Avaya 1120E User manual

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

11-12-R4-IPO61

Avaya Solution & Interoperability Test Lab

Configuring Avaya 1120E, 1140E, 1220 and 1230 IP

Deskphones with Avaya IP Office Release 6.1 – Issue 1.0

Abstract

These Application Notes describe a solution comprised of Avaya IP Office and Avaya 1100

Series/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP

Deskphones successfully registered with Avaya IP Office, placed and received calls to and

from SIP and non-SIP telephones, and executed other telephony features such as conference,

transfer, hold, and call forward.

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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Table of Contents

1Introduction........................................................................................................................... 3

2Equipment and Software Validated.................................................................................... 5

3Configure Avaya IP Office................................................................................................... 5

3.1 Verify IP Office License................................................................................................. 5

3.2 Obtain LAN IP Address.................................................................................................. 6

3.3 Configure Network Topology......................................................................................... 7

3.4 Administer SIP Registrar................................................................................................ 7

3.5 Administer Codec Preference......................................................................................... 8

3.6 Administer SIP Extension............................................................................................... 9

3.7 Configure User.............................................................................................................. 11

3.8 Save Configuration ....................................................................................................... 12

4Configure Avaya 1100 and 1200 Series IP Deskphones.................................................. 12

5Verification Steps................................................................................................................ 14

5.1 Verify Avaya IP Office................................................................................................. 14

5.2 Verification Scenarios................................................................................................... 15

6Conclusion ........................................................................................................................... 15

7Additional References......................................................................................................... 15

PV; Reviewed:

SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

11-12-R4-IPO61

1 Introduction

These Application Notes describe a solution comprised of Avaya IP Office and Avaya

1100/1200 Series IP Deskphones with SIP software. During interoperability testing, the IP

Phones successfully registered with Avaya IP Office, placed and received calls to and from SIP

and non-SIP telephones, and executed other telephony features such as conference, transfer,

hold, and call forward.

The sample configuration is shown in Figure 1. Avaya IP Office 500 has Avaya 1600 Series IP

Deskphones (H.323), 1400 Series Digital Telephones, 1100 Series IP Deskphones (SIP) and

1200 Series IP Deskphones.

Figure 1 – Sample Configuration

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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Table 1 gives a summary of the features supported and tested with Avaya 1100 and 1200 Series

IP Deskphones with SIP software.

Table 1

Features 1120E 1140E 1220 1230 Notes

Basic Calling Features

Extension to extension call X X X X

Basic call to non-SIP Phones X X X X

Compressed Codecs X X X X G.711, G.729A

Intercept tones/displays X X X X

Call Waiting X X X X

Message Waiting Support X X X X

Do not Disturb X X X X

Speed Dial Buttons

X X X X

Only programming on

the 11xx/12xx sets is

supported. IP Office

Manager User Button

Programming tab will

not work.

Other Features

Call Hold X X X X

Consultation Hold X X X X

Unattended Transfer X X X X

Attended Transfer X X X X

Call Forwarding Unconditional X X X X

Call Forward Busy X X X X

Call Forward No Answer X X X X

Conference – 3r

party added X X X X

Conference – 3r

party joins X X X X

Twinning X X X X

Priority Call X X X X

Automatic Redial X X X X

Password Authentication X X X X

Trunk Calls X X X X

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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2 Equipment and Software Validated

The following equipment and software versions were used in the test environment:

Hardware Component Software Version

Avaya IP Office Server (500 V2) Release 6.1 (5)

Avaya 1400 Series Digital Deskphones NA

Avaya 1600 Series IP Deskphones (H.323) 1.22

Avaya 1100 Series IP Deskphones (SIP)

1120e

1140e 4.00.03.00

Avaya 12xx Series IP Deskphones (SIP)

1220

1230 04.00.03.00

3 Configure Avaya IP Office

This section provides the procedures for configuring Avaya IP Office. The procedures include

the following areas:

Verify IP Office license

Obtain LAN IP address

Configure Network Topology

Administer SIP Registrar

Administer Codec Preference

Configure SIP Extension

Configure Users

3.1 Verify IP Office License

From a PC running the Avaya IP Office Manager application, select Start > Programs > IP

Office > Manager to launch the Manager application. Select the proper IP Office system, and

The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane,

select License > 3rd Party IP Endpoints to display the screen in the right pane. Verify that the

License Status is “Valid”. If there is insufficient capacity or a required feature is not enabled,

contact an authorized Avaya sales representative to make the appropriate changes.

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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3.2 Obtain LAN IP Address

From the configuration tree in the left pane, select System to display the IPO500V2 screen in

the right pane. Select the LAN2 tab, followed by the LAN Settings sub-tab in the right pane.

Make a note of the IP Address, which will be used later to configure the SIP endpoints in

Section 4.2.

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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3.3 Configure Network Topology

From the configuration tree in the left pane, select System to display the IPO500V2 screen in

the right pane. Select the LAN2 tab, followed by the Network Topology sub-tab in the right

pane. Configure Firewall/NAT Type to “Open Internet”. Configure Binding Refresh Time to

“5”. Click OK (not shown).

3.4 Administer SIP Registrar

Select SIP Registrar sub-tab in the right pane. Enter a valid Domain Name. Select TCP only

from the drop down menu for Layer 4 Protocol. Make a note of the TCP Port number. These

will be used later to configure SIP endpoints. Click OK (not shown).

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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3.5 Administer Codec Preference

From the configuration tree in the left pane, select System to display the IPO500V2 screen in

the right pane. Select the Telephony tab. Configure Automatic Codec Preference to “G.711

ULAW 64K”. Click OK (not shown).

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3.6 Administer SIP Extension

From the configuration tree in the left pane, right-click on Extension and select New > SIP

Extension to add a new SIP extension. In the Extn tab, enter the three digit extension in the

Base Extension field. Enable Force Authorisation field. Retain default values for all other

fields. Note: Extension Id (8009 in the screen below) is a system generated id.

In the VoIP tab, enter an IP Address for the 1100/1200 Series IP Deskphone. Enable Reserve

Avaya IP endpoint license field. Retain default values for all other fields. Click OK (not

shown).

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SPOC 2/1/2011 Solution & Interoperability Test Lab Application Notes

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