Black Box LRA3000A User manual

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)

FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746

Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: www.blackbox.com • E-mail: [email protected]

CUSTOMER

SUPPORT

INFORMATION

MAY 2000

LRA3000A

LRA3001A

LRA3002A

LRA3003A

T1 and E1 Remote Access Concentrators

WIDE AREA 1

LNK

STS

ASYNC

LNK

STS

ENET

STS

CPU

PWR

PINOUT

RESET

WIDE AREA 2

LNK

STS

TELCO

Dual T1 Remote Access Concentrator

FCC, IC, AND VCCI RFI STATEMENTS; EU DECLARATION OF CONFORMITY

FEDERAL COMMUNICATIONS COMMISSION (FCC), INDUSTRY CANADA (IC), AND

VOLUNTARY CONTROL COUNCIL FOR INTERFERENCE (VCCI) RADIO-FREQUENCY INTERFERENCE STATEMENTS

This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in

strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested

and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of

Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment

is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference,

in which case the user at his own expense will be required to take whatever measures may be necessary to correct the

interference.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority

to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference

Regulation of Industry Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe

A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.

EUROPEAN UNION DECLARATION OF CONFORMITY

This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the

specifications in the European standard EN 55022. These limits are designed to provide reasonable protection against

harmful interference. This equipment generates, uses and can radiate radio-frequency energy, and if not installed and

used in accordance with the instructions, might cause harmful interference to radio or television reception. However,

there is no guarantee that harmful interference will not occur in a particular installation. If this equipment does cause

interference to radio or television reception, which can be determined by turning the equipment on and off, you can

correct the interference with one or more of the following measures:

(a) Reorient or relocate the receiving antenna.

(b) Increase the separation between the equipment and the receiver.

(d) Consult the supplier or an experienced radio/TV technician for help.

This equipment has also been tested and found to comply with European standard EN 50082-1:1992.

T1 AND E1 REMOTE ACCESS CONCENTRATORS

NORMAS OFICIALES MEXICANAS ELECTRICAL-SAFETY STATEMENT

INSTRUCCIONES DE SEGURIDAD

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano

mojado o cerca de una alberca, etc..

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de

operación. Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato

eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en

libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas

u otros aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de

operación, o como se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos

colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de

ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato; o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

FCC PHONE-EQUIPMENT STATEMENT

FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT

1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly

connected to the telephone network with standardized jacks. This equipment should not be used on party lines

or coin lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be

disconnected until the source of the problem can be determined and until the repair has been made. If this is not

done, the telephone company may temporarily disconnect service.

3. If you have problems with your telephone equipment after installing this device, disconnect this device from the line

to see if it is causing the problem. If it is, contact Black Box.

4. The telephone company may make changes in its technical operations and procedures. If any such changes affect

the compatibility or use of this device, the telephone company is required to give adequate notice of the changes.

You’ll also be advised of your right to file an FCC complaint.

5. If the telephone company requests information on what equipment is connected to their lines, inform them of:

a. The telephone number that this unit is connected to.

b. The ringer equivalence number.

c. The USOC jack required: RJ-11C.

d. The FCC registration number.

Items (b) and (d) can be found on the unit’s FCC label. The ringer equivalence number (REN) is used to determine

how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any

one line should not exceed five (5). If too many devices are attached, they may not ring properly.

6. In the event of an equipment malfunction, all repairs should be performed by Black Box. It is your responsibility

to tell us that your equipment needs to be serviced.

T1 AND E1 REMOTE ACCESS CONCENTRATORS

CERTIFICATION NOTICE FOR TELEPHONE-LINE EQUIPMENT USED IN CANADA

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain

telecommunications-network protective, operational, and safety requirements. Industry Canada does not guarantee the

equipment will operate to your satisfaction.

Before installing this equipment, you should ensure that it is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be installed using an acceptable method of connection. In some

cases, the company’s inside wiring associated with a single-line individual service may be extended by means of a certified

connector assembly (extension cord). Be aware that compliance with the above conditions may not prevent degradation

of service in some situations.

