Avaya J169 User manual

AVAYA IX IP PHONE J169/J179

DESK PHONE

Avaya IX IP Phone J169/J179

Physical Layout

Line Keys

Phone Key

Soft Keys

Volume

Mute button8

Main Menu 9

Contacts 10

Recents 11

Handset

Voicemail

Headset

Speaker

Avaya IX IP Phone J169/J179

Phone Features

Beacon Lead

Beacon LED - Displays green light for the

Voice mail and messages visual alert.

Displays green and red light during an active

call.

2Line Keys

Line Keys - Used to select the corresponding

rows. Each line key has a LED that displays the

following visual alerts:

▪Red light: disabled features.

▪Green light: incoming call and enabled

features.

▪Red and green light: phone is off-hook

Voicemail

Voicemail - Used to dial the configured voice

mail number to receive a voice message.

Phone Key

Phone Key - Displays the Phone screen.

Avaya IX IPPhone J169/J179

Phone Features

Headset

Headset - Used to turn on headset and

also to toggle your call from the speaker

to headset.

Speaker

Speaker - Used to turn on the speaker.

Volume

Volume - Used to adjust volume of a

handset, a speaker, or a ringtone.

▪(+) To increases the volume.

▪(-) To decrease the volume.

Mute button

Mute button - Used to mute and

unmute the outgoing audio.

Avaya IX IP Phone J169/J179

Phone Features

Main Menu 9

Main Menu –Displays the list of options,

such as Features, Applications,

Settings, and Network Information.

Contacts 10

Contacts –Displays the entries in your

Contacts list.

Recents 11

Recents –Displays call history list

Handset

Handset –Used to receive and make calls

Avaya IX IPPhone J169/J179

Make and Answer a Call

▪Lift the handset.

▪Press Speaker.

▪Press OK.

▪Press the Answer soft key.

▪Press Headset.

Do one of the following:

▪Make/Pickup a call using the Handset

▪Make/Pickup a call using the Headset Pickup

Key

▪Make/Pickup a call using Speakerphone

Avaya IX IP Phone J169/J179

Muting and Unmuting a Call

To unmute the call, press Mute again.

To mute an active call, press Mute.

The Mute button is lit.

Avaya IX IP Phone J169/J179

Placing a Call on Hold and Resuming the Call

To resume the held call, press the Resume soft

key, or press the line key of the held call.

To put an active call on hold, press the Hold soft

key, or press the line key of the active call.

Avaya IX IPPhone J169/J179

Blind Transfer

Do one of the following:

▪Dial the number to which you want to

transfer the call.

▪Search for the number in Contacts or

Recents.

To initiate a blind transfer, press Now.

The call transfer is complete.

While on an active call, press Transfer. The

phone displays the Enter Transfer Destination

screen.

Avaya IX IP Phone J169/J179

Consultative Transfer

Do one of the following:

▪Dial the number to transfer the call.

▪Search for the number in Contacts or

Recents.

To initiate a consultative transfer, press Talk.

The call transfer recipient’s phone starts ringing.

Start on an active call, press Transfer. The phone

displays the Enter Transfer Destination screen.

Press Complete after the recipient answers the

call. The call transfer is complete.

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