN 61000-3-2 2001

EN 61000-3-3 2002

The device was tested in a typical configuration with CPU.

This equipment has been found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

SAFETY-PRECAUTIONS AND

INSTALLATION GUIDLINES

Safety Precautions and Installation Guidelines

To ensure reliable and safe long-term operation, please note the following installation

guidelines:

•Do not use CATx- devices to link between buildings – please use fibre devices.

•Only use in dry, indoor environments.

•If the building has 3-phase AC power, try to ensure that equipment connected to the

Local and Remote Units is on the same phase.

•Try not to route a CATx- link cable alongside power cables.

•The Switch Unit, Remote Unit, Local Unit and any power supplies can get warm. Do not

locate them in an enclosed space without any airflow.

•Do not place a power supply directly on top of a unit.

•Do not obscure a unit’s ventilation holes.

To safeguard against personal injury and avoid possible

damage to equipment or property, please observe the

following:

•Only use power supplies originally supplied with the

product or manufacturer-approved replacements. Do not

attempt to dismantle or repair any power supply. Do not

use a power supply if it appears to be defective or has a

damaged case.

•Connect all power supplies to grounded outlets. In each

case, ensure that the ground connection is maintained

from the outlet socket through to the power supply’s AC

power input.

•Do not attempt to modify or repair this product, or make

a connection from the CATx- link interface (RJ45) to any

other products, especially telecommunications or

network equipment.

ACX4000

Contents

1. Quick Setup 12

2. Overview 13

2.1 Introduction 13

2.2 Glossary 14

2.3 Example of a ACX4000- Switch System 15

2.4 Features 16

2.5 Product Range 17

2.6 Compatibility 18

Interface Compatibility 18

2.7 How to Use This Guide 19

Connection & Compatibility 19

DDC Information 19

Selecting the moment of switching to the next frame 19

Selection of Color reduction for transfer acceleration 19

3. Installation 20

3.1 Package Contents 20

3.2 Interconnection Cable Requirements 22

3.3 System Setup 23

3.4 Installation Instructions 25

4. Device Views 26

4.1 ACX4000- Switch for CATx 26

Configuration ‘Multiplex-Repeater’ – 1 Source up to 7 Displays 26

Configuration ‘Multiplex-Repeater’ – 2 Sources / each up to 3 Displays 26

Configuration ‘Multiplex-Repeater’ – 4 Sources on 4 Displays 27

Configuration ‘Cross point-Switch’ 1 Input / 7 Outputs 27

Configuration ‘Cross point-Switch’ 2 Inputs / 6 Outputs 28

Configuration ‘Cross point-Switch’ 3 Inputs / 5 Outputs 28

Configuration ‘Cross point-Switch’ 4 Inputs / 4 Outputs 29

Configuration ‘Cross point-Switch’ 5 Inputs / 3 Outputs 29

Configuration ‘Cross point-Switch’ 6 Inputs / 2 Outputs 30

Configuration ‘Cross point-Switch’ 7 Inputs / 1 Output 30

Configuration ‘Single head KVM-Switch’ 31

Configuration ‘Dual head KVM-Switch’ 31

4.2 ACX4000- Media Extender 33

4.3 ACX4000- KVM Extender 35

5. Diagnostic 40

5.1 ACX4000- Switch for CATx 40

CONTENTS

5.2 ACX4000- Media/ KVM Extender 41

6. Service Setup 42

6.1 ACX4000- Switch for CATx 42

Operating Mode Selection 43

6.2 ACX4000- Switch Media/ KVM Extender 45

6.3 Setup at the Local Unit 46

DDC / colour depth 46

Loading the DDC Information from the Remote Monitor into the internal DDC

Table 47

Selection of Color depth 47

6.4 Setup at the Remote Unit 48

Selecting the moment of switching to the next frame 48

7. Operating Modes 49

7.1 Multiplex- Repeater 49

Configuration ‘Multiplex-Repeater’ – 1 Source up to 7 Displays 49

Configuration ‘Multiplex-Repeater’ – 2 Sources, each up to 3 displays50

Configuration ‘Multiplex-Repeater’ – 4 Sources on 4 Displays 50

Example Applications: 51

Indicator LEDs 53

Meaning of the diagnostic LEDs: 53

Setup 54

Operation 54

By serial interface 54

Control commands 54

7.2 Cross point- Switch 55

Configuration ‘Cross point-Switch’ 1 Input / 7 Outputs 56

Configuration ‘Cross point-Switch’ 2 Inputs / 6 Outputs 56

Configuration ‘Cross point-Switch’ 3 Inputs / 5 Outputs 57

Configuration ‘Cross point-Switch’ 4 Inputs / 4 Outputs 57

Configuration ‘Cross point-Switch’ 5 Inputs / 3 Outputs 58

Configuration ‘Cross point-Switch’ 6 Inputs / 2 Outputs 58

Configuration ‘Cross point-Switch’ 7 Inputs /1 Output 59

Example Application: 60

Setup 61

Indicator LEDs 62

Meaning of the diagnostic LEDs: 62

Operation 63

a) By push button: 63

b) By serial interface 63

Control commands 64

Examples: 64

7.3 Single head KVM- Switch 65

Configuration ‚Single head KVM- Switch’ 65

Example Application: 66

Setup 67

Master/Slave function 67

Operating mode after Reset/Power ON 67

Indicator LEDs 68

Meaning of the diagnostic LEDs: 68

Operation 69

a) By push-button: 69

ACX4000

b) By serial interface 69

Control commands 70

Examples: 70

c) By the attached keyboard 71

User commands 71

Call of the command mode 72

Instructions within the command mode 73

Examples: 74

7.4 Dual head KVM- Switch 75

Configuration of ‘Dual head KVM- Switch’ 75

Example Application: 76

Setup 77

Master/Slave function 77

Operating mode after Reset/Power ON 77

Indicator LEDs 78

Meaning of the diagnostic LEDs: 78

Operation 79

a) By push-button: 79

b) By serial interface 79

Control commands 80

Examples: 80

c) By the attached keyboard 81

User commands 81

Call of the command mode 82

Instructions within the command mode 83

Examples: 84

7.5 Systeminfo 85

Control command 85

Available Information 85

7.6 Restore Factory Defaults 86

8. Troubleshooting 87

Monitor 87

USB-Keyboard/USB-Mouse 88

USB-HID device 89

Other USB-devices 89

Appendix A: Example Applications 90

Appendix B: Rack Mount Options 95

19“ rack mounting instruction ACX4000 Switch 98

Appendix C: Devices with serial/audio option 99

Serial Interface - Set Up and Operation 99

Serial Interface - Handling Multiple Serial Devices (Single head KVM devices only!) 99

Audio Interface - Set Up and Operation 100

Audio Interface - Using a Microphone 100

Appendix D: Protocol for command mode 101

Sequence of data communication 102

Telegrams, global functions 102

Switching functions 103

Glossary: 103

Telegrams, switching functions 103

Table of contents

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