Repairs to certified equipment should be made by an authorized maintenance facility—in this case, Black Box. Any

equipment malfunctions, or any repairs or alterations you make to this equipment, may give the telecommunications

company cause to ask you to disconnect the equipment.

You should ensure for your own protection that the electrical ground connections of the power utility, telephone lines,

and internal metallic water-pipe system, if present at your site, are connected together. This precaution may be particularly

important in rural areas.

CAUTION!

Users should not attempt to make such connections themselves, but should contact the appropriate electric

inspection authority, or electrician, as appropriate.

The LOAD NUMBER (LN) assigned to each terminal device denotes what percentage of the total load to be connected

to a telephone loop is caused by the device. In order to prevent overloading, the termination on a loop may consist

of any combination of devices, subject only to the requirement that the sum of the load numbers of all the devices

does not exceed 100.

1.544-MBPS/SUBRATE AFFIDAVIT

AFFIDAVIT FOR THE CONNECTION OF CUSTOMER EQUIPMENT TO 1.544-MBPS AND/OR

SUBRATE DIGITAL SERVICES

For the work to be performed in the certified territory of

Telco’s name: ________________________________________,

State/province of: _____________________________________,

Country of : __________________________________________,

I, _________________________, of _______________________,

(Name of Authorized Representative and Customer Name)

_____________________________________________________, _________________________,

(Customer’s Address and Telephone Number)

being duly sworn, state:

I have responsibility for the operation and maintenance of the terminal equipment to be connected to

_________________________ 1.544-Mbps and/or ___________________ Subrate digital services. The terminal equipment

to be connected complies with Part 68 of the Commission’s rules except for the encoded analog content and billing-

protection specifications. With respect to encoded analog content and billing protection:

• I attest that all operations associated with the establishment, maintenance, and adjustment of the digital CPE with

respect to encoded analog content and encoded billing information continuously complies with Part 68 of the FCC’s

Rules and Regulations.

• The encoded analog and billing protection is factory-set and is not under the control of the customer.

I attest that the operator(s)/maintainer(s) of the digital CPE responsible for the establishment, maintenance, and

adjustment of the encoded analog content and billing information has (have) been trained to perform these functions

by successfully completing at least one of the following (check all that apply):

a. A training course provided by the manufacturer/grantee of the equipment used to encode analog signals; or

b. A training course provided by the customer or authorized representative, using training materials and instructions

provided by the manufacturer/grantee of the equipment used to encode analog signals; or

c. An independent training course (at a trade school, technical institution, etc.) recognized by the manufacturer/

grantee of the equipment used to encode analog signals; or

d. In lieu of the proceeding training requirements, the operator(s)/maintainer(s) is (are) under the control of a

supervisor trained in accordance with letter ___ above.

I agree to provide ______________________________ (Telco’s Name) with proper documentation to demonstrate

compliance with the information provided in the preceding paragraph, if so requested.

______________________________________ (Signature)

______________________________________ (Title)

______________________________________ (Date)

Subscribed and sworn to me this ____ day of __________________ (month), ________ (year).

__________________________________

(Notary Public)

My commission expires:

T1 AND E1 REMOTE ACCESS CONCENTRATORS

DISCLAIMER

In no event shall the manufacturer or its suppliers or agents be liable for any damages whatsoever (including,

without limitation, damages for loss of business or profits; damages for business interruption; damages for loss

of business information; special, incidental, consequential, or reliance damages; or damages for other loss)

arising out of the use or inability to use this product, even if the manufacturer or its suppliers or agents have

been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation

of liability for consequential or incidental damages, or on the duration or limitation of implied warranties,

in some instances the above limitations and exclusions might not apply to you.

TRADEMARKS USED IN THIS MANUAL

BLACK BOX and the logo are registered trademarks of Black Box Corporation.

AT&T is a registered trademark, and Definity is a trademark, of AT&T.

VT100 is a trademark of Compaq Computer Corporation.

K56flex is a trademark of Rockwell Telecommunications and Lucent Technologies.

