Avaya J169 User manual
© 2020 Avaya Inc. All rights reserved. 1
AVAYA IX IP PHONE J169/J179
DESK PHONE
© 2020 Avaya Inc. All rights reserved. 2
Avaya IX IP Phone J169/J179
Physical Layout
Line Keys
1
Phone Key
3
Soft Keys
2
Volume
7
Mute button8
Main Menu 9
Contacts 10
Recents 11
12
Handset
Voicemail
4
Headset
5
Speaker
6
TM
© 2020 Avaya Inc. All rights reserved. 3
Avaya IX IP Phone J169/J179
Phone Features
TM
Beacon Lead
1
Beacon LED - Displays green light for the
Voice mail and messages visual alert.
Displays green and red light during an active
call.
2Line Keys
Line Keys - Used to select the corresponding
rows. Each line key has a LED that displays the
following visual alerts:
▪Red light: disabled features.
▪Green light: incoming call and enabled
features.
▪Red and green light: phone is off-hook
Voicemail
4
Voicemail - Used to dial the configured voice
mail number to receive a voice message.
Phone Key
3
Phone Key - Displays the Phone screen.
© 2020 Avaya Inc. All rights reserved. 4
Avaya IX IPPhone J169/J179
Phone Features
TM
Headset
5
Headset - Used to turn on headset and
also to toggle your call from the speaker
to headset.
Speaker
6
Speaker - Used to turn on the speaker.
Volume
7
Volume - Used to adjust volume of a
handset, a speaker, or a ringtone.
▪(+) To increases the volume.
▪(-) To decrease the volume.
Mute button
8
Mute button - Used to mute and
unmute the outgoing audio.
© 2020 Avaya Inc. All rights reserved. 5
Avaya IX IP Phone J169/J179
Phone Features
TM
Main Menu 9
Main Menu –Displays the list of options,
such as Features, Applications,
Settings, and Network Information.
Contacts 10
Contacts –Displays the entries in your
Contacts list.
Recents 11
Recents –Displays call history list
12
Handset
Handset –Used to receive and make calls
© 2020 Avaya Inc. All rights reserved. 6
1
Avaya IX IPPhone J169/J179
Make and Answer a Call
TM
▪Lift the handset.
▪Press Speaker.
▪Press OK.
▪Press the Answer soft key.
▪Press Headset.
Do one of the following:
▪Make/Pickup a call using the Handset
▪Make/Pickup a call using the Headset Pickup
Key
▪Make/Pickup a call using Speakerphone
© 2020 Avaya Inc. All rights reserved. 7
Avaya IX IP Phone J169/J179
Muting and Unmuting a Call
TM
To unmute the call, press Mute again.
To mute an active call, press Mute.
The Mute button is lit.
© 2020 Avaya Inc. All rights reserved. 8
Avaya IX IP Phone J169/J179
Placing a Call on Hold and Resuming the Call
TM
To resume the held call, press the Resume soft
key, or press the line key of the held call.
To put an active call on hold, press the Hold soft
key, or press the line key of the active call.
© 2020 Avaya Inc. All rights reserved. 9
Avaya IX IPPhone J169/J179
Blind Transfer
TM
Do one of the following:
▪Dial the number to which you want to
transfer the call.
▪Search for the number in Contacts or
Recents.
To initiate a blind transfer, press Now.
The call transfer is complete.
While on an active call, press Transfer. The
phone displays the Enter Transfer Destination
screen.
© 2020 Avaya Inc. All rights reserved. 10
Avaya IX IP Phone J169/J179
Consultative Transfer
TM
Do one of the following:
▪Dial the number to transfer the call.
▪Search for the number in Contacts or
Recents.
To initiate a consultative transfer, press Talk.
The call transfer recipient’s phone starts ringing.
Start on an active call, press Transfer. The phone
displays the Enter Transfer Destination screen.
Press Complete after the recipient answers the
call. The call transfer is complete.
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