MNP is a registered trademark of Microcom Systems, Inc.

Microsoft, Windows, and Windows NT are registered trademarks or trademarks of Microsoft Corporation

in the United States and/or other countries.

Telnet is a trademark of Telnet Communications, Inc.

UL is a registered trademark of Underwriters Laboratories Incorporated.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

TABLE OF CONTENTS

Contents

Chapter Page

1. Specifications .......................................................................................................................................... 9

2. Introduction ......................................................................................................................................... 12

3. Installation ............................................................................................................................................ 14

3.1 The Complete Concentrator Package ......................................................................................... 14

3.2 Arranging ISDN Service ............................................................................................................... 14

3.3 Setting the Pinout Switch for Your WAN Interface (T1 Models Only) ..................................... 15

3.4 Placement ...................................................................................................................................... 16

3.5 Rackmounting (Optional) ........................................................................................................... 16

3.6 Making Cable Connections .......................................................................................................... 19

3.6.1 Console (ASYNC) Connections ......................................................................................... 19

3.6.2 LAN (ENET) Connections ................................................................................................ 21

3.6.3 WAN (WIDE AREA) Connections ..................................................................................... 22

3.7 Connecting to AC Power .............................................................................................................. 23

4. Configuration ....................................................................................................................................... 24

4.1 The Information You’ll Need ....................................................................................................... 24

4.2 The Local Management Utility .................................................................................................... 26

4.3 Module Configuration .................................................................................................................. 28

4.3.1 IP Configuration ................................................................................................................. 30

4.3.1.A IP LAN Interface ................................................................................................... 31

4.3.1.B Default LAN Route ............................................................................................... 33

4.3.1.C Static LAN Routes ................................................................................................. 35

4.3.2 SNMP Community Names ................................................................................................. 37

4.3.3 Authentication Settings ...................................................................................................... 38

4.3.4 PPP Settings ........................................................................................................................ 40

4.3.5 Using a RADIUS Server as a Device Database .................................................................. 42

4.3.5.A RADIUS Authentication Servers .......................................................................... 43

4.3.5.B RADIUS Accounting Servers ................................................................................ 45

4.3.5.C RADIUS Client Support ....................................................................................... 47

4.3.6 CAS Configuration ............................................................................................................. 50

4.3.6.A R2 (for E1) ............................................................................................................ 50

4.3.6.B RBS (for T1) .......................................................................................................... 54

4.3.7 General Configuration ....................................................................................................... 58

4.3.8 Flash Download (Upgrading the Firmware) .................................................................... 60

4.4 Network Tools ............................................................................................................................... 62

4.5 Fault Records ................................................................................................................................. 63

4.6 Integrating the Concentrator Into Your Network ....................................................................... 65

4.6.1 Using Static Routes to Reach Subnets Through WAN Devices ....................................... 66

4.6.2 Integrating the Concentrator Into a Standard IP Network ............................................. 67

4.6.3 Integrating the Concentrator Into an IP Network as an Internet Gateway .................... 69

4.6.4 Integrating the Concentrator Into an IP Network with Multiple Subnets ...................... 70

T1 AND E1 REMOTE ACCESS CONCENTRATORS

Contents (cont’d)

Chapter Page

5. Basic CSM ............................................................................................................................................. 71

5.1 Overview of Installing CSM .......................................................................................................... 71

5.2 CSM Configuration ....................................................................................................................... 72

5.2.1 Establishing an IP-Address Pool ........................................................................................ 73

5.2.2 Setting Up the Concentrator as an Access Server ............................................................ 74

5.2.3 Setting Up CSM for Your Remote Devices ........................................................................ 75

5.3 Upgrading the Concentrator’s Firmware Through CSM ........................................................... 77

5.3.1 Using a TFTP Server .......................................................................................................... 78

5.3.2 Using a TFTP/BootP Server .............................................................................................. 80

6. Applications .......................................................................................................................................... 82

6.1 Windows 95/98/2000/NT Dial-up Networking .......................................................................... 82

6.1.1 Concentrator Configuration for Windows Dial-up Networking ...................................... 84

6.1.2 CSM Configuration for Windows Dial-up Networking (CSM Only) ............................... 85

6.1.3 Remote-Device Configuration for Windows Dial-up Networking ................................... 87

6.2 ISDN Router Running NAT ......................................................................................................... 89

6.2.1 Concentrator Configuration for NAT ............................................................................... 91

6.2.2 CSM Configuration for NAT (CSM Only) ........................................................................ 92

6.2.3 Remote-Router Configuration for NAT ............................................................................ 94

6.3 Standard ISDN IP Router ............................................................................................................. 95

6.3.1 Concentrator Configuration for Standard IP ................................................................... 97

6.3.2 CSM Configuration for Standard IP (CSM Only) ............................................................ 98

6.3.3 Remote-Router Configuration for Standard IP .............................................................. 100

6.4 ISDN Bridge ................................................................................................................................ 101

6.4.1 Concentrator Configuration for ISDN Bridging ............................................................ 103

6.4.2 CSM Configuration for ISDN Bridging (CSM Only) ..................................................... 104

7. Troubleshooting ................................................................................................................................. 105

7.1 Calling Black Box ........................................................................................................................ 105

7.2 Shipping and Packaging ............................................................................................................. 105

CHAPTER 1: Specifications

1. Specifications

Compliance — EMI/RFI:

USA: FCC (47CFR) Part 15 Subpart J Class A;

Canada: IC Class/classe A, CSA C108.8;

EU: CE (EN 55022 class A, EN 50082:1-1992, 89/336/EEC);

Australia/New Zealand: AS/NZ 3548;

Japan: VCCI V-3 93.01;

PSTN connection: FCC Part 68/IC-03;

Electrical safety:

USA: UL®1950;

Canada: CSA C22.2 No. 950;

EU: IEC 950, EN 60950, 73/23/EEC;

Australia/New Zealand: TS 001

Standards — LAN: IEEE 802.3 Ethernet v. 2;

Modem:

Main data interchange: ITU-T V.90, V.34, V.32 bis, V.32, V.22 bis,

V.22 A/B, V.23, and V.21; proprietary K56flex™ and V.34+;

Bell 212A and 103;

Error correction: ITU-T V.42 LAP-M, MNP®1 through 4 and 10;

Data compression: ITU-T V.42 bis and MNP 5;

RFCs: 768 (UDP), 791 (IP), 793 (TCP), 1157 (SNMP), 1213 (MIB-II/UDP,

DS0, SNMP), 1321 (MD5 Message Digest), 1332 (IPCP), 1406 (DSX1

MIB), 1638 (BCP), 1650 (Ethernet), 1661 (PPP), 1676 (PPP/HDLC

framing), 1696 (modem MIB), 1757 (RMON), 1877 (DNS and NBNS

address negotiation), 1990 (MLP), 1994 (PPP authentication/

PPP-CHAP), 2011 (SNMP v2 MIB for IP using SMI v2), 2013 (SNMP v2

MIB for UDP using SMI v2), 2021 (RMON v2 for SMI v2),

2127 (ISDN), 2138 (RADIUS authentication), 2139 (RADIUS

accounting), 2233 (interfaces MIB);

MIBs: Modem MIB, MIB-II, DSX1 MIB, DS0 MIB, SNMP MIBs, RMON

MIBs, interfaces MIB

Interfaces — WAN:

LRA3000A, LRA3002A: ISDN T1 PRI (including CT1 if CAS is

enabled) through integral CSU and digital modems;

LRA3001A, LRA3003A: ISDN E1 PRI (including R2 if CAS is enabled)

through digital modems;

LAN: 10BASE-T;

Console: EIA/TIA RS-232 (proprietarily pinned on RJ-45)

Protocols — WAN: Unnumbered IP WAN, HDLC, ISDN, R2 (for E1) or RBS (for

T1/CT1), digital modem, PPP, Multilink PPP, Async-PPP, Sync-PPP,

PPP-IPCP, PPP-BCP, PPP trace;

Console: Asynchronous

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